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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
So I bought for myself a $29.70 worth of Spotify Premium Service Giftcard. And I redeemed it by entering the PIN through my computer, using the same account as the one that I had on my phone. I have the receipt for it and all. But I cannot shuffle or...
Help me, because I bought premium but it does not work. What should i do?
I tried getting the premium offer for 7€ but when I fill in , correctly , all the blanks a message shows up and says that something is wrong with the card and it might not be at its best..?¿ And then it says that I should try a different payment meth...
Estimados, he verificado un cobro a mi tarjeta de credito de spotify y es una suscribcion que no he realizado. Como puedo saber mas datos de este pago?
I want to cancel my account, but im with itunes and my iphone doesnt have the option: "subscripcion". So, i really dont know how to quit.
I have an Apple Music yearly subscription and I want to switch to Spotify. Is there any way that I could switch over to Spotify using my Apple Music subscription that I payed for?
HelloI have had spotify premium on this iphone 6 since october 2015. I noticed earlier this week when I set it to offline mode, that it immediately said "go online within 13 days", not the maximum of 30 days you should see when you first enter offlin...
So I paid for my Spotify premium on July 2, 2017, and Spotify shows that I still haven't paid for it.
Hi I have had Spotify about one mouth and have tons of songs and playlist on my phone downloaded for offline and I was away and brought my Macbook to play music and my phone was dead the place I was staying at had not wifi after I went on the app it ...
I just paid the premium subscription, but the account is still being free, when I tried to play the music it says that I habe to pay the premium but when I look into my account it says Im premium.what can I do to can use the premium benefits ?
So I put premium on an old Spotify account by accident and so I canceled it immediately to switch it to my regular account will I still be charged $10 for the old account even though I canceled almost immediately?
I am trying to sign up for the student discount for Premium and it keeps telling me my credentials are already linked to another account but I only have one account and I have never used the discount before. What do I do?
I have ordered the 30 day trial and its not letting me use the premium advantages. I have had the receipt message and its still not working. I am logged into spotify with my facebook and it shows my facebook username as the spotify username.
Hola que tal muy buenas noches el motivo de este mensaje es por que inicialmente mi esposa y yo pagamos un paquete familiar pero esta noche checando su cuenta me di cuenta de que ella no esta asociada con mis supscriptores, de ahi viendo su cuenta no...
I got a new debit card and was updating my payment information but everytime I enter my new card and click update I get a message saying 'Oops! Something went wrong, please try again.' Has anyone else had this issue?
I am massively disappointed with the spotify service and I find it absolutely ridiculous that the only way to contact somebody is through tweeter which i do not use. Last month I spoke to somebody named Kevin B using a support chat (which seems unava...
Spotify,I was charged $9.99 for Spotify this month even though I was signed up to get the student discount. I learned that it expires after 12 months so if I sign up again will I be charged the $9.99 and $4.99 in the same day?
Hi! I just changed phones. I just logged into my spotify account on my new phone but it does not have any of my playlists nor does it have my prime family account - i have nothing... how can attach this phone to my existing premium family account? Th...
Hallo i have a premium subscription running that i cant cancel. I cant remember the email = i cant cancel the subscription. I have informations from last payment i was wondering if that in anyhow could help me find my email so i can cancel my subscri...
Amazon Echo does not link to my Spotify Premium account as I am still in the free 30-day trial period. Will the link occur when the paid subscription begins?