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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73122 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136322 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77709 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
262906 Views
157 replies
13 likes
The other day I was getting the student discount and i put in my debit card info and they charged my acount. Next came up the studant verification and they said that it needed to be a college. I am a highschooler and I was trying to get student premi...
The other day I was getting the student discount and i put in my debit card info and they charged my acount. Next came up the studant verification and they said that it needed to be a college. I am a...
Moderator
203 Views
1 replies
0 likes
I bought a $10 spotify gift card and redeemed it on October 12th. It said that it was approved and I had another month of premium. I have the receipt I received in my email. Now 5 days into this month it is saying that my premium is paused and it is ...
I bought a $10 spotify gift card and redeemed it on October 12th. It said that it was approved and I had another month of premium. I have the receipt I received in my email. Now 5 days into this mont...
Moderator
455 Views
1 replies
0 likes
Buenos días, me he dado de baja en el servicio premium que tenia contratado a traves de movistar para poder pasar al plan familiar. Ellos me confirman la baja pero aun sigo siendo premium y ya ha pasado el ciclo de facturación. Estoy en la situación ...
Buenos días, me he dado de baja en el servicio premium que tenia contratado a traves de movistar para poder pasar al plan familiar. Ellos me confirman la baja pero aun sigo siendo premium y ya ha pas...
Moderator
339 Views
1 replies
0 likes
Cambie de tarjeta de credito, ingrese la nueva numeracion, y solamente tengo premium en mi cuenta y no en las demas de mi family plan. Alguien favor ayudarme.
Cambie de tarjeta de credito, ingrese la nueva numeracion, y solamente tengo premium en mi cuenta y no en las demas de mi family plan. Alguien favor ayudarme.
Moderator
224 Views
1 replies
0 likes
My accout still free today even i already paid for premium for 1 month, please explain why????!!! Enough dissapoint me twice, it would not be third i promise!
My accout still free today even i already paid for premium for 1 month, please explain why????!!! Enough dissapoint me twice, it would not be third i promise!
Moderator
203 Views
1 replies
0 likes
I upgraded to spotify premium this morning and put in all my info but when I went to listen to music ad- free nothing has been updated... how do I get my profile to update?!
I upgraded to spotify premium this morning and put in all my info but when I went to listen to music ad- free nothing has been updated... how do I get my profile to update?!
Moderator
221 Views
1 replies
0 likes
My partner recently signed us up for the family plan and i received a confirmation via email. When I go to my account setting it also says i'm part of a family plan. However, I was just charged again for premium while our family plan has been in effe...
My partner recently signed us up for the family plan and i received a confirmation via email. When I go to my account setting it also says i'm part of a family plan. However, I was just charged again...
Casual Listener
475 Views
1 replies
0 likes
My brother sent me the link and I accepted it, but it keeps appearing a pop-up stating there was an error, to try again. I'd tried this several times and nothing. Can someone please help me out?
My brother sent me the link and I accepted it, but it keeps appearing a pop-up stating there was an error, to try again. I'd tried this several times and nothing. Can someone please help me out?
Moderator
251 Views
1 replies
0 likes
I have been patient for a month already since I had my dbit card but whenever I try to upgrade to premium, it says " oops, your card or payment provider is having a bad day, . try again or use another payment mthod" im absolutely sure there's nothing...
I have been patient for a month already since I had my dbit card but whenever I try to upgrade to premium, it says " oops, your card or payment provider is having a bad day, . try again or use anothe...
Spotify Star
214 Views
1 replies
0 likes
So i was trying to sign up for spotify student, it said until i sent in my proof of student i would not be charged, i canceled because i needed to upload from a different PC and when i checked my bank i have been charged, really mad about this becaus...
So i was trying to sign up for spotify student, it said until i sent in my proof of student i would not be charged, i canceled because i needed to upload from a different PC and when i checked my ban...
Spotify Star
344 Views
1 replies
1 likes
I accepted an invite and I accepted but no I have no idea what to do next?
I accepted an invite and I accepted but no I have no idea what to do next?
175 Views
0 replies
0 likes
I have recently upgraded to an iPhone 7 and get 24 subscription to Spotify premium included. I have set this up on my phone and created an accounT using my email address. When I go onTo the app I don't have the premium version and its my subscription...
I have recently upgraded to an iPhone 7 and get 24 subscription to Spotify premium included. I have set this up on my phone and created an accounT using my email address. When I go onTo the app I don...
Community Legend
245 Views
1 replies
0 likes
So I am on a Vodafone Red Entertainment contract and I chose the inclusive entertainment package to be Spotify. I followed the very straightforward instructions through Vodafone and then Spotify. Somewhere along the lines, my username has changed fro...
So I am on a Vodafone Red Entertainment contract and I chose the inclusive entertainment package to be Spotify. I followed the very straightforward instructions through Vodafone and then Spotify. Som...
396 Views
0 replies
0 likes
I’ve gone through the page on my account but there in no option to cancel. Is it because I’m going through Facebook or?
I’ve gone through the page on my account but there in no option to cancel. Is it because I’m going through Facebook or?
Community Legend
275 Views
1 replies
0 likes
Hi when i go to subscribe to the 30 day free trial it comes up maximum subscribtions to one mobile number exceeded. How can i get past this.
Hi when i go to subscribe to the 30 day free trial it comes up maximum subscribtions to one mobile number exceeded. How can i get past this.
Spotify Star
307 Views
1 replies
0 likes
I just got the student discount. I was charged 3 times for it. Will I be refunded? Pretty upset about that. Almost $15 for a $5 student premium? Worse than paying for the monthly premium of $9.99.
I just got the student discount. I was charged 3 times for it. Will I be refunded? Pretty upset about that. Almost $15 for a $5 student premium? Worse than paying for the monthly premium of $9.99.&nb...
Spotify Star
215 Views
1 replies
0 likes
On my profile it says that i have one month free i accidentally clicked on the university discount but i noticed and went back and choose the regular it says i have the regular premium for 99mxn but i have a charge on my card for 49mxn. Why?
On my profile it says that i have one month free i accidentally clicked on the university discount but i noticed and went back and choose the regular it says i have the regular premium for 99mxn but ...
Spotify Star
325 Views
1 replies
0 likes
I started the payment for the Students (4.99€) but I accidentally closed the window when I had to insert the selfcertification that I'm an University of Catania (ITA) student so I cant come back to this window, but they took the money on my MasterCar...
I started the payment for the Students (4.99€) but I accidentally closed the window when I had to insert the selfcertification that I'm an University of Catania (ITA) student so I cant come back to t...
Spotify Star
238 Views
1 replies
0 likes
I just bought two Spotify premium cards through Amazon for $30 each and when i try and Redeem them itsays the codes are invalid. What is the problem and can it be resolved.
I just bought two Spotify premium cards through Amazon for $30 each and when i try and Redeem them itsays the codes are invalid. What is the problem and can it be resolved.
Spotify Star
210 Views
1 replies
0 likes
Me ajudem, eu já cancelar minha conta Premium e depois de quase 1 mês cancelado veio a cobrança e além disso o meu cartão está pedindo anuidade que terei que pagar 21,00 reais por 3 meses. Isso é ridículo, cancelei pela 2 vez. Quero que tirem essa co...
Me ajudem, eu já cancelar minha conta Premium e depois de quase 1 mês cancelado veio a cobrança e além disso o meu cartão está pedindo anuidade que terei que pagar 21,00 reais por 3 meses. Isso ...
Spotify Star
544 Views
3 replies
0 likes
