Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 111066 Views
- 71 replies
- 9 likes
- 111066 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13567 Views
- 27 replies
- 2 likes
- 13567 Views
- 27 replies
- 2 likes
Superuser Contribution Help! Family Plan Fiasco
Hi, I signed up for the Family Plan today. I invited my spouse. It asked her for a password, I didnt know it because I usually sign on with Facebook. So I reset my password and now when I sign on all my playlists are gone and I am on Spotify Free. Ca...
- Hi, I signed up for the Family Plan today. I invited my spouse. It asked her for a password, I didnt know it because I usually sign on with Facebook. So I reset my password and now when I si...
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- Moderator
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Solved!! I was charged my premium accound (student), but it continues in free mode
Hi, yesterday seprember 23 i contracted the premium mode whit student discount, i entered my data to pay, i was charged the 49$ but my account is still in free mode.
- Hi, yesterday seprember 23 i contracted the premium mode whit student discount, i entered my data to pay, i was charged the 49$ but my account is still in free mode.
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- Regular
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Wont let me use my premium account
I have a premium account however wont let me use it. It is telling me to buy premium even though I have it
- I have a premium account however wont let me use it. It is telling me to buy premium even though I have it
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- Casual Listener
- 224 Views
- 2 replies
- 0 likes
- 224 Views
- 2 replies
- 0 likes
Superuser Contribution Traveling/living in Thailand
I am moving to Thailand for the year. I realize the I will not be able to go online to access any Spotify features while there, however as long as I am continuing to pay my subscription will I be able to access my downloaded playlists? James
- I am moving to Thailand for the year. I realize the I will not be able to go online to access any Spotify features while there, however as long as I am continuing to pay my subscription will I be abl...
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- Casual Listener
- 624 Views
- 8 replies
- 0 likes
- 624 Views
- 8 replies
- 0 likes
Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charge
I've been trying to upgrade my premium for the past few days but it keeps saying that my card is declined. However, I've checked with my bank saying that my card works fine. Can spotify look into this?
- I've been trying to upgrade my premium for the past few days but it keeps saying that my card is declined. However, I've checked with my bank saying that my card works fine. Can spotify look into thi...
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- Newbie
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Premium account not working
Hi Spotify! I am paying for a family account and my family is getting premium, but my account has changed to free. What could have happened? Thanks for helping me fix it!
- Hi Spotify! I am paying for a family account and my family is getting premium, but my account has changed to free. What could have happened? Thanks for helping me fix it!
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- Community Legend
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Canceling an subscription
My husband is signed in his account and I need to cancel his premium trial account by the 25th of this month. When I go to account settings it only let's me see that he has an account -premium. Need help before monday!!! Thanks
- My husband is signed in his account and I need to cancel his premium trial account by the 25th of this month. When I go to account settings it only let's me see that he has an account -premium....
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- 203 Views
- 0 replies
- 0 likes
- 203 Views
- 0 replies
- 0 likes
Help
I was recently charged for spotify premuim but Im still listed for spotify free. How can i contact spotify?
- I was recently charged for spotify premuim but Im still listed for spotify free. How can i contact spotify?
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- Community Legend
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Premium not working offline
I have upgraded to Spotify Premium, and seem to have every feature except being able to play music offline. When I upgraded the email was incorrect so I was not sent a receipt. I have since updated my information but it still doesn't work. Others in ...
- I have upgraded to Spotify Premium, and seem to have every feature except being able to play music offline. When I upgraded the email was incorrect so I was not sent a receipt. I have since updated m...
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- Spotify Star
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Premium
I was charged for premium but I don't want it at all. If I cancel the premium can I get my money back?????
- I was charged for premium but I don't want it at all. If I cancel the premium can I get my money back?????
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- Spotify Star
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Student Subscription
Hey spotify! I am trying to sign up for spotify student subscription, but you do not offer a highschool option. I am a junior in Highschool, and I would like the subscription. Is there any way to somehow still get the student subscription? Thanks!
- Hey spotify! I am trying to sign up for spotify student subscription, but you do not offer a highschool option. I am a junior in Highschool, and I would like the subscription. Is there any way to som...
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- Spotify Star
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Recargo
Me tienen retenido 200 pesos cuando me lo reembolsan???
- Me tienen retenido 200 pesos cuando me lo reembolsan???
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- 132 Views
- 0 replies
- 0 likes
- 132 Views
- 0 replies
- 0 likes
2nn premium
I had forgotten my password and I used my same billing info will I get charged 2 times a month?
- I had forgotten my password and I used my same billing info will I get charged 2 times a month?
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
Changed my payment details 2 months ago but subscription is still charged to my old card!
I used to have Spotify Student account that would be charged to my debit card. Two months ago, I changed my payment method to my Capital One Quicksilver card. I didn't check my credit card bill, but on the Spotify website, it looked like it went thro...
- I used to have Spotify Student account that would be charged to my debit card. Two months ago, I changed my payment method to my Capital One Quicksilver card. I didn't check my credit card bill, but ...
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- 127 Views
- 0 replies
- 0 likes
- 127 Views
- 0 replies
- 0 likes
family subscription
HiSo i was on a family plan and living in canda and everything was sweet. Ive since moved to nz for work and now cant access my account? how do i get that back as im paying the fee but cant listent to music?
- Hi So i was on a family plan and living in canda and everything was sweet. Ive since moved to nz for work and now cant access my account? how do i get that back as im paying the fee but can...
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- Casual Listener
- 426 Views
- 4 replies
- 0 likes
- 426 Views
- 4 replies
- 0 likes
Solved!! do i lose playlists ?
Do I lose my playlists when I switch bacck to free spotify from the 3moth 99 cent promotion?
- Do I lose my playlists when I switch bacck to free spotify from the 3moth 99 cent promotion?
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- Not applicable
- 320 Views
- 3 replies
- 0 likes
- 320 Views
- 3 replies
- 0 likes
Superuser Contribution Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha
Hola! Quiero hacer el pago de mi cuenta premium y me sale esa leyenda, y lo mismo me dice con cualquier tarjeta.. quisiera alguna solución
- Hola! Quiero hacer el pago de mi cuenta premium y me sale esa leyenda, y lo mismo me dice con cualquier tarjeta.. quisiera alguna solución
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- Roadie
- 351 Views
- 1 replies
- 0 likes
- 351 Views
- 1 replies
- 0 likes
Superuser Contribution Charged two times but didnt get the premium.
Hey, i registered for student account and its verified. When i charged for 1st time, i didnt get my premium acc. I tried 2nd time; i got charged as much as student acc cost but again, i didnt get my premium. I need help. U can see my invoice on attac...
- Hey, i registered for student account and its verified. When i charged for 1st time, i didnt get my premium acc. I tried 2nd time; i got charged as much as student acc cost but again, i didnt get my ...
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- Roadie
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Error al iniciar sesion
Al registrarme me sale un anuncioanuncio,Es algo temporal o hay algún error solo conmigo?
- Al registrarme me sale un anuncioanuncio, Es algo temporal o hay algún error solo conmigo?
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- 140 Views
- 0 replies
- 0 likes
- 140 Views
- 0 replies
- 0 likes
Solved!!Superuser Contribution Premium for Family
I'v got an email from My dad with an invitationer to family premium. Oc fot a come and there is a code that i Will use. The problem is that when i push "accept invitation" The page just loads and spins. I nerver reasch the page where I can enter the ...
- I'v got an email from My dad with an invitationer to family premium. Oc fot a come and there is a code that i Will use. The problem is that when i push "accept invitation" The page just loads an...
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- Regular
- 336 Views
- 2 replies
- 0 likes
- 336 Views
- 2 replies
- 0 likes