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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75534 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140483 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81000 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270892 Views
159 replies
13 likes
Do i have to cancel the premium individual first?
Do i have to cancel the premium individual first?
Spotify Star
475 Views
1 replies
0 likes
So I made a premium plan for my ex. I don't have acces to her account and can't cancel the premium from there. She won't change the card from mine to hers, so I'll have to pay. Of course I don't want this, and also I can't block spotify from my curre...
So I made a premium plan for my ex. I don't have acces to her account and can't cancel the premium from there. She won't change the card from mine to hers, so I'll have to pay. Of course I don't want...
Spotify Star
675 Views
1 replies
0 likes
I dont have a premium membership but money has been taken from my bank account without my consent
I dont have a premium membership but money has been taken from my bank account without my consent
Visitor
331 Views
2 replies
0 likes
J'essaye de mettre en place un abonnement premium duo avec ma femme mais l'adresse n'est pas reconnue comme étant la même, alors que c'est bien le cas.
J'essaye de mettre en place un abonnement premium duo avec ma femme mais l'adresse n'est pas reconnue comme étant la même, alors que c'est bien le cas.
Newbie
1691 Views
6 replies
0 likes
PlanPremiumCountrySwedenDeviceiphone 6, browserOperating Systemios10, windows10 My Question or IssueHearing a commercial at the start of the podcast "My dad wrote a **bleep**". When using my swedish mobile the commercial is Swedish. When listening at...
Plan Premium Country Sweden Device iphone 6, browser Operating System ios10, windows10 My Question or Issue Hearing a commercial at the start of the podcast "My dad wrote a **bleep**...
Newbie
1211 Views
2 replies
4 likes
Plan: PremiumCountry: PhilippinesDevice: Phone + LaptopOperating System: Android + Windows My Question or Issue:I subscribed to two months worth of Premium for a single month payment (a promo for first time Premium users) and yet it still says in my ...
Plan: Premium Country: Philippines Device: Phone + Laptop Operating System: Android + Windows My Question or Issue: I subscribed to two months worth of Premium for a ...
Spotify Star
610 Views
1 replies
0 likes
I was charged twice. First one Spotify said I should pay Initial payment and get three months free which I did but it didn't work. So I had to pay on a normal premium package because I was already a premium customer but haven't been on the app for mo...
I was charged twice. First one Spotify said I should pay Initial payment and get three months free which I did but it didn't work. So I had to pay on a normal premium package because I was already a ...
Spotify Star
796 Views
1 replies
0 likes
Trying to load a gift-card onto my accounts and getting this message: You can't apply this Premium code to your account. This is likely because you have an existing Premium subscription that cannot be combined with a Premium code.
Trying to load a gift-card onto my accounts and getting this message: You can't apply this Premium code to your account. This is likely because you have an existing Premium subscription that cannot b...
Moderator
604 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDeviceMacBook Air Early 2015, SafariOperating SystemmacOS 12.7 My Question or IssueSpotify charged me an $0.01 authorization to my card, then gave me an error saying the payment method failed, and then did not give...
Plan Free/Premium Country United States Device MacBook Air Early 2015, Safari Operating System macOS 12.7 My Question or Issue Spotify charged me an $0.01 authorization to my card, t...
Spotify Star
319 Views
1 replies
0 likes
Following an email to reconsider my cancellation , i have and wish to cancel my cancellation. I can access my account but can do nothing with it- just see the dots of doom- for ever and everWindows 10 all up to date.
Following an email to reconsider my cancellation , i have and wish to cancel my cancellation. I can access my account but can do nothing with it- just see the dots of doom- for ever and ever Window...
Spotify Star
689 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung s21FEOperating SystemAndroid 14 My Question or Issue
Plan Free/Premium Country Device Samsung s21FE Operating System Android 14 My Question or Issue
Spotify Star
337 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceGalaxy A53Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I started a premium plan that my wife and I shared. Then I found Duo. Instead of making her the member, I left her with the manag...
Plan Premium Country Australia Device Galaxy A53 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I started a premium plan tha...
Spotify Star
401 Views
1 replies
0 likes
PlanFree/PremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHola buenas, quiero pagar Spotify (La oferta de 3 meses premium) y me salta error al ...
Plan Free/Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hol...
Casual Listener
1063 Views
7 replies
0 likes
PlanFree/PremiumCountryPerúDeviceSamsung A15Operating SystemAndroid My Question or IssueI have a gift on Spotiify about changing my plan for Premium without paying for 3 months and I already buy it but my account is still on a Free plan. Tha bank als...
Plan Free/Premium Country Perú Device Samsung A15 Operating System Android My Question or Issue I have a gift on Spotiify about changing my plan for Premium without paying for 3 mont...
Moderator
942 Views
7 replies
0 likes
Estoy suscrito al plan familiar, me ha llegado este cobró US$ 8.70 y al lado esta el cobro mensual regular.. Plan Premium Country Perú My Question or Issue Que quieren cobrarme... Solicito reembolso
Estoy suscrito al plan familiar, me ha llegado este cobró US$ 8.70 y al lado esta el cobro mensual regular.. Plan Premium Country Perú My Question or Issue Que quieren cobrarme.....
Visitor
16559 Views
11 replies
0 likes
Help. I moved in with friends and it say that i can't become a member of the family now. Can you please remove this restriction?
Help. I moved in with friends and it say that i can't become a member of the family now. Can you please remove this restriction?
Casual Listener
1134 Views
4 replies
0 likes
PlanPremiumCountrynigeria My Question or Issue
Plan Premium Country nigeria My Question or Issue
Spotify Star
389 Views
1 replies
0 likes
não dei certo quero o reembolso
não dei certo quero o reembolso
Spotify Star
520 Views
3 replies
0 likes
Since it's been shown to me every single day on every single social media platform, I signed up for the 3 months free premium. It lasted a week. I've open my Spotify today and I see that I've been put back on the free plan. Valid card, valid email, n...
Since it's been shown to me every single day on every single social media platform, I signed up for the 3 months free premium. It lasted a week. I've open my Spotify today and I see that I've been pu...
Visitor
2570 Views
3 replies
0 likes
PlanMoving from Premium to familyCountryNLDeviceN.A.Operating SystemN.A. My Question or IssueI have my 2 kids with both their personal account. Now I like to have one as well and my wife too. So I want to change to family account.The situation:My kid...
Plan Moving from Premium to family Country NL Device N.A. Operating System N.A. My Question or Issue I have my 2 kids with both their personal account. Now I like to have one...
Spotify Star
424 Views
1 replies
0 likes
