Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Last month I applied for just one month worth 129 pesos and after ordering via credit card immediately cancelled it so that it would only be one month's use ending July 16. This morning I was surprised to learn from my credit card company I applied f...
im using my premium account on my phone and i want to change the bank account where they crediting my account. is it possible? thank you.
I went on Spotify and I didn't know that there are new terms and conditions so I clicked something without realizing it and then something else popped up and I clicked "okay" and now my subscription that was supposed to last 3 months is going to end ...
Pretty much the title, last time Spotify Malaysia used to have Maxis and Digi payment but right now it seems to have dissapeared and you can't buy 1 month Spotify anymore it has to be either family or 1 year Spotify. Please help :')
I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium account expires tomorrow!!! (July I really need a soluti...
A few days ago I was attempting to get the student discount for Spotify and it made me put in my card number and then when I went to verify I was a student the website said it could not verify that I was a student but today Spotify took 4.99 out of m...
Contratei o programa no preço promocional, todavia, até agora não atualizou o de gratuito para premium, sendo que já descontou a primeira parcela.
INGRESO TODO LOS DATOS PERO ME INDICA QUE LA DIRECCION NO ES LA MISMA PORQUE COMPLICAN TANTO CON ESTO SI VEN QUE LA CALLE Y EL NUMERO ES EL MISMO PORQUE COMPLICAN TANTO LA ENTRADAS LLEVO PROBANDO DOS HORAS LA DIRECCION EN DISTITNTAS FORMAS Y NO ES PO...
Hey guys! So the first time I got premium was a few months ago, and I took advantage of the 3mo/99 cents deal. I continued am onth or two after (i think) and then I cancelled. Recently, in the beginning of June, I signed up for premium again. I neede...
I entered my info to start the "30 day free trial" and then well look at that I get charged the next day what the heck, I needed that money to buy this game I wanted, I just wanted to do the 30 day free trail it said the offer was right there, try ou...
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I tried the spotify premium free trial but ended up deleting the app before it was over but looking at my past card transactions I noticed that spotify still charged me for premium. I want my money back!
Porque me cobraran hoy si mi suscripción vence hasta el 21/07/17
I purchased family premium for 12 months starting on this past Christmas. It is now July 7th and it's asking me to upgrade to premium. The way we did the family upgrade was by creating an account for my other three family members, but because I alrea...
I just got premium, and I've been charged, but my account is still listed as free subscription. And I have tried logging in and out a million times, nothing works.
I've noticed since march i have had monthly payments for premium. However, I have canceled that account and opened a family account with a different Spotify account. Is that anyway for me to get the credit to my new account due to how I have forgotte...
I had subscribed to Spotify premium through the spotify website and was charged 9.99 CAD. I then was also charged an additional $16 CAD through ITUNES. I removed the subscription through Itunes as I am now getting charged through spotify but would li...
I have a new phone and have just downloaded the Spotify app as I have a premium account. None of my playlists are showing. Any ideas?
Hi, I want to purchase premium, but the app says unable to connect. I am definitely connected no questions about it. Tried logging in and out, tried signing up new account. All to no avail.What's wrong?
I have been searching to switch to student now that I have enrolled to a college, but when I try to sign up it tries to give me a credit card. I have been paying with paypal for a while, but there is no option for that with the Student when I go ther...