Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 130409 Views
- 92 replies
- 10 likes
- 130409 Views
- 92 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15588 Views
- 27 replies
- 3 likes
- 15588 Views
- 27 replies
- 3 likes
Charged twice in one month
Spotify has charged my card twice in a single month, this has also happened last month. Last month after being charged twice I called the credit card company and they said it was a spotify issue. THIS IS UNACCEPTABLE AND I WANT THIS FIXED IMMEDIATELY...
- Spotify has charged my card twice in a single month, this has also happened last month. Last month after being charged twice I called the credit card company and they said it was a spotify issue. THI...
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- Community Legend
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Payment via globe prepaid
Hi. I have a sufficient load to subscribe to spotify premium but I'm having an error that says i have insufficient balance
- Hi. I have a sufficient load to subscribe to spotify premium but I'm having an error that says i have insufficient balance
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- 144 Views
- 0 replies
- 0 likes
- 144 Views
- 0 replies
- 0 likes
PLEASE HELP! Accidently pressed premium..
hello! i accidently pressed the get more skips on spotify, and it said that im registered with spotify premium. i DO NOT WANT THIS. my father pays for my phone bill and doesnt want me buying anything on my phone. his credit card is linked to my phone...
- hello! i accidently pressed the get more skips on spotify, and it said that im registered with spotify premium. i DO NOT WANT THIS. my father pays for my phone bill and doesnt want me buying anything...
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- Spotify Star
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
SPOTIFY stole my money!
Send me the bill, whatever I bought. Because you didn't provide me any services. I'm in Turkey and I couldn't find a way to communicate with Spotify.
- Send me the bill, whatever I bought. Because you didn't provide me any services. I'm in Turkey and I couldn't find a way to communicate with Spotify.
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
have premium cant skip more often
i have got spotify premium an i can download songs and everything but i cant skip as often as i want
- i have got spotify premium an i can download songs and everything but i cant skip as often as i want
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- Community Legend
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Superuser Contribution Free trial not 30 days
Hey, I have downloaded the spotify app and tried the 7 days free that came with the application itself. On the website, it says 30 days free trial when you sign up. Is there any ways to be extended the last remaining 23 days of trial that is supposed...
- Hey, I have downloaded the spotify app and tried the 7 days free that came with the application itself. On the website, it says 30 days free trial when you sign up. Is there any ways to be e...
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- Spotify
- 297 Views
- 3 replies
- 0 likes
- 297 Views
- 3 replies
- 0 likes
Does it recharge me ?
Hello,So I wasn't thinking straight this morning when I paid for premium. So the month ends in 4 days therefore a month is over will it charge me 9.99 + tax if any again or do I have 30 days before it charges me again?
- Hello, So I wasn't thinking straight this morning when I paid for premium. So the month ends in 4 days therefore a month is over will it charge me 9.99 + tax if any again or do I have 30 days before...
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- Roadie
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
How do I get
Yeah I got Spotify premium just over 2 years ago didn't use it much and now it's not working it's just giving the basic but my husband can get why is that
- Yeah I got Spotify premium just over 2 years ago didn't use it much and now it's not working it's just giving the basic but my husband can get why is that
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- Roadie
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Universitarios
Me suscribí a Spotify premiun para universitarios, en mi cuenta aparece que soy premiun pero cuando intentó cambiar la canción no puedo, no puedo adelantar algunas partes de las canciones ni retrocederlas
- Me suscribí a Spotify premiun para universitarios, en mi cuenta aparece que soy premiun pero cuando intentó cambiar la canción no puedo, no puedo adelantar algunas partes de las canciones ni retroced...
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- Regular
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
They took me of Spotify premium / me quitaron el premium
Hi/ holaThey took me of premium when I have the family plan and they didn't sent me a notification or nothing. What should I do? How can I get it agin? Me me quitaron el premium y tengo plan familiar y no me notificaron o nada. Que debo de hacer? Com...
- Hi/ hola They took me of premium when I have the family plan and they didn't sent me a notification or nothing. What should I do? How can I get it agin? Me me quitaron el premium y tengo pl...
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- Roadie
- 198 Views
- 2 replies
- 0 likes
- 198 Views
- 2 replies
- 0 likes
Do not get an email to reset my password
I pay for spotify. I have a new phone. I can't remember my password. It says that it has sent me an email, but I don't see the email. Is there any other way to reset my password?
- I pay for spotify. I have a new phone. I can't remember my password. It says that it has sent me an email, but I don't see the email. Is there any other way to reset my passwo...
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- Regular
- 153 Views
- 2 replies
- 0 likes
- 153 Views
- 2 replies
- 0 likes
Redeemed a 3 mo gift card, now my premium si suspended
Hi there1 week ago I bought and redeemed a 3 mo gift card. But now my Premium services are suspended. What can I do
- Hi there 1 week ago I bought and redeemed a 3 mo gift card. But now my Premium services are suspended. What can I do
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- Roadie
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes
Family Plan
Porque no me deja aceptar un plan familiar? Dice que en menos de 12 meses he aceptado 2 planes familiars, todo por sus mamadas, el primer plan lo cancelaron y tuvimos que hacer otro, ahora que volvemos a usarlo sale que no puedo unirme....
- Porque no me deja aceptar un plan familiar? Dice que en menos de 12 meses he aceptado 2 planes familiars, todo por sus mamadas, el primer plan lo cancelaron y tuvimos que hacer otro, ahora que volvem...
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- Newbie
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Top quality
Hi, i am just sometimes using my TV for SpotifyWhilst on my phone to choose songsDoes the quality still stay the highestJust i cannot access the quality on my phone (these options are not available when listening on another device)Is that option bloc...
- Hi, i am just sometimes using my TV for Spotify Whilst on my phone to choose songs Does the quality still stay the highest Just i cannot access the quality on my phone (these options are not a...
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- 132 Views
- 0 replies
- 1 likes
- 132 Views
- 0 replies
- 1 likes
Doble cobro
Hola actualmente me están cobrando en Spotify en dos tarjetas de crédito , cancele una y a pesar de que me cobran en la otra me me dejan utilizar el Spotify Premiun ...alguien sabe dónde puedo escribir
- Hola actualmente me están cobrando en Spotify en dos tarjetas de crédito , cancele una y a pesar de que me cobran en la otra me me dejan utilizar el Spotify Premiun ...alguien sabe dónde puedo escrib...
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- Regular
- 363 Views
- 3 replies
- 0 likes
- 363 Views
- 3 replies
- 0 likes
Can you share music with friends directly through spotify?
When I click the share option why does it not allow me to select a friend from my Spotify friends list? What if I dont want to share through messenger.
- When I click the share option why does it not allow me to select a friend from my Spotify friends list? What if I dont want to share through messenger.
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- Music Fan
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Unable to change payment details
I want to change my payment details (from British card to Paypal - Slovakian card) but when I fill in my new card details, it wants me to upgrade from premium to family premium and I dont want that. What do I do? Please help
- I want to change my payment details (from British card to Paypal - Slovakian card) but when I fill in my new card details, it wants me to upgrade from premium to family premium and I dont want t...
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- Casual Listener
- 351 Views
- 2 replies
- 0 likes
- 351 Views
- 2 replies
- 0 likes
Superuser Contribution Double charge
I recently checked my bank statement and I have been double charged (charged twice per month) the $9.99 payment every month for the last year. I only have one account and want my money refunded. Who can I talk to about this?
- I recently checked my bank statement and I have been double charged (charged twice per month) the $9.99 payment every month for the last year. I only have one account and want my money refunded. Who ...
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- Casual Listener
- 200 Views
- 3 replies
- 0 likes
- 200 Views
- 3 replies
- 0 likes
[Desktop] Equalizer for the Desktop Version
So I bought Spotify premium today but when I try to shuffle songs or skip song s it tells me I need premium to do so
- So I bought Spotify premium today but when I try to shuffle songs or skip song s it tells me I need premium to do so
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
Superuser Contribution No acepta mi tarjeta que previamente funcionaba
Estimados, Hace aproximadamente unos dos meses, me olvidé de depositar en mi cuenta del banco y el pago fue rechazado por fondos insuficientes. Cuando me avisó, fui a depositar en mi banco y decidí modificar los datos de mi tarjeta(ingresando la mism...
- Estimados, Hace aproximadamente unos dos meses, me olvidé de depositar en mi cuenta del banco y el pago fue rechazado por fondos insuficientes. Cuando me avisó, fui a depositar en mi banco y...
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- Roadie
- 308 Views
- 1 replies
- 0 likes
- 308 Views
- 1 replies
- 0 likes