Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I use Spotify premium since 3+ years on my account and now it switched to a free membership. Even I have the receipt from the payment done at the 13.04.22
upgraded yesterday.
We each have a premium account (mine has reverted back to free, I think its because I switched bank cards), if we both move to a duo account will all the music and playlists we have come across too?
Hi, so i have a student spotify premium bundle with showtime/hulu, but when I go to activate it says to "start watching"--I don't remember making an account for those and when I try to sign in with the same spotify credentials on hulu it doesn't exis...
I put all my information in the application and it won't accept it. Something to do with my address.
I checked my bank to see money was transferred to Spotify for my premium so I canceled it
Hi, I'm part of a Family premium plan for years now, but, in the last 2 years, many things changed. I want to quit the actual Family premium plan I'm in because the administrator is my ex boyfriend. 2 other members of the Premium family plan come wit...
says something went wrong & to try again, tried multiple times
M robaron mi celular, olvide mi contraseña, ya no pude recuperar mi correo anterior, hise otra cuenta y ahora me cobran en automático las dos cuentas, como dar de baja mi anterior cuenta??
My husband and I have a spotify duo premium account. When I am listening to my spotify playlist (from my account) in my car and he starts listening to a playlist from his spotify account on our Sonos system, it cuts out for one of. It will not let us...
ive not been able to pay for my spotify ive tried everything but it doesnt work
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium I can’t remember my email and password so I can’t find my family plan. Country Device(iPhone 8, Samsung Galaxy 9, Macboo...
I moved to duo at the weekend but have been charged for my premium today. My partner is the lead on the duo, why have i been charged?Thanks
im part of a premium plan. never deal with ads but now i am. please fix.
Today they threw money on my card, and I wanted to withdraw it, but I couldn’t, because it wrote to me in the check that there was no money in the account, I thought it was nonsense, my $ 5 is in place, but then I return home and send me what I * ***...
PlanPremiumCountryMexicoDeviceSamsung Galaxy a32Operating SystemAndroid My Question or IssuePagué el plan individual en prepago para 3 meses, lo pagué en una tienda que queda cerca de mi casa donde normalmente pago el Spotify, esta vez quise pagar el...
Quisiera hacer la cancelación de mi cuenta de Spotify para pedir un reembolso ya que no uso la cuenta
My bank reported an attempted charge to my account for Spotify. I did not approve and now my card has been locked. Not ideal. If this was Spotify attempting, this does not create a good customer experience nor excite me to come back to Spotify as a p...
I used my debit card to pay for premium at checkout. it says, The payment failed.
I've been on our family subscription for years now. Over time I've compiled an extensive list of playlists and liked songs.I'm planning to move and start ny own solo or duo subscription. Will I be able to retain my vast library of playlists and liked...