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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75243 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140270 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80626 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270078 Views
159 replies
13 likes
hola, el 19 de septiembre meti los datos de mi tarjeta para obtener premium y en ninguno de mis dispositivos lo tengo. Ya intente salir de la sesion en todos los dispositivos y volver a entrar y no funciona, llevo 9 dias "premium" segun un correo que...
hola, el 19 de septiembre meti los datos de mi tarjeta para obtener premium y en ninguno de mis dispositivos lo tengo. Ya intente salir de la sesion en todos los dispositivos y volver a entrar y no f...
Newbie
280 Views
1 replies
0 likes
I recently heard about the Hulu-Spotify joint discount, so I logged in to see if I may join my student accounts. I have been paying the $9.99 full price every month since Nov 2015, even though my account is associated with my .edu email and I attend ...
I recently heard about the Hulu-Spotify joint discount, so I logged in to see if I may join my student accounts. I have been paying the $9.99 full price every month since Nov 2015, even though my acc...
Spotify Star
727 Views
5 replies
0 likes
When applying for premium Spotify made my girlfriends facebook account the premium account when i wanted it to be on mine, i habe since cancelled the subscription but now i cant sign up for premium on my account because it says ive already made a sub...
When applying for premium Spotify made my girlfriends facebook account the premium account when i wanted it to be on mine, i habe since cancelled the subscription but now i cant sign up for premium o...
147 Views
0 replies
0 likes
Llevo aproximadamente un mes tratando de volver al servicio premium y no puedo, he intentado con todas mis tarjetas y me sale la leyenda de: Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día . ... Inténtalo de nuevo o usa otro ...
Llevo aproximadamente un mes tratando de volver al servicio premium y no puedo, he intentado con todas mis tarjetas y me sale la leyenda de: Ups, parece que tu tarjeta o proveedor de pago están tenie...
Newbie
445 Views
2 replies
0 likes
Im really not happy with the spotify service since upgrading to premium.1) I can no longer use the webplayer on safari. I do not wish to download google chrome to use web player. Spotify support will jnot advise if this is permanent or not?!?! A simp...
Im really not happy with the spotify service since upgrading to premium. 1) I can no longer use the webplayer on safari. I do not wish to download google chrome to use web player. Spotify support wi...
218 Views
0 replies
0 likes
I am currently using a student discount but I recieved notification that was charged double. I am still a student and was wondering how I can get my money back.
I am currently using a student discount but I recieved notification that was charged double. I am still a student and was wondering how I can get my money back.
Roadie
185 Views
1 replies
0 likes
I Hi, All, appreciate your help on this. I subscribed in th 1 month free and 1 month Spotify subscripito,. i was even charged already through my debit card. Unfortunately, it is not appreaing on my spotify account.I even tried logging out, restrted m...
I Hi, All, appreciate your help on this. I subscribed in th 1 month free and 1 month Spotify subscripito,. i was even charged already through my debit card. Unfortunately, ...
Spotify Legend
225 Views
1 replies
0 likes
I just got Spotify Premium, but now everytime I go to the "Account" page online, it shows me the "Oh no!" page, telling me to either refresh or try later. I have tried to log in on my PC, my phone, tablet and a friends PC, but it is still showing me ...
I just got Spotify Premium, but now everytime I go to the "Account" page online, it shows me the "Oh no!" page, telling me to either refresh or try later. I have tried to log in on my PC, my phone, t...
Spotify Legend
241 Views
1 replies
0 likes
I canceled atleast a month ago and im still being charged
I canceled atleast a month ago and im still being charged
Roadie
192 Views
1 replies
0 likes
I have a Family subscription, plus a single, which I can't log in to to cancel, as my normal email addresses head to the Family sub.Both come off the same credit card. I'm stuck as to what to do next.
I have a Family subscription, plus a single, which I can't log in to to cancel, as my normal email addresses head to the Family sub. Both come off the same credit card. I'm stuck as to what to do ne...
Spotify Legend
295 Views
1 replies
0 likes
Help please, i have one subscription but being charged for two. Please help
Help please, i have one subscription but being charged for two. Please help
Spotify Legend
367 Views
1 replies
0 likes
Hi ! I tried to subscribe this morning for a student prenium account, but when I saw that it might take some days to get credited, I got impatient and subrscribed at the normal rate so I could have my prenium account for my trip that begins tomorrow....
Hi ! I tried to subscribe this morning for a student prenium account, but when I saw that it might take some days to get credited, I got impatient and subrscribed at the normal rate so I cou...
Spotify Star
252 Views
1 replies
0 likes
I paid through atm with my card (not credit) yet i havent received my receipt yet.
I paid through atm with my card (not credit) yet i havent received my receipt yet.
179 Views
0 replies
0 likes
Hi, I used my laptop to get my 30 day free trial, I entered all the credit card details etc. but when I went on my phone, it said "welcome to your 7 day free trial" or something along those lines... just wondering if this means that I will only have ...
Hi, I used my laptop to get my 30 day free trial, I entered all the credit card details etc. but when I went on my phone, it said "welcome to your 7 day free trial" or something along those lines... ...
Newbie
247 Views
1 replies
0 likes
Good day everyone I'm paying a person account with my card because I used to be with that person but not anymore, how can I cancel it? Thank you.
Good day everyone I'm paying a person account with my card because I used to be with that person but not anymore, how can I cancel it? Thank you.
Community Legend
267 Views
2 replies
0 likes
Hello, thank you for taking the time to read this, I am currently living in Mexico City and had no problem with my payments for months, I'm using an American Express credit card that what issued in the US and had no trobule paying for Spotify for var...
Hello, thank you for taking the time to read this, I am currently living in Mexico City and had no problem with my payments for months, I'm using an American Express credit card that what issued in t...
Community Legend
209 Views
1 replies
0 likes
To one week later? (Paying the extra days in the next billing I suppose) Mi job changed the pay day so when Spotify tries to charge me, the credit card it's empty (I pay it every month on my pay day). It happend this week and i don't want you to canc...
To one week later? (Paying the extra days in the next billing I suppose) Mi job changed the pay day so when Spotify tries to charge me, the credit card it's empty (I pay it every month on my...
Newbie
270 Views
2 replies
0 likes
Eu estou ficando louco com esse aplicativo. Quero pagar novamente a assinatura do meu Premium só que dessa vez não quero usar cartão, quero usar boleto, porém não consigo achar essa opção em LUGAR ALGUM. COMO EU GERO UM BOLETO PARA PAGAR ISSO?
Eu estou ficando louco com esse aplicativo. Quero pagar novamente a assinatura do meu Premium só que dessa vez não quero usar cartão, quero usar boleto, porém não consigo achar essa opção em LUGAR AL...
Newbie
263 Views
1 replies
1 likes
I have a Spotify premium, but it suddenly shows me like it's a free version (plays songs only with shiffle mode). Asked from my mobile operator and they said everything looks good from their side. What can I do
I have a Spotify premium, but it suddenly shows me like it's a free version (plays songs only with shiffle mode). Asked from my mobile operator and they said everything looks good from their side. Wh...
Casual Listener
276 Views
2 replies
0 likes
