Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 79964 Views
- 50 replies
- 4 likes
- 79964 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10073 Views
- 23 replies
- 2 likes
- 10073 Views
- 23 replies
- 2 likes
Inclusão de pessoas no premium família.
Boa tarde, estou tentando incluir minha prima que reside no mesmo endereço que o meu, mas não consigo. Pois estou recebendo um email, dizendo que ela não reside no mesmo endereço, porém ela reside. E agora ?
- Boa tarde, estou tentando incluir minha prima que reside no mesmo endereço que o meu, mas não consigo. Pois estou recebendo um email, dizendo que ela não reside no mesmo endereço, porém ela re...
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- Casual Listener
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Superuser Contribution iOS App says Premium but can't use Premium features..
I bought one month of Premium and in the iOS app it says I have Premium but I don't have access to the Premium features.. I logged off and on several times, also reinstalled the Spotify app. Not sure what's going on..?
- I bought one month of Premium and in the iOS app it says I have Premium but I don't have access to the Premium features.. I logged off and on several times, also reinstalled the Spotify app. Not sure...
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- Casual Listener
- 200 Views
- 2 replies
- 0 likes
- 200 Views
- 2 replies
- 0 likes
DO I GET MY BILL PRO-RATED IF I WERE TO CHANGE MY PREMIUM PLAN TO A FAMILY PLAN?
hi all anyone knows if i will have a pro-rate on my bill if i were to change my plan in the middle of my billing cycle?
- hi all anyone knows if i will have a pro-rate on my bill if i were to change my plan in the middle of my billing cycle?
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- 303 Views
- 0 replies
- 0 likes
- 303 Views
- 0 replies
- 0 likes
Cancel normal premium while on family plan?
Hi,My family recently decided to join the family plan for premium. When I accepted, I was already registered for normal premium, at $10/month. I can not figure out how to cancel this, and now my account is being billed for 2 different plans. How do i...
- Hi, My family recently decided to join the family plan for premium. When I accepted, I was already registered for normal premium, at $10/month. I can not figure out how to cancel this, and now my ac...
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- Spotify Star
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Why am i being billed monthly?
My account is not premium, so there is no way to try and cancel a subscription however I am getting billed monthly.
- My account is not premium, so there is no way to try and cancel a subscription however I am getting billed monthly.
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- Community Legend
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Superuser Contribution Account won't update to premium after I paid
My account payment didn't go through and reverted to FREE. I have since paid but account hasn't updated to PREMIUM.I have tried logging out and back in.I have tried deleting app and reinstalling.I have contacted Apple and they redirected me to Spotif...
- My account payment didn't go through and reverted to FREE. I have since paid but account hasn't updated to PREMIUM. I have tried logging out and back in. I have tried deleting app and reinstalling....
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- Not applicable
- 5840 Views
- 2 replies
- 0 likes
- 5840 Views
- 2 replies
- 0 likes
Superuser Contribution Trouble with my premium account
Two days ago I started my premium account it still isn't working. Please any suggestion
- Two days ago I started my premium account it still isn't working. Please any suggestion
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- Newbie
- 272 Views
- 2 replies
- 0 likes
- 272 Views
- 2 replies
- 0 likes
Failed Payment - Changed Details - Failed Payment Again - But Card Charged
Hello! If anyone is able to help I would greatly appreciate it. A few days ago, I received an email that my payment failed. While I was initially surprised, I remembered that I had canceled that particular card and gotten a new one. So, I went online...
- Hello! If anyone is able to help I would greatly appreciate it. A few days ago, I received an email that my payment failed. While I was initially surprised, I remembered that I had canceled ...
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- 127 Views
- 0 replies
- 0 likes
- 127 Views
- 0 replies
- 0 likes
Superuser Contribution No me acepta la tarjeta
Tengo una queja muy severa con spotify este mes de la nada me aparecio que actualice mis datos y en verdad no se por que , por que tendria que actualizarlos si siempre pago con la tarjeta que tengo y la verdad espero la pronta solucion por que ya no ...
- Tengo una queja muy severa con spotify este mes de la nada me aparecio que actualice mis datos y en verdad no se por que , por que tendria que actualizarlos si siempre pago con la tarjeta que tengo y...
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- Roadie
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Superuser Contribution Lost my premium account
I recently brought my phone in for repairs.I had gotten premium for 9.99 for three months about a month ago.Now its asking me to pay 9.99 a month and i cant listen to my music off lineMitchell
- I recently brought my phone in for repairs. I had gotten premium for 9.99 for three months about a month ago. Now its asking me to pay 9.99 a month and i cant listen to my music off line Mitchell
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- Roadie
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Superuser Contribution Premium subscription not recognised
HiI have had a premium account for 2 years; paying monthly. Trying to add a device to my account and I'm being told to buy premium as the website says I only have Spotify free. Asking me to register and pay even though I already have! Help?! Thanks
- Hi I have had a premium account for 2 years; paying monthly. Trying to add a device to my account and I'm being told to buy premium as the website says I only have Spotify free. Asking me to registe...
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- Roadie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Superuser Contribution Me han cancelado mi cuenta Familiar
Hola, Estaba subscrita junto a mi compañera de piso a su Spotify desde hace unos meses y hace unas semanas me cancelaron mi cuenta alegando que yo no vivía en la misma casa. Mi amiga volvió a enviarme una invitación y Spotify le deniega la invitación...
- Hola, Estaba subscrita junto a mi compañera de piso a su Spotify desde hace unos meses y hace unas semanas me cancelaron mi cuenta alegando que yo no vivía en la misma casa. Mi amiga volvió ...
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- Roadie
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
Explicit button
I just paid for my family premium and I can't use my shuffle, repeat, and go back button!!
- I just paid for my family premium and I can't use my shuffle, repeat, and go back button!!
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- 114 Views
- 0 replies
- 0 likes
- 114 Views
- 0 replies
- 0 likes
Superuser Contribution Premium does not work
I paid for premium, the money was deducted from my card, i dont have adds anymore, but the otger features do not work. at all.
- I paid for premium, the money was deducted from my card, i dont have adds anymore, but the otger features do not work. at all.
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- Roadie
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Superuser Contribution Cancel a account with credit card
I had added my credit card on my ex boyfriend account, now he change his password and I don't know how to cancel his account on my credit card!!! Help!!! I already added my credit card on my account today hahaBut I don't wanna pay to him!!What I do?
- I had added my credit card on my ex boyfriend account, now he change his password and I don't know how to cancel his account on my credit card!!! Help!!! I already added my credit card on my account ...
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- Roadie
- 273 Views
- 1 replies
- 0 likes
- 273 Views
- 1 replies
- 0 likes
premium not working
i bought my premium account last night and it won't let me turn off shuffle it tells me to upgrade to premium and i made sure that it is assigned to the right account
- i bought my premium account last night and it won't let me turn off shuffle it tells me to upgrade to premium and i made sure that it is assigned to the right account
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- Regular
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
paguei plano familia e não mudou para premium
acabei de fazer a assinatura do plano família, mas a página do pagamento voltou e pediu para que eu preenchesse novamente os dados, sendo que meu cartão já detectou o pagamento. nao estou com o plano premium ainda.o que fazer?
- acabei de fazer a assinatura do plano família, mas a página do pagamento voltou e pediu para que eu preenchesse novamente os dados, sendo que meu cartão já detectou o pagamento. nao estou com o plano...
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- 130 Views
- 0 replies
- 0 likes
- 130 Views
- 0 replies
- 0 likes
Me ajude
Estou com minha conta ativa e paga mas não consigo passar as músicas o quê acontece?????
- Estou com minha conta ativa e paga mas não consigo passar as músicas o quê acontece?????
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- Casual Listener
- 219 Views
- 4 replies
- 0 likes
- 219 Views
- 4 replies
- 0 likes
Perdi minha conta spotify premium, como faço para recuperala? continuo recebendo as cobranças.
perdi o email da minha conta spotify premium, e não consigo recuperalo, queria cancelar a assinatura premium, ou transferir ela para outra conta do spotify.
- perdi o email da minha conta spotify premium, e não consigo recuperalo, queria cancelar a assinatura premium, ou transferir ela para outra conta do spotify.
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- 1086 Views
- 0 replies
- 6 likes
- 1086 Views
- 0 replies
- 6 likes
Can't pay for Premium with PayPal account
Hello, I created a new account because my former account was created through facebook which I wanted no more and couldn't change it. My former account was paid monthly with my paypal account.I want to buy premium for my new account but everytime I ge...
- Hello, I created a new account because my former account was created through facebook which I wanted no more and couldn't change it. My former account was paid monthly with my paypal account...
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- 118 Views
- 0 replies
- 0 likes
- 118 Views
- 0 replies
- 0 likes