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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69871 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133986 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71760 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255019 Views
156 replies
13 likes
The credit card details for premium subscription payment have been updated. Spotify is not taking this into account and the old card is charged still
The credit card details for premium subscription payment have been updated. Spotify is not taking this into account and the old card is charged still
128 Views
0 replies
0 likes
So I tried the student premium, and I got charge twice and I can't even start my 30 day free trial because it said that it didn't recognize my zip code. But how come I got charged twice? So if I cancel my order will I get my money back?
So I tried the student premium, and I got charge twice and I can't even start my 30 day free trial because it said that it didn't recognize my zip code. But how come I got charged twice? So if I canc...
Roadie
223 Views
1 replies
0 likes
PLEASE HELP!!!!!!! I NEED A REFUND ASAP MY MOM OS PISSED AT ME BC SPOTIFY STILL CHARGED MY ACC AFTER I CANCELLED PREMIUM AND THEN TRIED TO RENEW IT BUT THE CARD DIDNT WORK AND IT SAID NOTHING HAD BEEN CHARGED BUT THERES A CHARGE HELP ME PLEASE
PLEASE HELP!!!!!!! I NEED A REFUND ASAP MY MOM OS PISSED AT ME BC SPOTIFY STILL CHARGED MY ACC AFTER I CANCELLED PREMIUM AND THEN TRIED TO RENEW IT BUT THE CARD DIDNT WORK AND IT SAID NOTHING HAD BEE...
Roadie
253 Views
1 replies
0 likes
Hoy se me venció la cuenta premium de 3 meses por $9.00, olvidé quitar mi suscripción antes, que debo hacer? Ya no quiero estar suscrita
Hoy se me venció la cuenta premium de 3 meses por $9.00, olvidé quitar mi suscripción antes, que debo hacer? Ya no quiero estar suscrita
Roadie
219 Views
1 replies
0 likes
Number for spotify
Number for spotify
Roadie
291 Views
1 replies
0 likes
I was using a family account with my wife and sun. Today the account suddenly throws out them and I send them a new invitation. I succeeded to add my son, but unfortunately we couldn’t succeed to add my wife. It continuously refuses by saying that th...
I was using a family account with my wife and sun. Today the account suddenly throws out them and I send them a new invitation. I succeeded to add my son, but unfortunately we couldn’t succeed to add...
Casual Listener
388 Views
2 replies
0 likes
I need to talk to a live person now. I still haven't revive my refund in full amount I keep get no answer from u guys pleses,transfer me,now to a live. Operate. Its been to fame long for my refund the watie has been to long. & I need my money today. ...
I need to talk to a live person now. I still haven't revive my refund in full amount I keep get no answer from u guys pleses,transfer me,now to a live. Operate. Its been to fame long for my refund th...
Community Legend
434 Views
1 replies
0 likes
I need to talk to a live person now. I still haven't revive my refund in full amount I keep get no answer from u guys pleses,transfer me,now to a live. Operate. Its been to fame long for my refund the watie has been to long. & I need my money today
I need to talk to a live person now. I still haven't revive my refund in full amount I keep get no answer from u guys pleses,transfer me,now to a live. Operate. Its been to fame long for my refund th...
Community Legend
364 Views
1 replies
0 likes
Bom dia , fiz o cadastro Premium para universitários , anexei os arquivos e ainda não tive o retorno , e ja debitou no meu cartão . Quero saber quanto tempo para retorno .
Bom dia , fiz o cadastro Premium para universitários , anexei os arquivos e ainda não tive o retorno , e ja debitou no meu cartão . Quero saber quanto tempo para retorno .
Newbie
529 Views
4 replies
1 likes
Hi, I've been using Premium for Family for some time. Recently, I blocked my credit card that was being used and so the subscription was ended. Shortly after, I added a new one. I didn't really pay attention to the process of creating the new subscri...
Hi, I've been using Premium for Family for some time. Recently, I blocked my credit card that was being used and so the subscription was ended. Shortly after, I added a new one. I...
201 Views
0 replies
0 likes
hi, new here. i've been trying to buy premium spotify like a week now. nothing works, tried it from phone, pc, other internet, celular data, tried other payment methods... nothing. Spotify just wont accept my money! i searched for help, found that pe...
hi, new here. i've been trying to buy premium spotify like a week now. nothing works, tried it from phone, pc, other internet, celular data, tried other payment methods... nothing. Spotify just wont ...
Not applicable
264 Views
1 replies
0 likes
This is **bleep**ing me right off it's about time you got a customer service number. It's unsubscribed me when I've first 3months for £9.99 and the 3months aren't up yet.
This is **bleep**ing me right off it's about time you got a customer service number. It's unsubscribed me when I've first 3months for £9.99 and the 3months aren't up yet.
146 Views
0 replies
0 likes
My account changed without notification from Premium to Free???What do I have to do? Create a new Premium account? I don't want t pay double...
My account changed without notification from Premium to Free??? What do I have to do? Create a new Premium account? I don't want t pay double...
184 Views
0 replies
0 likes
I had Spotify premium already but signed up for vodafone entertainment pack for the free extra data. They sent me a link in a text message to selet which entertainment package I want to be using. When I select spotify it keeps telling mer I already h...
I had Spotify premium already but signed up for vodafone entertainment pack for the free extra data. They sent me a link in a text message to selet which entertainment package I want to be u...
209 Views
0 replies
0 likes
Hola amigoshe intentado muchas veces de pagar mi plan y seguir con mi premiun familiar como lo he hecho hace un tiempo con tarjetas visa virtual y todo bien pero ahorar me ha sido imposible.Necesito ayuda y saber que pasa.Cual es el problemaatento a ...
Hola amigos he intentado muchas veces de pagar mi plan y seguir con mi premiun familiar como lo he hecho hace un tiempo con tarjetas visa virtual y todo bien pero ahorar me ha sido imposible. Neces...
Casual Listener
304 Views
2 replies
0 likes
So i downloaded spotify for the first time ever and i dont remember anymore if i clicked on the 7 day free trial or not. I can stream my music but as for now i cant pay for the full version thats why i wanted to try it out but i was kinda scared clic...
So i downloaded spotify for the first time ever and i dont remember anymore if i clicked on the 7 day free trial or not. I can stream my music but as for now i cant pay for the full version thats why...
182 Views
0 replies
0 likes
Is there a way in the mobile app to see if one is on Premium or free subscription ?Thanx Trev
Is there a way in the mobile app to see if one is on Premium or free subscription ? Thanx Trev
Community Legend
486 Views
1 replies
0 likes
Hi,My roommate invited me to family account. I received an invitation by mail. I clicked "Accept Invitation" but loading bar keeps loading and nothing happens.
Hi, My roommate invited me to family account. I received an invitation by mail. I clicked "Accept Invitation" but loading bar keeps loading and nothing happens.
Casual Listener
378 Views
1 replies
0 likes
Hello! My spotify tunes down 3-4 time at an hour. Why? I have premium..
Hello! My spotify tunes down 3-4 time at an hour. Why? I have premium..
146 Views
0 replies
0 likes
Hi, After logging out and changing my password on Spotify and logging in again, I am not recognized as premium user anymore. Spotify asks me for an upgrade, but I am already premium user since years. Should I upgrade again? Or is Spotify charging dou...
Hi, After logging out and changing my password on Spotify and logging in again, I am not recognized as premium user anymore. Spotify asks me for an upgrade, but I am already premium user sin...
Newbie
423 Views
2 replies
0 likes
