Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40163 Views
- 20 replies
- 1 likes
- 40163 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5112 Views
- 23 replies
- 2 likes
- 5112 Views
- 23 replies
- 2 likes
Superuser Contribution PAGO
Buen dia.Me gustaria saber como hacer para que el pago que realizo con mi tarjeta de credito sea diferidoa una cuota.
- Buen dia. Me gustaria saber como hacer para que el pago que realizo con mi tarjeta de credito sea diferidoa una cuota.
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- Newbie
- 167 Views
- 2 replies
- 0 likes
- 167 Views
- 2 replies
- 0 likes
what wrong with the system?
I just got the premium two month ago,and my account show I am free account.Ｍy credit card has been change for 3 months already, and I can't contact anyone?
- I just got the premium two month ago,and my account show I am free account. Ｍy credit card has been change for 3 months already, and I can't contact anyone?
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- Community Legend
- 112 Views
- 1 replies
- 0 likes
- 112 Views
- 1 replies
- 0 likes
Payment issues
Hi My payment was declined a couple days ago, but yesterday I payed for premium, but it still says Im using free version.Go receipt in my mail and money has gone out from my bank account.What shall I do?
- Hi My payment was declined a couple days ago, but yesterday I payed for premium, but it still says Im using free version. Go receipt in my mail and money has gone out from my bank account. ...
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- Community Legend
- 250 Views
- 5 replies
- 0 likes
- 250 Views
- 5 replies
- 0 likes
Family not working
My girlfriend can't receive email link for family activation.What to do?
- My girlfriend can't receive email link for family activation. What to do?
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- 77 Views
- 0 replies
- 0 likes
- 77 Views
- 0 replies
- 0 likes
Premium benefits
Hi!! I need help! I'm currently on premium but, I can't place a song on loop, or go back to the previous song, songs are being played that are not on my playlist, and lastly whenever I skip some songs I only have a few songs to skip. And I have this ...
- Hi!! I need help! I'm currently on premium but, I can't place a song on loop, or go back to the previous song, songs are being played that are not on my playlist, and lastly whenever I skip some song...
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- Community Legend
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Subscription change
How can I change the "classic" Premium subscription to the student version? Thanks!
- How can I change the "classic" Premium subscription to the student version? Thanks!
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- Community Legend
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Triple billing
Hello,Yesterday I got Premium Subscription but since I'm a post graduate student, I first tried to get the student discount but for the first two trying system asked for a student document that I don't have it right now, I could'nt upload and I wante...
- Hello, Yesterday I got Premium Subscription but since I'm a post graduate student, I first tried to get the student discount but for the first two trying system asked for a student document that I d...
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- 76 Views
- 0 replies
- 0 likes
- 76 Views
- 0 replies
- 0 likes
How to change my payment date for a family plan?
Hello, I am using Spotify on a Premium for Family plan together with 3 other family members. My current billing date is at 10th every month. I would like to move it to 21th each month. I've read that I need to cancel my subscription, wait for the acc...
- Hello, I am using Spotify on a Premium for Family plan together with 3 other family members. My current billing date is at 10th every month. I would like to move it to 21th each month. &nbs...
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- 124 Views
- 0 replies
- 0 likes
- 124 Views
- 0 replies
- 0 likes
Premium ist verbuggt
Hallo Liebes Spotify-Team, Ich habe mir vor ca. 1 1/2 Wochen Spotify-Premium gekauft. Das Problem ist, dass auf meinem Smartphone die Premium-Features nicht aktiviert wurden - abgesehen vom Songs downloaden - jedoch funktioniert alles an meinem PC mi...
- Hallo Liebes Spotify-Team, Ich habe mir vor ca. 1 1/2 Wochen Spotify-Premium gekauft. Das Problem ist, dass auf meinem Smartphone die Premium-Features nicht aktiviert wurden - abgesehen vom ...
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- Community Legend
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Want to revert 7 day free trial
Alright, so I accidentally activated the 7 day trial for free premium 'n such. Problem is I wanted to use this at a later date. Is it possible that I can revert it to do this somehow? Thanks in advance.
- Alright, so I accidentally activated the 7 day trial for free premium 'n such. Problem is I wanted to use this at a later date. Is it possible that I can revert it to do this somehow? Thanks in advan...
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- Spotify Star
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
My subscription is attached to a phone plan and I'm changing providers
Vodafone says my subscription will be lost once I change providers which I'm in the process off. How do I keep my account (and in turn my music) once I change provider
- Vodafone says my subscription will be lost once I change providers which I'm in the process off. How do I keep my account (and in turn my music) once I change provider
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- Spotify Star
- 108 Views
- 1 replies
- 0 likes
- 108 Views
- 1 replies
- 0 likes
Payment
Hi, i got an question. My spotify premium ends at 24-09-2017, but i want it to be 1 month longer. If i pay for 1 month right now, will this add up 1 month to the end date of my premium account?
- Hi, i got an question. My spotify premium ends at 24-09-2017, but i want it to be 1 month longer. If i pay for 1 month right now, will this add up 1 month to the end date of my premium account?
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- Spotify Star
- 151 Views
- 3 replies
- 0 likes
- 151 Views
- 3 replies
- 0 likes
Triple Payment from Credit Card
Hello,Yesterday I got Premium Subscription but since I'm a post graduate student, I first tried to get the student discount but for the first two trying system asked for a student document that I don't have it right now, I could'nt upload and I wante...
- Hello, Yesterday I got Premium Subscription but since I'm a post graduate student, I first tried to get the student discount but for the first two trying system asked for a student document that I d...
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- Newbie
- 104 Views
- 1 replies
- 0 likes
- 104 Views
- 1 replies
- 0 likes
Gift Cart Problem
Hi!I bought six giftcards for 20PLN (one month subscription). I have already used four of them. The ones, which I tried to use aren't working. When I enter the code, a message is shown and it says: "Unfortunately, something went wrong. Try again.". I...
- Hi! I bought six giftcards for 20PLN (one month subscription). I have already used four of them. The ones, which I tried to use aren't working. When I enter the code, a message is shown and it says:...
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- Music Fan
- 127 Views
- 1 replies
- 0 likes
- 127 Views
- 1 replies
- 0 likes
My account is already a premium but when I wanted to skip a song i couldn't
Help
- Help
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- 95 Views
- 0 replies
- 0 likes
- 95 Views
- 0 replies
- 0 likes
Trying to set up account
My premium ran up so I just did the 12 month 1 time payment and it did nothing for me
- My premium ran up so I just did the 12 month 1 time payment and it did nothing for me
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- Casual Listener
- 1499 Views
- 1 replies
- 0 likes
- 1499 Views
- 1 replies
- 0 likes
Descuento estudiantes descontó el cobro pero no me paso a spotify premium
Estaba pasandome a spotify premium con el descuento de estudiantes, cuando al pagar me sale un mensaje que decia que no se iba a descontar ningun pago hasta haber verificado que mi institucion academica figurara para el descuento de estudiantes, lo h...
- Estaba pasandome a spotify premium con el descuento de estudiantes, cuando al pagar me sale un mensaje que decia que no se iba a descontar ningun pago hasta haber verificado que mi institucion academ...
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- 298 Views
- 0 replies
- 0 likes
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payed but have no serviceSpotify descuento estudiantes
- 298 Views
- 0 replies
- 0 likes
Pay for premium only half of it works
I recently bought spotify premium and my premium only half way works. I can play any song and download music but I don't have an unlimited amount of skips and can't make a queue. I was Also charged twice and I'm not sure how to fix it
- I recently bought spotify premium and my premium only half way works. I can play any song and download music but I don't have an unlimited amount of skips and can't make a queue. I was Also charged t...
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- 147 Views
- 0 replies
- 0 likes
- 147 Views
- 0 replies
- 0 likes
Cargo que no reconozco
Hola,Desde el mes de abril me están haciendo un cargo adicional que no reconozco, solo tengo una cuenta Premium de lo cual estoy absolutamente segura, de cualquier forma ya realice el procedimiento de revisar mis cuentas de correo electrónico para ve...
- Hola, Desde el mes de abril me están haciendo un cargo adicional que no reconozco, solo tengo una cuenta Premium de lo cual estoy absolutamente segura, de cualquier forma ya realice el procedimiento...
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- 120 Views
- 0 replies
- 0 likes
- 120 Views
- 0 replies
- 0 likes
Superuser Contribution Error en revalidación de cuenta familiar
Me llegó un correo para revalidar mi cuenta de plan familiar por que se renovó la tarjeta de credito de mi hermano, me pidieron ingresar mi código postal, me equivoqué al escribirlo y una semanda despues me llegó un correo diciendo que nu pudieron va...
- Me llegó un correo para revalidar mi cuenta de plan familiar por que se renovó la tarjeta de credito de mi hermano, me pidieron ingresar mi código postal, me equivoqué al escribirlo y una semanda des...
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- Roadie
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes