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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132229 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66902 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
249201 Views
154 replies
13 likes
I cancel my membership because i just found out they charge me and i put dont renew.Im i still going to get the money back?
I cancel my membership because i just found out they charge me and i put dont renew. Im i still going to get the money back?
Spotify Star
217 Views
1 replies
0 likes
Hello I cancelled my membership and still got charged, how can I fix this???
Hello I cancelled my membership and still got charged, how can I fix this???
Spotify Star
236 Views
1 replies
0 likes
I've had a plan for years at my job under a family account there. I'm no longer at that job.. My wife just started a family account.. how can I migrate my current premium family account from my work's family account to my wife's?
I've had a plan for years at my job under a family account there. I'm no longer at that job.. My wife just started a family account.. how can I migrate my current premium family account from my work'...
Community Legend
7958 Views
1 replies
0 likes
I´ve started living with a friend of college a couple of weeks ago, so we started Premium for Family, he invited me, but when I try to accept it, Spotify says that I can't join the family group because I've already joined two other groups in less tha...
I´ve started living with a friend of college a couple of weeks ago, so we started Premium for Family, he invited me, but when I try to accept it, Spotify says that I can't join the family group becau...
Community Legend
379 Views
1 replies
1 likes
He cambiado a premium y no puedo pasar ni retroceder canciones, me dice que debo tener cuenta premium, pero igual puedo escoger la canción que quiero y no tengo comerciales. Me gustaría saber cual es el problema
He cambiado a premium y no puedo pasar ni retroceder canciones, me dice que debo tener cuenta premium, pero igual puedo escoger la canción que quiero y no tengo comerciales. Me gustaría saber cual es...
216 Views
0 replies
0 likes
Trying to update my premium account but it's not working I have a chip in my card
Trying to update my premium account but it's not working I have a chip in my card
146 Views
0 replies
0 likes
Is there an option to pay more in order to listen to spotify on two devices at once? Or would I have to pay for family premium?
Is there an option to pay more in order to listen to spotify on two devices at once? Or would I have to pay for family premium?
Community Legend
460 Views
1 replies
0 likes
I've subscribed to Spotify to test out the 30 day free trial through Boku and it keeps cancelling itself? Ive tried a few times and almost immediately after it is confirmed, I get a text message telling me it has been cancelled. Why is this happening...
I've subscribed to Spotify to test out the 30 day free trial through Boku and it keeps cancelling itself? Ive tried a few times and almost immediately after it is confirmed, I get a text message tell...
181 Views
0 replies
0 likes
Hello, I was wondering about the process of upgrading from premium to the family subscription. I have just been charged (normal premium) for this current month's and i am thinking of changing it to a family one. However, when i change it, do i have t...
Hello, I was wondering about the process of upgrading from premium to the family subscription. I have just been charged (normal premium) for this current month's and i am thinking of c...
Spotify Star
343 Views
3 replies
0 likes
Hello, I'm trying to get the premium account but I can't finalize the payment using my credit card. I received a massage saying there was a problem with the credit card system but I already contacted the credit card and they said that no payment atte...
Hello, I'm trying to get the premium account but I can't finalize the payment using my credit card. I received a massage saying there was a problem with the credit card system but I already contacted...
Newbie
365 Views
1 replies
1 likes
Hello I have Premium since 2016 and this month I've received your mail telling me that can't charge the quote.I us paypal and it is ok with other aplications. What can I do ?
Hello I have Premium since 2016 and this month I've received your mail telling me that can't charge the quote. I us paypal and it is ok with other aplications. What can I do ?
Not applicable
417 Views
4 replies
0 likes
I bought the subscription of student, I still don't have the premium
I bought the subscription of student, I still don't have the premium
Casual Listener
301 Views
2 replies
0 likes
I just made a Premium for Family group with 5 members. I still have my account (the admin account) but another member suddenly had his membership downgraded from premium to free. Now he has almost no possibilities with regards to playing music. What ...
I just made a Premium for Family group with 5 members. I still have my account (the admin account) but another member suddenly had his membership downgraded from premium to free. Now he has almost no...
177 Views
0 replies
0 likes
Mi cuenta es Premium, pero no puedo regresar canciones ni saltar las canciones que yo quiera¿por que?
Mi cuenta es Premium, pero no puedo regresar canciones ni saltar las canciones que yo quiera ¿por que?
Spotify Star
224 Views
1 replies
0 likes
Efetuei o pagamento através do Cartão de Crédito dia 27/07. No entanto, até hoje (dia 03/09) o Premium está bloqueado e, mesmo tentando reiniciar o Spotify pelo celular e/ou computador, o desbloqueio não é efetuado. Além disso, no meu histórico de re...
Efetuei o pagamento através do Cartão de Crédito dia 27/07. No entanto, até hoje (dia 03/09) o Premium está bloqueado e, mesmo tentando reiniciar o Spotify pelo celular e/ou computador, o desbloqueio...
Spotify Star
231 Views
1 replies
0 likes
Estava comprando o premium para universitarios, fiz todo o cadrasto, cheguei na parte final de inserir meus dados da faculdade e desisti da compra, 5 min depois recebi uma mensagem de confirmação da compra, sendo que não terminei a minha compra e est...
Estava comprando o premium para universitarios, fiz todo o cadrasto, cheguei na parte final de inserir meus dados da faculdade e desisti da compra, 5 min depois recebi uma mensagem de confirmação da ...
Spotify Star
213 Views
1 replies
0 likes
I'd I cancel the subscription will I get my money back because I wasn't trying to get another month I thought I cancelled it but it still charged
I'd I cancel the subscription will I get my money back because I wasn't trying to get another month I thought I cancelled it but it still charged
Newbie
315 Views
1 replies
0 likes
Good Morning, I renewed my first subscription 15 days ago at a Baloto payment point in Bogotá and I received an email saying that the transaction had already been approved but in my account it still appears to be due in 1 month and pay for 3 months. ...
Good Morning, I renewed my first subscription 15 days ago at a Baloto payment point in Bogotá and I received an email saying that the transaction had already been approved but in my account it still ...
255 Views
0 replies
0 likes
I only use Spotify on my laptop. Will my offline download limit by 10,000 ?
I only use Spotify on my laptop. Will my offline download limit by 10,000 ?
Spotify Star
465 Views
1 replies
0 likes
HI, I have had Spotify Premium for around 8 years. Now my Spotify app on Boxee Box started presenting an error message telling me to upgrade to premium to be able to login. My account information also shows that i have premium. Any one else who has t...
HI, I have had Spotify Premium for around 8 years. Now my Spotify app on Boxee Box started presenting an error message telling me to upgrade to premium to be able to login. My account informat...
Newbie
407 Views
1 replies
0 likes
