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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129147 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57829 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233447 Views
144 replies
13 likes
Fiz a assinatura do Spotify Premium e recebi duas cobranças de R$ 10,00 no meu cartão e minha conta ainda continua FREE
Fiz a assinatura do Spotify Premium e recebi duas cobranças de R$ 10,00 no meu cartão e minha conta ainda continua FREE
Roadie
180 Views
1 replies
0 likes
Soy de Argentina, la suscripción se debitaba por $69 en ar$. Este mes se débito de mi tarjeta un importe de u$S4,06 en la misma fecha que se debitaba la suscripción en la moneda local. A que se debe el cambio, tengo forma de que se me vuelva a debita...
Soy de Argentina, la suscripción se debitaba por $69 en ar$. Este mes se débito de mi tarjeta un importe de u$S4,06 en la misma fecha que se debitaba la suscripción en la moneda local. A que se debe ...
Newbie
2084 Views
2 replies
0 likes
Hi, I am currently using Spotify on android phone (Samsung), but i am coming from a country where spotify is not available(Macedonia), so far is working perfectlly, will it stop or do i have to go premium or how is the case?! Before, i downloaded for...
Hi, I am currently using Spotify on android phone (Samsung), but i am coming from a country where spotify is not available(Macedonia), so far is working perfectlly, will it stop or do i have...
Spotify Star
303 Views
1 replies
0 likes
My brother created a random account with a random email and random password and activated spotify premium with my credit card if i dont know any of the sign in information how can i cancel it
My brother created a random account with a random email and random password and activated spotify premium with my credit card if i dont know any of the sign in information how can i cancel it
Regular
304 Views
1 replies
0 likes
I signed up for the student rate for premium and it didn't go through after I gave my card details so I used the months free trial through my PlayStation and €4.99 got charged from my account how do I find out if I am properly on premium or is it jus...
I signed up for the student rate for premium and it didn't go through after I gave my card details so I used the months free trial through my PlayStation and €4.99 got charged from my account how do ...
Spotify Star
203 Views
1 replies
0 likes
Hi There, I've been under a free premium subscription for nearly 2 years with my Fido plan. However I plan on cancelling the last 2 months and switching to a new provider, which would end my free premium service. How can I switch to a paid plan witho...
Hi There, I've been under a free premium subscription for nearly 2 years with my Fido plan. However I plan on cancelling the last 2 months and switching to a new provider, which would ...
Spotify Star
288 Views
1 replies
0 likes
I got charged 2 times in my bank account for Spotify and I want my money back. I can't log into my account because I used the wrong email and forgot the password. The password for my other account was Buttermilkbuttface and I have all my card info. I...
I got charged 2 times in my bank account for Spotify and I want my money back. I can't log into my account because I used the wrong email and forgot the password. The password for my other account wa...
145 Views
0 replies
0 likes
I currently have a premium subscription and I would like to change it so I can get my student discount. My school (Manhattan College) is listed yet when I enter in my information it says they can't verify that I'm a student. What should I do now?
I currently have a premium subscription and I would like to change it so I can get my student discount. My school (Manhattan College) is listed yet when I enter in my information it says they can't v...
Spotify Star
279 Views
1 replies
0 likes
Hola, Me gustaria saber. Me he cambiado de España para Brasil, pero sigo pagando en España por el premium. Como hago para cambiar el pago para Brasil? Si lo hago, tengo que cancelar mi cuenta? Pierdo mis playlists? Las sugerencias de musicas, dejaran...
Hola, Me gustaria saber. Me he cambiado de España para Brasil, pero sigo pagando en España por el premium. Como hago para cambiar el pago para Brasil? Si lo hago, tengo que cancelar mi cuenta?...
138 Views
0 replies
0 likes
Am on free trial, I see you have charged monthly payment, please cancel and refund
Am on free trial, I see you have charged monthly payment, please cancel and refund
Roadie
187 Views
1 replies
0 likes
Hi there. I have a huge problem since 13 days.It occured when i paid my premium account on 17 August.Today it's 30 August and i paid on 17 August but my premium still seems unpaid.I'm going to deliver 2 screenshot that i took in order to prove it. Pl...
Hi there. I have a huge problem since 13 days. It occured when i paid my premium account on 17 August. Today it's 30 August and i paid on 17 August but my premium still seems u...
177 Views
0 replies
0 likes
A payment has been taken out of my account for £9.99 from Spotify, my Spotify account isn't on premium or the free trial either. I have been having emails from Spotify about someone else's Spotify account and payments and I think there have been some...
A payment has been taken out of my account for £9.99 from Spotify, my Spotify account isn't on premium or the free trial either. I have been having emails from Spotify about someone else's Spotify ac...
167 Views
0 replies
0 likes
I have just checked my bannk statement and it shows 2 payments going out to Spotify and i can't find any way of contacting someone to dispute this with, i also want to change the date this comes out of my account because it's the day before payday an...
I have just checked my bannk statement and it shows 2 payments going out to Spotify and i can't find any way of contacting someone to dispute this with, i also want to change the date this comes out ...
Spotify Legend
358 Views
1 replies
0 likes
Hi! My family and I got the Spotify Premium Family, but i still get charged 99 NOK for my Spotify Premium I had before. Why is that?
Hi! My family and I got the Spotify Premium Family, but i still get charged 99 NOK for my Spotify Premium I had before. Why is that?
158 Views
0 replies
0 likes
I have paid for my premium and now my Spotify is saying I need to sign up for premium and it won't let me skip songs. Anyone else have issues with this?
I have paid for my premium and now my Spotify is saying I need to sign up for premium and it won't let me skip songs. Anyone else have issues with this?
Spotify Star
265 Views
1 replies
0 likes
I Am paying for peri in each month but my account has been on the free setting now for several months. I cancelled my Payment via pay pal, however money is still coming out of my bank. I think I may possibly be registered for more than one Spotify ac...
I Am paying for peri in each month but my account has been on the free setting now for several months. I cancelled my Payment via pay pal, however money is still coming out of my bank. I think I may ...
134 Views
0 replies
0 likes
Kann mir jemand sagen, wie ich meinen Premium-Account erweitern kann auf das Familien-Abo, damit meine Kinder die App auch ohne Werbung und offline nutzen können?
Kann mir jemand sagen, wie ich meinen Premium-Account erweitern kann auf das Familien-Abo, damit meine Kinder die App auch ohne Werbung und offline nutzen können?
Spotify Star
23304 Views
1 replies
0 likes
Hi I have signed for a Family Account and my daughter has an existing premium account. 1. How does she accept my invitation and keep her existing playlist.2. How does she cancel her premium account and still keep / transfer her playlist on the Family...
Hi I have signed for a Family Account and my daughter has an existing premium account. 1. How does she accept my invitation and keep her existing playlist. 2. How does she cancel her premiu...
134 Views
0 replies
0 likes
I've tried several times over the last couple months to sign up for the student premium, but it keeps saying it couldn't verify that I'm a student, even though my college popped up as an option. All my information is correct, so why is it saying it c...
I've tried several times over the last couple months to sign up for the student premium, but it keeps saying it couldn't verify that I'm a student, even though my college popped up as an option. All ...
Casual Listener
421 Views
4 replies
0 likes
Hello, I got charged for premium today, but premium is no longer working. It worked for half the day and then stopped but the receipts show I've been charged and so does my bank account. Any time I press "get premium" it only offers me family and stu...
Hello, I got charged for premium today, but premium is no longer working. It worked for half the day and then stopped but the receipts show I've been charged and so does my bank account. Any time I p...
Not applicable
214 Views
1 replies
0 likes
