Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 149181 Views
- 100 replies
- 12 likes
- 149181 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 17115 Views
- 27 replies
- 4 likes
- 17115 Views
- 27 replies
- 4 likes
Superuser Contribution New phone, lost all music and free Premium Trial causing problems
I changed phones recently (iPhone to iPhone) but when I logged back into my Spotify account it asked if I wanted to trial Premium for free, I said yes but then all my previously saved music and playlists were gone. I came to terms with that but now t...
- I changed phones recently (iPhone to iPhone) but when I logged back into my Spotify account it asked if I wanted to trial Premium for free, I said yes but then all my previously saved music and playl...
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- Not applicable
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Family not working - HELP
Hello,I'm part of a Premium Family account my husband set up for me and my children several months ago. It's always worked fine, but the other day I opened the Spotify app and my account was suddenly back to Free! I don't know what to do as I've alre...
- Hello, I'm part of a Premium Family account my husband set up for me and my children several months ago. It's always worked fine, but the other day I opened the Spotify app and my account was sudden...
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- Not applicable
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Premium payment delay
Hi! Spotify wanted to charge my monthly payment today but i will not be able to have enough funds on my debit card until the 14th of Sept. Will I lose my Premium until that or they can wait for this long time before terminating my Premium access?
- Hi! Spotify wanted to charge my monthly payment today but i will not be able to have enough funds on my debit card until the 14th of Sept. Will I lose my Premium until that or they can wait for this ...
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- Not applicable
- 291 Views
- 1 replies
- 1 likes
- 291 Views
- 1 replies
- 1 likes
Cancel Charge
Hi,My wife was using a premium account discount and it finished today. I just put her in my family plan, but she received an email about the charge of the single premium account today. Can you cancel this charge?
- Hi, My wife was using a premium account discount and it finished today. I just put her in my family plan, but she received an email about the charge of the single premium account today. Can you...
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- Not applicable
- 173 Views
- 1 replies
- 1 likes
- 173 Views
- 1 replies
- 1 likes
Premium subscription not recognised by Alexa
I have a premium subscription on my phone but when I pair it to Alexa, it doesnt seem to work. When logging into my account online, it says I have a free membership. Thats not right but I can't see how to correct it. Any ideas? Can't believe there is...
- I have a premium subscription on my phone but when I pair it to Alexa, it doesnt seem to work. When logging into my account online, it says I have a free membership. Thats not right but I...
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- Regular
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
soy premium pero no tengo los beneficios
hola me suscribi a una cuenta premium el 30 de agosto y no he tenido los beneficios de este, no tengo ilimitados los cambios de canción, no lo puedo usar aleatorio y tampoco me deja adelantar ni atrasar la canción, espero una rapida respuesta y soluc...
- hola me suscribi a una cuenta premium el 30 de agosto y no he tenido los beneficios de este, no tengo ilimitados los cambios de canción, no lo puedo usar aleatorio y tampoco me deja adelantar ni atra...
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- Newbie
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
I have Premium, but it's telling me I don't have premium?
I have a Spotify Family Plan, but it's still not letting me do some premium actions. Can someone please help? Thanks!
- I have a Spotify Family Plan, but it's still not letting me do some premium actions. Can someone please help? Thanks!
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- Spotify Star
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
trouble with Starbucks premium
Hey so my phone with my account finally kicked the bucket (it fell into a toilet ugh). When I got a new phone and downloaded spotify, I enter my account info(my only account btw) and saw my premium stuff as well as my library and the like was not the...
- Hey so my phone with my account finally kicked the bucket (it fell into a toilet ugh). When I got a new phone and downloaded spotify, I enter my account info(my only account btw) and saw my premium s...
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- Spotify Star
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes
Dolandırıcılar
Ayın 2 sinde 7 tl çektiniz hesabımdan öğrenci olduğum doğrulanamadı paramı geri istiyorum apple musice geçicem. 50 tane talep formu doldurdum şerefsizler verdiğiniz hizmet gibi bu sistemi inceleyenlerde 5 para etmez. Allah belanızı versin
- Ayın 2 sinde 7 tl çektiniz hesabımdan öğrenci olduğum doğrulanamadı paramı geri istiyorum apple musice geçicem. 50 tane talep formu doldurdum şerefsizler verdiğiniz hizmet gibi bu sistemi inceleyenle...
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- 144 Views
- 0 replies
- 1 likes
- 144 Views
- 0 replies
- 1 likes
Spotify family shuffleplay
We had a premium membership and upgraded to Premium family. My son made playlists, but after logging off his playlists are gone. Before logging off he was also unable to choose songs from his playlists. When clicking on the "shuffleplay arrows" a scr...
- We had a premium membership and upgraded to Premium family. My son made playlists, but after logging off his playlists are gone. Before logging off he was also unable to choose songs from his playlis...
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- 87 Views
- 0 replies
- 0 likes
- 87 Views
- 0 replies
- 0 likes
billed twice
I got billd 3 times with the student discount and one time with a 9.99 normal premium price, what can i do?
- I got billd 3 times with the student discount and one time with a 9.99 normal premium price, what can i do?
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- Community Legend
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Student premium
I tried to sign up for the student discount premium but I'm still on free and my card has been charged twice. I now have no money in my account and I can't get it back because it's pending.
- I tried to sign up for the student discount premium but I'm still on free and my card has been charged twice. I now have no money in my account and I can't get it back because it's pending.
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- Casual Listener
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Premium Discount with Quicksilver card
I saw that Capital One is offering a 50% statement credit when you use your Quicksilver card for your subscription. I was able to add my card but then I had an issue with my Capital One app when it wanted me verify my card with Spotify. So I tried ad...
- I saw that Capital One is offering a 50% statement credit when you use your Quicksilver card for your subscription. I was able to add my card but then I had an issue with my Capital One app when it w...
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- 540 Views
- 0 replies
- 0 likes
- 540 Views
- 0 replies
- 0 likes
I have Spotify Premium through my phone carrier and I just bought an Echo Dot, but...
I've had a Spotify Premium account for years, through Sprint. I bought an Echo Dot and when I try to connect to Spotify through the Alexa app, it continues to say that I need to upgrade to Premium to use it. I'm perplexed. I've verified my account is...
- I've had a Spotify Premium account for years, through Sprint. I bought an Echo Dot and when I try to connect to Spotify through the Alexa app, it continues to say that I need to upgrade to Prem...
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- 131 Views
- 0 replies
- 0 likes
- 131 Views
- 0 replies
- 0 likes
Why am I getting charged when I don't have premium
I tried to get premium with the student discount because I am a student who goes to High School. Then when I saw that it doesn't accept High Schools I gave up. But 5 mins later I got billed $4.99 and I don't see any premium on my account. Is this a b...
- I tried to get premium with the student discount because I am a student who goes to High School. Then when I saw that it doesn't accept High Schools I gave up. But 5 mins later I got billed $4.99 and...
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- Newbie
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Family premium
"I have paid for Family Premium. The payment came out on 20th August. Spotify has just reverted back to free and is asking me to upgrade to Premium. I logged out and back in and it's still asking to upgrade to Premium. Please fix this asap!!"
- "I have paid for Family Premium. The payment came out on 20th August. Spotify has just reverted back to free and is asking me to upgrade to Premium. I logged out and back in and it's still asking to ...
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- Newbie
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Superuser Contribution Cobrança duplicada e Premium não ativado.
Fiz a assinatura do Spotify Premium e recebi duas cobranças de R$ 10,00 no meu cartão e minha conta ainda continua FREE
- Fiz a assinatura do Spotify Premium e recebi duas cobranças de R$ 10,00 no meu cartão e minha conta ainda continua FREE
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- Roadie
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Superuser Contribution premium university
On Sunday I sent you to spotify the application for my university account and today is Wednesday and I still do not get the answer, how much more should I wait for the answer, thanks for responding
- On Sunday I sent you to spotify the application for my university account and today is Wednesday and I still do not get the answer, how much more should I wait for the answer, thanks for responding
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution Being charged
Hello i was trying to get the student premium but wasnt able to since UCI wasnt listed but on my debit card it was still charged and i dont even have premium. How do i fix it and cancel from being charged.
- Hello i was trying to get the student premium but wasnt able to since UCI wasnt listed but on my debit card it was still charged and i dont even have premium. How do i fix it and cancel from being ch...
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- Roadie
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Superuser Contribution siguen cobrando mi cuenta y estoy en Spotify Free
Comencé a utilizar Spotify Premium y luego tomé la decisión de utilizar Spotify Free, pero siguen cobrandome mensualmente como si estuviera utilizando la version Premium, qué debo hacer para que no me descuenten más sobre mi tarjeta.
- Comencé a utilizar Spotify Premium y luego tomé la decisión de utilizar Spotify Free, pero siguen cobrandome mensualmente como si estuviera utilizando la version Premium, qué debo hacer para que no m...
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- Roadie
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes