Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 187166 Views
- 118 replies
- 12 likes
- 187166 Views
- 118 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21204 Views
- 28 replies
- 4 likes
- 21204 Views
- 28 replies
- 4 likes
Paid for an account that used a promo for free spotify premium.
So I did a kind thing for a friend, (no longer friends) and I let them use a spotify premium free deal. I didn't realize that my paypal account was tied to it, and today I got charged for premium. Is there any way I can get my money back? I can link ...
- So I did a kind thing for a friend, (no longer friends) and I let them use a spotify premium free deal. I didn't realize that my paypal account was tied to it, and today I got charged for premium. Is...
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- Spotify Star
- 265 Views
- 1 replies
- 0 likes
- 265 Views
- 1 replies
- 0 likes
I can't pay with a maestro card
Ik heb een proefperiode van 3 maanden lang met de code van H&M maar ik kan dat niet gebruiken omdat ik niet kan betalen mat een maestro kaart.
- Ik heb een proefperiode van 3 maanden lang met de code van H&M maar ik kan dat niet gebruiken omdat ik niet kan betalen mat een maestro kaart.
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- Spotify Star
- 328 Views
- 1 replies
- 0 likes
- 328 Views
- 1 replies
- 0 likes
Superuser Contribution Student Plan
Plan: Premium StudentCountry: United States Device: iPhone 11 Pro MaxOperating System: iOS My Question or Issue: I'm a transfer college student and I've been using my previous college's email address for my premium student plan up until now. I am try...
- Plan: Premium Student Country: United States Device: iPhone 11 Pro Max Operating System: iOS My Question or Issue: I'm a transfer college student and I've been using my previous c...
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- Moderator
- 318 Views
- 3 replies
- 0 likes
- 318 Views
- 3 replies
- 0 likes
No se reflejó mi pago
Realice pago el 4 de julio pero sigo con comerciales, no se hizo efectivo el pago
- Realice pago el 4 de julio pero sigo con comerciales, no se hizo efectivo el pago
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- Spotify Star
- 196 Views
- 2 replies
- 0 likes
- 196 Views
- 2 replies
- 0 likes
If I change plans , will I lose my content ?
If I down grade from Premium Family to basic premium , will I lose my library and downloaded songs ?
- If I down grade from Premium Family to basic premium , will I lose my library and downloaded songs ?
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- Spotify Star
- 522 Views
- 2 replies
- 1 likes
- 522 Views
- 2 replies
- 1 likes
Spotify Premium / mighty3
I bought the Spotify premium account and added my two daughters to it so they can use the Mighty3 MP3 player at camp w/o internet. They were both working when they left to go to camp, but my one daughters stopped and she got a message saying "the tri...
- I bought the Spotify premium account and added my two daughters to it so they can use the Mighty3 MP3 player at camp w/o internet. They were both working when they left to go to camp, but my o...
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
pague mi plan en la moneda equivocada
pague mi plan en la moneda equivocada yo soy de Costa Rica y me quivoque y pague en la modeda de Mexico quiero saber si me pueden ayudar
- pague mi plan en la moneda equivocada yo soy de Costa Rica y me quivoque y pague en la modeda de Mexico quiero saber si me pueden ayudar
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
I was debited for individual , and it’s saying my payment failed on my acc
I was debited for premium individual and Spotify is still saying that there’s an issue on my payment. I have log out and logged by in, still the same.
- I was debited for premium individual and Spotify is still saying that there’s an issue on my payment. I have log out and logged by in, still the same.
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- Spotify Star
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Cambio de cuenta Spotify para descuento de estudiante
Qué tal, el plan que quiero contratar es el de estudiante y envié mi información para verificación y al parecer fue aceptada pero el problema fue que al momento de seleccionar la cuenta Spotify para aplicar el descuento de estudiante seleccione una e...
- Qué tal, el plan que quiero contratar es el de estudiante y envié mi información para verificación y al parecer fue aceptada pero el problema fue que al momento de seleccionar la cuenta Spotify para ...
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- Casual Listener
- 313 Views
- 2 replies
- 0 likes
- 313 Views
- 2 replies
- 0 likes
Superuser Contribution Problema con Premium Duo
Chicos, alguien más tuvo problemas para registrarse en Premium Duo? Me sale que la página no existe y no me deja registrar
- Chicos, alguien más tuvo problemas para registrarse en Premium Duo? Me sale que la página no existe y no me deja registrar 😞
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- Moderator
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
says payment failed
basically i tried to pay but its saying payment failed even tho the card info is right and there is money in the account idk what to do atp.
- basically i tried to pay but its saying payment failed even tho the card info is right and there is money in the account idk what to do atp.
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- Casual Listener
- 387 Views
- 2 replies
- 0 likes
- 387 Views
- 2 replies
- 0 likes
Hello! the payment from my bank card does not go through
Hello! the payment from my bank card does not go through, there is money on the card, the profile region and the country in which the card was issued match, but when trying to pay, The payment failed error occurs. Please try again, use a different pa...
- Hello! the payment from my bank card does not go through, there is money on the card, the profile region and the country in which the card was issued match, but when trying to pay, The payment failed...
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Change from Family to Duo
Hi, I do have a Spotify Family account (if I’m correct because at the moment we started with Spotify there was no Duo possible then) but we are only with two of us. Therefore I want to change the account from Family to Duo. Only if I log in on a webb...
- Hi, I do have a Spotify Family account (if I’m correct because at the moment we started with Spotify there was no Duo possible then) but we are only with two of us. Therefore I want to chang...
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- Casual Listener
- 479 Views
- 6 replies
- 0 likes
- 479 Views
- 6 replies
- 0 likes
Changing from Spotify Student to Premium
PlanStudent CountryUKDeviceIPhone 11Operating SystemIOS QUESTION:I was on Spotify Premium and thought I was on student, when I noticed I changed it. However I didn’t realize that I would lose access to audiobooks. I had been using them and paid for e...
- Plan Student Country UK Device IPhone 11 Operating System IOS QUESTION: I was on Spotify Premium and thought I was on student, when I noticed I changed it. However I di...
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- Spotify Star
- 222 Views
- 3 replies
- 0 likes
- 222 Views
- 3 replies
- 0 likes
Can't opt for student premium plan anymore
PlanPremiumCountryIndiaDeviceRealme 11 X 5GOperating SystemAndroid My Question or IssueI'd been using the student plan for quite some time now. But now it shows that my current plan is no longer the student plan. I'm unable to switch back to the stud...
- Plan Premium Country India Device Realme 11 X 5G Operating System Android My Question or Issue I'd been using the student plan for quite some time now. But now it shows...
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- Spotify Star
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Duo Plan and audio books
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue : Wanting to know why some books are free for me, but my wife needs to purchase the books
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue : Wantin...
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- Spotify Star
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Starting DUO - problems with the SAME addresses?
PlanPremium DUOCountryCROATIAMy Question or IssueDear all,I paid for DUO and tried to activate my wife's spotify. Altohough I put the same two addresses, always there is the same answer:"You must live at the same addressIt seems to me that you are tr...
- Plan Premium DUO Country CROATIA My Question or Issue Dear all, I paid for DUO and tried to activate my wife's spotify. Altohough I put the same two addresses, always there is the same answer: ...
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- Spotify Star
- 288 Views
- 1 replies
- 0 likes
- 288 Views
- 1 replies
- 0 likes
Payment not accepted
I tried to update my payment details after changing my card but I couldn’t. I’ve tried 3 different cards, all work fine in general but none would work for my subscription. I’ve tried using the incognito browser but still didn’t work. I don’t have a P...
- I tried to update my payment details after changing my card but I couldn’t. I’ve tried 3 different cards, all work fine in general but none would work for my subscription. I’ve tried using the incogn...
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- Spotify Star
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
Superuser Contribution Mudança de plano
Plan Premium student Country Brasil Device (LG K12 PRIME) Operating System (Android, Windows 7) My Question or Issue Meu plano saiu do plano de estudante mesmo eu comprovando que contínuo estudando com o documento da faculdade e logando com o email d...
- Plan Premium student Country Brasil Device (LG K12 PRIME) Operating System (Android, Windows 7) My Question or Issue Meu plano saiu do plano de estudante mes...
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- Casual Listener
- 329 Views
- 4 replies
- 0 likes
- 329 Views
- 4 replies
- 0 likes
Solved!!Superuser Contribution HELP: Upgrade Premium Individual to Basic Duo
I am trying to Upgrade/Change my plan from Premium Individual to Basic Duo. When I get to this link https://www.spotify.com/kr-en/account/subscription/change/ it only gives me the following plan options to select. Basic IndividualPremium StudentPremi...
- I am trying to Upgrade/Change my plan from Premium Individual to Basic Duo. When I get to this link https://www.spotify.com/kr-en/account/subscription/change/ it only gives me th...
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- Spotify Star
- 578 Views
- 3 replies
- 0 likes
- 578 Views
- 3 replies
- 0 likes