Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Recently I attempted to sign up for Spotify premium, and since I am a very recent freshman I was not yet in the student system. But after putting in my information I still got charged even though my account says I'm still under the free subscription.
Casual Listener
Recently I attempted to sign up for Spotify premium, and since I am a very recent freshman I was not yet in the student system. But after putting in my information I still got charged even though my ...
Carly1135
Casual Listener
213 Views
3 replies
0 likes
Hi! I already paid for premium but my subscription is still on free. I tried logging in and out but the problem still persists. I paid at Cebuana Lhuiller.
Newbie
Hi! I already paid for premium but my subscription is still on free. I tried logging in and out but the problem still persists. I paid at Cebuana Lhuiller.
user-removed
Not applicable
223 Views
2 replies
0 likes
I currently have a normal premium account. I'm now a student, can I keep my current account but just add the student discount to it?
Newbie
I currently have a normal premium account. I'm now a student, can I keep my current account but just add the student discount to it?
Tom
Community Legend
170 Views
1 replies
0 likes
Tentei por duas vezes realizar a atualização da minha conta free ara a conta estudante via APP, porem, nas duas vezes não consegui passar do ponto onde deveria enviar o documento,pois, o APP travava. Então, fui para o site via browser e consegui norm...
Casual Listener
Tentei por duas vezes realizar a atualização da minha conta free ara a conta estudante via APP, porem, nas duas vezes não consegui passar do ponto onde deveria enviar o documento,pois, o APP travava....
Bittencourt
Spotify Star
333 Views
3 replies
0 likes
So yesterday I tried if I could get the student discount, because I study in a secondary school which is from the same brand of a high school, so to get discount I choose the high school as the school I was studying in.But failed to get the premium a...
Newbie
So yesterday I tried if I could get the student discount, because I study in a secondary school which is from the same brand of a high school, so to get discount I choose the high school as the schoo...
Maxim
Spotify Star
227 Views
1 replies
0 likes
So, I live in Germany but I am on a "vacation" in Croatia now. Can I buy myself premium with paysafecard from Croatia or does it have to be from Germany?
Newbie
So, I live in Germany but I am on a "vacation" in Croatia now. Can I buy myself premium with paysafecard from Croatia or does it have to be from Germany?
Maxim
Spotify Star
604 Views
1 replies
0 likes
When I try to do the hulu/Spotify deal for students it comes up with a screen that says they think I am not a student but sure enough I bust my **bleep** everyday at college, how do I prove I am a student?
Visitor
When I try to do the hulu/Spotify deal for students it comes up with a screen that says they think I am not a student but sure enough I bust my **bleep** everyday at college, how do I prove I am a st...
Maxim
Spotify Star
190 Views
1 replies
0 likes
i am a student and i want student discount but when i was applying my internet was lagging but i already finished the part of bank card so at last i need to apply agin and then i found out i have been charged for twice
Newbie
i am a student and i want student discount but when i was applying my internet was lagging but i already finished the part of bank card so at last i need to apply agin and then i found out i ha...
Maxim
Spotify Star
269 Views
1 replies
0 likes
Some members of our family account were kicked out of the account with no warning. Pretty poor service.Anyway, trying to log them in now, but getting address problems. One idea is, as we live in Taiwan, we're not sure if we entered the details in Chi...
Casual Listener
Some members of our family account were kicked out of the account with no warning. Pretty poor service. Anyway, trying to log them in now, but getting address problems. One idea is, as we live in Ta...
uruquiora
Casual Listener
1001 Views
5 replies
0 likes
So I bought premium last night, the transaction is still pending but I can choose the songs I want to listen to and no adds, plus I can download music like premium features. All that is fine but I can't skip more than 5 times and I can't have a song ...
Newbie
So I bought premium last night, the transaction is still pending but I can choose the songs I want to listen to and no adds, plus I can download music like premium features. All that is fine but I ca...
sukkanındotu
Casual Listener
260 Views
3 replies
0 likes
i want to use spotify student here in austria, but i don't have a kreditcard. are there any other options to pay? i couldn't find any
Casual Listener
i want to use spotify student here in austria, but i don't have a kreditcard. are there any other options to pay? i couldn't find any
Maxim
Spotify Star
242 Views
3 replies
0 likes
I didn't realise I would be getting charged 9.99 an I need it back iv cancelled my account how do I get the money back as I can't ring up as there is no customer service?
Newbie
I didn't realise I would be getting charged 9.99 an I need it back iv cancelled my account how do I get the money back as I can't ring up as there is no customer service?
SpotCreated
Roadie
234 Views
1 replies
0 likes
I have a 15 year old son in high school who loves to use Spotify. How come only college/univeristy kids get the discounts?? Shouldn't it be available to ALL students? Here is your response from over a year ago and nothing new yet........ 14.99 is sti...
Newbie
I have a 15 year old son in high school who loves to use Spotify. How come only college/univeristy kids get the discounts?? Shouldn't it be available to ALL students? Here is your response f...
SpotCreated
Roadie
1294 Views
1 replies
0 likes
Hey there! I am currently living outside of the United States and will be living internationally for a year. When i tried to set up Spotify premium, it told me that I am not allowed to pay for an in-country account because I have a card that belongs ...
Newbie
Hey there! I am currently living outside of the United States and will be living internationally for a year. When i tried to set up Spotify premium, it told me that I am not allowed to pay for ...
SpotCreated
Roadie
265 Views
1 replies
0 likes
I extended my student premium and then realized you already charged $10 yesterday because you automatically renewed my subscription to non-student membership. Am I getting to pay both? If so, can you reimburse $10?
Newbie
I extended my student premium and then realized you already charged $10 yesterday because you automatically renewed my subscription to non-student membership. Am I getting to pay both? If so, can you...
SpotCreated
Roadie
181 Views
1 replies
0 likes
I was a Spotify premium member for 4 months and it got paused out of nowhere, it said to update my payment details which I did and it refuses to take my card information, at first it says my card provider is having a bad day and I need to check it, m...
Newbie
I was a Spotify premium member for 4 months and it got paused out of nowhere, it said to update my payment details which I did and it refuses to take my card information, at first it says my card pro...
SpotCreated
Roadie
158 Views
1 replies
0 likes
I just signed up for 30 day trail free on spotify. If i cancel it and i open it again weeks later will i still have the opportunity for 30 day free trial or will the trial offer ended.
Newbie
I just signed up for 30 day trail free on spotify. If i cancel it and i open it again weeks later will i still have the opportunity for 30 day free trial or will the trial offer ended.
rossi1911
Community Legend
204 Views
1 replies
0 likes
I have been charged 4 times this month... 9/1, 9/4 and twice on 9/16... And I'm sorry not having a way for you Customer's to contact you other then this form is very aggravating...
Newbie
I have been charged 4 times this month... 9/1, 9/4 and twice on 9/16... And I'm sorry not having a way for you Customer's to contact you other then this form is very aggravating...
SaraiSound
Roadie
221 Views
1 replies
1 likes
Paguei a conta premium há mais de 3 dias e até agora não foi validado. Já saí e entrei no Spotify mais de 500 vezes e não atualizam. Absurdo!
Newbie
Paguei a conta premium há mais de 3 dias e até agora não foi validado. Já saí e entrei no Spotify mais de 500 vezes e não atualizam. Absurdo!
Bittencourt
Spotify Star
157 Views
1 replies
0 likes
I cancelled spotify months ago and I got a charge off 9.99 on my account this morning I want my money out back into my account now
Newbie
I cancelled spotify months ago and I got a charge off 9.99 on my account this morning I want my money out back into my account now
nuzzojon
Newbie
241 Views
2 replies
1 likes