Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 98007 Views
- 63 replies
- 8 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
We just got a family account (double res) and I accepted the invitation but my account still doesn't work (full of keys). I have advertising still. What should I do?Thanks/Anni
Spotify has been charging me a different amount every month. My in app purchase shows the first month I was charged 13.99, the next 14.99 and after that 17.99 and so on. I need a solution as soon a second possible because these transactions makes no ...
My free tial ended on the 14th, since then I have been searching my account page to pay my invoice for 9,99, the only IDEAL option I can find after clicking on just about everything is for an abount of 0.01 euro cent, my new invoice states that the p...
I’m trying to sign up for spot premium but after i validate my PayPal details and accept the payment i just get rerouted back to the Spotify premium sign up page - Endless Looping!!! FTW Anyone else having this problem??
Last month I changed my payment details to a new card, but I am still being charged on my old one. Recommendations?
I have premium account and have been trying to cancel it for weeks. I've googled it and it said to go to my iTunes and cancel from there... but the iTunes I previously had when I got the premium subscription, I do not have anymore.
If you have premium and it already chargered you, but you can't afford it, can you get refunded?
I am being charged for Spotify Premium when it says the I am on Spotify Free. I had Spotify Premium in the past but have not resigned up. I do not want Spotify Premium nor to be charged for it. Inow have a overdraft fee and a charge for something I'm...
I was charged on August 2, 2017 for $10.59, which is my monthy subscription amount. I log on today, and now it's saying that there is a little problem with my payment method, as there was a payment declined. Which, a payment shouldn't be pending unti...
I am currently subscribed to the premium trial and it has already charged me $69.99. I haven't even been listening for 30 days. How do i fix this?
In Fact, its still asking me to upgrade to premium even though i am
Good Morning, following Problem: With my Laptop i've the Premium Acc, but when I login with my Iphone the Abonnement has the Status "free". I had already checked, if there are 2 different Accounts, but it's the same E-Mail adress. Can anyone help me,...
I've been subscribed for close to a month now (first month free) and for some reason, I don't have some of the premium functionalities on the mobile app. I cannot skip back or forward. I still have my playlist and pick specific songs, though.On the d...
Why can't I listen to music off line. It shows I have premium memebership. But says I must be online to listen. I have deleted and reinstalled the app and signed out and back in. What the heck!?!?!?
When I started my 7 day trial I can't seem to figure out how to remove songs from my playlist.
pague 2 veces el premium 1 no se callo el internet cuando ya habia terminado y parecia como si no registro, entonces le registre de nuevo y me funciono, pero miro en el banco y me cobraron 2 veces, crei q me darian otro mes mas pero tampoco se me ven...
Hey, I am using spotify for 2 years as a premium member... I lost my crédit card 3 weeks ago so I did not pay for august and my account have been suspended... Since I did receive my new card so today I Tried to retake it! The payment has been done an...
I subscreibe to spotify premium last christmas, so I still have a few months left on my year subscription, but today all of the premium features suddenly stopped working. It would be great if spotify support could check this issue out.
I bought premium for family, but on the account which i bought it for, it doesnt have any premium features on my playlists or saved songs. Help?
Buenos días.Spotify me ha solicitado actualizar los datos de pago pero no he podido registrar la nueva tarjeta de credito para pagar ya que me aparece un letrero con el lema "Ups, algo ha salido mal, intentalo de nuevo más tarde", sin embargo lo he i...