Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 173693 Views
- 114 replies
- 12 likes
- 173693 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19322 Views
- 27 replies
- 4 likes
- 19322 Views
- 27 replies
- 4 likes
Free Trial Before Premium
It is said on your ads that I will have my "One Month Free Trial" if I will go on Premium so I decided to pay via Express Mobile banking but I am surprised when I saw my subscription which will end on Nov 4, 2017. I did my payment yesterday Oct. 4 20...
- It is said on your ads that I will have my "One Month Free Trial" if I will go on Premium so I decided to pay via Express Mobile banking but I am surprised when I saw my subscription which will end o...
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
Superuser Contribution Plan familiar
Buenas tardes. En el plan familiar no se puede escuchar independiente en cada uno de los dispositivos ? Cada vez que suena en uno, en el otro me aparece que está sonando y no me deja usar en diferentes dispositivos
- Buenas tardes. En el plan familiar no se puede escuchar independiente en cada uno de los dispositivos ? Cada vez que suena en uno, en el otro me aparece que está sonando y no me deja usar en diferent...
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- Casual Listener
- 228 Views
- 2 replies
- 0 likes
- 228 Views
- 2 replies
- 0 likes
subscription changed from premuim to family plan
I just got an email telling me my subscription was changed to the $14.99 Family Plan and was charged for that price, I did not change my subscription, I have been premuim for the entire year and I have no need for a family plan, how do I go about get...
- I just got an email telling me my subscription was changed to the $14.99 Family Plan and was charged for that price, I did not change my subscription, I have been premuim for the entire year and I ha...
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- 103 Views
- 0 replies
- 0 likes
- 103 Views
- 0 replies
- 0 likes
Superuser Contribution spotify code
Spotify send me a code so i could login in a family premium, but when i put the code to get the premium, says that the code is not available, someone help me!!
- Spotify send me a code so i could login in a family premium, but when i put the code to get the premium, says that the code is not available, someone help me!!
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- Roadie
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Superuser Contribution código postal
Hola, tengo problemas al intertar suscribirme a premium, al teclear mi codigo postal, la pagina me dice que es incorrecto, como puedo suscribirme?
- Hola, tengo problemas al intertar suscribirme a premium, al teclear mi codigo postal, la pagina me dice que es incorrecto, como puedo suscribirme?
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- Roadie
- 2916 Views
- 3 replies
- 0 likes
- 2916 Views
- 3 replies
- 0 likes
Superuser Contribution subscription
ive just started a free 30 day trial, as i have gone onto my spotify today it says welcome to my free 7 day trial? HELP. i signed up to a 30 day free trial
- ive just started a free 30 day trial, as i have gone onto my spotify today it says welcome to my free 7 day trial? HELP. i signed up to a 30 day free trial
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- Roadie
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
wann wird der betrag abgezogen?
hallo,ich würde gerne wissen wollen, wann der betrag von spotify abgezogen wird? am anfang des monats oder am ende?dankeschön
- hallo, ich würde gerne wissen wollen, wann der betrag von spotify abgezogen wird? am anfang des monats oder am ende? dankeschön
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- Spotify Star
- 240 Views
- 1 replies
- 0 likes
- 240 Views
- 1 replies
- 0 likes
Superuser Contribution No puedo volver a formar parte del mismo plan familiar
Hola, Formé parte de un plan familiar pero en cierto momento me pidió verificar mi cuenta, cosa que no pude hacer por lo que perdí la cuenta premium.para volver a formar parte del plan familiar me mandaron una invitación pero ahora no me deja formar ...
- Hola, Formé parte de un plan familiar pero en cierto momento me pidió verificar mi cuenta, cosa que no pude hacer por lo que perdí la cuenta premium. para volver a formar parte del pl...
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- Roadie
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
Superuser Contribution paid for premium but didn't get it
hi, I paid for premium student subscription (01.10.2017), my bank account was charged succesfully but still haven't got premium. i've sent validation photos of my student id.
- hi, I paid for premium student subscription (01.10.2017), my bank account was charged succesfully but still haven't got premium. i've sent validation photos of my student id.
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- Roadie
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Superuser Contribution Remove my debit card
I can't remove my card from my son's account..its not under my email...what can I do?
- I can't remove my card from my son's account..its not under my email...what can I do?
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- Roadie
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Subscription still is free after 2 months payment
I paid for student discount on September but still can't enjoy my student discount and Spotify still received my payment on October and my subscription version still is free. What can I do when spotify only get my money but I can't enjoy the service?...
- I paid for student discount on September but still can't enjoy my student discount and Spotify still received my payment on October and my subscription version still is free. What can I do when spoti...
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- Casual Listener
- 169 Views
- 2 replies
- 0 likes
- 169 Views
- 2 replies
- 0 likes
Next "automatic renew" is within 8 days from the date of subscription instead of 1month
So I renewed my subscription today 10/04/2017. It successfully went through and my account gets the premium status. Then I notice on my "Account overview" that my next renewal is on 10/12/2017 and I'll be charge again according to the message. Should...
- So I renewed my subscription today 10/04/2017. It successfully went through and my account gets the premium status. Then I notice on my "Account overview" that my next renewal is on 10/12/2017 a...
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
Family account from different locations
Hi Community, My family and me are planning to subscribe for a family premium account. Unfortunately, I'm only at the same adress for half a year, the other half year I'm away for university. Is it still possible to have a family subscription? Thanks...
- Hi Community, My family and me are planning to subscribe for a family premium account. Unfortunately, I'm only at the same adress for half a year, the other half year I'm away for university...
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- Not applicable
- 837 Views
- 1 replies
- 0 likes
- 837 Views
- 1 replies
- 0 likes
refund
i was just checking out the student discount plan and i had to put in my credit card, but didnt realize that it only applied to college students. I exited but was still charged $4.99. i need a refund please because im already paying for apple music. ...
- i was just checking out the student discount plan and i had to put in my credit card, but didnt realize that it only applied to college students. I exited but was still charged $4.99. i need a refund...
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Can't subscribe for student discount
So I'm a student at Texas a&m university and I can't seem to use the student discount. I am currently on the 9.99$ premium account.Please help me out with this issue.
- So I'm a student at Texas a&m university and I can't seem to use the student discount. I am currently on the 9.99$ premium account. Please help me out with this issue.
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- Spotify Star
- 456 Views
- 1 replies
- 0 likes
- 456 Views
- 1 replies
- 0 likes
I paid for student plan and spotfy charged twice
can anybody help? ive been trying to get in touch with spotify but i dont find any emails and i need a response or at least a refund of my money
- can anybody help? ive been trying to get in touch with spotify but i dont find any emails and i need a response or at least a refund of my money
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- Roadie
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
switching from premium to premium for family..
so currently have my premium subsription thru my sprint account, and im wanting to upgrade to premium for family. i know i need to cancel thru sprint in order to do this. but will i loose all my music and playlists? if so im not upgrading.
- so currently have my premium subsription thru my sprint account, and im wanting to upgrade to premium for family. i know i need to cancel thru sprint in order to do this. but will i loose all my musi...
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- Not applicable
- 130 Views
- 1 replies
- 0 likes
- 130 Views
- 1 replies
- 0 likes
Spotify premium
I just put my phone number into Spotify so I could have a 30 day trial, but it's saying that I've got to pay every month? Can someone help me please
- I just put my phone number into Spotify so I could have a 30 day trial, but it's saying that I've got to pay every month? Can someone help me please
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- Not applicable
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Unable to subscribe using mobile billing?
I've tried many times to subscribe Spotify Premium by using mobile billing(Celcom Malaysia) but failed, what can I do now?
- I've tried many times to subscribe Spotify Premium by using mobile billing(Celcom Malaysia) but failed, what can I do now?
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- 220 Views
- 0 replies
- 0 likes
- 220 Views
- 0 replies
- 0 likes
Superuser Contribution 6 month premium trial with wireless provider suddenly not working
I have a 6 month premium trial with Fido, I'm currently on the second month of it when it suddenly stopped working. I was recently overseas so I thought maybe that's why it wasn't working but I've been back in canada now for a couple of days and it s...
- I have a 6 month premium trial with Fido, I'm currently on the second month of it when it suddenly stopped working. I was recently overseas so I thought maybe that's why it wasn't working but I've be...
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- Roadie
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes