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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130686 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62384 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
241537 Views
149 replies
13 likes
Had to uninstall app on my phone due to a bug once I reinstalled it I can't get into my account I can't find any of my music and it's not saying that I have premium
Had to uninstall app on my phone due to a bug once I reinstalled it I can't get into my account I can't find any of my music and it's not saying that I have premium
Spotify Star
474 Views
1 replies
0 likes
I just paid for a premium subscription not realising it’s an old Spotify account I don’t use. Can I change the subscription to my other account or merge the accounts? Thank you
I just paid for a premium subscription not realising it’s an old Spotify account I don’t use. Can I change the subscription to my other account or merge the accounts? Thank you
Spotify Star
637 Views
1 replies
0 likes
I keep putting my credit card and it keep saying payment failed I’ve been trying for like more than a month
I keep putting my credit card and it keep saying payment failed I’ve been trying for like more than a month
Spotify Star
795 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesOperating SystemAndroidMy Question or IssueI am a recent premium individual and yet some features still don't work, like the shuffle button is still there and I can't choose my own songs, and the lyrics of songs are blo...
Plan Premium Country United States Operating System Android My Question or Issue I am a recent premium individual and yet some features still don't work, like the shuffle button is still there...
Spotify Star
677 Views
1 replies
0 likes
I recently changed my Spotify plan and have been charged twice within the space of 20 days. I get charged through my phone provider EE and the direct debit comes out at the same time as my phone bill. I have recently been charged separately through S...
I recently changed my Spotify plan and have been charged twice within the space of 20 days. I get charged through my phone provider EE and the direct debit comes out at the same time as my phone bill...
Spotify Star
651 Views
1 replies
0 likes
PlanPremium individualCountryUSADevicePC and Iphone My Question or IssueI have Premium and have for a little while but now im suddenly getting ads again? More specifically i keep getting the one same ad trying to get younger people to join the army. ...
Plan Premium individual Country USA Device PC and Iphone My Question or Issue I have Premium and have for a little while but now im suddenly getting ads again? More specifically i keep...
Moderator
761 Views
2 replies
0 likes
I want to get the 3 moths free premium but is there a way to pay with a Spotify gift card?
I want to get the 3 moths free premium but is there a way to pay with a Spotify gift card?
Spotify Star
674 Views
1 replies
0 likes
Dónde puedo colocar un PQR YA QUE ME ESTAN COBRANDO UN VALOR QUE NO ES EL ACORDADO NECISITO EL REEMBOLSO
Dónde puedo colocar un PQR YA QUE ME ESTAN COBRANDO UN VALOR QUE NO ES EL ACORDADO NECISITO EL REEMBOLSO
Moderator
456 Views
1 replies
0 likes
Hello. Is there any option to pay for my subscription on a yearly or bi-annual basis?below are some basic details of my account. PlanPremium (Single) CountryPakistan Mode of UsageAndroid app
Hello. Is there any option to pay for my subscription on a yearly or bi-annual basis? below are some basic details of my account. Plan Premium (Single) Country Pakistan &...
Visitor
3788 Views
12 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just verified with sheer id for the student discount but it will not work when I click stud...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just ...
Spotify Star
551 Views
1 replies
0 likes
PlanPremium DuoCountryUKDeviceAndroid App and Windows EdgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi - I have had Premium single for years but am trying to upgrade to DUO..at the address verification stage, the for...
Plan Premium Duo Country UK Device Android App and Windows Edge Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Is...
Spotify Star
653 Views
3 replies
0 likes
Hi! I'm home from college for the summer and don't use Spotify as much. Has anyone canceled and then reactivated with a student premium account?Thanks!
Hi! I'm home from college for the summer and don't use Spotify as much. Has anyone canceled and then reactivated with a student premium account? Thanks!
Spotify Star
3233 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium DuoCountryAustralia My Question or IssueI have just signed up for Spotify Premium Duo and my partner is still receiving ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Duo Country Australia My Question or Issue I have j...
Moderator
1117 Views
4 replies
1 likes
I am getting debited for both student account and individual account and I don’t like it I need you to stop the subscription of the student account PlanPremiumCountryUnited States Device(iPhone 13 pro)Operating System(iOS 17.3.) My Question or IssueI...
I am getting debited for both student account and individual account and I don’t like it I need you to stop the subscription of the student account Plan Premium Country United States ...
Spotify Star
641 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I recently tried to purchase the duo for my son and I before realising that I’m unable to ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I re...
Spotify Star
1214 Views
1 replies
1 likes
My Question or IssueWhy can't I switch to BASIC Premium as I don't wany podcasts?I can't find anyway to do it.
My Question or Issue Why can't I switch to BASIC Premium as I don't wany podcasts? I can't find anyway to do it.
Visitor
1937 Views
10 replies
1 likes
PlanFree/PremiumCountryIreland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy family members are getting Spotify Premium offers of 99c for a 3 month period but w...
Plan Free/Premium Country Ireland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
Spotify Star
345 Views
1 replies
0 likes
PlanFree/PremiumCountrySouth Africa Device(iPhone 13)Operating System(iOS 17.4.1etc.) My Question or IssueMy partner upgraded his plan to premium duo and added me on it - our address is the same but my plan still under the free subscription plan. I h...
Plan Free/Premium Country South Africa Device (iPhone 13) Operating System (iOS 17.4.1etc.) My Question or Issue My partner upgraded his plan to premium duo and added me on it ...
Not applicable
898 Views
3 replies
0 likes
PlanDuoCountryUK Device Operating SystemMacOs My Question or IssueI've just upgraded to a Duo account and am asked to enter my home address. However it doesn't recognise my correct address and insists on giving me one with the wrong post code. There ...
Plan Duo Country UK Device Operating System MacOs My Question or Issue I've just upgraded to a Duo account and am asked to enter my home address. However it doesn't re...
Spotify Star
356 Views
1 replies
0 likes
i have a 3 month free trial code from H&M and it’s not working when it’s a valid code.
i have a 3 month free trial code from H&M and it’s not working when it’s a valid code.
Spotify Star
917 Views
1 replies
0 likes
