Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
195280 Views
123 replies
12 likes
- 195280 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22185 Views
28 replies
4 likes
- 22185 Views
- 28 replies
- 4 likes
Free trial
I just started my free trial and Spotify charge me 9.99 $ on my credit card. Have I made something wrong in my subscription ?
I just started my free trial and Spotify charge me 9.99 $ on my credit card. Have I made something wrong in my subscription ?
Composer
171 Views
1 replies
0 likes
- 171 Views
- 1 replies
- 0 likes
Family account - Can't see the accept button
Hello, I received an invitation email for Spotify family yesterday. However when I click on accept the invitation nothing is displayed and I can not benefit from it. How can solve this problem? Thanks a lot!
Hello, I received an invitation email for Spotify family yesterday. However when I click on accept the invitation nothing is displayed and I can not benefit from it. How ...
Spotify Star
186 Views
1 replies
0 likes
- 186 Views
- 1 replies
- 0 likes
Premium nicht mehr veefügbar
Ich musste mich auf meinem Handy neu anmelden und dann sagt mein Account dass ich mir Premium holen soll. Genauso wär meine Musik in der Bibliothek weg und auch meine abonnierten Künstler. Ich hab daraufhin im Internet geschaut auf der spotify Seite ...
Ich musste mich auf meinem Handy neu anmelden und dann sagt mein Account dass ich mir Premium holen soll. Genauso wär meine Musik in der Bibliothek weg und auch meine abonnierten Künstler. Ich...
Spotify Star
696 Views
1 replies
0 likes
- 696 Views
- 1 replies
- 0 likes
Refund for unused Premium Subscription (moved to a Family Plan)
My husband recently started a Family Plan and sent me an invite to join. I already had a Premium Subscription and wondering if I'll get a refund for the remaining period of my Premium Supscription (13 days)? The change over to the Family Plan happene...
My husband recently started a Family Plan and sent me an invite to join. I already had a Premium Subscription and wondering if I'll get a refund for the remaining period of my Premium Supscript...
278 Views
0 replies
0 likes
- 278 Views
- 0 replies
- 0 likes
Free account but being charged
Hi I have two spotify accounts (i think I forgot I had the first and made the second). I checked both of them and they say I have a free account. However I have been charged 9.99 in June July and August and also this month. I don't think I was charge...
Hi I have two spotify accounts (i think I forgot I had the first and made the second). I checked both of them and they say I have a free account. However I have been charged 9.99 in June July and A...
498 Views
0 replies
0 likes
Accounts
- 498 Views
- 0 replies
- 0 likes
How do I share playlist without sharing any other profile info?
Hi, I would like to share a playlist with some of my friends (I have a Premium account). However, I would not like them to have access of any of my other playlists, tracks that I've been listening or other profile info. Is it possible to just share t...
Hi, I would like to share a playlist with some of my friends (I have a Premium account). However, I would not like them to have access of any of my other playlists, tracks that I've been lis...
1256 Views
0 replies
1 likes
- 1256 Views
- 0 replies
- 1 likes
Student Subscription
I'm on a trial subcription (30 days trial) currently and I'm a student. When I enter my credentials, This comes up." Unfortunately, we couldn't confirm that you're a student. Please check your details and try again."Can someone help me out?Thanks
I'm on a trial subcription (30 days trial) currently and I'm a student. When I enter my credentials, This comes up. " Unfortunately, we couldn't confirm that you're a student. Please c...
Spotify Star
578 Views
5 replies
0 likes
- 578 Views
- 5 replies
- 0 likes
Studentenrabatt
Ist es möglich Spotify Premium von der Kreditkarte eines Elternteils abbuchen zu lassen wenn man selbst Student ist und den Studentenrabatt nutzt?
Ist es möglich Spotify Premium von der Kreditkarte eines Elternteils abbuchen zu lassen wenn man selbst Student ist und den Studentenrabatt nutzt?
Spotify Star
755 Views
1 replies
0 likes
- 755 Views
- 1 replies
- 0 likes
No me permite pagar spotify premium
Llevo mas de un mes intentado pagar y su sistema no me lo permite, he echo otras compras con mi tarjetay nunca he tenido problemas, en cambio con ustedes es siempre lo mismo.
Llevo mas de un mes intentado pagar y su sistema no me lo permite, he echo otras compras con mi tarjetay nunca he tenido problemas, en cambio con ustedes es siempre lo mismo.
151 Views
0 replies
0 likes
- 151 Views
- 0 replies
- 0 likes
Superuser Contribution I upgraded my Premium account to a Premium Family Plan, and i have been receiving double charges
I upgraded my Premium account to a Premium Family Plan in June 2017. Since then, I have received two charges in my credit card every month. One for 149 from the premium Family plan and another for 99mx that I don’t identify. I presume it is a mistake...
I upgraded my Premium account to a Premium Family Plan in June 2017. Since then, I have received two charges in my credit card every month. One for 149 from the premium Family plan and another for 99...
Roadie
248 Views
1 replies
0 likes
- 248 Views
- 1 replies
- 0 likes
Se reconnecter
Bonjour, je me suis abonnée à Spotify premium sur mon iPhone 6. Je n avais pas fait de sauvegarde et j ai perdu mon téléphone. Du coup j aimerais me reconnecter à mon compte et avoir ma playlist depuis mon nouvel iPhone 7 mais je n y arrive pas.. qqn...
Bonjour, je me suis abonnée à Spotify premium sur mon iPhone 6. Je n avais pas fait de sauvegarde et j ai perdu mon téléphone. Du coup j aimerais me reconnecter à mon compte et avoir ma playlist depu...
369 Views
0 replies
0 likes
- 369 Views
- 0 replies
- 0 likes
Problem with subscription
hey, I will try my best with my englishWhen I tried to buy a spotify premium with discount for students, my computer crashed on moment when I added my credit card and next showed up information about SheerID verification. Now, on my bank account logs...
hey, I will try my best with my english When I tried to buy a spotify premium with discount for students, my computer crashed on moment when I added my credit card and next showed up information abo...
Spotify Star
264 Views
1 replies
0 likes
- 264 Views
- 1 replies
- 0 likes
Solved!! Spotify Trial
If I get a 60 day premium trial can I cancel it now and still get the rest of the 60 days?
If I get a 60 day premium trial can I cancel it now and still get the rest of the 60 days?
Spotify Star
708 Views
1 replies
0 likes
- 708 Views
- 1 replies
- 0 likes
Spotify refund
I signed up for Spotify a bit back then I tryed the premium on the free trail but today I got charged and am trying too find out how too get a refund because the money that was in my bank I really needed an now I'm short in cash can anyone help me?
I signed up for Spotify a bit back then I tryed the premium on the free trail but today I got charged and am trying too find out how too get a refund because the money that was in my bank I rea...
Spotify Star
421 Views
1 replies
0 likes
- 421 Views
- 1 replies
- 0 likes
Birthday Premium
I got an email form spotify today that says I get 60 days of free premium and was wondering if this deal ever expired, or if I have to use it during a certain peroid.
I got an email form spotify today that says I get 60 days of free premium and was wondering if this deal ever expired, or if I have to use it during a certain peroid.
Spotify Star
2094 Views
1 replies
0 likes
- 2094 Views
- 1 replies
- 0 likes
Cannot upgrade to premium family
Hello,I have been trying to upgrade to Spotify family for a few days but I always get this message (attached file): "an error has occured". Can you help me plz?Thanks.
Hello, I have been trying to upgrade to Spotify family for a few days but I always get this message (attached file): "an error has occured". Can you help me plz? Thanks.
Newbie
392 Views
2 replies
1 likes
- 392 Views
- 2 replies
- 1 likes
Subscription Payment
Can I pay an annual subscription?
Can I pay an annual subscription?
Spotify Star
381 Views
1 replies
0 likes
- 381 Views
- 1 replies
- 0 likes
Superuser Contribution "Change Payment Details" not loading
"Change Payment Details" screen has loaded in 3 days.. will lose premium tomorrow unless i change my credit card info.. any advise??
"Change Payment Details" screen has loaded in 3 days.. will lose premium tomorrow unless i change my credit card info.. any advise??
Newbie
289 Views
3 replies
0 likes
- 289 Views
- 3 replies
- 0 likes
Studentenkorting met IDeal
Hallo, Is er een mogelijkheid dat ik de studentenkorting met IDeal kan betalen? Een beetje vreemd dat dit alleen met de creditcard kan... Studenten hebben vaak geen creditcard. Misschien kan ik eerst een normaal abbonement afsluiten en dan overstappe...
Hallo, Is er een mogelijkheid dat ik de studentenkorting met IDeal kan betalen? Een beetje vreemd dat dit alleen met de creditcard kan... Studenten hebben vaak geen creditcard. Missch...
Newbie
2877 Views
9 replies
2 likes
- 2877 Views
- 9 replies
- 2 likes
Premium Acc with foreign number
Hi guyz :), before couple of weeks I decided to move back to my country (SVK) for a while (3-5 months), Europe finally abolished mobile phone roaming charges, so I wanna keep my old dutch number. Now there is a problem, how to do it and how should I ...
Hi guyz :), before couple of weeks I decided to move back to my country (SVK) for a while (3-5 months), Europe finally abolished mobile phone roaming charges, so I wanna keep my old dutch number. Now...
137 Views
0 replies
0 likes
- 137 Views
- 0 replies
- 0 likes