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Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • 31cbjsu37dejcx2thbty
  • Visitor
  • 183475 Views
  • 116 replies
  • 12 likes
  • 183475 Views
  • 116 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • TiBlack
  • Newbie
  • 20819 Views
  • 28 replies
  • 4 likes
  • 20819 Views
  • 28 replies
  • 4 likes

Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde.

hola, actualice la tarjeta de credito que se habia vencido y ahora no me deja agregar a mi familia, quien me soluciona esto? sino cancelo la suscripcion si no hay nadie a quien hacer el reclamo

  • Casual Listener
  • hola, actualice la tarjeta de credito que se habia vencido y ahora no me deja agregar a mi familia, quien me soluciona esto? sino cancelo la suscripcion si no hay nadie a quien hacer el reclamo
  • user-removed
  • Not applicable
  • 9807 Views
  • 24 replies
  • 3 likes
  • 9807 Views
  • 24 replies
  • 3 likes

I choosed the premium for Students option. Then I had to filled the credit card information and then

I choosed the premium for Students option. Then I had to filled the credit card information and then I had to fill my student information. But, when I entered my college name Spotify site didn’t recognise it and keep saying to enter a valid college n...

  • Newbie
  • I choosed the premium for Students option. Then I had to filled the credit card information and then I had to fill my student information. But, when I entered my college name Spotify site didn’t reco...
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

PREMIUM HESAP ALAMIYORUM

Son birkaç haftadır her denememde aynı sorunu yaşıyorum. 2 farklı kartla premium hesap almayı denedim ancak her seferinde "Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba. Merak etme, senden hiç ücret alınmadı. Tekrar dene veya başka ...

  • Visitor
  • Son birkaç haftadır her denememde aynı sorunu yaşıyorum. 2 farklı kartla premium hesap almayı denedim ancak her seferinde "Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba. Merak etme,...
  • 355 Views
  • 0 replies
  • 2 likes
  • 355 Views
  • 0 replies
  • 2 likes

Change from Spotify Premium Australia to Spotify Premium Student UK

Hi, I'm an Australian who has just started studying in the UK and wanted to change my Aus Spotify Premium Account to a UK Spotify Premium Student account. I went to the page, clicked the link to get Premium, signed up with UniDays, verified that I am...

  • Newbie
  • Hi, I'm an Australian who has just started studying in the UK and wanted to change my Aus Spotify Premium Account to a UK Spotify Premium Student account. I went to the page, clicked the link to get ...
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Cancel

I'm on premium paying 9.99 a month. I want to cancel but when i go into subscriptions it's says I'm on free and there isn't anything to cancel. Yet the month is coming out my PayPal account each month. Please help

  • Newbie
  • I'm on premium paying 9.99 a month. I want to cancel but when i go into subscriptions it's says I'm on free and there isn't anything to cancel. Yet the month is coming out my PayPal account each mont...
  • Maxim
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Problem with updating Family premium

I'm trying to get the Family Premium subscription to work. A family member of mine ordered the Family Premium and tried to send me an invitation which never showed up on my account/email. I already had my own Premium subscription which I think I shou...

  • Newbie
  • I'm trying to get the Family Premium subscription to work. A family member of mine ordered the Family Premium and tried to send me an invitation which never showed up on my account/email. I already h...
  • Plastikk
  • Music Fan
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Unable to cancel premium

Hi , I was on a month long trip away when the date of Spotify Premium Free expired on 24th Sept. However, I was intending to cancel it fully as I do not use it often. Since now the transaction is already made, I have no choice and will continue to co...

  • Newbie
  • Hi ,   I was on a month long trip away when the date of Spotify Premium Free expired on 24th Sept. However, I was intending to cancel it fully as I do not use it often.  Since now the tr...
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Tim young and music

Io ho come abbonamento tim young and music e dal primo di maggio ci offrono 2 giga al mese di Spotify premium e altre piattaforme. Vorrei sapere come si attiva l'account premium con l'abbonamento tim

  • Newbie
  • Io ho come abbonamento tim young and music e dal primo di maggio ci offrono 2 giga al mese di Spotify premium e altre piattaforme. Vorrei sapere come si attiva l'account premium con l'abbonament...
  • xleviz
  • Casual Listener
  • 9342 Views
  • 7 replies
  • 3 likes
  • 9342 Views
  • 7 replies
  • 3 likes

Paying twice after cancelling an account

I made a second account to try and set up premium with uni days but this didn't work for me and so I decided to cancel one account and pay the full price for premium. However I have been charged two sets of 9.99 instead of one even though I cancelled...

  • Newbie
  • I made a second account to try and set up premium with uni days but this didn't work for me and so I decided to cancel one account and pay the full price for premium. However I have been charged two ...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

Charged twice for Student discount and yet dont have it

I subscribed to the student discount and was charged TWICE and still do not have anything. Please help

  • Newbie
  • I subscribed to the student discount and was charged TWICE and still do not have anything. Please help
  • user-removed
  • Not applicable
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

No puedo activar premium con entel

Por favor ayudenme a activar spotify premium con entel, ya que no me reconoce como premium

  • Newbie
  • Por favor ayudenme a activar spotify premium con entel, ya que no me reconoce como premium
  • itu_
  • Community Legend
  • 4649 Views
  • 1 replies
  • 0 likes
  • 4649 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan familiar

Mi padre me ha mandado la invitacion para el plan familiar y ahora no la encuentro! Que puedo hacer?

  • Newbie
  • Mi padre me ha mandado la invitacion para el plan familiar y ahora no la encuentro! Que puedo hacer? 
  • JulianA_Bogota
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ik heb ineens de gratis versie ipv premium.

En ik weet ook hoe het komt, namelijk doordat mijn betaling misgegaan is. Dit was overigens de 28e en ik heb nu zonder verzonden e-mail (ik heb gecheckt) ineens de gratis versie. Nu wil ik wel graag betalen, maar dan wil ik wel weten waar naartoe en ...

  • Newbie
  • En ik weet ook hoe het komt, namelijk doordat mijn betaling misgegaan is. Dit was overigens de 28e en ik heb nu zonder verzonden e-mail (ik heb gecheckt) ineens de gratis versie. Nu wil ik wel graag ...
  • JulianA_Bogota
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution You dont spend my money

I spend 7 tl but my student premium account was not activated ı want my money back . You said we spent your money in 48 hours but you dont.

  • Casual Listener
  • I spend 7 tl but my student premium account was not activated ı want my money back . You said we spent your money in 48 hours but you dont.
  • JulianA_Bogota
  • Roadie
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelled Itunes subscription to subscribe using my local telco provider subscription

Itunes already confirmed that my subscription with them expired and that they are not charging me but in my Subscription details in Spotify - payment is still through Itunes. I want to subscribe through Spotify instead.

  • Newbie
  • Itunes already confirmed that my subscription with them expired and that they are not charging me but in my Subscription details in Spotify - payment is still through Itunes.  I want to subscrib...
  • JulianA_Bogota
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution !!!!HELP!!!!

I bought spotify premium for student. But i accidentally cancelled it. But i bought it again, can u help me because im running low in money. I used my student plan. The 4.99

  • Newbie
  • I bought spotify premium for student. But i accidentally cancelled it. But i bought it again, can u help me because im running low in money. I used my student plan. The 4.99  
  • JulianA_Bogota
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I somehow signed up with 3 different email addresses... and I am getting charged on my credit card for one of them being upgraded to Premium but all three accounts are showing as "Free". Help!

  • Newbie
  • I somehow signed up with 3 different email addresses... and I am getting charged on my credit card for one of them being upgraded to Premium but all three accounts are showing as "Free". Help!
  • JulianA_Bogota
  • Roadie
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suscrípcion

Me cobraron la cuenta premium y no me la dieron, sigo siendo gratis 

  • Newbie
  • Me cobraron la cuenta premium y no me la dieron, sigo siendo gratis 
  • JulianA_Bogota
  • Roadie
  • 156 Views
  • 2 replies
  • 0 likes
  • 156 Views
  • 2 replies
  • 0 likes

Superuser Contribution can't read the pin code on the gift card

can you help me? i cant read the pin code on the gift card. What should i do now ?

  • Newbie
  • can you help me? i cant read the pin code on the gift card. What should i do now ?  
  • JulianA_Bogota
  • Roadie
  • 537 Views
  • 1 replies
  • 0 likes
  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ayuda para cancelar subscripción

No puedo cancelar mi suscripcion y se me sigue cobrando de mi tarjeta y aparte sale que no disfruto ninguna membresia solo spotify free

  • Newbie
  • No puedo cancelar mi suscripcion y se me sigue cobrando de mi tarjeta y aparte sale que no disfruto ninguna membresia solo spotify free
  • JulianA_Bogota
  • Roadie
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
  • 0 likes