Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
192554 Views
123 replies
12 likes
- 192554 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21983 Views
28 replies
4 likes
- 21983 Views
- 28 replies
- 4 likes
Student Subscription charge
Recently I attempted to sign up for Spotify premium, and since I am a very recent freshman I was not yet in the student system. But after putting in my information I still got charged even though my account says I'm still under the free subscription.
Recently I attempted to sign up for Spotify premium, and since I am a very recent freshman I was not yet in the student system. But after putting in my information I still got charged even though my ...
Casual Listener
213 Views
3 replies
0 likes
- 213 Views
- 3 replies
- 0 likes
Paid for premium but still on Free
Hi! I already paid for premium but my subscription is still on free. I tried logging in and out but the problem still persists. I paid at Cebuana Lhuiller.
Hi! I already paid for premium but my subscription is still on free. I tried logging in and out but the problem still persists. I paid at Cebuana Lhuiller.
Not applicable
223 Views
2 replies
0 likes
- 223 Views
- 2 replies
- 0 likes
Student discount
I currently have a normal premium account. I'm now a student, can I keep my current account but just add the student discount to it?
I currently have a normal premium account. I'm now a student, can I keep my current account but just add the student discount to it?
Community Legend
170 Views
1 replies
0 likes
- 170 Views
- 1 replies
- 0 likes
Solved!! cobrança tripla
Tentei por duas vezes realizar a atualização da minha conta free ara a conta estudante via APP, porem, nas duas vezes não consegui passar do ponto onde deveria enviar o documento,pois, o APP travava. Então, fui para o site via browser e consegui norm...
Tentei por duas vezes realizar a atualização da minha conta free ara a conta estudante via APP, porem, nas duas vezes não consegui passar do ponto onde deveria enviar o documento,pois, o APP travava....
Spotify Star
333 Views
3 replies
0 likes
- 333 Views
- 3 replies
- 0 likes
My money got stolen by spotify
So yesterday I tried if I could get the student discount, because I study in a secondary school which is from the same brand of a high school, so to get discount I choose the high school as the school I was studying in.But failed to get the premium a...
So yesterday I tried if I could get the student discount, because I study in a secondary school which is from the same brand of a high school, so to get discount I choose the high school as the schoo...
Spotify Star
227 Views
1 replies
0 likes
- 227 Views
- 1 replies
- 0 likes
Solved!! Paysafecard payment
So, I live in Germany but I am on a "vacation" in Croatia now. Can I buy myself premium with paysafecard from Croatia or does it have to be from Germany?
So, I live in Germany but I am on a "vacation" in Croatia now. Can I buy myself premium with paysafecard from Croatia or does it have to be from Germany?
Spotify Star
604 Views
1 replies
0 likes
- 604 Views
- 1 replies
- 0 likes
Student payment
When I try to do the hulu/Spotify deal for students it comes up with a screen that says they think I am not a student but sure enough I bust my **bleep** everyday at college, how do I prove I am a student?
When I try to do the hulu/Spotify deal for students it comes up with a screen that says they think I am not a student but sure enough I bust my **bleep** everyday at college, how do I prove I am a st...
Spotify Star
190 Views
1 replies
0 likes
- 190 Views
- 1 replies
- 0 likes
Solved!! double charge
i am a student and i want student discount but when i was applying my internet was lagging but i already finished the part of bank card so at last i need to apply agin and then i found out i have been charged for twice
i am a student and i want student discount but when i was applying my internet was lagging but i already finished the part of bank card so at last i need to apply agin and then i found out i ha...
Spotify Star
269 Views
1 replies
0 likes
- 269 Views
- 1 replies
- 0 likes
Where to find registered address
Some members of our family account were kicked out of the account with no warning. Pretty poor service.Anyway, trying to log them in now, but getting address problems. One idea is, as we live in Taiwan, we're not sure if we entered the details in Chi...
Some members of our family account were kicked out of the account with no warning. Pretty poor service. Anyway, trying to log them in now, but getting address problems. One idea is, as we live in Ta...
Casual Listener
1001 Views
5 replies
0 likes
- 1001 Views
- 5 replies
- 0 likes
Parts of my premium aren't working
So I bought premium last night, the transaction is still pending but I can choose the songs I want to listen to and no adds, plus I can download music like premium features. All that is fine but I can't skip more than 5 times and I can't have a song ...
So I bought premium last night, the transaction is still pending but I can choose the songs I want to listen to and no adds, plus I can download music like premium features. All that is fine but I ca...
Casual Listener
260 Views
3 replies
0 likes
- 260 Views
- 3 replies
- 0 likes
Student withouth kreditcard
i want to use spotify student here in austria, but i don't have a kreditcard. are there any other options to pay? i couldn't find any
i want to use spotify student here in austria, but i don't have a kreditcard. are there any other options to pay? i couldn't find any
Spotify Star
242 Views
3 replies
0 likes
- 242 Views
- 3 replies
- 0 likes
Need money back cancelled account
I didn't realise I would be getting charged 9.99 an I need it back iv cancelled my account how do I get the money back as I can't ring up as there is no customer service?
I didn't realise I would be getting charged 9.99 an I need it back iv cancelled my account how do I get the money back as I can't ring up as there is no customer service?
Roadie
234 Views
1 replies
0 likes
- 234 Views
- 1 replies
- 0 likes
Discount for High school students
I have a 15 year old son in high school who loves to use Spotify. How come only college/univeristy kids get the discounts?? Shouldn't it be available to ALL students? Here is your response from over a year ago and nothing new yet........ 14.99 is sti...
I have a 15 year old son in high school who loves to use Spotify. How come only college/univeristy kids get the discounts?? Shouldn't it be available to ALL students? Here is your response f...
Roadie
1294 Views
1 replies
0 likes
- 1294 Views
- 1 replies
- 0 likes
International Premium payment
Hey there! I am currently living outside of the United States and will be living internationally for a year. When i tried to set up Spotify premium, it told me that I am not allowed to pay for an in-country account because I have a card that belongs ...
Hey there! I am currently living outside of the United States and will be living internationally for a year. When i tried to set up Spotify premium, it told me that I am not allowed to pay for ...
Roadie
265 Views
1 replies
0 likes
- 265 Views
- 1 replies
- 0 likes
Premium payment
I extended my student premium and then realized you already charged $10 yesterday because you automatically renewed my subscription to non-student membership. Am I getting to pay both? If so, can you reimburse $10?
I extended my student premium and then realized you already charged $10 yesterday because you automatically renewed my subscription to non-student membership. Am I getting to pay both? If so, can you...
Roadie
181 Views
1 replies
0 likes
- 181 Views
- 1 replies
- 0 likes
I had premium for 4 months and it paused out of nowhere
I was a Spotify premium member for 4 months and it got paused out of nowhere, it said to update my payment details which I did and it refuses to take my card information, at first it says my card provider is having a bad day and I need to check it, m...
I was a Spotify premium member for 4 months and it got paused out of nowhere, it said to update my payment details which I did and it refuses to take my card information, at first it says my card pro...
Roadie
158 Views
1 replies
0 likes
- 158 Views
- 1 replies
- 0 likes
30 day trail
I just signed up for 30 day trail free on spotify. If i cancel it and i open it again weeks later will i still have the opportunity for 30 day free trial or will the trial offer ended.
I just signed up for 30 day trail free on spotify. If i cancel it and i open it again weeks later will i still have the opportunity for 30 day free trial or will the trial offer ended.
Community Legend
204 Views
1 replies
0 likes
- 204 Views
- 1 replies
- 0 likes
Double charged
I have been charged 4 times this month... 9/1, 9/4 and twice on 9/16... And I'm sorry not having a way for you Customer's to contact you other then this form is very aggravating...
I have been charged 4 times this month... 9/1, 9/4 and twice on 9/16... And I'm sorry not having a way for you Customer's to contact you other then this form is very aggravating...
Roadie
221 Views
1 replies
1 likes
- 221 Views
- 1 replies
- 1 likes
Preciso que o serviço de validação de pagamento da conta Premium seja mais eficaz!
Paguei a conta premium há mais de 3 dias e até agora não foi validado. Já saí e entrei no Spotify mais de 500 vezes e não atualizam. Absurdo!
Paguei a conta premium há mais de 3 dias e até agora não foi validado. Já saí e entrei no Spotify mais de 500 vezes e não atualizam. Absurdo!
Spotify Star
157 Views
1 replies
0 likes
- 157 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelled account
I cancelled spotify months ago and I got a charge off 9.99 on my account this morning I want my money out back into my account now
I cancelled spotify months ago and I got a charge off 9.99 on my account this morning I want my money out back into my account now
Newbie
241 Views
2 replies
1 likes
- 241 Views
- 2 replies
- 1 likes