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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130666 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62330 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
241346 Views
148 replies
13 likes
Soy premium pero cuando quiero cambiar de canciónes o adelantar la canción no puedo porque dice que no soy premium , pero si puedo descargar música y reproducirla en el orden que yo quiera
Soy premium pero cuando quiero cambiar de canciónes o adelantar la canción no puedo porque dice que no soy premium , pero si puedo descargar música y reproducirla en el orden que yo quiera
Roadie
243 Views
1 replies
0 likes
I tried to make payment for my subscription using my AMEX card issued in Thailand by Amex Thai, but Spotify system said the card was not issued in the country which Spotify operated in ?!? However, I am paying from Spotify Thailand page so it is conf...
I tried to make payment for my subscription using my AMEX card issued in Thailand by Amex Thai, but Spotify system said the card was not issued in the country which Spotify operated in ?!? However, I...
Newbie
638 Views
2 replies
0 likes
if you download a song while you have premium do you get ti after it expires?
if you download a song while you have premium do you get ti after it expires?
Newbie
299 Views
3 replies
0 likes
I was charged for my free month. I have already cancelled rebilling for the time being. I love Spotify, but I refuse to continuing using it if this is how you practice your business.
I was charged for my free month. I have already cancelled rebilling for the time being. I love Spotify, but I refuse to continuing using it if this is how you practice your business.
Community Legend
343 Views
1 replies
0 likes
I have been charged twice on two different credit cards for the same account (I checked that I didn't have any other Premium accounts on all email address I have used). I need to be credited for approximately for 4x months. Where can I send documenta...
I have been charged twice on two different credit cards for the same account (I checked that I didn't have any other Premium accounts on all email address I have used). I need to be credited for appr...
Community Legend
190 Views
1 replies
0 likes
Estoy usando Premium pero cuando me envian invitacion a mi esposa no puedo validar la informacion porque dice que no coincide con la de la cuenta
Estoy usando Premium pero cuando me envian invitacion a mi esposa no puedo validar la informacion porque dice que no coincide con la de la cuenta
Roadie
257 Views
1 replies
0 likes
I canceled my subscription and in two days it cancels. But my question is will I have a payment on the day I get Spotify free? Like a last payment charge?
I canceled my subscription and in two days it cancels. But my question is will I have a payment on the day I get Spotify free? Like a last payment charge?
Gig Goer
239 Views
2 replies
0 likes
First of all my english very bad im sory about this but i need help im a student and im new premium member of spotify. I look last operations my credit card and i saw two payment and i check my spotify account they are write your account 1mount premi...
First of all my english very bad im sory about this but i need help im a student and im new premium member of spotify. I look last operations my credit card and i saw two payment and i check my spoti...
Roadie
406 Views
1 replies
0 likes
i signed up for the .99 cent for three months subscription and i thought it would cancel. it took the money out of my account and i would like a refund and to cancel the subscription
i signed up for the .99 cent for three months subscription and i thought it would cancel. it took the money out of my account and i would like a refund and to cancel the subscription
Newbie
220 Views
1 replies
0 likes
Hola. Tengo una tarjeta de credito que se me venció y quiero modificar los datos para poner otra tarjeta para que me debiten el cargo por mi cuenta premium y hace dos días que no me toma los datos por error de mantenimiento y actualización de Spotify...
Hola. Tengo una tarjeta de credito que se me venció y quiero modificar los datos para poner otra tarjeta para que me debiten el cargo por mi cuenta premium y hace dos días que no me toma los datos po...
Roadie
747 Views
1 replies
0 likes
Hi,I tried to get the student discount but it asked me for supporting documentation I don't have as I'm currently overseas. Because of this, I couldn't complete the purchase but it still charged my card and didn't give me premium. Please refund the a...
Hi, I tried to get the student discount but it asked me for supporting documentation I don't have as I'm currently overseas. Because of this, I couldn't complete the purchase but it still charged my...
Casual Listener
188 Views
1 replies
0 likes
When I signed up for spotify premium, I agreed to paying $4.99 a month with my student discount. Now I've been charged $10.81. Huh, funny, I don't remember agreeing to that. Would love to hear from a Spotify rep. since you guys don't want people phon...
When I signed up for spotify premium, I agreed to paying $4.99 a month with my student discount. Now I've been charged $10.81. Huh, funny, I don't remember agreeing to that. Would love...
Roadie
274 Views
1 replies
0 likes
I've tried several times to purchase premium. Card is active. Payment is refused.
I've tried several times to purchase premium. Card is active. Payment is refused.
Roadie
643 Views
1 replies
0 likes
Me suscribí a Spotify premiun para universitarios, en mi cuenta aparece que soy premiun pero cuando intentó cambiar la canción no puedo, no puedo adelantar algunas partes de las canciones ni retrocederlas
Me suscribí a Spotify premiun para universitarios, en mi cuenta aparece que soy premiun pero cuando intentó cambiar la canción no puedo, no puedo adelantar algunas partes de las canciones ni retroced...
Regular
199 Views
1 replies
0 likes
Dear spotify/reader, I keep having troubles ordering a spotify student premium subscription. Over the past few days i keep getting the message that my bank or card are not responding/functioning/?. The debit master card works everywhere else where i ...
Dear spotify/reader, I keep having troubles ordering a spotify student premium subscription. Over the past few days i keep getting the message that my bank or card are not responding/functio...
Roadie
592 Views
1 replies
0 likes
So I had not had premium for maybe close to a month and was able to get it back just today. The payment went through succesfully. Problem is there are certain features I can't use. I can select any song I want and download as well, but if I try to tu...
So I had not had premium for maybe close to a month and was able to get it back just today. The payment went through succesfully. Problem is there are certain features I can't use. I can select any s...
Community Legend
781 Views
1 replies
0 likes
Tengo un problema yo cambie la tarjeta con la que pagaba en Spotify, por otra y ahora el pago me está llegando en las dos tarjetas. ¿Qué debo hacer?
Tengo un problema yo cambie la tarjeta con la que pagaba en Spotify, por otra y ahora el pago me está llegando en las dos tarjetas. ¿Qué debo hacer?
Roadie
304 Views
1 replies
0 likes
I've been using Spotify for about 2 years now and I love it but just recently I had to switch banks and when I went to update my card info for premium it's been giving me problems since. It says my account is premium and it took the payment from my c...
I've been using Spotify for about 2 years now and I love it but just recently I had to switch banks and when I went to update my card info for premium it's been giving me problems since. It says my a...
Newbie
270 Views
2 replies
0 likes
I pay 9.99 a month, but this month it took out 9.99 twice and I'm not sure why considering I've paid every month. How do I get a refund?
I pay 9.99 a month, but this month it took out 9.99 twice and I'm not sure why considering I've paid every month. How do I get a refund?
Roadie
272 Views
1 replies
0 likes
I put in my credit card info for the free 30 day trial of premium and it refreshed the page after I put the information in so I did it again and my account still says the subscription is free. I already tried turning off the wifi to see if it would w...
I put in my credit card info for the free 30 day trial of premium and it refreshed the page after I put the information in so I did it again and my account still says the subscription is free. I alre...
Community Legend
207 Views
1 replies
0 likes
