Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 165124 Views
- 110 replies
- 12 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFree Device(iPhone 11 im having trouble redeeming my gift card I put In the code and it also asks or a postal code which I also entered and it still won’t work plz help!!
compre una tarjeta de spotify de regalo, pero al rascar se borraron los digitos del pin
I have a premium account with muliple users. My phone screen broke so had a new phone. When i log into spotify on the new phone it just has me as a free account and all my playlists have gone. I have gone through settings and logged out of all device...
I decided to buy spotify premium only to find out i was logged into the wring account since I didn't see any changes in the app. I logged out but now I bought Premium for a random account? I'm quite scared to think about the fact I might get charged ...
PlanPremiumCountryAustraliaMy Question or IssueWhen I try to purchase premium duo, it says I'm not eligible for a free trial, as my account has already had a free trial. I'm sure that my account hasn't, as I only made it a year ago and have never had...
There is enough money on my card, but I can't change subscription because payment fails
None of the below information is required.However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, I...
Plan Premium DuoCountry New ZealandDevice iPhone 14 Plus 2023Operating System IOS17.4.1 Signed up for Premium Duo and sent invite to my hubby and he signed in as the 2nd user. Now whenever he tries to listen on Spotify, it will kick me off if I'm lis...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Me suscribí al plan premium con mi número de celular, hace 2 meses perdí mi celular y no pude recuperar mi número al adquirir uno nuevo, por ende ya no pude iniciar sesión en Spotify con mi cuenta premium, aún así me siguen descontando en mi tarjeta ...
Tenía suscripción de cuenta duo y perdí la mía que soy titular pero la de mi hijo sigue funcionando y perdí todo mi historial
I am currently in India, but I will be moving to Australia by July. My subscription just got over and I want to renew it. Like Netflix, will I have to buy a different subscription there in Australia or the one that I buy in India now will work as wel...
había quitado la tarjeta de Spotify porque ya no quería pagar más el premium, además cancelé mi suscripción y hoy me fijé y me cobraron igual el plan cuando no quería y cancele todo
me ayudarian!
Olá, fiz um pagamento por pix e apareceu uma mensagem que a transação não tinha concluído e então fiz novamente, e foi conrado 2x. Gostaria do estorno de uma das transações, obrigada!
Vou me mudar para os Estados Unidos se eu assinar o spotify no Brasil após minha mudança irei continuar pagando em reais?
PlanFree/PremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI've been getting Spotify Ads saying I could get 3 months of premium free, if I never had premium before, I don't know if I did or not, how could I check?
Meu Spotify pagou antes que eu cancelase
PlanFree/PremiumCountryMexicoMy Question or IssueYa adquiri plan premium pero en mi cuenta se sigue reflejando el gratis, como puedo refrescar mi cuenta para que ya aparezca el plan que adquiri
Eu assinei não faz um mês e vai me cobrar automaticamente dia 1° de maio, mas apareceu um anúncio, o que não era para aparecer.