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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73087 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136287 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77591 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
262798 Views
157 replies
13 likes
How do I find out what account my mobile number is linked to?I am being charged monthly from my phone bill but I don't know what email address/ account is linked to this?
How do I find out what account my mobile number is linked to? I am being charged monthly from my phone bill but I don't know what email address/ account is linked to this?
Roadie
223 Views
1 replies
0 likes
I have been paying for Spotify Premium for over a year now with my debit card and stopped payment with my card last month. I did this because I lost my debit card and ordered a new one but decided to wait until my birthday to update my payment, becau...
I have been paying for Spotify Premium for over a year now with my debit card and stopped payment with my card last month. I did this because I lost my debit card and ordered a new one but deci...
Roadie
243 Views
1 replies
0 likes
Hi, My 12 year old managed to sign up for a 7 day free trial and now my PayPal account has been charged $11.99 which is for Premium. I need to know - 1. If he worked out my PayPal details where is my "sign-up/welcome" email from Spotify which I assum...
Hi, My 12 year old managed to sign up for a 7 day free trial and now my PayPal account has been charged $11.99 which is for Premium. I need to know - 1. If he ...
Roadie
252 Views
1 replies
0 likes
I got new one student subscribe. But spotify take 2 extra paid.
I got new one student subscribe. But spotify take 2 extra paid.
Roadie
218 Views
1 replies
0 likes
My wife purchased the family subscription. We click the link to join and the page just spins and does nothing. Happening on iphone and desktop versions. There has been no email confirmations, no spam, we are getting the emails just fine, it is just n...
My wife purchased the family subscription. We click the link to join and the page just spins and does nothing. Happening on iphone and desktop versions. There has been no email confirmations, no spam...
Roadie
217 Views
1 replies
0 likes
I was about to get premium in the settings but it only shows that im in free subscription and no "get premium" below it what should i do?
I was about to get premium in the settings but it only shows that im in free subscription and no "get premium" below it what should i do?
Newbie
240 Views
1 replies
0 likes
Signed up for the student premium. It took the payment but said I wasn't eligible for the student premium (school isnt in the options) would like this resolved
Signed up for the student premium. It took the payment but said I wasn't eligible for the student premium (school isnt in the options) would like this resolved
Roadie
248 Views
1 replies
0 likes
How did this happen? I do NOT use your service.
How did this happen? I do NOT use your service.
Roadie
235 Views
1 replies
0 likes
I have a free Spotify account set up in Australia which was working fine. I am currently in Romania and wanted to upgrade to Premium. I changed the home page to Australia and tried to use many Australian Credit Cards but none of them will work? This ...
I have a free Spotify account set up in Australia which was working fine. I am currently in Romania and wanted to upgrade to Premium. I changed the home page to Australia and tried to use many ...
Roadie
250 Views
1 replies
0 likes
Every time I put my credit card info, it says that my card is having a "bad day", even though i'm sure there's not any problem with it once I buy other things online with it. Any help?
Every time I put my credit card info, it says that my card is having a "bad day", even though i'm sure there's not any problem with it once I buy other things online with it. Any help?
Roadie
213 Views
1 replies
0 likes
My internet provider offers free premium spotify with my fibre connection but I can't activate it as my previously existing free account keeps appearing and trying to charge me for upgrading.
My internet provider offers free premium spotify with my fibre connection but I can't activate it as my previously existing free account keeps appearing and trying to charge me for upgrading.
194 Views
0 replies
0 likes
mi nombre de usuario no aparece cuando mis amigos intentan buscarme, acabo de suscribirme a una cuenta premium, porque pasa eso?
mi nombre de usuario no aparece cuando mis amigos intentan buscarme, acabo de suscribirme a una cuenta premium, porque pasa eso?
Not applicable
2802 Views
3 replies
0 likes
Hi,I would like to get a refund and cancel the premium services please asap.Best regards
Hi, I would like to get a refund and cancel the premium services please asap. Best regards
166 Views
0 replies
0 likes
Hello, I bought Student Discount my credit card. and I sent my transcripts. Then, they come back to me. "Verified". I continued to complete but It wanted to me again credit card number and 6.99₺. What can I do? I'm already bought this.
Hello, I bought Student Discount my credit card. and I sent my transcripts. Then, they come back to me. "Verified". I continued to complete but It wanted to me again credit card number and 6.99₺. Wha...
245 Views
0 replies
0 likes
Spotify just changed my email address to someone else's. How do I get it back?!
Spotify just changed my email address to someone else's. How do I get it back?!
213 Views
0 replies
0 likes
Hello, is it possible to pay for Spotify Premium with Student Discount using PayPal? Because I have trouble doing so. They only allow me to use PayPal for Premium when paying full 6,99 euros per month. Why so? Thank you
Hello, is it possible to pay for Spotify Premium with Student Discount using PayPal? Because I have trouble doing so. They only allow me to use PayPal for Premium when paying full 6,99 euros per mont...
Community Legend
252 Views
1 replies
0 likes
I have a family subscription.I recently moved from the UK to Australia and changed my details.I deleted my partners account by accident at this point.She has set up a new account but lost her playlists. Can they be retrieved by Spotify?
I have a family subscription. I recently moved from the UK to Australia and changed my details. I deleted my partners account by accident at this point. She has set up a new account but lost her p...
Community Legend
380 Views
1 replies
0 likes
So I signed up for student premium and I got charged twice again. Spotify have taken away the option of talking to someone to get it fixed. What can I do to get my money back?
So I signed up for student premium and I got charged twice again. Spotify have taken away the option of talking to someone to get it fixed. What can I do to get my money back?
Community Legend
594 Views
3 replies
0 likes
My daughter signed up for a student premium account and used my Spotify account and my online payment card. SMS from my card provider confirmed charge went through, twice.This would have been fine since charge can just be applied for future monthly s...
My daughter signed up for a student premium account and used my Spotify account and my online payment card. SMS from my card provider confirmed charge went through, twice.This would have been fine si...
Community Legend
279 Views
1 replies
0 likes
I bought a Spotify Premium month ago. I read that when I buy it for the first time i can get 30 days Premium for free. And now I don't have these 30 free days. What happened? I won't/can't get it? Please, be nice, I'm a noobie
I bought a Spotify Premium month ago. I read that when I buy it for the first time i can get 30 days Premium for free. And now I don't have these 30 free days. What happened? I won't/can't get it? Pl...
Spotify Star
413 Views
3 replies
0 likes
