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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131363 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
64780 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245543 Views
150 replies
13 likes
For the last two days I've been trying to pay with three different credit cards, all of them meet the requirements and have enough funds to pay the subscription. Please help me cause now my subscription is paused and I can't use Spotify unless I down...
For the last two days I've been trying to pay with three different credit cards, all of them meet the requirements and have enough funds to pay the subscription. Please help me cause now my subs...
Community Legend
269 Views
1 replies
1 likes
Tenía pagdo Spotify por un año y ya venció, no me sale la opción de pagarlo por el año completo, tiene que ser mes por mes el pago?
Tenía pagdo Spotify por un año y ya venció, no me sale la opción de pagarlo por el año completo, tiene que ser mes por mes el pago?
154 Views
0 replies
0 likes
I'm paying via mobile. I already have 135 load balance on my phone but after entering the pin they sent me it said i dont have enough credit but the price was only 129 php.
I'm paying via mobile. I already have 135 load balance on my phone but after entering the pin they sent me it said i dont have enough credit but the price was only 129 php.
Community Legend
301 Views
1 replies
0 likes
Hi!I would like to know if spotify gift cards are available in canada? I live at montreal and i failed to see them in store. If they are available, where can i get them? Thank you!
Hi! I would like to know if spotify gift cards are available in canada? I live at montreal and i failed to see them in store. If they are available, where can i get them? Tha...
Newbie
41391 Views
3 replies
1 likes
I paid for the student discount and my card was charged for it but when I tried paying for it, it said they couldn't verify I was a student at the college. Yet i was still charged the $5 and still don't have premium
I paid for the student discount and my card was charged for it but when I tried paying for it, it said they couldn't verify I was a student at the college. Yet i was still charged the $5 and still do...
Community Legend
193 Views
1 replies
0 likes
I cancelled my account a month ago and spotify is still taking $10.18 out of my account every month. Please contact me asap or I will report the matter to CASE.
I cancelled my account a month ago and spotify is still taking $10.18 out of my account every month. Please contact me asap or I will report the matter to CASE.
Gig Goer
457 Views
1 replies
0 likes
It charged about $35 dollars out of my account and I can't evem use premium. I tried paying for the student package and it told me it couldnt find me as a student. So I would try again but I didnt know it kept taking my money out
It charged about $35 dollars out of my account and I can't evem use premium. I tried paying for the student package and it told me it couldnt find me as a student. So I would try again but I didnt kn...
Spotify Star
418 Views
5 replies
0 likes
Moramos todos no mesmo endereço, mas o Spotify esta dizendo que não! Preciso de ajuda!
Moramos todos no mesmo endereço, mas o Spotify esta dizendo que não! Preciso de ajuda!
Not applicable
240 Views
1 replies
0 likes
Já efetuei o pagamento pelo premium universitário no cartão de crédito, chegou a confirmação de que foi aceito e já recebi o meu recibo de pagamento, mas mesmo assim o meu premium não está disponível!Tentei fazer log off duas vezes e nada, só está di...
Já efetuei o pagamento pelo premium universitário no cartão de crédito, chegou a confirmação de que foi aceito e já recebi o meu recibo de pagamento, mas mesmo assim o meu premium não está disponível...
Not applicable
185 Views
1 replies
0 likes
Adicionei um membro ao meu plano familiar, porém tanto no aplicativo para smartphone como para o notebook a conta não atualiza para premium. Já desinstalamos e reinstalamos os app, ja saímos e entramos novamente. Quando acessamos a conta dele pelo na...
Adicionei um membro ao meu plano familiar, porém tanto no aplicativo para smartphone como para o notebook a conta não atualiza para premium. Já desinstalamos e reinstalamos os app, ja saímos e entram...
Not applicable
200 Views
1 replies
0 likes
What would be the cause of this? I go to Tulsa Community College, it is on the list of colleges Spotify has a discount for, but whenever I put my information in it says it cannot verify that I am student there.
What would be the cause of this? I go to Tulsa Community College, it is on the list of colleges Spotify has a discount for, but whenever I put my information in it says it cannot verify that I am stu...
Not applicable
244 Views
1 replies
0 likes
my music isn't playing !!!! help
my music isn't playing !!!! help
Roadie
219 Views
1 replies
0 likes
Buenas tardes, quiero consultarle si a alguno le pasó. Yo empecé pagando premium y ahora me pase al pack familiar pero me siguen cobrando los dos. Cómo hago para eliminar el anterior?
Buenas tardes, quiero consultarle si a alguno le pasó. Yo empecé pagando premium y ahora me pase al pack familiar pero me siguen cobrando los dos. Cómo hago para eliminar el anterior?
141 Views
0 replies
0 likes
For some reason my account was deleted, not by me, and I can no longer access it but I am still being charged. I either want my account reactivated or my money back.
For some reason my account was deleted, not by me, and I can no longer access it but I am still being charged. I either want my account reactivated or my money back.
129 Views
0 replies
0 likes
Hi, I closed my account with you many (4) months ago. When I,m looking at my account I dont see any credit card linked with my account. I have verified if there is any other account with spotify connected with another mail adresses. The is no other a...
Hi, I closed my account with you many (4) months ago. When I,m looking at my account I dont see any credit card linked with my account. I have verified if there is any ot...
Spotify Star
173 Views
1 replies
0 likes
I moved from Sweden to Norway and got a new bank, but I'm unable to change my country (and hence my credit card details). I've followed the instructions for changing country if you have Spotify Premium, but it didn't update.
I moved from Sweden to Norway and got a new bank, but I'm unable to change my country (and hence my credit card details). I've followed the instructions for changing country if you have Spotify ...
Casual Listener
260 Views
2 replies
0 likes
I recently entered a gift card for three months of spotify premium. Everything was going great, but today I was notified that my "free trial ended" and my spotify premium is no longer available. I've not even had it a full week. Very disappointing!
I recently entered a gift card for three months of spotify premium. Everything was going great, but today I was notified that my "free trial ended" and my spotify premium is no longer available. I've...
Roadie
276 Views
1 replies
0 likes
That's right. But only because I get 6 months for free with my phone provider. But I can only do so if I change my account to "free". Is there anyone who could assist me in this?
That's right. But only because I get 6 months for free with my phone provider. But I can only do so if I change my account to "free". Is there anyone who could assist me in this?
Casual Listener
191 Views
1 replies
0 likes
Today i payed for premium using the university option, a mail from my bank was sent to me saying that spotify charged me the corresponding 3 dolars but my account is still a free account. What should i do?
Today i payed for premium using the university option, a mail from my bank was sent to me saying that spotify charged me the corresponding 3 dolars but my account is still a free account. What should...
Regular
214 Views
1 replies
1 likes
Have moved from New Zealand to Ireland. I am unable to change my country (and hence my credit card details). I have followed the instructions for changing country if you have Spotify Premium. However under 'update details' there is no option to selec...
Have moved from New Zealand to Ireland. I am unable to change my country (and hence my credit card details). I have followed the instructions for changing country if you have Spotify Premium. However...
Community Legend
288 Views
1 replies
0 likes
