Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Hello,I got an email saying that my payment (Premium) failed. I tried to update my credit card information and I received an error saying, "Oops! Something went wrong, please try again." I tried several other cards only to have the same result. Can I...
I was told once my student discount expired, I would receive an email to inform me to renew. Well, I never received an email, and I have been charged the regular premium price. How do I go about renewing this, and being reimbursed for the $9.99/Mo. p...
I just upgraded to premium & now I can't play any music, not even my playlists from free subscription
I can play music offline, go offline, pick any track I want, and it says I have premium. I have limited skips and can't go back a song at all. Not sure what is happening. Have access to everything on the computer but not on my phone.
I got a message for my Philips fidelio system that the spotify service on it will be discontinued . It is the only reason I bought the speaker to begin with It does make other streaming music providers more attractive for me so I will rethink continu...
I have Premium Family - three Accounts are working properly, but one account is only working as Free account. I sent an invitation by mail, logged in with this invitation but Account is only free.What can I do? Thx for helping
1 of the 4 family invites I send is not actually being sent. All 4 have gmail but this mail address is not receiving the invite. Tried resending, deleting, re-creating etc. HOW can I fix this?
I got charged for the premium payment and he student discount when i don't have the student discount how do i get my money back?
I had premium then upgraded to family. Was charged the family fee and have now just been charged the premium fee again?
Paid for premium every month and now i can't get to my music and mail from spotify said i didn't pay. The bank confirmed that payment has been done. What do i have to do please? Need my music
I recently got a new debit card, and tried to change my card info on spotify but it doesn't seem to be working. My card is activated and I can make payments. I tried switching my wi fi connection, and using a different browser. I even tried using the...
I keep paying for premium $14 .99 $9.99 a lot of times no connection what's the problem I need help please
Hi, Spotify just notified me that they were unable to collect the money from my account, I have checked my bank account and all seems fine and my card details are correct but it still doesnt work. What should I do?Thanks!Sofia
Spotify charges my credit on the 21st of month and I auto pat them again on my Paypal bank account. How can I stop them double billing me?
Just signed up to Spotify premium yet my Alexa keeps saying your Spotify account isn't premium, please upgrade. About to crack up. Any help much appreciated!!
Maybe it's just a coincidence but after my monthly payment was taken out via paypal today all the songs I saved in my library are gone. So are my playlists. Playlists can be restored but my 100+ songlibrary is gone.Anything I can do to get it back?An...
I just started using premium last month with a student account. This month I haven't been charged and premium is failing to work. Somebody help me please. I NEED my music.
I'm still paying, as I just got the PayPal invoice. But it doesn't work on my device, I haven't used it on other devices so unless I've been hacked it's not likely. Help! (please)
I Just got charged 10 times for premium?!
I get Spotify premium with my Vodafone. My account is linked and says I have Spotify premium. I am able to download playlists etc as normal. But when I try to skip more than say 10 songs it tells me "you have found a premium feature please upgrade". ...