Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40759 Views
- 20 replies
- 1 likes
- 40759 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5193 Views
- 23 replies
- 2 likes
- 5193 Views
- 23 replies
- 2 likes
Superuser Contribution Purchased but still can't skip the songs
reinstalling the app solved the problem.--------------Hi all,i purchased for premium yesterday. I can download the songs, i can select the song which i want to listen etc. but i can not skip the songs for 5 times and it asked for premium. What can i ...
- reinstalling the app solved the problem. -------------- Hi all, i purchased for premium yesterday. I can download the songs, i can select the song which i want to listen etc. but i can not...
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- Roadie
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Superuser Contribution Payment
Was charged twice for this month Aug. can someone contact me to figure out why I was charged double.
- Was charged twice for this month Aug. can someone contact me to figure out why I was charged double.
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- Roadie
- 153 Views
- 2 replies
- 0 likes
- 153 Views
- 2 replies
- 0 likes
Superuser Contribution Paid three times
I tried three times to get the spotfy premium for students, so the first and the second attempt were wrong. I'd like to cancel them, so how can I do? They were all made at the same time, and only the thrid is the correct one.
- I tried three times to get the spotfy premium for students, so the first and the second attempt were wrong. I'd like to cancel them, so how can I do? They were all made at the same time, and only the...
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- Roadie
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
promise of a free month premium
melissa the chat support who helped me in subscribing promised me a one month free of premium. tomorrow my subscription ends and i'd like to claim her word.
- melissa the chat support who helped me in subscribing promised me a one month free of premium. tomorrow my subscription ends and i'd like to claim her word.
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- 94 Views
- 0 replies
- 0 likes
- 94 Views
- 0 replies
- 0 likes
Premium trial
I'm suppose to be on the premium trial but it's not working and the contact page for Spotify doesn't work either?
- I'm suppose to be on the premium trial but it's not working and the contact page for Spotify doesn't work either?
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- 88 Views
- 0 replies
- 0 likes
- 88 Views
- 0 replies
- 0 likes
Changing card details as a student
I am trying to change my payment details to a new card (lost old card). After I entered the new card details spotify tried to verify I was a student by asking for my NUS card number. I no longer use NUS (I instead use UNIDAYS). How can I verify I am ...
- I am trying to change my payment details to a new card (lost old card). After I entered the new card details spotify tried to verify I was a student by asking for my NUS card number. I no longer...
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- 87 Views
- 0 replies
- 0 likes
- 87 Views
- 0 replies
- 0 likes
Using Premium Abroad
Dear all, I have a French phone contract with a French phone number when I get a Spotify premium option for free included in the contract. I just moved abroad (Germany), but I kept the same phone number and contract because it is allowed to be used i...
- Dear all, I have a French phone contract with a French phone number when I get a Spotify premium option for free included in the contract. I just moved abroad (Germany),...
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- 154 Views
- 0 replies
- 0 likes
- 154 Views
- 0 replies
- 0 likes
wont work
im trying to use my moms college information for the student discount but it is not working. how can i get it to work? She is currently enrolled at GCU.
- im trying to use my moms college information for the student discount but it is not working. how can i get it to work? She is currently enrolled at GCU.
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Many payments from Spotify
I was getting my student discount from spotify and seems that four payments came into my bank account. Can I get a refund for three of them?
- I was getting my student discount from spotify and seems that four payments came into my bank account. Can I get a refund for three of them?
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- Spotify Star
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Payment method (Philippines)
Hi. May I ask if there are any options other than card payment? Like paying directly? And how should we avail the student discount promo?
- Hi. May I ask if there are any options other than card payment? Like paying directly? And how should we avail the student discount promo?
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- Spotify Star
- 653 Views
- 1 replies
- 0 likes
- 653 Views
- 1 replies
- 0 likes
Solved!! Upgraded to Premium. Want to ensure I can use in both Canada and USA
I spend winters in the USA and summers in Canada. ICan I use my Canadian Premium account will work in both countries?
- I spend winters in the USA and summers in Canada. ICan I use my Canadian Premium account will work in both countries?
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- Roadie
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelled premium but globe keeps charging my account
I cancelled my premium last april, but globe still charging my globe number for the subscription... I called globe for how many times to stop it, but they've told me they cannot do something about it since I activated my subscription to your site not...
- I cancelled my premium last april, but globe still charging my globe number for the subscription... I called globe for how many times to stop it, but they've told me they cannot do something about it...
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- Roadie
- 1076 Views
- 3 replies
- 0 likes
- 1076 Views
- 3 replies
- 0 likes
Problem of Verify Address on Family Subscriptions
My family members staying together with me having a problem of varify our address. I can't remember which address I have updated at Spotify. So when my family member sign up, and during the address varify process. They are having this problem. How ca...
- My family members staying together with me having a problem of varify our address. I can't remember which address I have updated at Spotify. So when my family member sign up, and during the address v...
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes
Charged 1 month before premium expiration
Spotify premuim ends 9/17/17 but got charged a month before...is this supposed to happen?
- Spotify premuim ends 9/17/17 but got charged a month before...is this supposed to happen?
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- 74 Views
- 0 replies
- 0 likes
- 74 Views
- 0 replies
- 0 likes
Can't pay mobile method
I want use spotify but just have Credit cart. How can i pay with mobile method.Thanks...
- I want use spotify but just have Credit cart. How can i pay with mobile method.Thanks...
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- Newbie
- 326 Views
- 6 replies
- 0 likes
- 326 Views
- 6 replies
- 0 likes
Problemas con Plan Familiar Premium
Hace 5 dias active el plan familiar premium y es hora que ni a mis familiares dados de alta ni a mi nos permite el sistema utilizar opciones de regresar la canción, modo aleatorio y nos limita a 4 o 5 avances de canción. Ingreso al perfil y si aparez...
- Hace 5 dias active el plan familiar premium y es hora que ni a mis familiares dados de alta ni a mi nos permite el sistema utilizar opciones de regresar la canción, modo aleatorio y nos limita a 4 o ...
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- Casual Listener
- 283 Views
- 3 replies
- 0 likes
- 283 Views
- 3 replies
- 0 likes
Spotify Connect - Multiple Speakers/Devices
I have been trying to sign up for spotify premium student for a week now and it can never verify my student info even though my university is under the credible list. It has also taken out 6 paymens of $5.29 as "pending" even though I can't be verifi...
- I have been trying to sign up for spotify premium student for a week now and it can never verify my student info even though my university is under the credible list. It has also taken out 6 paymens ...
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- 101 Views
- 0 replies
- 0 likes
- 101 Views
- 0 replies
- 0 likes
Superuser Contribution Change of Card Details
Hi,I've just tried to change the automatic payment from one card to another, but it still looks like its the old card that is registered when I look at my account details. I've done it exactly the way Spotify asks of me, but nothing seems to happen. ...
- Hi, I've just tried to change the automatic payment from one card to another, but it still looks like its the old card that is registered when I look at my account details. I've done it exactly th...
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- Roadie
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Superuser Contribution What is CSRF token?
Hi there. I was trying to update my cc details in the payment page but I got this message: The CSRF token is invalid. Please try to resubmit the form.What is CSRF? I have keyed in the cc details correctly.
- Hi there. I was trying to update my cc details in the payment page but I got this message: The CSRF token is invalid. Please try to resubmit the form. What is CSRF? I have keyed in the cc details co...
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- Roadie
- 14503 Views
- 1 replies
- 0 likes
- 14503 Views
- 1 replies
- 0 likes
Superuser Contribution Free Subscription
So I had signed up for the free three month subscription with my capitol one card and the three months passed and I didn't plan on canceling it and was just going to pay. The subscription ended today and it was charged today but now my mom wants to s...
- So I had signed up for the free three month subscription with my capitol one card and the three months passed and I didn't plan on canceling it and was just going to pay. The subscription ended today...
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- Roadie
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes