Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89276 Views
- 54 replies
- 5 likes
- 89276 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11213 Views
- 24 replies
- 2 likes
- 11213 Views
- 24 replies
- 2 likes
Free Spotify Premium through Vodafone
I get 12 months Spotify Premium through my Vodafone contract. I have cancelled Premium and am on Free, however when I try to activate the offer through Vodafone, Spotify keeps telling it I already have Spotify Premium when I don't. I am not sure what...
- I get 12 months Spotify Premium through my Vodafone contract. I have cancelled Premium and am on Free, however when I try to activate the offer through Vodafone, Spotify keeps telling it I already ha...
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
5 Year Vet
a multi million dollar company like Spotify doesn't have a dedicated phone customer support? smh. You guys barely pay artists..where is the money going? I was charged for premium even after I cancelled my membership. I've called my bank, but now I ca...
- a multi million dollar company like Spotify doesn't have a dedicated phone customer support? smh. You guys barely pay artists..where is the money going? I was charged for premium even after I cancell...
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- Spotify Star
- 138 Views
- 3 replies
- 0 likes
- 138 Views
- 3 replies
- 0 likes
Superuser Contribution Premium Ended Early
I recently entered a gift card for three months of spotify premium. Everything was going great, but today I was notified that my "free trial ended" and my spotify premium is no longer available. I've not even had it a full week. Very disappointing!
- I recently entered a gift card for three months of spotify premium. Everything was going great, but today I was notified that my "free trial ended" and my spotify premium is no longer available. I've...
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- Roadie
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
C'ant change country subscription payment
My daughter got me Spotify for my birthday..she is in London UK..I am in Canada..she has made payments on her credit card for the year..now want to change payment to me here..She tried to do in London and I have tried here in Canada..we both get the ...
- My daughter got me Spotify for my birthday..she is in London UK..I am in Canada..she has made payments on her credit card for the year..now want to change payment to me here..She tried to do in...
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- 81 Views
- 0 replies
- 0 likes
- 81 Views
- 0 replies
- 0 likes
Superuser Contribution Premium
So Facebook canceled my account and I can't have access to it. But I need to cancel Spotify premium from that account, but I can't without logging in it first. Is there any other thing that I can do?
- So Facebook canceled my account and I can't have access to it. But I need to cancel Spotify premium from that account, but I can't without logging in it first. Is there any other thing that I can do?...
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- Not applicable
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Superuser Contribution New phone, lost all music and free Premium Trial causing problems
I changed phones recently (iPhone to iPhone) but when I logged back into my Spotify account it asked if I wanted to trial Premium for free, I said yes but then all my previously saved music and playlists were gone. I came to terms with that but now t...
- I changed phones recently (iPhone to iPhone) but when I logged back into my Spotify account it asked if I wanted to trial Premium for free, I said yes but then all my previously saved music and playl...
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- Not applicable
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Family not working - HELP
Hello,I'm part of a Premium Family account my husband set up for me and my children several months ago. It's always worked fine, but the other day I opened the Spotify app and my account was suddenly back to Free! I don't know what to do as I've alre...
- Hello, I'm part of a Premium Family account my husband set up for me and my children several months ago. It's always worked fine, but the other day I opened the Spotify app and my account was sudden...
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- Not applicable
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Premium payment delay
Hi! Spotify wanted to charge my monthly payment today but i will not be able to have enough funds on my debit card until the 14th of Sept. Will I lose my Premium until that or they can wait for this long time before terminating my Premium access?
- Hi! Spotify wanted to charge my monthly payment today but i will not be able to have enough funds on my debit card until the 14th of Sept. Will I lose my Premium until that or they can wait for this ...
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- Not applicable
- 279 Views
- 1 replies
- 1 likes
- 279 Views
- 1 replies
- 1 likes
Cancel Charge
Hi,My wife was using a premium account discount and it finished today. I just put her in my family plan, but she received an email about the charge of the single premium account today. Can you cancel this charge?
- Hi, My wife was using a premium account discount and it finished today. I just put her in my family plan, but she received an email about the charge of the single premium account today. Can you...
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- Not applicable
- 158 Views
- 1 replies
- 1 likes
- 158 Views
- 1 replies
- 1 likes
Premium subscription not recognised by Alexa
I have a premium subscription on my phone but when I pair it to Alexa, it doesnt seem to work. When logging into my account online, it says I have a free membership. Thats not right but I can't see how to correct it. Any ideas? Can't believe there is...
- I have a premium subscription on my phone but when I pair it to Alexa, it doesnt seem to work. When logging into my account online, it says I have a free membership. Thats not right but I...
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- Regular
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
soy premium pero no tengo los beneficios
hola me suscribi a una cuenta premium el 30 de agosto y no he tenido los beneficios de este, no tengo ilimitados los cambios de canción, no lo puedo usar aleatorio y tampoco me deja adelantar ni atrasar la canción, espero una rapida respuesta y soluc...
- hola me suscribi a una cuenta premium el 30 de agosto y no he tenido los beneficios de este, no tengo ilimitados los cambios de canción, no lo puedo usar aleatorio y tampoco me deja adelantar ni atra...
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- Newbie
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
I have Premium, but it's telling me I don't have premium?
I have a Spotify Family Plan, but it's still not letting me do some premium actions. Can someone please help? Thanks!
- I have a Spotify Family Plan, but it's still not letting me do some premium actions. Can someone please help? Thanks!
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
trouble with Starbucks premium
Hey so my phone with my account finally kicked the bucket (it fell into a toilet ugh). When I got a new phone and downloaded spotify, I enter my account info(my only account btw) and saw my premium stuff as well as my library and the like was not the...
- Hey so my phone with my account finally kicked the bucket (it fell into a toilet ugh). When I got a new phone and downloaded spotify, I enter my account info(my only account btw) and saw my premium s...
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- Spotify Star
- 118 Views
- 1 replies
- 0 likes
- 118 Views
- 1 replies
- 0 likes
Dolandırıcılar
Ayın 2 sinde 7 tl çektiniz hesabımdan öğrenci olduğum doğrulanamadı paramı geri istiyorum apple musice geçicem. 50 tane talep formu doldurdum şerefsizler verdiğiniz hizmet gibi bu sistemi inceleyenlerde 5 para etmez. Allah belanızı versin
- Ayın 2 sinde 7 tl çektiniz hesabımdan öğrenci olduğum doğrulanamadı paramı geri istiyorum apple musice geçicem. 50 tane talep formu doldurdum şerefsizler verdiğiniz hizmet gibi bu sistemi inceleyenle...
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- 135 Views
- 0 replies
- 1 likes
- 135 Views
- 0 replies
- 1 likes
Spotify family shuffleplay
We had a premium membership and upgraded to Premium family. My son made playlists, but after logging off his playlists are gone. Before logging off he was also unable to choose songs from his playlists. When clicking on the "shuffleplay arrows" a scr...
- We had a premium membership and upgraded to Premium family. My son made playlists, but after logging off his playlists are gone. Before logging off he was also unable to choose songs from his playlis...
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- 79 Views
- 0 replies
- 0 likes
- 79 Views
- 0 replies
- 0 likes
billed twice
I got billd 3 times with the student discount and one time with a 9.99 normal premium price, what can i do?
- I got billd 3 times with the student discount and one time with a 9.99 normal premium price, what can i do?
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- Community Legend
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Student premium
I tried to sign up for the student discount premium but I'm still on free and my card has been charged twice. I now have no money in my account and I can't get it back because it's pending.
- I tried to sign up for the student discount premium but I'm still on free and my card has been charged twice. I now have no money in my account and I can't get it back because it's pending.
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- Casual Listener
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Premium Discount with Quicksilver card
I saw that Capital One is offering a 50% statement credit when you use your Quicksilver card for your subscription. I was able to add my card but then I had an issue with my Capital One app when it wanted me verify my card with Spotify. So I tried ad...
- I saw that Capital One is offering a 50% statement credit when you use your Quicksilver card for your subscription. I was able to add my card but then I had an issue with my Capital One app when it w...
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- 495 Views
- 0 replies
- 0 likes
- 495 Views
- 0 replies
- 0 likes
I have Spotify Premium through my phone carrier and I just bought an Echo Dot, but...
I've had a Spotify Premium account for years, through Sprint. I bought an Echo Dot and when I try to connect to Spotify through the Alexa app, it continues to say that I need to upgrade to Premium to use it. I'm perplexed. I've verified my account is...
- I've had a Spotify Premium account for years, through Sprint. I bought an Echo Dot and when I try to connect to Spotify through the Alexa app, it continues to say that I need to upgrade to Prem...
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
Why am I getting charged when I don't have premium
I tried to get premium with the student discount because I am a student who goes to High School. Then when I saw that it doesn't accept High Schools I gave up. But 5 mins later I got billed $4.99 and I don't see any premium on my account. Is this a b...
- I tried to get premium with the student discount because I am a student who goes to High School. Then when I saw that it doesn't accept High Schools I gave up. But 5 mins later I got billed $4.99 and...
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- Newbie
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes