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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75473 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140424 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80905 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270711 Views
159 replies
13 likes
I am trying to update my payment method because I got a new credit card (old one was closed). I have had Premium (with no student discount) since June since I graduated; but, every time I try to update my payment it still thinks I'm trying to use the...
I am trying to update my payment method because I got a new credit card (old one was closed). I have had Premium (with no student discount) since June since I graduated; but, every time I try to upda...
Regular
462 Views
2 replies
0 likes
I've purchased Spotify with student discount. My card got charged 4.99$(got bank receipt), but I didn't get my premium. Neither payed one(because I ALREADY got charged, without a free trial), nor free month.
I've purchased Spotify with student discount. My card got charged 4.99$(got bank receipt), but I didn't get my premium. Neither payed one(because I ALREADY got charged, without a free trial), nor fre...
Community Legend
225 Views
1 replies
0 likes
LA RAZON DE ESTE MENSAJE ES PARA NOTIFICARLES QUE SE ME ESTA CARGANDO 2 VECES LA SUSCRIPCION DE PREMIUM, PERO EN LA CUENTA NO SE MUESTRA EL DETALLE DEL SEGUNDO CARGO, LO CUAL QUISIERA SABER PORQUE SE ME DUPLICO A MI TARJETA ESE CARGO.
LA RAZON DE ESTE MENSAJE ES PARA NOTIFICARLES QUE SE ME ESTA CARGANDO 2 VECES LA SUSCRIPCION DE PREMIUM, PERO EN LA CUENTA NO SE MUESTRA EL DETALLE DEL SEGUNDO CARGO, LO CUAL QUISIERA SABER POR...
Roadie
341 Views
1 replies
0 likes
I tried to upgrade my account to a spotify student premium account, I put my credit card info in but it would not recognize that I was a student as I was using an account linked to my facebook account. So, I made a new account using my university ema...
I tried to upgrade my account to a spotify student premium account, I put my credit card info in but it would not recognize that I was a student as I was using an account linked to my facebook accoun...
Community Legend
246 Views
1 replies
0 likes
I recently noticed that although i switched my plan from regular premium to student, for the past couple months at least, I have been playing the regular member fee, when I went to change it it couldnt verify me as a student (I am currently a college...
I recently noticed that although i switched my plan from regular premium to student, for the past couple months at least, I have been playing the regular member fee, when I went to change it it could...
169 Views
0 replies
0 likes
Hola. Tengo una tarjeta de débito vinculada, pero me salía la notificación de que hubo problemas al realizar mi pago, entonces accedí a comprar una tarjeta de regalo de Spotify por $100. (Compré 3 e ingresé las 3), pero ahora cuando fui al banco vi q...
Hola. Tengo una tarjeta de débito vinculada, pero me salía la notificación de que hubo problemas al realizar mi pago, entonces accedí a comprar una tarjeta de regalo de Spotify por $100. (Co...
Newbie
308 Views
2 replies
0 likes
Habe keine Kreditkarte oder paypal, ich will den code noch nicht eingeben da ich angst habe das ich mein konto oder so angeben muss und dabei alles umsonst gemacht habe.
Habe keine Kreditkarte oder paypal, ich will den code noch nicht eingeben da ich angst habe das ich mein konto oder so angeben muss und dabei alles umsonst gemacht habe.
Spotify Star
7525 Views
3 replies
0 likes
I am a little confused, and the wording is very difficult to understand. If I link my hulu account to my spotify premium, am I charged $4.99/month for both, or am I charged $4.99 for hulu and $4.99 for spotify every month?
I am a little confused, and the wording is very difficult to understand. If I link my hulu account to my spotify premium, am I charged $4.99/month for both, or am I charged $4.99 for hulu and $...
192 Views
0 replies
0 likes
I want to cancel my credit card for my premiunm account because I want to be in a familiar plan. Please help me with tris changes on my account
I want to cancel my credit card for my premiunm account because I want to be in a familiar plan. Please help me with tris changes on my account
Spotify
281 Views
1 replies
0 likes
Spotify took £9:99 from my bank but I was only on free 30 days but it says that it ended 10/7/17 but yet it still took it from my account and now when I try to cancel it from my online account it doesn't come up with anything for me to click on ???
Spotify took £9:99 from my bank but I was only on free 30 days but it says that it ended 10/7/17 but yet it still took it from my account and now when I try to cancel it from my online account ...
234 Views
0 replies
0 likes
Hola! Me mudé de pais, vivía en Argentina y ahora vivo en Portugal. Yo aún sigo teniendo mis tarjetas y bancos registrados en Argentina. Ya que por varios meses no voy a tener eso en Portugal. Quiero hacer ver el pago de Spotify para tener todo Free ...
Hola! Me mudé de pais, vivía en Argentina y ahora vivo en Portugal. Yo aún sigo teniendo mis tarjetas y bancos registrados en Argentina. Ya que por varios meses no voy a tener eso en Portugal....
172 Views
0 replies
0 likes
I am 14 and subscribed to the 3 months of premium for £0.99 on 05/07/17, and was ready to cancel it the day before the three months was up on 04/09/17. However, when I came to do so, my account said that I had until 10/09/17 to cancel my premium befo...
I am 14 and subscribed to the 3 months of premium for £0.99 on 05/07/17, and was ready to cancel it the day before the three months was up on 04/09/17. However, when I came to do so, my account said ...
Spotify
298 Views
1 replies
0 likes
I pay the very ridiculous large fee of 15 dollars a month for Spotify Premium. Yet, today when trying to add more music to my library I was told I had reached an arbitary cap. I assume this is a mistake, since it'd be idiotic for someone with a premi...
I pay the very ridiculous large fee of 15 dollars a month for Spotify Premium. Yet, today when trying to add more music to my library I was told I had reached an arbitary cap. I assume this is a mist...
202 Views
0 replies
0 likes
When I try to start the 3 months premium at 3,99£ something gone wrong, and I deleted that account.But yesterday after 3 months I received on my bank account connected to that spotify account 9,99£ to pay.
When I try to start the 3 months premium at 3,99£ something gone wrong, and I deleted that account. But yesterday after 3 months I received on my bank account connected to that spotify account 9,99£...
Roadie
266 Views
1 replies
1 likes
My bank confirmed that spotify took two payments out of my account last mont. I also haven't recieved this months premium even though they have taken payments
My bank confirmed that spotify took two payments out of my account last mont. I also haven't recieved this months premium even though they have taken payments
Roadie
279 Views
1 replies
1 likes
Hi, I have got 2 mails from Spotify regarding my creditcard. Have tried to go to page via link but it is not working. When i go from my Spotify account there apears a message that Spotify has problem with this page and i should try later. Have tried ...
Hi, I have got 2 mails from Spotify regarding my creditcard. Have tried to go to page via link but it is not working. When i go from my Spotify account there apears a message that Spotify has problem...
Casual Listener
323 Views
2 replies
0 likes
Hi, I want to used my Globe prepaid sim to subscribed to a premium but it won't allow me. I also look for payment method but Globe is not included. I tried your website and the Globe website to subscribed but no luck.
Hi, I want to used my Globe prepaid sim to subscribed to a premium but it won't allow me. I also look for payment method but Globe is not included. I tried your website and the Globe website...
Spotify Star
595 Views
3 replies
0 likes
Hi,I have received a message on my desktop player saying that Spotify have been unable to renew my subscription because of a payment problem. I have not updated my payment details or had a card expired (payed through paypal) so I'm not clear on why i...
Hi, I have received a message on my desktop player saying that Spotify have been unable to renew my subscription because of a payment problem. I have not updated my payment details or had a card exp...
Casual Listener
1824 Views
4 replies
0 likes
I cannoy upgradde my subscription (payment info) because the last two days the system answers me with a message of being in maintenance "contact us later". Anybody knows what is going on?
I cannoy upgradde my subscription (payment info) because the last two days the system answers me with a message of being in maintenance "contact us later". Anybody knows what is going on?
Regular
2482 Views
13 replies
0 likes
Hello,I am new at Spotify. My provider gives me premium. When I log in at the Spotify website, it says I have got Premium.But when I log in on the app on Android, it does not recognize the Premium subscription.What is the best course of action? I got...
Hello, I am new at Spotify. My provider gives me premium. When I log in at the Spotify website, it says I have got Premium. But when I log in on the app on Android, it does not recognize the Premiu...
Spotify Star
339 Views
1 replies
0 likes
