Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 15689 Views
- 8 replies
- 0 likes
- 15689 Views
- 8 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1490 Views
- 19 replies
- 1 likes
- 1490 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47418 Views
- 20 replies
- 3 likes
- 47418 Views
- 20 replies
- 3 likes
Have I paid or haven't I?
I got an email to say that my credit card had not processed and that I was behind with my subscription...I log in but my account looks like it's up to date and a message says the next payment goes out on a certain date. There is no 'pay now' or optio...
- I got an email to say that my credit card had not processed and that I was behind with my subscription...I log in but my account looks like it's up to date and a message says the next payment goes ou...
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- 67 Views
- 0 replies
- 0 likes
- 67 Views
- 0 replies
- 0 likes
Ugh
I signed up for spotify with no ads unlimited skips etc... I'm supposed to receive a free 30 day trial and I'm not receiving it. Pretty ticked to say the least
- I signed up for spotify with no ads unlimited skips etc... I'm supposed to receive a free 30 day trial and I'm not receiving it. Pretty ticked to say the least
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- 64 Views
- 0 replies
- 0 likes
- 64 Views
- 0 replies
- 0 likes
Credit card problem
I am a student and I have tried to get the discount for the student subscription. The problem is that my credit card has not been accepted by Spotify. I have tried this with several cards, but it won't work.How can I solve this problem so I can buy t...
- I am a student and I have tried to get the discount for the student subscription. The problem is that my credit card has not been accepted by Spotify. I have tried this with several cards, but it won...
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- 77 Views
- 0 replies
- 0 likes
- 77 Views
- 0 replies
- 0 likes
Card Update
I recently got a new credit card. I hadn't updated the card on spotify for my subscription until today when I was prompted to due to a billing error. My subscription is still listed as "Student", though I've been out of school and paying full premium...
- I recently got a new credit card. I hadn't updated the card on spotify for my subscription until today when I was prompted to due to a billing error. My subscription is still listed as "Student", tho...
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- 84 Views
- 0 replies
- 0 likes
- 84 Views
- 0 replies
- 0 likes
Student Discount - Waiting for Premium
I paid for student discount 3 days ago. My school was there. So I picked it and I put 2 pictures of my student certificate. There has been 3 days but haven't got premium yet.
- I paid for student discount 3 days ago. My school was there. So I picked it and I put 2 pictures of my student certificate. There has been 3 days but haven't got premium yet.
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- 127 Views
- 0 replies
- 0 likes
- 127 Views
- 0 replies
- 0 likes
Duas contas, uma sigle outra familiar
Olá!Eu tinha uma conta do Spotify Free e meu esposo fez a conta Premiun.Ele me enviou o convite, mas eu não conseguia fazer o cadastro com minha conta já existente, daí precisei criar outra. É possível juntar as duas contas?
- Olá! Eu tinha uma conta do Spotify Free e meu esposo fez a conta Premiun. Ele me enviou o convite, mas eu não conseguia fazer o cadastro com minha conta já existente, daí precisei criar outra. &nb...
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- Spotify Star
- 345 Views
- 3 replies
- 0 likes
- 345 Views
- 3 replies
- 0 likes
Solved!! Gift Cards and different country
Hi everyone, I would like to know if I buy a Gift Card in U.S., can I redeem it on Uruguay? Do they have an expiration date? Because I'll travel to U.S. in a few weeks and I want to buy a few Gift Cards for me. Thanks!
- Hi everyone, I would like to know if I buy a Gift Card in U.S., can I redeem it on Uruguay? Do they have an expiration date? Because I'll travel to U.S. in a few weeks and I want to buy a few Gift Ca...
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- Newbie
- 1813 Views
- 5 replies
- 0 likes
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AccountOtherPremiumSubscription
- 1813 Views
- 5 replies
- 0 likes
Spotify Premium pela Vodafone
A Vodafone no tarifário Yorn X 5GB inclui Spotify Premium grátis. Como posso ativar?
- A Vodafone no tarifário Yorn X 5GB inclui Spotify Premium grátis. Como posso ativar?
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- 845 Views
- 0 replies
- 0 likes
- 845 Views
- 0 replies
- 0 likes
Pagos excesivos en Perú
Que tal, es mi tercer mes con Spotify Premium Familiar y tengo un problema en cuanto al pago. Me sorprendió que al momento de cobrarme debitaran de mi tarjeta de débito 31.00 soles, luego 31.05 y ahora 31.29 soles. No se supone que el pago era 29.90?...
- Que tal, es mi tercer mes con Spotify Premium Familiar y tengo un problema en cuanto al pago. Me sorprendió que al momento de cobrarme debitaran de mi tarjeta de débito 31.00 soles, luego 31.05 y aho...
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- 92 Views
- 0 replies
- 0 likes
- 92 Views
- 0 replies
- 0 likes
Re: payment via cash
Hello, I've recently signed up for spotify premium and my MOP is through Cash payment.In the email confirmation I got, it only stated my payment reference and where I could pay, but no info on who to address in the receiver and such. I'm a regular on...
- Hello, I've recently signed up for spotify premium and my MOP is through Cash payment. In the email confirmation I got, it only stated my payment reference and where I could pay, but no info on who ...
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- 111 Views
- 0 replies
- 0 likes
- 111 Views
- 0 replies
- 0 likes
Subscriptions
I am new to Spotify and when I subscribed it was given as a 3 month trial before it turned over to $9.99. I have looked at my subscription and see that it says "free". My concern is that Spotify asked for my PayPal info and I am trying to contact the...
- I am new to Spotify and when I subscribed it was given as a 3 month trial before it turned over to $9.99. I have looked at my subscription and see that it says "free". My concern is that Spotify aske...
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- 84 Views
- 0 replies
- 0 likes
- 84 Views
- 0 replies
- 0 likes
Getting off an account
I'm currently on someone else's account and want to get off of theirs and start my own. Can I do that without having to contact them?
- I'm currently on someone else's account and want to get off of theirs and start my own. Can I do that without having to contact them?
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- 64 Views
- 0 replies
- 0 likes
- 64 Views
- 0 replies
- 0 likes
subscriptions
HeyI'm a student and have been paying £4.99 for my spotify for a good while now. However recently I noticed I have been paying £9.99 for a number of months. Am I entitled to a refund for the months I over payed?
- Hey I'm a student and have been paying £4.99 for my spotify for a good while now. However recently I noticed I have been paying £9.99 for a number of months. Am I entitled to a refund for the m...
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- Spotify Star
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
- 416 Views
- 0 replies
- 0 likes
Charged 3 Times for the Wrong Membership
My payment finally processed, but it's all wrong. There are a number of problems. 1) I was charged 3 times. 2) I was charged 3 times for the wrong subscription. I have a standard premium subcription, but I'm being charged for 3 student subscriptions....
- My payment finally processed, but it's all wrong. There are a number of problems. 1) I was charged 3 times. 2) I was charged 3 times for the wrong subscription. I have a standard premium subcription,...
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- Spotify Star
- 116 Views
- 1 replies
- 0 likes
- 116 Views
- 1 replies
- 0 likes
My son is unable to partake in Family Premium despite having the same adress
Dear Spotify Support,We recently bought Family Premium, but for some reason my son is unable to use it because "his adress cannot be verified". He lives with us in the same house.Could you help solve this issue?Kind Regards,Ines Baumann
- Dear Spotify Support, We recently bought Family Premium, but for some reason my son is unable to use it because "his adress cannot be verified". He lives with us in the same house. Could you help s...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Premium for Students
Hello, I wanted to do Premium for Students but after I paid, Spotify told me I would be charged $9.99. My mobile phone told me it was Premium for Students and I can only think that it saying "Premium for Students" was $9.99 is just a minor error that...
- Hello, I wanted to do Premium for Students but after I paid, Spotify told me I would be charged $9.99. My mobile phone told me it was Premium for Students and I can only think that it saying...
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- 97 Views
- 0 replies
- 0 likes
- 97 Views
- 0 replies
- 0 likes
Payer en euros pendant ses vacances en Suisse
Bonjour à tous!J'aimerais prendre l'abonnement Premium à 9.99 euros par mois. Cependant, je suis en vacances en Suisse pendant un peu plus d'un mois et on ne me propose que la formule en franc suisse...Quelqu'un sait comment faire?Mille mercis à vous...
- Bonjour à tous! J'aimerais prendre l'abonnement Premium à 9.99 euros par mois. Cependant, je suis en vacances en Suisse pendant un peu plus d'un mois et on ne me propose que la formule en franc su...
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- 100 Views
- 0 replies
- 0 likes
- 100 Views
- 0 replies
- 0 likes
change payment method
I have a new creditcard so I want to change my creditcard number. This doesn't work on the website to change the payment information.
- I have a new creditcard so I want to change my creditcard number. This doesn't work on the website to change the payment information.
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- 99 Views
- 0 replies
- 0 likes
- 99 Views
- 0 replies
- 0 likes
No acepta pago
No acepta mi pago, ni abriendo ventana de incógnito.Ya probé con varias tarjetas, es problema del servidor?
- No acepta mi pago, ni abriendo ventana de incógnito.Ya probé con varias tarjetas, es problema del servidor?
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- Newbie
- 311 Views
- 7 replies
- 0 likes
- 311 Views
- 7 replies
- 0 likes