Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
i upgraded my spotify to premium using the 5 euro student discount. Later i went abroad for a concert and during that event i had to unistall spotify due to storage. When i re installed it again my premium feautures wont work and it keeps telling me ...
Newbie
i upgraded my spotify to premium using the 5 euro student discount. Later i went abroad for a concert and during that event i had to unistall spotify due to storage. When i re installed it agai...
JulianA_Bogota
Roadie
272 Views
1 replies
0 likes
Why do I keep getting logged out of my device when I have a premium family account?
Newbie
Why do I keep getting logged out of my device when I have a premium family account?
JulianA_Bogota
Roadie
218 Views
1 replies
0 likes
Actualice mi cuenta de Spotify familiar y ahora hizo cambio a spotify free, borrandome todo mi contenido
Newbie
Actualice mi cuenta de Spotify familiar y ahora hizo cambio a spotify free, borrandome todo mi contenido
JulianA_Bogota
Roadie
189 Views
1 replies
0 likes
No soy cliente de Spotify Premium desde hace mucho tiempo y dias atras me realizaron un cobro de un mes, ya han pasado mas de tres dias y siguen sin rembolsarme.Necesito saber a donde contactarme para solucionar este problema, por favor!
Newbie
No soy cliente de Spotify Premium desde hace mucho tiempo y dias atras me realizaron un cobro de un mes, ya han pasado mas de tres dias y siguen sin rembolsarme. Necesito saber a donde contactarme p...
JulianA_Bogota
Roadie
190 Views
1 replies
0 likes
I just signed up for family and paid for it but it still shows premium trial??
Newbie
I just signed up for family and paid for it but it still shows premium trial??
JulianA_Bogota
Roadie
174 Views
1 replies
0 likes
Mudei minha conta para Premium Universitário e veio uma cobrança de R$10,00 e já se passaram 3 dias uteis e não foi estornado o valor ainda. Como devo proceder ?
Newbie
Mudei minha conta para Premium Universitário e veio uma cobrança de R$10,00 e já se passaram 3 dias uteis e não foi estornado o valor ainda. Como devo proceder ?
JulianA_Bogota
Roadie
149 Views
1 replies
0 likes
How do I change my account holder
Please advise how I can upgrade from Premium to Premium for Family. Can I get credit for this month's payment for Premium and do I still get my Capital One monthly credit?
Newbie
Please advise how I can upgrade from Premium to Premium for Family. Can I get credit for this month's payment for Premium and do I still get my Capital One monthly credit?
JulianA_Bogota
Roadie
246 Views
1 replies
0 likes
Hola me enviaron invitación de plan familiar meto los datos dirección correcta y todo y me dice que existe un error 3, llevo 2 días intentando y nada que hago?
Newbie
Hola me enviaron invitación de plan familiar meto los datos dirección correcta y todo y me dice que existe un error 3, llevo 2 días intentando y nada que hago?
Erika
Roadie
167 Views
1 replies
0 likes
Hi!I tried to get the premium discount for student but my college isn’t showing so I can’t complete my subscription.The problem here is that I’ve been charged for $4.99 and I can’t use the premium account.How can I solve this issue?If I can’t use the...
Newbie
Hi! I tried to get the premium discount for student but my college isn’t showing so I can’t complete my subscription. The problem here is that I’ve been charged for $4.99 and I can’t use the p...
imattolo
Community Legend
231 Views
1 replies
0 likes
why i cant find globe as my payment method in the philippines ??? i tried to search alot of times but still cant find any.
Newbie
why i cant find globe as my payment method in the philippines ??? i tried to search alot of times but still cant find any.
purplegal
Newbie
415 Views
1 replies
0 likes
I have spotify premium and upgraded to the family plan and added my wife, and she is not getting the premium features
Casual Listener
I have spotify premium and upgraded to the family plan and added my wife, and she is not getting the premium features
Melody
Spotify
433 Views
3 replies
0 likes
Hi, I am trying to cancel my subscription and I have tried to do it in Spotify and it won't let me it's grayed out, so I went to my subscriptions under my iCloud account and it doesn't even have Spotify listed there. I still get charged monthly.
Newbie
Hi, I am trying to cancel my subscription and I have tried to do it in Spotify and it won't let me it's grayed out, so I went to my subscriptions under my iCloud account and it doesn't even have Spot...
Melody
Spotify
436 Views
3 replies
0 likes
I was paying for a premium account, then decided to upgrade to a family plan. I am currently being charged twice every month: once for $9.99, then again for $14.99. What gives? A company this established should not have these issues, especially with ...
Casual Listener
I was paying for a premium account, then decided to upgrade to a family plan. I am currently being charged twice every month: once for $9.99, then again for $14.99. What gives? A company this establi...
Melody
Spotify
434 Views
6 replies
0 likes
Hi guys, I entered the free premium trial version for 30 days about 14 days ago, but I can not use it so I would like to end the trial, but when I log in using browser, the page where I read that this option should be (subscription), it is not there....
Newbie
Hi guys, I entered the free premium trial version for 30 days about 14 days ago, but I can not use it so I would like to end the trial, but when I log in using browser, the page where I read that thi...
Maxim
Spotify Star
187 Views
1 replies
0 likes
I have had premium for a long time but it has stopped working on my phone. It works on my computer. I have logged out and in a few times but it does not help.
Casual Listener
I have had premium for a long time but it has stopped working on my phone. It works on my computer. I have logged out and in a few times but it does not help.
Melody
Spotify
349 Views
3 replies
0 likes
Hello i have little problem how long i must wait for confirm student discount because spotify take money form my account and do nothing. Im form Poland and my school is at list so i should have it.
Casual Listener
Hello i have little problem how long i must wait for confirm student discount because spotify take money form my account and do nothing. Im form Poland and my school is at list so i should have it.
Melody
Spotify
330 Views
3 replies
0 likes
I cancelled my subscription while it is still a pending transaction Would they charge me even though I cancelled it? Or can I ask for my money back?
Newbie
I cancelled my subscription while it is still a pending transaction Would they charge me even though I cancelled it? Or can I ask for my money back?
Melody
Spotify
401 Views
3 replies
0 likes
I have joined to a family premium yesterday and i use all premium features as usual. today i can't get a unlimited skip the songs. The app only shows "get unlimited skip with premium " sign so i look at my account profile and it's already premium acc...
Casual Listener
I have joined to a family premium yesterday and i use all premium features as usual. today i can't get a unlimited skip the songs. The app only shows "get unlimited skip with premium " sign so ...
Patsam-1
Casual Listener
261 Views
2 replies
0 likes
Hey, So I recently could not pay the 9.99€ subscription fee for my premium account, which is why it was transferred back to my account after it was withdrawn automatically. After I got the sufficient funds on my bank account I manually repaid the 9.9...
Newbie
Hey, So I recently could not pay the 9.99€ subscription fee for my premium account, which is why it was transferred back to my account after it was withdrawn automatically. After I got the s...
207 Views
0 replies
0 likes