Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 41929 Views
- 19 replies
- 1 likes
- 41929 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5308 Views
- 23 replies
- 2 likes
- 5308 Views
- 23 replies
- 2 likes
Solved!! Ordered premium subscription to wrong account
I bought a subscription for premiuim but i order it for the wrong account. Can i switch it over to the correct account? Ive tried email but it only told me to look at other poeples problems and questiosn for support... Neeed to speak with a person to...
- I bought a subscription for premiuim but i order it for the wrong account. Can i switch it over to the correct account? Ive tried email but it only told me to look at other poeples problems and quest...
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- Not applicable
- 524 Views
- 1 replies
- 0 likes
- 524 Views
- 1 replies
- 0 likes
Solved!! I want to cancel spotify premium
I used to pay for my son's premium account but I never knew his username or password. Is it possible for me to cancel my number??
- I used to pay for my son's premium account but I never knew his username or password. Is it possible for me to cancel my number??
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- Not applicable
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
premium student
i was accepted to student permium however my acount still says thati am paying 9.99
- i was accepted to student permium however my acount still says thati am paying 9.99
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- 103 Views
- 0 replies
- 0 likes
- 103 Views
- 0 replies
- 0 likes
Spotify payment want refunded
I had gotten paid on the card that I changed it to and you all took out the payment as soon as I had money in it. I didn't have the money to pay for it. That's why I haven't paid for it yet. I just started a new job and you took money out that I didn...
- I had gotten paid on the card that I changed it to and you all took out the payment as soon as I had money in it. I didn't have the money to pay for it. That's why I haven't paid for it yet. I just s...
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- Roadie
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Account charges
I had a Spotify account and I cancelled it and I've been charged for 3 months
- I had a Spotify account and I cancelled it and I've been charged for 3 months
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- Community Legend
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
double charged
I tried to get the student discount, but because I don't start school until January I was not able to get it. However, they charged me 4.99$ for the student discount (which they said they wouldn't charge me until I uploaded the documents, which I did...
- I tried to get the student discount, but because I don't start school until January I was not able to get it. However, they charged me 4.99$ for the student discount (which they said they wouldn't ch...
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- Not applicable
- 200 Views
- 3 replies
- 0 likes
- 200 Views
- 3 replies
- 0 likes
Help please ! Gift card
Hey guys, I have been trying to buy a 6-months- gift card for 2 hour sand more and it alwasy says that it seems to be a problem in your card provider and so on so I couldn't pay for that ! Is the a problem on the system or what ?! I tried all my card...
- Hey guys, I have been trying to buy a 6-months- gift card for 2 hour sand more and it alwasy says that it seems to be a problem in your card provider and so on so I couldn't pay for that !&nbs...
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- Community Legend
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Deleted facebook account now I can't login to spotify to cancel my subscription.
I recently deleted my facebook account permanently, but my spotify account was made through my facebook account. So now I can no longer log in to spotify to delete the payments. I can't even log in to spotify to listen to music. I'm paying for someth...
- I recently deleted my facebook account permanently, but my spotify account was made through my facebook account. So now I can no longer log in to spotify to delete the payments. I can't even log in t...
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- 126 Views
- 0 replies
- 0 likes
- 126 Views
- 0 replies
- 0 likes
Card Troubles
Hi, I have been using this card to pay for Spotify student premium for at least a year now and when I try to activate the new hulu deal, it's not letting me, what it's saying is that my bank/ provider is having a bad day. My bank site is working fine...
- Hi, I have been using this card to pay for Spotify student premium for at least a year now and when I try to activate the new hulu deal, it's not letting me, what it's saying is that my bank/ provide...
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- Not applicable
- 219 Views
- 3 replies
- 0 likes
- 219 Views
- 3 replies
- 0 likes
Removed from Family Plan
Spotify removed me from my father's family subscription and every time I try to accept an invite to get back in, they say it is not possible to confirm that we live together. I do live with him and I had this plan for a few years, never had this prob...
- Spotify removed me from my father's family subscription and every time I try to accept an invite to get back in, they say it is not possible to confirm that we live together. I do live with...
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- Community Legend
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Tarjetas regalo
Cuando programas que una tarjeta regalo llegue un día, sobre que hora debería llegar?
- Cuando programas que una tarjeta regalo llegue un día, sobre que hora debería llegar?
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- 98 Views
- 0 replies
- 0 likes
- 98 Views
- 0 replies
- 0 likes
Why I can not anymore listen all music what I have in my playlist. I have premium Spotify.
I have Premium Spotify, but since yesterday the have been huge a problem. I can not anymore listen all music what I have in my playlist. Why? I'm very disappointed. I have been deceived, because I can no longer listen to the songs, which I could list...
- I have Premium Spotify, but since yesterday the have been huge a problem. I can not anymore listen all music what I have in my playlist. Why? I'm very disappointed. I have been deceive...
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- Casual Listener
- 337 Views
- 4 replies
- 0 likes
- 337 Views
- 4 replies
- 0 likes
Solved!! I am a student but I can't get the discount?
I am a college student and I went from the $10 a month to get your 50% off for college students, however, it didn't get approved. I can prove I am a student so i don't understand why I am not eligable for the discount?
- I am a college student and I went from the $10 a month to get your 50% off for college students, however, it didn't get approved. I can prove I am a student so i don't understand why I am not eligabl...
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- Not applicable
- 209 Views
- 1 replies
- 1 likes
- 209 Views
- 1 replies
- 1 likes
Premium will work on my computer but not my phone
I have activated a premium account on the computer, it works there but when i try to play music on the same account on my phone ads still come up and it says to upgrade to premium to skip the ads. When i look at my account information it says premium...
- I have activated a premium account on the computer, it works there but when i try to play music on the same account on my phone ads still come up and it says to upgrade to premium to skip the ads. Wh...
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- Not applicable
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Solved!! Renew student discount
I was checking my payments for my student discount subscription, and I noticed last week I was charged 9.99 rather than 4.99. I renewed my student subscription, so will the charge of $9.99 be dropped? I don't want to pay the 9.99 when I was expecting...
- I was checking my payments for my student discount subscription, and I noticed last week I was charged 9.99 rather than 4.99. I renewed my student subscription, so will the charge of $9.99 be dropped...
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- Not applicable
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Premium doesn't work
I just made a Premium account and i paid for that. But I can 't see it and i can 't skip numbers. What's wrong?
- I just made a Premium account and i paid for that. But I can 't see it and i can 't skip numbers. What's wrong?
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- Not applicable
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
student premium
I go to colubia college chicago and this thing won't let me sign up, although i used my student email. the semester has already started and i need thi for one of my classes. please help
- I go to colubia college chicago and this thing won't let me sign up, although i used my student email. the semester has already started and i need thi for one of my classes. please help
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Bought false Gift card
I accidentally bought a German spotify card and can not redeem it now in Austria
- I accidentally bought a German spotify card and can not redeem it now in Austria
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- Spotify Star
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Solved!! Premium Mobile vs. Premium Desktop
Hi community, I started a free spotify trial on my desktop and i was informed that it would auto-renew 30 days from now. However, after continuing my trial on my phone, it told me the trial was for 7 days. How come there's a different time gap when y...
- Hi community, I started a free spotify trial on my desktop and i was informed that it would auto-renew 30 days from now. However, after continuing my trial on my phone, it told me the trial was for 7...
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- Community Legend
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Charged twice per month
Hello! I am being charged twice per month for 3 consecutive months already. Is there any way I can refund these additional charges? I already deactivated my credit card and has used other payment method in my account starting this month. Appreciate y...
- Hello! I am being charged twice per month for 3 consecutive months already. Is there any way I can refund these additional charges? I already deactivated my credit card and has used other payment met...
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- Community Legend
- 107 Views
- 1 replies
- 0 likes
- 107 Views
- 1 replies
- 0 likes