Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 124091 Views
- 81 replies
- 10 likes
- 124091 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14838 Views
- 27 replies
- 2 likes
- 14838 Views
- 27 replies
- 2 likes
Solved!! Cobrança após troca de conta.
Migrei da conta Premium pra Universitária e o spotify cobrou 10,00 do meu cartão de crédito. Gostaria de saber o motivo.
- Migrei da conta Premium pra Universitária e o spotify cobrou 10,00 do meu cartão de crédito. Gostaria de saber o motivo.
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- Spotify Star
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
Remove credit/debit card
I need to remove my credit card number off someone else’s account. I have no access to the account. It’s my exwife. How can this be done?
- I need to remove my credit card number off someone else’s account. I have no access to the account. It’s my exwife. How can this be done?
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- Regular
- 731 Views
- 2 replies
- 1 likes
- 731 Views
- 2 replies
- 1 likes
Ads hidden as songs
Hi, I have Spotify Premium so that I would not get ads. Apparently there are ads pretending to be songs: https://open.spotify.com/track/3jap09vVsSXe9Elvn1nXeK Can these songs be removed?
- Hi, I have Spotify Premium so that I would not get ads. Apparently there are ads pretending to be songs: https://open.spotify.com/track/3jap09vVsSXe9Elvn1nXeK Can these son...
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- Not applicable
- 479 Views
- 1 replies
- 0 likes
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abusefraudPremium
- 479 Views
- 1 replies
- 0 likes
Solved!! Is the Spotify student discount available for school kids?
I’m 16 but I’m unable to apply for the student discount because it only has options for Universities. What about schools?
- I’m 16 but I’m unable to apply for the student discount because it only has options for Universities. What about schools?
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- Casual Listener
- 553 Views
- 1 replies
- 0 likes
- 553 Views
- 1 replies
- 0 likes
Can't update payment info
I used to have the student membership, but am no longer a student so I have the normal spotify premium. I'm trying to update my payment info, but when I enter new cc info I'm automatically prompted to enter student verification and the credit card in...
- I used to have the student membership, but am no longer a student so I have the normal spotify premium. I'm trying to update my payment info, but when I enter new cc info I'm automatically prompted t...
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- Community Legend
- 466 Views
- 1 replies
- 0 likes
- 466 Views
- 1 replies
- 0 likes
Yanlış hesaba premium tanımlama
Merhaba telefonumdan arkadaşımın üyeliği açık kalmış premium için kredi kartı bilgilerimi girdim 30 günlük ücretsiz deneme verdi 26 kasım'a kadar ücretsiz daha sonrasında kartımdan otomatik çekim yapılacak ancak ben arkadaşımın üyeliğine kredi kartı ...
- Merhaba telefonumdan arkadaşımın üyeliği açık kalmış premium için kredi kartı bilgilerimi girdim 30 günlük ücretsiz deneme verdi 26 kasım'a kadar ücretsiz daha sonrasında kartımdan otomatik çekim yap...
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- 745 Views
- 0 replies
- 0 likes
- 745 Views
- 0 replies
- 0 likes
Solved!! Can EU buy giftcard for US
I live in the UK and I have a friend in the US who I would like to get a spotify gift card. Can cards purchased off the UK site be used in the US? If not is there any other way I could get them spotify premium.
- I live in the UK and I have a friend in the US who I would like to get a spotify gift card. Can cards purchased off the UK site be used in the US? If not is there any other way I could get them spoti...
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- Casual Listener
- 816 Views
- 2 replies
- 0 likes
- 816 Views
- 2 replies
- 0 likes
Reseting spotify
Hi!I had to reset spotify on my tablet. When I went back to login, I couldn't remember my password. So I changed it, no problem there. I have spotify premium, but when I login with my new password, it says that I am with spotify free... with pub ever...
- Hi! I had to reset spotify on my tablet. When I went back to login, I couldn't remember my password. So I changed it, no problem there. I have spotify premium, but when I login with my new password,...
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- 201 Views
- 0 replies
- 0 likes
- 201 Views
- 0 replies
- 0 likes
different country problem for payment
hi friends,i am student who has a premium account.i am physically in turkey but i am using entropay virtual credit card system, this card is own to malta.i was able to pay my first payment with turkish bank pre paid card, after that i could not pay i...
- hi friends, i am student who has a premium account. i am physically in turkey but i am using entropay virtual credit card system, this card is own to malta. i was able to pay my first payment with...
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- 415 Views
- 0 replies
- 1 likes
- 415 Views
- 0 replies
- 1 likes
Premium
Hej! Jag köpte en månads premium via min bank och det har dragits två betalningar från mig. Det gör inget men problemet är att jag inte har fått något kod att lösa in. De två som står på mitt kontoutdrag fungerar ej. Hur får jag mina premium koder el...
- Hej! Jag köpte en månads premium via min bank och det har dragits två betalningar från mig. Det gör inget men problemet är att jag inte har fått något kod att lösa in. De två som står på mitt kontout...
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- 157 Views
- 0 replies
- 0 likes
- 157 Views
- 0 replies
- 0 likes
Account is gone!
Hi, I am using spotify for years now (premium) and I never had any issues. Today on all my devices for instance Laptop and Phone I was asked to sign in again but when I do, the app won't accept my login anymore (Error code 3) even more weird when I s...
- Hi, I am using spotify for years now (premium) and I never had any issues. Today on all my devices for instance Laptop and Phone I was asked to sign in again but when I do, the app won't acc...
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- 3975 Views
- 0 replies
- 0 likes
- 3975 Views
- 0 replies
- 0 likes
Superuser Contribution Was charged twice? (Resolved)
I just recently started to use spotify again and I relized that there was an option for it at a discounted price for $4.99 a month for being a student at a college. I tried signing up for that but it said it couldn't verify me so I deiced to just go ...
- I just recently started to use spotify again and I relized that there was an option for it at a discounted price for $4.99 a month for being a student at a college. I tried signing up for that but it...
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- Spotify
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Paid for premium and it went to a different account
Hi, so I paid for premium on the account I want to use and it went to an account I don't use at all,and I can't find the chat option to have someone correct it for me. Also I paid last month for premium and it didn't continue this month so I figured ...
- Hi, so I paid for premium on the account I want to use and it went to an account I don't use at all,and I can't find the chat option to have someone correct it for me. Also I paid last month for prem...
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes
Superuser Contribution Urgent
Guys my pay date is tomorrow and i wish to cancel. I used a fake email adress cause somehow my other one was already registered (its a family email).I then logged myself out and camt reset my password. Please help or otherwise im gonna have to pay 10...
- Guys my pay date is tomorrow and i wish to cancel. I used a fake email adress cause somehow my other one was already registered (its a family email). I then logged myself out and camt reset my passw...
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- Spotify
- 308 Views
- 1 replies
- 0 likes
- 308 Views
- 1 replies
- 0 likes
Superuser Contribution PAGAR EM BOLETO
QUERO MUDAR PARA PLANO FAMILIAR PREMIUM MAS NAO TEMHO CARTAO, QUERO PAGAR EM BOLETO
- QUERO MUDAR PARA PLANO FAMILIAR PREMIUM MAS NAO TEMHO CARTAO, QUERO PAGAR EM BOLETO
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- Spotify
- 3647 Views
- 3 replies
- 0 likes
- 3647 Views
- 3 replies
- 0 likes
Subscriptions and downloading
Hi There, I've a couple of questions: I'd like to join spotify just for myself and wonder how much this is in Australian dollars and can I cancel my account at anytime? Can I download music and playlists to my mac laptop and play anytime offline? Tha...
- Hi There, I've a couple of questions: I'd like to join spotify just for myself and wonder how much this is in Australian dollars and can I cancel my account at anytime? Can...
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- Spotify Star
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
Had Premium but got logged out and dont have it no more
So I signed up for the student premium and I open up Spotify today to see that I was logged out and all of my saved music was gone and I didn't have premium anymore. I did get charged and I did pay but I don't know what happened. I don't know if I ha...
- So I signed up for the student premium and I open up Spotify today to see that I was logged out and all of my saved music was gone and I didn't have premium anymore. I did get charged and I...
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Unduly charged for free Premium Trial
Hi, I started a Spotify premium trial on September 30th and canceled it today. This cancelation meets the requirement of ending the trial by October 30th to avoid a fee; however, Spotify charged my card. I request that Spotify remove this charge from...
- Hi, I started a Spotify premium trial on September 30th and canceled it today. This cancelation meets the requirement of ending the trial by October 30th to avoid a fee; ...
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- 148 Views
- 0 replies
- 0 likes
- 148 Views
- 0 replies
- 0 likes
Superuser Contribution Re: High CPU usage (Windows 8.1)
Amigos buen día acabo de hacer mi pago me la descontaron de mi tarjeta Y no es justo que no me ayan dado primiun nose que hacer siento que Spotify me ha robado alguien puede ayudarme porfavor que mala onda con el robo
- Amigos buen día acabo de hacer mi pago me la descontaron de mi tarjeta Y no es justo que no me ayan dado primiun nose que hacer siento que Spotify me ha robado alguien puede ayudarme porfavor que mal...
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- Roadie
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution ME COBRARON Y AUN SIGO EN VERSION FREE
Hola. Yo me suscribi como estudiante y me debitaron de mi cuenta el valor sin embargo sigo esperando que me activen la versión Premium de spotify......
- Hola. Yo me suscribi como estudiante y me debitaron de mi cuenta el valor sin embargo sigo esperando que me activen la versión Premium de spotify......
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- Roadie
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes