Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 186478 Views
- 118 replies
- 12 likes
- 186478 Views
- 118 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21164 Views
- 28 replies
- 4 likes
- 21164 Views
- 28 replies
- 4 likes
Why I can not anymore listen all music what I have in my playlist. I have premium Spotify.
I have Premium Spotify, but since yesterday the have been huge a problem. I can not anymore listen all music what I have in my playlist. Why? I'm very disappointed. I have been deceived, because I can no longer listen to the songs, which I could list...
- I have Premium Spotify, but since yesterday the have been huge a problem. I can not anymore listen all music what I have in my playlist. Why? I'm very disappointed. I have been deceive...
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- Casual Listener
- 418 Views
- 4 replies
- 0 likes
- 418 Views
- 4 replies
- 0 likes
Solved!! I am a student but I can't get the discount?
I am a college student and I went from the $10 a month to get your 50% off for college students, however, it didn't get approved. I can prove I am a student so i don't understand why I am not eligable for the discount?
- I am a college student and I went from the $10 a month to get your 50% off for college students, however, it didn't get approved. I can prove I am a student so i don't understand why I am not eligabl...
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- Not applicable
- 263 Views
- 1 replies
- 1 likes
- 263 Views
- 1 replies
- 1 likes
Premium will work on my computer but not my phone
I have activated a premium account on the computer, it works there but when i try to play music on the same account on my phone ads still come up and it says to upgrade to premium to skip the ads. When i look at my account information it says premium...
- I have activated a premium account on the computer, it works there but when i try to play music on the same account on my phone ads still come up and it says to upgrade to premium to skip the ads. Wh...
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- Not applicable
- 254 Views
- 1 replies
- 0 likes
- 254 Views
- 1 replies
- 0 likes
Solved!! Renew student discount
I was checking my payments for my student discount subscription, and I noticed last week I was charged 9.99 rather than 4.99. I renewed my student subscription, so will the charge of $9.99 be dropped? I don't want to pay the 9.99 when I was expecting...
- I was checking my payments for my student discount subscription, and I noticed last week I was charged 9.99 rather than 4.99. I renewed my student subscription, so will the charge of $9.99 be dropped...
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- Not applicable
- 295 Views
- 1 replies
- 0 likes
- 295 Views
- 1 replies
- 0 likes
Premium doesn't work
I just made a Premium account and i paid for that. But I can 't see it and i can 't skip numbers. What's wrong?
- I just made a Premium account and i paid for that. But I can 't see it and i can 't skip numbers. What's wrong?
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- Not applicable
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
student premium
I go to colubia college chicago and this thing won't let me sign up, although i used my student email. the semester has already started and i need thi for one of my classes. please help
- I go to colubia college chicago and this thing won't let me sign up, although i used my student email. the semester has already started and i need thi for one of my classes. please help
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Bought false Gift card
I accidentally bought a German spotify card and can not redeem it now in Austria
- I accidentally bought a German spotify card and can not redeem it now in Austria
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Solved!! Premium Mobile vs. Premium Desktop
Hi community, I started a free spotify trial on my desktop and i was informed that it would auto-renew 30 days from now. However, after continuing my trial on my phone, it told me the trial was for 7 days. How come there's a different time gap when y...
- Hi community, I started a free spotify trial on my desktop and i was informed that it would auto-renew 30 days from now. However, after continuing my trial on my phone, it told me the trial was for 7...
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- Community Legend
- 317 Views
- 1 replies
- 0 likes
- 317 Views
- 1 replies
- 0 likes
Charged twice per month
Hello! I am being charged twice per month for 3 consecutive months already. Is there any way I can refund these additional charges? I already deactivated my credit card and has used other payment method in my account starting this month. Appreciate y...
- Hello! I am being charged twice per month for 3 consecutive months already. Is there any way I can refund these additional charges? I already deactivated my credit card and has used other payment met...
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- Community Legend
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Spotify Student account not authenticating with Hulu Promotion
I've been in support with Hulu and they couldn't resolve it. Hulu isn't authenticating my spotify student account. Please help.. all i want to do is watch hulu with ease, but it's not letting me even use it.
- I've been in support with Hulu and they couldn't resolve it. Hulu isn't authenticating my spotify student account. Please help.. all i want to do is watch hulu with ease, but it's not letting me even...
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- Newbie
- 388 Views
- 2 replies
- 0 likes
- 388 Views
- 2 replies
- 0 likes
Adding Hulu bundle
If I upgraded for the Hulu bundle will Hulu eventually start charging me their price? Or will I always pay the $5 to spotify only
- If I upgraded for the Hulu bundle will Hulu eventually start charging me their price? Or will I always pay the $5 to spotify only
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- 173 Views
- 0 replies
- 0 likes
- 173 Views
- 0 replies
- 0 likes
Cannot renew student discount
Hi, I tried to renew my student sub but it said my information cannot be verified. I'm in school for a few more years and I have an active school email. Thanks
- Hi, I tried to renew my student sub but it said my information cannot be verified. I'm in school for a few more years and I have an active school email. Thanks
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- 130 Views
- 0 replies
- 0 likes
- 130 Views
- 0 replies
- 0 likes
Account
Hi I broke my phone that I was using Spotify on and now have a new phone and it is saying I'm not premium anymore. I just paid it yesterda
- Hi I broke my phone that I was using Spotify on and now have a new phone and it is saying I'm not premium anymore. I just paid it yesterda
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- Not applicable
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Refund
I started a new Spotify account and signed up for premium. When I did so I canceled my old account and turned off reoccurring payments. I just got charged twice. Looked back at my bank account and this is the 4th month in a row you have double charge...
- I started a new Spotify account and signed up for premium. When I did so I canceled my old account and turned off reoccurring payments. I just got charged twice. Looked back at my bank account and th...
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- Casual Listener
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Can't resub to premium
Would like to renew my sub but can't, this is my last day and I don't want to lose my offline music.
- Would like to renew my sub but can't, this is my last day and I don't want to lose my offline music.
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- Community Legend
- 395 Views
- 3 replies
- 0 likes
- 395 Views
- 3 replies
- 0 likes
Student Subscription
Trying to change my spotify premium account to a student account before my free trial is over. I keep getting this message: "Your student credentials are already associated with another Spotify account."I only have one spotify account and don't under...
- Trying to change my spotify premium account to a student account before my free trial is over. I keep getting this message: "Your student credentials are already associated with another...
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- Roadie
- 297 Views
- 3 replies
- 0 likes
- 297 Views
- 3 replies
- 0 likes
Several accounts with the same credit card
Hello, For a tournament in my city, I will offer a year of Spotify for 10 people. Could I pay with my own credit card ? Maybe another options? Thanks you
- Hello, For a tournament in my city, I will offer a year of Spotify for 10 people. Could I pay with my own credit card ? Maybe another options? Thanks you
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- Casual Listener
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Hulu/Spotify Student Subscription
Hello everyone! I just changed my premium account to student account but whenever I try to change to the hulu/spotify bundle, I get directioned to the premium account page, like if I did not have one. Who paid my account until, like, two hours ago, w...
- Hello everyone! I just changed my premium account to student account but whenever I try to change to the hulu/spotify bundle, I get directioned to the premium account page, like if I did not...
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- 323 Views
- 0 replies
- 0 likes
- 323 Views
- 0 replies
- 0 likes
Offline Music
So, when premium expired the music that we download for offline is gone?Are there's no file to replace it when we resub to premium and we don't have to download all of em again? Sorry for bad english
- So, when premium expired the music that we download for offline is gone? Are there's no file to replace it when we resub to premium and we don't have to download all of em again? Sorry for ...
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- 121 Views
- 0 replies
- 0 likes
- 121 Views
- 0 replies
- 0 likes
Solved!! False advertisement
It says I get a 30 day free trial but when I went on the app it only said 7?
- It says I get a 30 day free trial but when I went on the app it only said 7?
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- Community Legend
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes