Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Spotify kicked my girlfriend. We are living together. Now I can not Add her again. #**bleep** Any ideas how to solve this Problem? Otherwise I don't see any purpose for this subscription Model. Thx
I started sporify premium for 0.99 euros for 3 months, but after 1 month my premium ended, and now i have free account...why?
Hi, my question is can I use my subscription of Spotify Premium in Sweden and listen or oppen up in USA. Thankfull for any advice from you. RegardsAlan
I tried to get the student discount,when my school wasn't on the list.I backed out of it,Spotify said they wouldn't charge me but €5 is gone out of my bank.What do I do?
I have been charged 9.99 for over a year now - yet my account tells me it is a free account. Therefore, I can't find where to cancel this as premium is not registered on my account. Is there a contact number or something that I can use??
My ex is currently using my student id discount, but i want him to take it off so i can use it for myself. is there anyway to delete my student id off his account????? he refuses to do so.
I downloaded the Spotify app, and added songs to a playlist. When I push "download," it says "you've discovered a premium feature! Start your free Spotify premium trial to unlock it" then I push got it, but it won't start any trials, how do I start a...
I just recently discovered that Spotify has double charged me for three or more months now. The charges are always a few days apart. I don't know what to do and I already checked that I only have this one account.
hi, i've been trying to upgrade to premium after my subscription expired last night, but everytime i click "upgrade", spotify redirects me to the payment for the family plan, but i just want the regular spotify premium plan. thank you!
im using the globe payment method and it wont subscribe to premium, my prepaid card has a sufficient balance but it keeps saying it doesnt
Hi,I was a member of the family premium account. I received an e-mail from spotify saying that I need to enter my postal code. I clicked the link and entered my postal code. Although it said that I would receive a second mail, I didn't receive any fu...
HI there, I am currently paying using PayPal, but I would like to transfer payment to "carrier billing" where it would charge me monthly for my account fees on my wireless bill. How can this be arranged? Thanks, DH
Quise contratar la promoción de premium por 3 meses y cree una cuenta nueva, todo estaba bien hasta que pasó una semana y ya solo podía escuchar las canciones aleatoriamente, me hicieron el cargo de $9.00 y en mi cuenta no aparece que tengo el premiu...
My account when I originally signed up was a student plan but after I graduated (before, technically, but I was sick of dealing with the issue of trying to prove I was still a student) I started paying for the $9.99/month plan. I got a new card last ...
Estou a horas tentando fazer uma conta premium, ja fiz contas diferentes e usei o numero de outros cartoes e nada ser aprovado a conta. Não sei mas o que fazer. Logo que fiz a conta premium fui apagar umas musicas antigas e sem querer acabei excluind...
Hi! Today my family plan premium subscription stopped working, i looked at the last charged reciept and it was for June 23rd showing that it was paid for. Thanks!
I do not want to use the 30 day free trial yet.but it says im already using it.
I had 2 spotify accounts, one off facebook, and one off of spotify's website. I had the student discounts on the spotify account and wanted to switch to my other account. So I canceled my premium, and tried to apply it to the Facebook account. Not on...
I am trying to pay and it declines my card and this is happend twice on two sperate cards
I am still getting charged from Spotify but I am on a spark deal that pays for it. I tried to remove my debt card but there is no option to. Is there another way to do that or can you guys do that for me?