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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130708 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62498 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
241832 Views
149 replies
13 likes
I was part of a familiy plan and suddenly it required all of the members to confirm the account, but since my spotify account is linked to my facebook, I cannot make the confirmation because I cant access the email I have on facebook. Any other ways ...
I was part of a familiy plan and suddenly it required all of the members to confirm the account, but since my spotify account is linked to my facebook, I cannot make the confirmation because I cant a...
Roadie
244 Views
1 replies
0 likes
I was going to subscribe to the student discount, but I didn't upload the documents they ask. Even so, there's a payment made twice for that service and I don't even have it. What can I do?
I was going to subscribe to the student discount, but I didn't upload the documents they ask. Even so, there's a payment made twice for that service and I don't even have it. What can I do?
Roadie
226 Views
1 replies
0 likes
PLEASE HELP!!!!!!! I NEED A REFUND ASAP MY MOM OS PISSED AT ME BC SPOTIFY STILL CHARGED MY ACC AFTER I CANCELLED PREMIUM AND THEN TRIED TO RENEW IT BUT THE CARD DIDNT WORK AND IT SAID NOTHING HAD BEEN CHARGED BUT THERES A CHARGE HELP ME PLEASE
PLEASE HELP!!!!!!! I NEED A REFUND ASAP MY MOM OS PISSED AT ME BC SPOTIFY STILL CHARGED MY ACC AFTER I CANCELLED PREMIUM AND THEN TRIED TO RENEW IT BUT THE CARD DIDNT WORK AND IT SAID NOTHING HAD BEE...
Roadie
242 Views
1 replies
0 likes
Ok so i got spotify family a month ago, i invite some familiars and its was all good, but 2-3 days ago they all went back to free accounts. Today we realize that they received an email asking to confirm information about the adress with a deadline of...
Ok so i got spotify family a month ago, i invite some familiars and its was all good, but 2-3 days ago they all went back to free accounts. Today we realize that they received an email asking to conf...
Newbie
445 Views
5 replies
0 likes
Tengo Spotify premium, me deja descargar canciones, escuchalas offline pero no me permite cambiar Las canciones. Que puede ser?
Tengo Spotify premium, me deja descargar canciones, escuchalas offline pero no me permite cambiar Las canciones. Que puede ser?
152 Views
0 replies
0 likes
I've had free Spotify for several months and listened almost exclusively to Steven Wilson. I signed up for Premium today hoping to get a presale code by tomorrow for NYC shows.Does the "preference" model that determines the presale code eligibility o...
I've had free Spotify for several months and listened almost exclusively to Steven Wilson. I signed up for Premium today hoping to get a presale code by tomorrow for NYC shows. Does the "prefe...
Casual Listener
820 Views
3 replies
2 likes
I've had a premium account for awhile at the $13 price, and my payment didn't go through last month so my premium got cancelled. I ended up making a new account with the student pricing. I just received an email telling me I got charged $13 for my fi...
I've had a premium account for awhile at the $13 price, and my payment didn't go through last month so my premium got cancelled. I ended up making a new account with the student pricing. I just recei...
Roadie
258 Views
1 replies
0 likes
Hi I'm wondering how do I cancel my subscription to premium because It getting to expensive for me?
Hi I'm wondering how do I cancel my subscription to premium because It getting to expensive for me?
Casual Listener
385 Views
1 replies
0 likes
So I tried the student premium, and I got charge twice and I can't even start my 30 day free trial because it said that it didn't recognize my zip code. But how come I got charged twice? So if I cancel my order will I get my money back?
So I tried the student premium, and I got charge twice and I can't even start my 30 day free trial because it said that it didn't recognize my zip code. But how come I got charged twice? So if I canc...
Roadie
214 Views
1 replies
0 likes
Acabo de comprar una tarjeta de Spotify Prepapago de 1 Mes / 100 pesos hice el pago y me hicieron el cobro, pero al tratar de introducir el codigo me arroja el siguiente mensaje: Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde. Que pue...
Acabo de comprar una tarjeta de Spotify Prepapago de 1 Mes / 100 pesos hice el pago y me hicieron el cobro, pero al tratar de introducir el codigo me arroja el siguiente mensaje: Ups, algo h...
Community Legend
377 Views
1 replies
0 likes
yo borre todo igual no me devolvieron... pague anual nomas
yo borre todo igual no me devolvieron... pague anual nomas 😕
Newbie
295 Views
1 replies
0 likes
compre una tarjeta de regalo, pero cuando ingreso el código me dice que no es válido, y no se a qué se deba ya que fui a la tienda donde la compre y me dijeron que ya estaba activado, espero que me puedan ayudar, gracias
compre una tarjeta de regalo, pero cuando ingreso el código me dice que no es válido, y no se a qué se deba ya que fui a la tienda donde la compre y me dijeron que ya estaba activado, espero que me p...
152 Views
0 replies
0 likes
Pague por un plan familiar, todos los miembros que he puesto pueden utilizar correctamente la sesión pero yo aparezco como spotfyfree. Envio una invitación a mi correo para poder iniciar sesión pero me envia a una oahuna de pagos.
Pague por un plan familiar, todos los miembros que he puesto pueden utilizar correctamente la sesión pero yo aparezco &n...
Roadie
292 Views
1 replies
0 likes
I have had premium for a long time but it has stopped working on my phone. It works on my computer. I have logged out and in a few times but it does not help.
I have had premium for a long time but it has stopped working on my phone. It works on my computer. I have logged out and in a few times but it does not help.
Spotify
381 Views
3 replies
0 likes
I got charged $4.99 and in my spotify account it says subscription: free.
I got charged $4.99 and in my spotify account it says subscription: free.
Spotify
275 Views
3 replies
0 likes
No momento que estou pagando seja com cartão ou pra tirar o boleto aparece a seguinte mensagem " Opa algo deu errado, tente novamente mais tarde ". Estou tentando pagar há 15 dias e não consigo
No momento que estou pagando seja com cartão ou pra tirar o boleto aparece a seguinte mensagem " Opa algo deu errado, tente novamente mais tarde ". Estou tentando pagar há 15 dias e não consigo
Roadie
267 Views
1 replies
0 likes
BUENAS TAARDES ME LLEGO UN CORREO PARA CONFIRMAR MI CUENTA, PERO NO ME DI CUENTA DE QUE HABIA LLEGADO, HASTA AHORA QUE ME DICE QUE MI SUSCRIPCION ES GRATIS TENEMOS CUENTA PREMIUM PERO YA NO ME DEJA ACCEDER, COMO LE PUEDO HACER??YA ME ENVIARON NUEVAME...
BUENAS TAARDES ME LLEGO UN CORREO PARA CONFIRMAR MI CUENTA, PERO NO ME DI CUENTA DE QUE HABIA LLEGADO, HASTA AHORA QUE ME DICE QUE MI SUSCRIPCION ES GRATIS TENEMOS CUENTA PREMIUM PERO ...
Roadie
250 Views
1 replies
0 likes
Hello all;I have been trying to pay for my premium but since two weeks I can not get my credit cards to work. I tried waiting also. Have been trying all the time but still no success in payment. I am a musician and Spotify is so important for me; now...
Hello all; I have been trying to pay for my premium but since two weeks I can not get my credit cards to work. I tried waiting also. Have been trying all the time but still no success in payment. ...
Casual Listener
266 Views
2 replies
0 likes
Recebi a compra pelo meu cartão de crédito de $16,90 mas não tenho liberado Premiumz. Como faço pra descobrir se é referente minha conta ou outra!?
Recebi a compra pelo meu cartão de crédito de $16,90 mas não tenho liberado Premiumz. Como faço pra descobrir se é referente minha conta ou outra!?
Roadie
174 Views
1 replies
0 likes
"Hello, I recently tried to upgrade my account from free, to Student Premium for 3,49. I am currently studying in Greece at Deree College, but once I entered all of the billing information and i reached the "Select your university" step, mine wasn't ...
"Hello, I recently tried to upgrade my account from free, to Student Premium for 3,49. I am currently studying in Greece at Deree College, but once I entered all of the billing information and i reac...
Community Legend
476 Views
1 replies
0 likes
