Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 123043 Views
- 81 replies
- 10 likes
- 123043 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14704 Views
- 27 replies
- 2 likes
- 14704 Views
- 27 replies
- 2 likes
Solved!! Spotify Premium
Hi,I accidentally clicked on the 7 day trial. I log in with facebook and ive put no credit card payment information because i looked on my subscritpions on my Itunes account and spotify account and nothing comes up. But i want to know will i get char...
- Hi, I accidentally clicked on the 7 day trial. I log in with facebook and ive put no credit card payment information because i looked on my subscritpions on my Itunes account and spotify account and...
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- Not applicable
- 408 Views
- 3 replies
- 0 likes
- 408 Views
- 3 replies
- 0 likes
Change of Banking Information
Good morning, I am currently with Sptofity Premium, and i pay the fees from a French Bank account.I would like to change my banking infos to my Canadian Bank Account. Nevertheless, when I follow Spotify's instructions on how to change the Country in ...
- Good morning, I am currently with Sptofity Premium, and i pay the fees from a French Bank account. I would like to change my banking infos to my Canadian Bank Account. Nevertheless...
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- Roadie
- 240 Views
- 1 replies
- 0 likes
- 240 Views
- 1 replies
- 0 likes
Subscribed, but not getting Premium?
I just paid my premium account earlier, yet when used it, i still can't use replay or skip features, but in android when i press the setting button there's no try premium button which means the app already knows that i already paid. I already try log...
- I just paid my premium account earlier, yet when used it, i still can't use replay or skip features, but in android when i press the setting button there's no try premium button which means the app a...
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- Not applicable
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
ya no ouedo ingresar a mi cuenta la tenía relacionada a Facebook
Hola alguien sabe como puedo recuperar mi cuenta premium, la tenía ligada para entrar en Facebook y ya después no me dejó ingresar. Sabes como puedo recuperarla
- Hola alguien sabe como puedo recuperar mi cuenta premium, la tenía ligada para entrar en Facebook y ya después no me dejó ingresar. Sabes como puedo recuperarla
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- Community Legend
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Solved!! 3 months offer
A couple of weeks ago I received an offer to have the first 3 months for free.Unfortunatley for some reason these emails were considered as spam so I only saw them today when I was cleaning all my email folders. Does anyone knows when will this campa...
- A couple of weeks ago I received an offer to have the first 3 months for free. Unfortunatley for some reason these emails were considered as spam so I only saw them today when I was cleaning al...
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- Community Legend
- 338 Views
- 1 replies
- 0 likes
- 338 Views
- 1 replies
- 0 likes
Solved!! Changes to account
Hoping someone can help me, I have been paying for a Spotify family account (for my son and I) I have recently changed my Vodafone package and get Spotify for free (also changed my sons account to get it free too) will this change automatically happe...
- Hoping someone can help me, I have been paying for a Spotify family account (for my son and I) I have recently changed my Vodafone package and get Spotify for free (also changed my sons account to ge...
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- Not applicable
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
Pourquoi mon essai de 30 jours est deja facturé
Je devais bénéficier de 30 jours gratuit avant facturation mais j'ai été prélevé tout de suite. Pourquoi ?
- Je devais bénéficier de 30 jours gratuit avant facturation mais j'ai été prélevé tout de suite. Pourquoi ?
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- Community Legend
- 405 Views
- 2 replies
- 0 likes
- 405 Views
- 2 replies
- 0 likes
Premium not showing up on Phone
Hey Decided to give spotify Premium a try, using Paypall as payment. On desktop everything seems fine it works perfectly, but my phone still says that I have a free account.Tried these steps:Log Out/InReinstalling the appUsed the log me out from ever...
- Hey Decided to give spotify Premium a try, using Paypall as payment. On desktop everything seems fine it works perfectly, but my phone still says that I have a free account. Tried these ste...
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
I do not use spotify and I want my money back
I did not know about the fact that the premium account is paid by itself from the card every month, this month I decided not to buy a spotify but he himself withdrew the money from the card. how can I get my money back or at least half?
- I did not know about the fact that the premium account is paid by itself from the card every month, this month I decided not to buy a spotify but he himself withdrew the money from the card. how...
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- Spotify Star
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Gift card premium doesn't work
Hey, I've received a gift card worth of 6 month subscribsions. I've redeem it and the email confirms that. But today I got an email said that my premium will be on pause because I haven't pay for the premium. Can you please help me ASAP? Bcause I rea...
- Hey, I've received a gift card worth of 6 month subscribsions. I've redeem it and the email confirms that. But today I got an email said that my premium will be on pause because I haven't pay for the...
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- 106 Views
- 0 replies
- 0 likes
- 106 Views
- 0 replies
- 0 likes
Do downloaded songs still work after premium is over in offline mode?
I am using the premium version now with the free trial as premium. And downloaded some songs. Are they still gonna work in offline mode after the premium ends?
- I am using the premium version now with the free trial as premium. And downloaded some songs. Are they still gonna work in offline mode after the premium ends?
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- Roadie
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Problemas plan premium
Hola... pagué mi suscripción ayer y no tuve problema al utilizar la aplicación, pero hoy, en dos ocasiones me ha aparecido que mi pago no ha pasado, accedo al botón para actualizar el pago y me aparece el plan familiar, pero contraté el plan individu...
- Hola... pagué mi suscripción ayer y no tuve problema al utilizar la aplicación, pero hoy, en dos ocasiones me ha aparecido que mi pago no ha pasado, accedo al botón para actualizar el pago y me apare...
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- Roadie
- 173 Views
- 1 replies
- 1 likes
- 173 Views
- 1 replies
- 1 likes
Mi código de una tarjeta está incompleto
Hola, buenas noches mi tarjeta que compre el código está incompleto al momento de levantar el plástico para descubrir el código, borro dígitos.
- Hola, buenas noches mi tarjeta que compre el código está incompleto al momento de levantar el plástico para descubrir el código, borro dígitos.
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- Roadie
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Solved!! Ordered premium subscription to wrong account
I bought a subscription for premiuim but i order it for the wrong account. Can i switch it over to the correct account? Ive tried email but it only told me to look at other poeples problems and questiosn for support... Neeed to speak with a person to...
- I bought a subscription for premiuim but i order it for the wrong account. Can i switch it over to the correct account? Ive tried email but it only told me to look at other poeples problems and quest...
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- Not applicable
- 565 Views
- 1 replies
- 0 likes
- 565 Views
- 1 replies
- 0 likes
Solved!! I want to cancel spotify premium
I used to pay for my son's premium account but I never knew his username or password. Is it possible for me to cancel my number??
- I used to pay for my son's premium account but I never knew his username or password. Is it possible for me to cancel my number??
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- Not applicable
- 283 Views
- 1 replies
- 0 likes
- 283 Views
- 1 replies
- 0 likes
premium student
i was accepted to student permium however my acount still says thati am paying 9.99
- i was accepted to student permium however my acount still says thati am paying 9.99
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- 121 Views
- 0 replies
- 0 likes
- 121 Views
- 0 replies
- 0 likes
Spotify payment want refunded
I had gotten paid on the card that I changed it to and you all took out the payment as soon as I had money in it. I didn't have the money to pay for it. That's why I haven't paid for it yet. I just started a new job and you took money out that I didn...
- I had gotten paid on the card that I changed it to and you all took out the payment as soon as I had money in it. I didn't have the money to pay for it. That's why I haven't paid for it yet. I just s...
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- Roadie
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Account charges
I had a Spotify account and I cancelled it and I've been charged for 3 months
- I had a Spotify account and I cancelled it and I've been charged for 3 months
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- Community Legend
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
double charged
I tried to get the student discount, but because I don't start school until January I was not able to get it. However, they charged me 4.99$ for the student discount (which they said they wouldn't charge me until I uploaded the documents, which I did...
- I tried to get the student discount, but because I don't start school until January I was not able to get it. However, they charged me 4.99$ for the student discount (which they said they wouldn't ch...
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- Not applicable
- 230 Views
- 3 replies
- 0 likes
- 230 Views
- 3 replies
- 0 likes
Help please ! Gift card
Hey guys, I have been trying to buy a 6-months- gift card for 2 hour sand more and it alwasy says that it seems to be a problem in your card provider and so on so I couldn't pay for that ! Is the a problem on the system or what ?! I tried all my card...
- Hey guys, I have been trying to buy a 6-months- gift card for 2 hour sand more and it alwasy says that it seems to be a problem in your card provider and so on so I couldn't pay for that !&nbs...
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- Community Legend
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes