Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89004 Views
- 54 replies
- 5 likes
- 89004 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11123 Views
- 25 replies
- 2 likes
- 11123 Views
- 25 replies
- 2 likes
Explicit button
I just paid for my family premium and I can't use my shuffle, repeat, and go back button!!
- I just paid for my family premium and I can't use my shuffle, repeat, and go back button!!
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
Superuser Contribution Premium does not work
I paid for premium, the money was deducted from my card, i dont have adds anymore, but the otger features do not work. at all.
- I paid for premium, the money was deducted from my card, i dont have adds anymore, but the otger features do not work. at all.
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- Roadie
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Superuser Contribution Cancel a account with credit card
I had added my credit card on my ex boyfriend account, now he change his password and I don't know how to cancel his account on my credit card!!! Help!!! I already added my credit card on my account today hahaBut I don't wanna pay to him!!What I do?
- I had added my credit card on my ex boyfriend account, now he change his password and I don't know how to cancel his account on my credit card!!! Help!!! I already added my credit card on my account ...
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- Roadie
- 280 Views
- 1 replies
- 0 likes
- 280 Views
- 1 replies
- 0 likes
premium not working
i bought my premium account last night and it won't let me turn off shuffle it tells me to upgrade to premium and i made sure that it is assigned to the right account
- i bought my premium account last night and it won't let me turn off shuffle it tells me to upgrade to premium and i made sure that it is assigned to the right account
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- Regular
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
paguei plano familia e não mudou para premium
acabei de fazer a assinatura do plano família, mas a página do pagamento voltou e pediu para que eu preenchesse novamente os dados, sendo que meu cartão já detectou o pagamento. nao estou com o plano premium ainda.o que fazer?
- acabei de fazer a assinatura do plano família, mas a página do pagamento voltou e pediu para que eu preenchesse novamente os dados, sendo que meu cartão já detectou o pagamento. nao estou com o plano...
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- 132 Views
- 0 replies
- 0 likes
- 132 Views
- 0 replies
- 0 likes
Me ajude
Estou com minha conta ativa e paga mas não consigo passar as músicas o quê acontece?????
- Estou com minha conta ativa e paga mas não consigo passar as músicas o quê acontece?????
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- Casual Listener
- 225 Views
- 4 replies
- 0 likes
- 225 Views
- 4 replies
- 0 likes
Perdi minha conta spotify premium, como faço para recuperala? continuo recebendo as cobranças.
perdi o email da minha conta spotify premium, e não consigo recuperalo, queria cancelar a assinatura premium, ou transferir ela para outra conta do spotify.
- perdi o email da minha conta spotify premium, e não consigo recuperalo, queria cancelar a assinatura premium, ou transferir ela para outra conta do spotify.
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- 1091 Views
- 0 replies
- 6 likes
- 1091 Views
- 0 replies
- 6 likes
Can't pay for Premium with PayPal account
Hello, I created a new account because my former account was created through facebook which I wanted no more and couldn't change it. My former account was paid monthly with my paypal account.I want to buy premium for my new account but everytime I ge...
- Hello, I created a new account because my former account was created through facebook which I wanted no more and couldn't change it. My former account was paid monthly with my paypal account...
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- 120 Views
- 0 replies
- 0 likes
- 120 Views
- 0 replies
- 0 likes
Charged twice per month
Hi guys,I pay for premium as an add-on to my phone contract already. However I'm being charged again separately every month. Any advice?
- Hi guys, I pay for premium as an add-on to my phone contract already. However I'm being charged again separately every month. Any advice?
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- Newbie
- 264 Views
- 1 replies
- 0 likes
- 264 Views
- 1 replies
- 0 likes
Superuser Contribution Infuriated customer
I am incredibly unhappy with Sptotify from the last few months. A little more than a month ago, me and my family decided to set up a Premium Family account. I had no problems creating the account and inviting them to it. A few days later, I got a not...
- I am incredibly unhappy with Sptotify from the last few months. A little more than a month ago, me and my family decided to set up a Premium Family account. I had no problems creating the account and...
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- Roadie
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Superuser Contribution Family Subscription
Hi! So, recently my dad joined a family subscription. We registered 5 different accounts. The problem is that the email my dad registered as mine, was an old email which I no longer use. I have tried to cancel this account from his account, but I hav...
- Hi! So, recently my dad joined a family subscription. We registered 5 different accounts. The problem is that the email my dad registered as mine, was an old email which I no longer use. I have tried...
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- Roadie
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Spotify Address Issue
Hi, a family member of mine all of a sudden had an issue with our premium account and when I sent him the invite, it kept on saying his address is incorrect. That's impossible, we've been in the same address for 35 years!! How come all of a sudden he...
- Hi, a family member of mine all of a sudden had an issue with our premium account and when I sent him the invite, it kept on saying his address is incorrect. That's impossible, we've been in the same...
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution problem with my subscription
How is it I pay for my subscription and I can't go back on my play list, also it allows me to flip through six songs only and I'm a premium subscriber? Really...
- How is it I pay for my subscription and I can't go back on my play list, also it allows me to flip through six songs only and I'm a premium subscriber? Really...
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- Roadie
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Superuser Contribution No me puedo suscribir a premium
No puedo realizar la suscripción a spotify premium pagando con tarjeta de crédito visa de Argentina.
- No puedo realizar la suscripción a spotify premium pagando con tarjeta de crédito visa de Argentina.
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- Roadie
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Superuser Contribution Charged 3 times for premium!
I went to update my card information for my premium subscription. When I entered my information, the website said there was a problem and to try again. I tried again, and it said there was a problem. So I tried one last time and still, there was a pr...
- I went to update my card information for my premium subscription. When I entered my information, the website said there was a problem and to try again. I tried again, and it said there was a problem....
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- Roadie
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Switch From Premium to Premium Student
How do I change my current Premium membership to the Student Membership designation?
- How do I change my current Premium membership to the Student Membership designation?
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Charged but no Premium
On the 4th of August I tried to get a free month for Premium but was denied due to previous trial being too close or something. Well, no worries. But now my bank statement has a 9.99e charge by Spotify on that day. I have it as a pdf file but can't o...
- On the 4th of August I tried to get a free month for Premium but was denied due to previous trial being too close or something. Well, no worries. But now my bank statement has a 9.99e charge by Spoti...
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- Spotify Star
- 249 Views
- 3 replies
- 0 likes
- 249 Views
- 3 replies
- 0 likes
Tengo invitacion Premium pero no pueden comprobar mi direccion
Me enviaron invitación premium, y no me deja comprobar mi nueva dirección en plan familiar
- Me enviaron invitación premium, y no me deja comprobar mi nueva dirección en plan familiar
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- Not applicable
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
ending subscribtion on my other account
hello i want to end my subscribtion on my other account "samyzen" the reason why is because i forgot everything of my account email i used , login name and passwordnow i use my facebook account and i made it premium but i want to end the subscribtion...
- hello i want to end my subscribtion on my other account "samyzen" the reason why is because i forgot everything of my account email i used , login name and password now i use my facebook account and...
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- Casual Listener
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Solved!! Paid for premium still on free
Ive logged out and in my account several times. The payemnt went through and I have a statement from my bank and from my email confirming that the payment was made through you guys but yet I don't have unlimited skips and I don't think I can do anyth...
- Ive logged out and in my account several times. The payemnt went through and I have a statement from my bank and from my email confirming that the payment was made through you guys but yet I don't ha...
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- Casual Listener
- 383 Views
- 6 replies
- 0 likes
- 383 Views
- 6 replies
- 0 likes