Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40896 Views
- 20 replies
- 1 likes
- 40896 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5205 Views
- 23 replies
- 2 likes
- 5205 Views
- 23 replies
- 2 likes
Superuser Contribution Charged an extra 3 times for student discount
Hello I recently applied and got verified for the student discount for Spotify premium, I checked my card and I got charged for the month, but then the next day I was charged an extra 3 times?? I've tried looking up solutions but what comes up is peo...
- Hello I recently applied and got verified for the student discount for Spotify premium, I checked my card and I got charged for the month, but then the next day I was charged an extra 3 times?? I've ...
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- Roadie
- 112 Views
- 1 replies
- 0 likes
- 112 Views
- 1 replies
- 0 likes
Superuser Contribution signing up for student premium and they charged me when I didn't complete
So I was signing up for a premium student trial and entered my car details and they said I wasn't going to be charged till I finish. I couldn't find my high school so I left and I checked my bank card and there was money taken out after they said the...
- So I was signing up for a premium student trial and entered my car details and they said I wasn't going to be charged till I finish. I couldn't find my high school so I left and I checked my bank car...
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- Roadie
- 110 Views
- 1 replies
- 0 likes
- 110 Views
- 1 replies
- 0 likes
Capital One Statement Credit / Premium
Hi there. Regarding the Capital One statement credit when you use it to pay for a Premium sunscription - is that a one-time credit or are you credited half of your payment EACH month through April 2018? Thank you!
- Hi there. Regarding the Capital One statement credit when you use it to pay for a Premium sunscription - is that a one-time credit or are you credited half of your payment EACH month through Ap...
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- Newbie
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
No spotify premium yet after payment.
I already research on how to solve the problem but still I didn't come up with a solution. So I decided a topic myself.
- I already research on how to solve the problem but still I didn't come up with a solution. So I decided a topic myself.
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- Casual Listener
- 209 Views
- 4 replies
- 0 likes
- 209 Views
- 4 replies
- 0 likes
Superuser Contribution Accidentally changed from 3 months for 0.99 to family plan, remaining days are gone
As title states, I wanted to check out the info on family plans and accidentally changed to a family plan while still having a month left from my 3 months for 0.99 deal. Now when I cancel the family plan it won't give me the remaining duration.
- As title states, I wanted to check out the info on family plans and accidentally changed to a family plan while still having a month left from my 3 months for 0.99 deal. Now when I cancel the family ...
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- Casual Listener
- 284 Views
- 2 replies
- 0 likes
- 284 Views
- 2 replies
- 0 likes
SPOTIFY PREMIUM PAID BUT NOT WORKING!
I need help getting my premium going. I've been seeing the same issue with others and there's no answers being given when I look them up. Cmon Spotify!
- I need help getting my premium going. I've been seeing the same issue with others and there's no answers being given when I look them up. Cmon Spotify!
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- Community Legend
- 298 Views
- 5 replies
- 0 likes
- 298 Views
- 5 replies
- 0 likes
Premium but not counted as premium
Hello there,I have upgraded my Spotify to premium a few days ago but the application doesn't count me as premium member ? I can't queue up songs nor autoplay a playlist without it shuffling.I tried logging out and in but nothing. I checked my account...
- Hello there, I have upgraded my Spotify to premium a few days ago but the application doesn't count me as premium member ? I can't queue up songs nor autoplay a playlist without it shuffling. I tri...
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- Community Legend
- 233 Views
- 4 replies
- 0 likes
- 233 Views
- 4 replies
- 0 likes
Superuser Contribution TWO PERSONS - ONE ACCOUNT? Ok to Spotify?
Hey! Does Spotify accept, if two different persons use one Spotify premium account, listening to music in different times? Is it ok with Spotify's terms and conditions? I have not found any of information about it. What if the persons live in differe...
- Hey! Does Spotify accept, if two different persons use one Spotify premium account, listening to music in different times? Is it ok with Spotify's terms and conditions? I have not found any of inform...
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- Casual Listener
- 203 Views
- 2 replies
- 0 likes
- 203 Views
- 2 replies
- 0 likes
Signed up for Vodafone x and after one month premium stoped
I signed up for Vodafone x wich was an offer wich granted you access to Spotify premium for one month after each top up . All was good for the first month , but after topping up for the second time I no longer have access to Spotify premium. Why ??
- I signed up for Vodafone x wich was an offer wich granted you access to Spotify premium for one month after each top up . All was good for the first month , but after topping up for the second time I...
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
Using a giftcard for the premium
Hello everyone, I had a question about using the payment of the premium. I only want to buy it with a giftcards that you can buy in the stores. But I can't find it anywhere. Only with VISA and I don't want to give my number and that Spotify takes mon...
- Hello everyone, I had a question about using the payment of the premium. I only want to buy it with a giftcards that you can buy in the stores. But I can't find it anywhere. Only with ...
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- Spotify Star
- 111 Views
- 1 replies
- 0 likes
- 111 Views
- 1 replies
- 0 likes
cannot add new card or make payment
Hi, this is becoming an issue. I need to update my payment information before I lose my premium status, but Spotify will not allow me to. I've entered all of my information correctly and have tried 3 different cards in case it was a card issue, Spoti...
- Hi, this is becoming an issue. I need to update my payment information before I lose my premium status, but Spotify will not allow me to. I've entered all of my information correctly and have t...
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- Spotify Star
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
PIN ROTO
NECESITO AYUDA, SE HA ROTO MI TARJETA DE CANJE AL RASPAR EL CÓDIGO AYUDAAA DEADE MÉXICO
- NECESITO AYUDA, SE HA ROTO MI TARJETA DE CANJE AL RASPAR EL CÓDIGO AYUDAAA DEADE MÉXICO
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- 229 Views
- 0 replies
- 0 likes
- 229 Views
- 0 replies
- 0 likes
Account deleted
Hello I don't want my account anymore, I'm still on day 1 of 30 day trial but want to delete the account thank you
- Hello I don't want my account anymore, I'm still on day 1 of 30 day trial but want to delete the account thank you
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- Newbie
- 274 Views
- 2 replies
- 0 likes
- 274 Views
- 2 replies
- 0 likes
Had to reset my phone in abroad, is this going to effect my payment ? I was paying in TL before ..
Purchased premium 2 months ago, now I am in USA for vacation. I had to factory reset my phone and when downloading Spotify the app pointed out that premium membership is 10usd per month. Am I going to pay in DOLLARS now?
- Purchased premium 2 months ago, now I am in USA for vacation. I had to factory reset my phone and when downloading Spotify the app pointed out that premium membership is 10usd per month. Am I going t...
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- Spotify Star
- 83 Views
- 1 replies
- 0 likes
- 83 Views
- 1 replies
- 0 likes
Living overseas and can't go premium
I am living in Colombia at the moment and I want to go premium. All of my credit cards are Australian and it doesn't let me use an Australian card on a Colombian account but it won't let me use Spotify Australia while I am in Colombia.. or as far as ...
- I am living in Colombia at the moment and I want to go premium. All of my credit cards are Australian and it doesn't let me use an Australian card on a Colombian account but it won't let me use Spoti...
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- 78 Views
- 0 replies
- 0 likes
- 78 Views
- 0 replies
- 0 likes
card error now being charged 5 times
I wrote the original message below:trying to update my account with my new debit card... putting in all the information correctly but I just keep getting a "woops! there was an error" every single time?--Now I have multiple charges on my account I as...
- I wrote the original message below: trying to update my account with my new debit card... putting in all the information correctly but I just keep getting a "woops! there was an error" every single ...
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- 79 Views
- 0 replies
- 0 likes
- 79 Views
- 0 replies
- 0 likes
Premium Prompt
Spotify keeps on asking me if I wanted to get a premium family? I've used the account for 3 devices. Is that the limit? And it prevent me from skipping all i want? Please help. Im using an android as of this moment. It doesn't allow me to scroll over...
- Spotify keeps on asking me if I wanted to get a premium family? I've used the account for 3 devices. Is that the limit? And it prevent me from skipping all i want? Please help. Im using an android as...
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- Community Legend
- 299 Views
- 1 replies
- 0 likes
- 299 Views
- 1 replies
- 0 likes
Superuser Contribution Ptemium
Although I did not receive any service but my credit card was charged 2 times. Please interested in.
- Although I did not receive any service but my credit card was charged 2 times. Please interested in.
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- Roadie
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Superuser Contribution Payment Mode for Premium for Family
I am planning to get Premium for Family but I don't have a credit card or a paypal card. Is it possible to pay through Globe postpaid or through bank deposit?
- I am planning to get Premium for Family but I don't have a credit card or a paypal card. Is it possible to pay through Globe postpaid or through bank deposit?
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- Roadie
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Superuser Contribution i still dont have my premium subscriotion
they emailed the ref number and i paid it thru sm mall bayad center but i didnt get my premium subs? how will i get it?_
- they emailed the ref number and i paid it thru sm mall bayad center but i didnt get my premium subs? how will i get it?_
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- Roadie
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes