Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 78926 Views
- 49 replies
- 3 likes
- 78926 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10006 Views
- 23 replies
- 2 likes
- 10006 Views
- 23 replies
- 2 likes
Why am I still being charged after I have unsubscribed?
Why am I still being charged after I have unsubscribed?
- Why am I still being charged after I have unsubscribed?
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- Newbie
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
Change subscription
I currently pay $9.99 for premium. However, I am a student and would like to change my subscription to the $4.99 a month plan. How do I do this?
- I currently pay $9.99 for premium. However, I am a student and would like to change my subscription to the $4.99 a month plan. How do I do this?
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- Spotify Star
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
Paying for nothing
I want to go on to the student subscription but I don't came under student but I got changed for it and it's not showing up on my Spotify accounts and it's on my bank statement
- I want to go on to the student subscription but I don't came under student but I got changed for it and it's not showing up on my Spotify accounts and it's on my bank statement
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
I have a family account already but im still being changed 9.99
I have a family account already but im still being changed 9.99 and i dont know from where. This is the suffix from the bank that i have on statement P031EED248 Please tell me what account that is and cancel it and i would like my refund please. Im a...
- I have a family account already but im still being changed 9.99 and i dont know from where. This is the suffix from the bank that i have on statement P031EED248 Please tell me what accoun...
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- Spotify Star
- 236 Views
- 3 replies
- 0 likes
- 236 Views
- 3 replies
- 0 likes
Cambio de pago
Hola! estoy teniendo un problema respecto al pago de mi cuenta premium. Hace unos meses hice un update del medio de pago. Si bien el cambio se vé reflejado en la pagina, me sigue debitando de la tarjeta anterior y no de la que figura en la página. Qu...
- Hola! estoy teniendo un problema respecto al pago de mi cuenta premium. Hace unos meses hice un update del medio de pago. Si bien el cambio se vé reflejado en la pagina, me sigue debitando de la tarj...
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- Casual Listener
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
It will not let me pay for premium when my card information is correct and money in my account
I don't know why, I would start a new account but I wouldn't have my saved songs
- I don't know why, I would start a new account but I wouldn't have my saved songs
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- Community Legend
- 460 Views
- 3 replies
- 0 likes
- 460 Views
- 3 replies
- 0 likes
Moving permanently to another country
I used Spotify from more than 5 years in Prenium. Now i want to switch my account to my new country : The Philippines. And stop to pay in € (currently with Paypal) but in PHP. In the help center i see :IF YOU’RE SUBSCRIBED THROUGH OUR WEBSITELog in t...
- I used Spotify from more than 5 years in Prenium. Now i want to switch my account to my new country : The Philippines. And stop to pay in € (currently with Paypal) but in PHP. In the help ce...
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- Spotify Star
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
payment
yetkili birinin yardımına ihtiyacım var öğrenci için spotify premıumu satın aldım 8 mayısta kart bilgilerimi girdim ve öğrenci olduğumu doğrulamam için sheeer ıd ye yönlendirildim bugün doğrulamanın onaylandığı mailini aldım ve premıuma geçişi onayla...
- yetkili birinin yardımına ihtiyacım var öğrenci için spotify premıumu satın aldım 8 mayısta kart bilgilerimi girdim ve öğrenci olduğumu doğrulamam için sheeer ıd ye yönlendirildim bugün doğrulamanın ...
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- Newbie
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Premium subscription
Good morning i am from uae and as u know i cant pay for premium subscription in uae is there any way to activate the premium subscription? regards
- Good morning i am from uae and as u know i cant pay for premium subscription in uae is there any way to activate the premium subscription? regards
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- Spotify Star
- 254 Views
- 3 replies
- 0 likes
- 254 Views
- 3 replies
- 0 likes
Charged twice per month
I have been charged twice a month at the same time for a few months now checked to see if other accounts I had were premium but they were not. Would like this sorted asap as I love using spotify
- I have been charged twice a month at the same time for a few months now checked to see if other accounts I had were premium but they were not. Would like this sorted asap as I love using spotify
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- Not applicable
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Can't upgrade to Premium, Premium Family appears instead
Hi, i had a voucher for 6 free premium months which run out by the end of august. I used and payed my premium account before for more then three years! Now, that the voucher run out i'm not able to upgrade back to premium on my own. Everytime i try i...
- Hi, i had a voucher for 6 free premium months which run out by the end of august. I used and payed my premium account before for more then three years! Now, that the voucher run out i'...
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- Casual Listener
- 249 Views
- 3 replies
- 0 likes
- 249 Views
- 3 replies
- 0 likes
Rechnung
Ich habe mein Abonnement rechtzeitig gekündigt und mir wurde Geld abgezogen warum kann mir einer helfen?
- Ich habe mein Abonnement rechtzeitig gekündigt und mir wurde Geld abgezogen warum kann mir einer helfen?
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- Spotify Star
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
Cancelled Free trial on the day of my expiration, yet still charged
Hi,I recently tried out the spotify free trial, but wanted to cancel before they send the bill for the new month. I'm not unhappy with the service, but I only wanted to try it out for the free month, I specifically planned to cancel the trial one mon...
- Hi, I recently tried out the spotify free trial, but wanted to cancel before they send the bill for the new month. I'm not unhappy with the service, but I only wanted to try it out for the free mont...
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- 161 Views
- 0 replies
- 0 likes
- 161 Views
- 0 replies
- 0 likes
Cancel prem
I need to cancell my premium because i need to save mony but i cant seem to figure out how please help
- I need to cancell my premium because i need to save mony but i cant seem to figure out how please help
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- Spotify Star
- 438 Views
- 4 replies
- 0 likes
- 438 Views
- 4 replies
- 0 likes
Subscription not working
I got the student discount subscription, I have been approved and the money has been taken from my account however, I am still not able to play music offline as it says it s a premium freature and my free trial is finished??
- I got the student discount subscription, I have been approved and the money has been taken from my account however, I am still not able to play music offline as it says it s a premium freature and my...
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- Community Legend
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Charged but not premium
I was charged for a premium account but I didn't sign up for it, don't want it. Don't know why it is there. How do I get my money back
- I was charged for a premium account but I didn't sign up for it, don't want it. Don't know why it is there. How do I get my money back
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- Roadie
- 164 Views
- 1 replies
- 1 likes
- 164 Views
- 1 replies
- 1 likes
Cobro no reconocido
Tiene mas de medio mes que dice que tengo dos cobros fantasma y a un no me regresan mi dinero y pues no me parece justo que hagan eso
- Tiene mas de medio mes que dice que tengo dos cobros fantasma y a un no me regresan mi dinero y pues no me parece justo que hagan eso
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- 130 Views
- 0 replies
- 1 likes
- 130 Views
- 0 replies
- 1 likes
Charged twice for premium this month.
Hello, I've been charged twice this month to renew my subscription to Premium, and I got also 4 tries to charge me again as the system is not working correctly.
- Hello, I've been charged twice this month to renew my subscription to Premium, and I got also 4 tries to charge me again as the system is not working correctly.
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- Spotify Star
- 306 Views
- 5 replies
- 0 likes
- 306 Views
- 5 replies
- 0 likes
Premium account downgraded
Hey guys, so I was given a year free with premium service from my telephone provider (Rogers Wireless in Canada), and I have been down graded to a basic account with commercials after a month. Pls help.
- Hey guys, so I was given a year free with premium service from my telephone provider (Rogers Wireless in Canada), and I have been down graded to a basic account with commercials after a month. Pls he...
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes
Double charged
I've been double charged for my Spotify how do I go about fixing it ?
- I've been double charged for my Spotify how do I go about fixing it ?
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- Community Legend
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes