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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70542 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134384 Views
70 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73071 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256452 Views
156 replies
13 likes
I paid for my subscription on the 18th October and I have no access to my Premium account. Tried logging in via both email & FB - didn’t recognise my email address and my FB account isn’t Premium. Help would be appreciated.
I paid for my subscription on the 18th October and I have no access to my Premium account. Tried logging in via both email & FB - didn’t recognise my email address and my FB account isn’t Premium...
Spotify Legend
451 Views
3 replies
0 likes
I do not have an account and I'm being charged. I Do Not Know What To Do. Please someone help!
I do not have an account and I'm being charged. I Do Not Know What To Do. Please someone help!
Spotify Legend
247 Views
1 replies
0 likes
I recently canceled the credit card that my Spotify account was linked to. When I went to change my credit card, I am only given the option to link it to a student account (which I'm not able to do because I'm not a student). Initially I opened the a...
I recently canceled the credit card that my Spotify account was linked to. When I went to change my credit card, I am only given the option to link it to a student account (which I'm not able t...
177 Views
0 replies
0 likes
Good eveing I don't know how this works but I am supposed to be paying for a student account and I am being charge 9.99 still. Can someone help!?
Good eveing I don't know how this works but I am supposed to be paying for a student account and I am being charge 9.99 still. Can someone help!?
Spotify Legend
303 Views
1 replies
0 likes
Hi,I recently had to block my own credit card after losing it, just before the payment day of my family premium subscription. The payment was refused by my bank, but i'm unable to update my bank informations, i tried different cards in the different ...
Hi, I recently had to block my own credit card after losing it, just before the payment day of my family premium subscription. The payment was refused by my bank, but i'm unable to update my bank ...
Spotify Legend
309 Views
1 replies
0 likes
I have a cell plan with Rogers Canada they offered me 6 months of Spotify premium. I tried to redeem the benefit but I could not. I contact Rogers, they gave me a new code and the issue persisted, Spotify said that I already had an account but I crea...
I have a cell plan with Rogers Canada they offered me 6 months of Spotify premium. I tried to redeem the benefit but I could not. I contact Rogers, they gave me a new code and the issue persisted, Sp...
Spotify Legend
378 Views
1 replies
0 likes
I'm trying to change my credit card for like a month, but every time i try i receive a message from spotify saying that is a bad day for my credit card, and i have to try another day!
I'm trying to change my credit card for like a month, but every time i try i receive a message from spotify saying that is a bad day for my credit card, and i have to try another day!
Spotify Legend
365 Views
1 replies
0 likes
Hi,I just recently got an unauthorized transaction on my PayPal account to Spotify. On that transaction it says that it is a "PRE APPROVED PAYMENT" What does that mean and how can I get my money back? I need my money back as soon as possible because ...
Hi, I just recently got an unauthorized transaction on my PayPal account to Spotify. On that transaction it says that it is a "PRE APPROVED PAYMENT" What does that mean and how can I get my money ba...
Spotify Legend
1004 Views
1 replies
0 likes
Okey so we have a family premium account (my dad pays) everyone do all the process of verifying their accounts mails,residence, etc , but I don’t know why we are not premium , and I’m really angry with this because Is the third time that this happens...
Okey so we have a family premium account (my dad pays) everyone do all the process of verifying their accounts mails,residence, etc , but I don’t know why we are not premium , and I’m really an...
Spotify Legend
503 Views
1 replies
0 likes
Buenos dias mi cuenta premium familiar se encuentra en pausa y al intentar generar el pago no lo recibe he intentado con varias formas de pago y no acepta no se q hacer
Buenos dias mi cuenta premium familiar se encuentra en pausa y al intentar generar el pago no lo recibe he intentado con varias formas de pago y no acepta no se q hacer
Spotify Legend
420 Views
1 replies
0 likes
Hi, yesterday I purchased the student premium subscription and online on the website it says premium but on the app it says free. I’d deleted the app & logged back in but it still says the same, now it’s been 10hours and it’s dtill been the same
Hi, yesterday I purchased the student premium subscription and online on the website it says premium but on the app it says free. I’d deleted the app & logged back in but it still says the same, ...
Community Legend
348 Views
3 replies
0 likes
Hallo, I am new to use spotify and finally it makes me love it and want to make a subscription for premium account. But I have a simple question, it says that I can get 30 days of free subcription, but when I choose the other payment option like ATM ...
Hallo, I am new to use spotify and finally it makes me love it and want to make a subscription for premium account. 😁 But I have a simple question, it says that I can get 30 days of free subcriptio...
Spotify Star
399 Views
1 replies
0 likes
I am currently using normal premium costing £9.99 but I would like to switch to the student discount one for £4.99 but it's saying that I need to log on to another account instead of my normal spotify account. How do I get the premium option I want?
I am currently using normal premium costing £9.99 but I would like to switch to the student discount one for £4.99 but it's saying that I need to log on to another account instead of my normal spotif...
Spotify Star
279 Views
3 replies
0 likes
He's been checking his email every minute for the past 20 minutes now, why isn't he getting his invitation?
He's been checking his email every minute for the past 20 minutes now, why isn't he getting his invitation?
Community Legend
191 Views
1 replies
0 likes
Hi, I used to have Spotify student, which was great and now that I'm not a student anymore I pay 10$ a month. It's fine. my problem is my credit card expired and now I can't keep paying 10$ monthly. I don't want to pay $120 all at once, that's a lot ...
Hi, I used to have Spotify student, which was great and now that I'm not a student anymore I pay 10$ a month. It's fine. my problem is my credit card expired and now I can't keep payi...
Spotify Legend
399 Views
3 replies
0 likes
Hello, today I buy a student account for 4.99€, my bank send me a message that I payed this amount, but Spotify say me that I have a free account. How can I do? Please help me.thank you Vincenzo
Hello, today I buy a student account for 4.99€, my bank send me a message that I payed this amount, but Spotify say me that I have a free account. How can I do? Please help me. thank you ...
Community Legend
247 Views
1 replies
0 likes
Recently I resetted my phone to the factory settings. Afterwards, my premium Spotify account was reset to a normal account, but I still have to pay the premium price. How can I fix this?
Recently I resetted my phone to the factory settings. Afterwards, my premium Spotify account was reset to a normal account, but I still have to pay the premium price. How can I fix this?
Community Legend
226 Views
1 replies
0 likes
I tried to get spotify premium for students cause im 16 and i go to highschool but they only let me choose collages! And so i choose the university of british collumbia cause i live right by it and i am a student but im in highschool, then clicked ge...
I tried to get spotify premium for students cause im 16 and i go to highschool but they only let me choose collages! And so i choose the university of british collumbia cause i live right by it and i...
Spotify Star
259 Views
1 replies
0 likes
Is it $14.99 for family or am I also paying my current $9.99? I can't tell how it works.
Is it $14.99 for family or am I also paying my current $9.99? I can't tell how it works.
Spotify Star
194 Views
1 replies
0 likes
I already have a premium 9.99/month account. I just started college and want to take advantadge of the deal. My question is, can i get the deal on my current account and pay the promotional price, or do I have to start a brand new account and add my ...
I already have a premium 9.99/month account. I just started college and want to take advantadge of the deal. My question is, can i get the deal on my current account and pay the promotional price, or...
Spotify Star
257 Views
1 replies
0 likes
