Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 88369 Views
- 54 replies
- 5 likes
- 88369 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11017 Views
- 24 replies
- 2 likes
- 11017 Views
- 24 replies
- 2 likes
Solved!! Two Premiums on Same Account
Hello, So I bought a 3 month Premium Membership a long time ago but I’m thinking of getting another one now. The thing is, I kinda want to add it on the same account I used for the first premium subscription. Is it possible for me to add 2 Membership...
- Hello, So I bought a 3 month Premium Membership a long time ago but I’m thinking of getting another one now. The thing is, I kinda want to add it on the same account I used for the fir...
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- Community Legend
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
''Don't lose your offline music''
I used and still use Spotify for about 1 straight year and i liked the customer service until now. I'm trying to contact you guys by email or phone and i can't find the contact information. Anyways let's get to the topic.I got since yesterday a BIG r...
- I used and still use Spotify for about 1 straight year and i liked the customer service until now. I'm trying to contact you guys by email or phone and i can't find the contact information. Anyways l...
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- 2759 Views
- 0 replies
- 2 likes
- 2759 Views
- 0 replies
- 2 likes
I HAVE BEEN CHARGED FOR NO REASON AND NOW ALL MY OTHER ONLINE ORDERS CAN'T BE PROCESSED.
I tried getting the student discount which Student Edge has given me but my school wasn't listed onto the verification thing so i couldn't go on with it. Sadly, I have been charged $5.99 twice by spotify without recieving the premium version, which a...
- I tried getting the student discount which Student Edge has given me but my school wasn't listed onto the verification thing so i couldn't go on with it. Sadly, I have been charged $5.99 twice by spo...
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- 113 Views
- 0 replies
- 0 likes
- 113 Views
- 0 replies
- 0 likes
Worldwide Student Discount
I have been charged £9.99 for my subscription this month when I have the student package which is £4.99 can someone help?
- I have been charged £9.99 for my subscription this month when I have the student package which is £4.99 can someone help?
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- Spotify Star
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
7 Tage Premiumabo stoppen/beenden?!
Hallo!Ich habe heute ausversehen das Probeabo von 7 Tage gestartet, aber möchte es erst ab NÄCHSTE Woche nutzen... Wie kann ich das rückgängig machen bzw. stoppen und später weiter benutzen, weil sonst ist es ja in 7 Tagen weg.Danke!
- Hallo! Ich habe heute ausversehen das Probeabo von 7 Tage gestartet, aber möchte es erst ab NÄCHSTE Woche nutzen... Wie kann ich das rückgängig machen bzw. stoppen und später weiter benutzen, weil s...
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- Spotify Star
- 299 Views
- 1 replies
- 0 likes
- 299 Views
- 1 replies
- 0 likes
Paypal won't set up pre approved payments
I recently got Spotify premium for family using my PayPal. It is linked to a debit card and there is a balance with my account. (PayPal told me that a secondary payment option was needed and after adding one it still isn't working) When I try to get ...
- I recently got Spotify premium for family using my PayPal. It is linked to a debit card and there is a balance with my account. (PayPal told me that a secondary payment option was needed and aft...
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- 4905 Views
- 0 replies
- 8 likes
- 4905 Views
- 0 replies
- 8 likes
Superuser Contribution Still being charged with Spotify Free
My account is currently Spotify Free however I have still been charged with the subscription rate of £9.99 for the last three months - how do I stop this and get refunded? Please help
- My account is currently Spotify Free however I have still been charged with the subscription rate of £9.99 for the last three months - how do I stop this and get refunded? Please help
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- Roadie
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Viajei para o exterior e minha conta família foi excluída
Sou usuário Premium do Spotify há anos. Fiz upgrade do plano para o família e acrescentei minha esposa e dois filhos. Viajei para fora do Brasil e transferi o cartão para pagamento para o da minha esposa, e simplesmente todos os usários familiares fo...
- Sou usuário Premium do Spotify há anos. Fiz upgrade do plano para o família e acrescentei minha esposa e dois filhos. Viajei para fora do Brasil e transferi o cartão para pagamento para o da minha es...
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- 153 Views
- 0 replies
- 0 likes
- 153 Views
- 0 replies
- 0 likes
Subscription
okay so my friend has an account and she has been using my card to pay for her subscription, how do I cancel it so it stops charging my card??
- okay so my friend has an account and she has been using my card to pay for her subscription, how do I cancel it so it stops charging my card??
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- Community Legend
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
upgrading
i’m entering a valid card and it keeps on saying that they are having trouble and its been like this for days please help
- i’m entering a valid card and it keeps on saying that they are having trouble and its been like this for days please help
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- Community Legend
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Superuser Contribution Do I still have a subscription?
I recently deleted all my data and accounts that were on my phone. I logged back in to Spotify on the Facebook account that were connected and it says I no longer have premium. My question is will I still be charged the subscription fee? I've attempt...
- I recently deleted all my data and accounts that were on my phone. I logged back in to Spotify on the Facebook account that were connected and it says I no longer have premium. My question is will I ...
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- Roadie
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Superuser Contribution BEING CHARGED WHEN I DONT HAVE PREMIUM!!
I am currently on the free Spotify plan as I unsubscribed from premium as I was getting a better deal through my phone company with another site. However I have just noticed I have been charged £9.99 which I am not happy about at all. I have worked h...
- I am currently on the free Spotify plan as I unsubscribed from premium as I was getting a better deal through my phone company with another site. However I have just noticed I have been charged £9.99...
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- Roadie
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Superuser Contribution Deleted the app now im no longer a premium user...
Hi,Deleted the app yesterday cause it was playing up... i then re installed it, logged onto my account and was no longer premium.I got on the computer and seen that i had to update my payment details as the card was about to expire BUT i should still...
- Hi, Deleted the app yesterday cause it was playing up... i then re installed it, logged onto my account and was no longer premium. I got on the computer and seen that i had to update my payment...
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- Roadie
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Superuser Contribution Estoy pagando como premium y aparece como free
Hola. Tengo (tenía) una cuenta Spotify Premium desde hace varios años. La sigo pagando en la factura de movistar, pero que desde hace 2 meses, no puedo acceder al servicio como tal, sino como free. Me he puesto varias veces en contacto con movistar (...
- Hola. Tengo (tenía) una cuenta Spotify Premium desde hace varios años. La sigo pagando en la factura de movistar, pero que desde hace 2 meses, no puedo acceder al servicio como tal, sino como free. M...
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- Roadie
- 343 Views
- 1 replies
- 0 likes
- 343 Views
- 1 replies
- 0 likes
Superuser Contribution 1 month premium prepaid card doesnt work
Whats up with this. I got myself a prepaid card for 1 month spotify premium and everytime after I click on redeem code it gives me the same stupid message. "Ooops, something went wrong. Please try again". I contacted the support but they still didnt ...
- Whats up with this. I got myself a prepaid card for 1 month spotify premium and everytime after I click on redeem code it gives me the same stupid message. "Ooops, something went wrong. Please try ag...
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- Roadie
- 258 Views
- 1 replies
- 0 likes
- 258 Views
- 1 replies
- 0 likes
Superuser Contribution Rogers free 6 Month premium ended early?
Hello, A couple days ago I went to use Spotify & realized it had somehow switched to the free mode. I opted in during July to my 6 months free of premium through my Rogers account.. That would bring me to January, however, it is only the beginning of...
- Hello, A couple days ago I went to use Spotify & realized it had somehow switched to the free mode. I opted in during July to my 6 months free of premium through my R...
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- Roadie
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Superuser Contribution Family membership not working
Hey, I just started a family membership. Invited my wife. It says she's a member now, but her account shows free. It's not working. Tried several times and deleted Invited, etc. Someone from Spotify who could help me? It's very uncool paying for a fa...
- Hey, I just started a family membership. Invited my wife. It says she's a member now, but her account shows free. It's not working. Tried several times and deleted Invited, etc. Someone from...
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- Roadie
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify payment failure
I am currently on a family subscription plan. I been charge for the first month using my commonwealth debit card, after the first month it says my payment failed, and i was using the same debit card and had money in it, and it also says my subsrcipti...
- I am currently on a family subscription plan. I been charge for the first month using my commonwealth debit card, after the first month it says my payment failed, and i was using the same debit card ...
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- Roadie
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Superuser Contribution Need To Delete Old Account Connected to Deleted FB
I had an old FB account, I completely deleted it, and when I realized my premium membership was connected to that FB account it was too late. I need to either move that membership over to this account, or just cancel the membership completely. Since ...
- I had an old FB account, I completely deleted it, and when I realized my premium membership was connected to that FB account it was too late. I need to either move that membership over to this accoun...
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- Roadie
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Vaya, algo ha salido mal. Intenta de nuevo.
Estoy en un plan familiar, y de pronto mi cuenta se desactivo.Me envio mi hermano de nuevo la invitacion por email y aun asi no puedo arrglarlo.HELP!!!
- Estoy en un plan familiar, y de pronto mi cuenta se desactivo. Me envio mi hermano de nuevo la invitacion por email y aun asi no puedo arrglarlo. HELP!!!
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- Casual Listener
- 679 Views
- 1 replies
- 1 likes
- 679 Views
- 1 replies
- 1 likes