Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
i tried using the student thing for 5 euro or whatever it costs and i thought that i counted as a student and then when i came to what school i go in i realeased it said university and im only 15 and spotify still took 5 euro from my card and i didnt...
Newbie
i tried using the student thing for 5 euro or whatever it costs and i thought that i counted as a student and then when i came to what school i go in i realeased it said university and im only 15 and...
Alfredo
Roadie
149 Views
1 replies
0 likes
i want to switch my card and payment details for spotify but everytime i enter my new card information under change payment it says something went wrong and will not accept the payment. My card is a brand new card and yes it has been activated and us...
Newbie
i want to switch my card and payment details for spotify but everytime i enter my new card information under change payment it says something went wrong and will not accept the payment. My card is a ...
Alfredo
Roadie
179 Views
1 replies
0 likes
HiHad given myself a 6 month gift card that ends on Oct 1. I just did it again as I have a great group of playlists built. I was wondering since I end on the same day my new one starts will I lose what I already built?
Newbie
Hi Had given myself a 6 month gift card that ends on Oct 1. I just did it again as I have a great group of playlists built. I was wondering since I end on the same day my new one starts will I lose ...
Alfredo
Roadie
146 Views
1 replies
0 likes
I got charged (*which overdrew my account*) I've looked up the account and it stated I'm in the free group. What the heck can I do???
Newbie
I got charged (*which overdrew my account*) I've looked up the account and it stated I'm in the free group. What the heck can I do???
Alfredo
Roadie
148 Views
1 replies
0 likes
Yesterday I was supposed to get an invitation by Riccardo for spotify family. The email never arrived and Riccardo tries twice to send it, no results. How do I get my premium account?
Newbie
Yesterday I was supposed to get an invitation by Riccardo for spotify family. The email never arrived and Riccardo tries twice to send it, no results. How do I get my premium account?
Alfredo
Roadie
183 Views
1 replies
0 likes
Paid for student premium. The cost which was $5 went through cause I checked my online bank but when I went on the app it says I don't have premium. Yes I logged out and logged back in
Newbie
Paid for student premium. The cost which was $5 went through cause I checked my online bank but when I went on the app it says I don't have premium. Yes I logged out and logged back in
Alfredo
Roadie
287 Views
1 replies
1 likes
Hola, estoy pagando spotify a través de paypal pero este mes no pude pagarlo. Una amiga me dio una tarjeta de regalo de $100 pesos y la active pero ahora me aparece que mi premium se termina en 5 días. ¿Qué puedo hacer?
Newbie
Hola, estoy pagando spotify a través de paypal pero este mes no pude pagarlo. Una amiga me dio una tarjeta de regalo de $100 pesos y la active pero ahora me aparece que mi premium se termina en 5 día...
172 Views
0 replies
0 likes
I logged into my.spotify and it says I have a free account but i was charged this morning please fix it
Newbie
I logged into my.spotify and it says I have a free account but i was charged this morning please fix it
Alfredo
Roadie
175 Views
1 replies
0 likes
I know that the bank might've made a mistake, but last month they charged me twice too. In my Spotify payment summary it says they only charged me one month but in my bank account it shows 2 payments. Help.
Newbie
I know that the bank might've made a mistake, but last month they charged me twice too. In my Spotify payment summary it says they only charged me one month but in my bank account it shows 2 payments...
Juanita3
Newbie
226 Views
2 replies
0 likes
I cancelled my premium subscription because I didn't want to pay after the 3 $.99 months. My account is still saying I have premium until 10/22/17, but it should be cancelled.
Newbie
I cancelled my premium subscription because I didn't want to pay after the 3 $.99 months. My account is still saying I have premium until 10/22/17, but it should be cancelled.
Alfredo
Roadie
206 Views
1 replies
0 likes
I am a university student, and after a year of subscription, Spotify charged me the regular rate without any notification, 2 questions:1- If I redo the process of verfiying my UNIDAY, do I pay again for premium?2- If no, will I be refunded the diffre...
Newbie
I am a university student, and after a year of subscription, Spotify charged me the regular rate without any notification, 2 questions: 1- If I redo the process of verfiying my UNIDAY, do I pay agai...
Alfredo
Roadie
250 Views
1 replies
0 likes
previously I had a premium subscription in Holland, but now I'm on an internship in Costa Rica for 6 months. My premium got cancelled since the service was included with a telecom package and I cancelled that when I left Holland. There are many confu...
Newbie
previously I had a premium subscription in Holland, but now I'm on an internship in Costa Rica for 6 months. My premium got cancelled since the service was included with a telecom package and I cance...
Alfredo
Roadie
225 Views
1 replies
0 likes
My daughter is trying to add me to the family account through an invite via email, but I don't receive the mail (it is not in spam). I had a premium account for years payed by my mobile phone provider but this stopped about a month ago. Maybe there i...
Newbie
My daughter is trying to add me to the family account through an invite via email, but I don't receive the mail (it is not in spam). I had a premium account for years payed by my mobile phone ...
Alfredo
Roadie
155 Views
1 replies
0 likes
I recently subscribed to the promo offer of Spotify Premium plus Hulu for students for 4.99/month. I was unable to get logged into my Hulu with that promo. They were still trying to charge me 7.99 for Hulu. How do I get my Hulu subscription activated...
Newbie
I recently subscribed to the promo offer of Spotify Premium plus Hulu for students for 4.99/month. I was unable to get logged into my Hulu with that promo. They were still trying to charge me 7.99 fo...
Alfredo
Roadie
1200 Views
1 replies
0 likes
I only signed up for the 3 month 99 cent summer deal and then continued to be charge afterwards and thats not what i wanted at all.
Newbie
I only signed up for the 3 month 99 cent summer deal and then continued to be charge afterwards and thats not what i wanted at all.
Alfredo
Roadie
204 Views
1 replies
0 likes
yo borre todo igual no me devolvieron... pague anual nomas
Newbie
yo borre todo igual no me devolvieron... pague anual nomas 😕
AranzaC26
Newbie
271 Views
1 replies
0 likes
Hello! Im having trouble accessing my account with the family premium. The info of my adress is the same as the member thay pays for it. We live in the same house but I dont know whats going on...
Newbie
Hello! Im having trouble accessing my account with the family premium. The info of my adress is the same as the member thay pays for it. We live in the same house but I dont know whats going on...&nb...
131 Views
0 replies
0 likes
Hi - My payment methods failed because I got a new card. When I try to enter my new card information, it then wants me to verify I'm a student (I'm not, I graduated, I've been paying the full 9.99 for months and I'd like to continue doing so). How do...
Newbie
Hi - My payment methods failed because I got a new card. When I try to enter my new card information, it then wants me to verify I'm a student (I'm not, I graduated, I've been paying the full ...
jsannn
Community Legend
253 Views
1 replies
0 likes
Hola Mi problema es que me he suscrito a premium gratis de un mes pero no se activa. No puedo poner la cancion que quiera y tampoco descargarlas. He puesto mi tarjeta y me ha llegado un correo confirmandome que estoy suscrito a premium durante un mes...
Newbie
Hola Mi problema es que me he suscrito a premium gratis de un mes pero no se activa. No puedo poner la cancion que quiera y tampoco descargarlas. He puesto mi tarjeta y me ha llegado un correo...
201 Views
0 replies
0 likes
I'm trying to udpate my payment information to a new credit card. Every time I do so, it is taking me to student verification. I am not a student anymore, so it wont let me finish the process. How do I update my payment information without going thro...
Visitor
I'm trying to udpate my payment information to a new credit card. Every time I do so, it is taking me to student verification. I am not a student anymore, so it wont let me finish the process. How do...
Kbrit0
Newbie
200 Views
2 replies
0 likes