Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 176763 Views
- 115 replies
- 12 likes
- 176763 Views
- 115 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19748 Views
- 27 replies
- 4 likes
- 19748 Views
- 27 replies
- 4 likes
Solved!! Paysafecard payment
So, I live in Germany but I am on a "vacation" in Croatia now. Can I buy myself premium with paysafecard from Croatia or does it have to be from Germany?
- So, I live in Germany but I am on a "vacation" in Croatia now. Can I buy myself premium with paysafecard from Croatia or does it have to be from Germany?
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- Spotify Star
- 590 Views
- 1 replies
- 0 likes
- 590 Views
- 1 replies
- 0 likes
Student payment
When I try to do the hulu/Spotify deal for students it comes up with a screen that says they think I am not a student but sure enough I bust my **bleep** everyday at college, how do I prove I am a student?
- When I try to do the hulu/Spotify deal for students it comes up with a screen that says they think I am not a student but sure enough I bust my **bleep** everyday at college, how do I prove I am a st...
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Solved!! double charge
i am a student and i want student discount but when i was applying my internet was lagging but i already finished the part of bank card so at last i need to apply agin and then i found out i have been charged for twice
- i am a student and i want student discount but when i was applying my internet was lagging but i already finished the part of bank card so at last i need to apply agin and then i found out i ha...
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- Spotify Star
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Where to find registered address
Some members of our family account were kicked out of the account with no warning. Pretty poor service.Anyway, trying to log them in now, but getting address problems. One idea is, as we live in Taiwan, we're not sure if we entered the details in Chi...
- Some members of our family account were kicked out of the account with no warning. Pretty poor service. Anyway, trying to log them in now, but getting address problems. One idea is, as we live in Ta...
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- Casual Listener
- 966 Views
- 5 replies
- 0 likes
- 966 Views
- 5 replies
- 0 likes
Parts of my premium aren't working
So I bought premium last night, the transaction is still pending but I can choose the songs I want to listen to and no adds, plus I can download music like premium features. All that is fine but I can't skip more than 5 times and I can't have a song ...
- So I bought premium last night, the transaction is still pending but I can choose the songs I want to listen to and no adds, plus I can download music like premium features. All that is fine but I ca...
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- Casual Listener
- 258 Views
- 3 replies
- 0 likes
- 258 Views
- 3 replies
- 0 likes
Student withouth kreditcard
i want to use spotify student here in austria, but i don't have a kreditcard. are there any other options to pay? i couldn't find any
- i want to use spotify student here in austria, but i don't have a kreditcard. are there any other options to pay? i couldn't find any
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- Spotify Star
- 238 Views
- 3 replies
- 0 likes
- 238 Views
- 3 replies
- 0 likes
Need money back cancelled account
I didn't realise I would be getting charged 9.99 an I need it back iv cancelled my account how do I get the money back as I can't ring up as there is no customer service?
- I didn't realise I would be getting charged 9.99 an I need it back iv cancelled my account how do I get the money back as I can't ring up as there is no customer service?
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- Roadie
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Discount for High school students
I have a 15 year old son in high school who loves to use Spotify. How come only college/univeristy kids get the discounts?? Shouldn't it be available to ALL students? Here is your response from over a year ago and nothing new yet........ 14.99 is sti...
- I have a 15 year old son in high school who loves to use Spotify. How come only college/univeristy kids get the discounts?? Shouldn't it be available to ALL students? Here is your response f...
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- Roadie
- 1282 Views
- 1 replies
- 0 likes
- 1282 Views
- 1 replies
- 0 likes
International Premium payment
Hey there! I am currently living outside of the United States and will be living internationally for a year. When i tried to set up Spotify premium, it told me that I am not allowed to pay for an in-country account because I have a card that belongs ...
- Hey there! I am currently living outside of the United States and will be living internationally for a year. When i tried to set up Spotify premium, it told me that I am not allowed to pay for ...
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- Roadie
- 258 Views
- 1 replies
- 0 likes
- 258 Views
- 1 replies
- 0 likes
Premium payment
I extended my student premium and then realized you already charged $10 yesterday because you automatically renewed my subscription to non-student membership. Am I getting to pay both? If so, can you reimburse $10?
- I extended my student premium and then realized you already charged $10 yesterday because you automatically renewed my subscription to non-student membership. Am I getting to pay both? If so, can you...
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- Roadie
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
I had premium for 4 months and it paused out of nowhere
I was a Spotify premium member for 4 months and it got paused out of nowhere, it said to update my payment details which I did and it refuses to take my card information, at first it says my card provider is having a bad day and I need to check it, m...
- I was a Spotify premium member for 4 months and it got paused out of nowhere, it said to update my payment details which I did and it refuses to take my card information, at first it says my card pro...
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- Roadie
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
30 day trail
I just signed up for 30 day trail free on spotify. If i cancel it and i open it again weeks later will i still have the opportunity for 30 day free trial or will the trial offer ended.
- I just signed up for 30 day trail free on spotify. If i cancel it and i open it again weeks later will i still have the opportunity for 30 day free trial or will the trial offer ended.
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- Community Legend
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Double charged
I have been charged 4 times this month... 9/1, 9/4 and twice on 9/16... And I'm sorry not having a way for you Customer's to contact you other then this form is very aggravating...
- I have been charged 4 times this month... 9/1, 9/4 and twice on 9/16... And I'm sorry not having a way for you Customer's to contact you other then this form is very aggravating...
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- Roadie
- 208 Views
- 1 replies
- 1 likes
- 208 Views
- 1 replies
- 1 likes
Preciso que o serviço de validação de pagamento da conta Premium seja mais eficaz!
Paguei a conta premium há mais de 3 dias e até agora não foi validado. Já saí e entrei no Spotify mais de 500 vezes e não atualizam. Absurdo!
- Paguei a conta premium há mais de 3 dias e até agora não foi validado. Já saí e entrei no Spotify mais de 500 vezes e não atualizam. Absurdo!
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelled account
I cancelled spotify months ago and I got a charge off 9.99 on my account this morning I want my money out back into my account now
- I cancelled spotify months ago and I got a charge off 9.99 on my account this morning I want my money out back into my account now
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- Newbie
- 237 Views
- 2 replies
- 1 likes
- 237 Views
- 2 replies
- 1 likes
Solved!! I just made a premium account through student discount but they charged me the full price
I've never had a spotify account before and after they told me that my student verification was successful i checked my bank account and the whole amount was taken without a discount. Could it be cause i entered my payment information twice becayse t...
- I've never had a spotify account before and after they told me that my student verification was successful i checked my bank account and the whole amount was taken without a discount. Could it be cau...
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- Roadie
- 311 Views
- 1 replies
- 1 likes
- 311 Views
- 1 replies
- 1 likes
Solved!! Premium
I had spofy premium.It finished and now i can't listen music (online) in my phone.I can listen on my phone and computer but i can't listen from my phone.I re-install spotify but it's still same what should i do?
- I had spofy premium.It finished and now i can't listen music (online) in my phone.I can listen on my phone and computer but i can't listen from my phone.I re-install spotify but it's still same what ...
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- Roadie
- 289 Views
- 1 replies
- 1 likes
- 289 Views
- 1 replies
- 1 likes
Spotify Free Charge Upgrade to Student Discount
Will I get a credit back for my spotify account if I upgrade to the student discount? I am looking to change to the student discount because I will save more, but I want to make sure I don't get charged again since I just got charged 9.99 a few days ...
- Will I get a credit back for my spotify account if I upgrade to the student discount? I am looking to change to the student discount because I will save more, but I want to make sure I don't get char...
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- Roadie
- 222 Views
- 1 replies
- 1 likes
- 222 Views
- 1 replies
- 1 likes
Subcriptions
I am on a family plan with 3 people and premium is only working for one person. Please help!!
- I am on a family plan with 3 people and premium is only working for one person. Please help!!
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- Roadie
- 326 Views
- 1 replies
- 1 likes
- 326 Views
- 1 replies
- 1 likes
Premium for students
Hi, I am a student at Western Governors University. I am trying to apply for the student membership discount, but it keeps saying that they can not confirm I am a student?? I pay a lot of money to go to school there so, why can't it confirm this?? He...
- Hi, I am a student at Western Governors University. I am trying to apply for the student membership discount, but it keeps saying that they can not confirm I am a student?? I pay a lot of money to go...
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- Roadie
- 849 Views
- 1 replies
- 1 likes
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can not confirmHelpPremium for StudentsSpotify Premium
- 849 Views
- 1 replies
- 1 likes