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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

129027 Views

69 replies

9 likes

Premium for Family
  • 129027 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

57505 Views

87 replies

4 likes

  • 57505 Views
  • 87 replies
  • 4 likes

double charged

I tried to get the student discount, but because I don't start school until January I was not able to get it. However, they charged me 4.99$ for the student discount (which they said they wouldn't charge me until I uploaded the documents, which I did...

Newbie

I tried to get the student discount, but because I don't start school until January I was not able to get it. However, they charged me 4.99$ for the student discount (which they said they wouldn't ch...

user-removed

Not applicable

276 Views

3 replies

0 likes

  • 276 Views
  • 3 replies
  • 0 likes

Tarjetas regalo

Cuando programas que una tarjeta regalo llegue un día, sobre que hora debería llegar?

Newbie

Cuando programas que una tarjeta regalo llegue un día, sobre que hora debería llegar?

151 Views

0 replies

0 likes

  • 151 Views
  • 0 replies
  • 0 likes

Bought false Gift card

I accidentally bought a German spotify card and can not redeem it now in Austria

Newbie

I accidentally bought a German spotify card and can not redeem it now in Austria

Maxim

Spotify Star

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Charged twice per month

Hello! I am being charged twice per month for 3 consecutive months already. Is there any way I can refund these additional charges? I already deactivated my credit card and has used other payment method in my account starting this month. Appreciate y...

Newbie

Hello! I am being charged twice per month for 3 consecutive months already. Is there any way I can refund these additional charges? I already deactivated my credit card and has used other payment met...

Jacob

Community Legend

166 Views

1 replies

0 likes

  • 166 Views
  • 1 replies
  • 0 likes

Solved!! Premium Mobile vs. Premium Desktop

Hi community, I started a free spotify trial on my desktop and i was informed that it would auto-renew 30 days from now. However, after continuing my trial on my phone, it told me the trial was for 7 days. How come there's a different time gap when y...

Visitor

Hi community, I started a free spotify trial on my desktop and i was informed that it would auto-renew 30 days from now. However, after continuing my trial on my phone, it told me the trial was for 7...

labelscollected

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

A travellers plan to simplify the payment options as you travel the world.

Everywhere you travel, you must redo your payment method according to the currency and money worth. Huge pain for the backpacking community. Also so sad when in a country that doesn't offer Spotify. Do a set travellers plan that at least allows you t...

Newbie

Everywhere you travel, you must redo your payment method according to the currency and money worth. Huge pain for the backpacking community. Also so sad when in a country that doesn't offer Spotify. ...

SpotCreated

Roadie

150 Views

1 replies

0 likes

  • 150 Views
  • 1 replies
  • 0 likes

Adding Hulu bundle

If I upgraded for the Hulu bundle will Hulu eventually start charging me their price? Or will I always pay the $5 to spotify only

Newbie

If I upgraded for the Hulu bundle will Hulu eventually start charging me their price? Or will I always pay the $5 to spotify only

186 Views

0 replies

0 likes

  • 186 Views
  • 0 replies
  • 0 likes

Cannot renew student discount

Hi, I tried to renew my student sub but it said my information cannot be verified. I'm in school for a few more years and I have an active school email. Thanks

Newbie

Hi,   I tried to renew my student sub but it said my information cannot be verified. I'm in school for a few more years and I have an active school email.    Thanks

146 Views

0 replies

0 likes

  • 146 Views
  • 0 replies
  • 0 likes

Hulu Student Discount Deal Error

I used this Hulu link to guide me through setting up the conneciton between my Spotify Student Discount and Hulu Streaming, but under Account overview I do not have the option of selecting "activate Hulu". Why do i not have this option and how can I ...

Casual Listener

I used this Hulu link to guide me through setting up the conneciton between my Spotify Student Discount and Hulu Streaming, but under Account overview I do not have the option of selecting "activate ...

charlijade

Newbie

10721 Views

7 replies

2 likes

  • 10721 Views
  • 7 replies
  • 2 likes

Card Troubles

Hi, I have been using this card to pay for Spotify student premium for at least a year now and when I try to activate the new hulu deal, it's not letting me, what it's saying is that my bank/ provider is having a bad day. My bank site is working fine...

Casual Listener

Hi, I have been using this card to pay for Spotify student premium for at least a year now and when I try to activate the new hulu deal, it's not letting me, what it's saying is that my bank/ provide...

user-removed

Not applicable

313 Views

3 replies

0 likes

  • 313 Views
  • 3 replies
  • 0 likes

Solved!! Student Premium Not Working

Yesterday I upgraded using the student discount for spotify premium and I went to use it today and my subscription didnt change. The payment went through on my card and I was also charged twice. I tried logging out and logging back in and it still di...

Newbie

Yesterday I upgraded using the student discount for spotify premium and I went to use it today and my subscription didnt change. The payment went through on my card and I was also charged twice. I tr...

jericobal

Newbie

4692 Views

3 replies

0 likes

  • 4692 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Pagos

Se me venció el plazo para poder pagar los 6 dólares mensuales y mi Spotify se puso en pausa. Hoy realice el pago y me enviaron un recibo de que ya lo habían recibido pero Spotify sigue en pausa.que puedo hacer para volver a tener premium si ya pague...

Newbie

Se me venció el plazo para poder pagar los 6 dólares mensuales y mi Spotify se puso en pausa. Hoy realice el pago y me enviaron un recibo de que ya lo habían recibido pero Spotify sigue en pausa. qu...

KarendTorres

Newbie

131 Views

2 replies

1 likes

  • 131 Views
  • 2 replies
  • 1 likes

Account

Hi I broke my phone that I was using Spotify on and now have a new phone and it is saying I'm not premium anymore. I just paid it yesterda

Newbie

Hi I broke my phone that I was using Spotify on and now have a new phone and it is saying I'm not premium anymore. I just paid it yesterda

user-removed

Not applicable

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution CAMBIÉ DE TARJETA, ME HICIERON EL CARGO Y AÚN TENGO SPOTY EN PAUSA

Buenas, cambié la tarjeta con la que pagaba Spoty y cuando se iba a realizar el cargo Spoty se puso en pausa porque la tarjeta inscrita ya no era valida. Fui e inscribí una nueva tarjeta, Spoty me hizo el cargo del mes, pero sigue en pausa.Cómo soluc...

Newbie

Buenas, cambié la tarjeta con la que pagaba Spoty y cuando se iba a realizar el cargo Spoty se puso en pausa porque la tarjeta inscrita ya no era valida. Fui e inscribí una nueva tarjeta, Spoty me hi...

RodrigoPalma

Roadie

165 Views

1 replies

0 likes

  • 165 Views
  • 1 replies
  • 0 likes

Premium doesn't work

I just made a Premium account and i paid for that. But I can 't see it and i can 't skip numbers. What's wrong?

Newbie

I just made a Premium account and i paid for that. But I can 't see it and i can 't skip numbers. What's wrong?

user-removed

Not applicable

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Refund

I started a new Spotify account and signed up for premium. When I did so I canceled my old account and turned off reoccurring payments. I just got charged twice. Looked back at my bank account and this is the 4th month in a row you have double charge...

Casual Listener

I started a new Spotify account and signed up for premium. When I did so I canceled my old account and turned off reoccurring payments. I just got charged twice. Looked back at my bank account and th...

woodrowbg

Casual Listener

191 Views

1 replies

0 likes

  • 191 Views
  • 1 replies
  • 0 likes

student premium

I go to colubia college chicago and this thing won't let me sign up, although i used my student email. the semester has already started and i need thi for one of my classes. please help

Newbie

I go to colubia college chicago and this thing won't let me sign up, although i used my student email. the semester has already started and i need thi for one of my classes. please help  

Maxim

Spotify Star

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Hulu/Spotify Student Subscription

Hello everyone! I just changed my premium account to student account but whenever I try to change to the hulu/spotify bundle, I get directioned to the premium account page, like if I did not have one. Who paid my account until, like, two hours ago, w...

Newbie

Hello everyone!   I just changed my premium account to student account but whenever I try to change to the hulu/spotify bundle, I get directioned to the premium account page, like if I did not...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Solved!! Renew student discount

I was checking my payments for my student discount subscription, and I noticed last week I was charged 9.99 rather than 4.99. I renewed my student subscription, so will the charge of $9.99 be dropped? I don't want to pay the 9.99 when I was expecting...

Newbie

I was checking my payments for my student discount subscription, and I noticed last week I was charged 9.99 rather than 4.99. I renewed my student subscription, so will the charge of $9.99 be dropped...

user-removed

Not applicable

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes