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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67632 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132775 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68570 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251580 Views
155 replies
13 likes
I would like to cancel my premium subscription because the sound quality on my smart phone isn't as good as the sound quality on my car stereo. Does any one know the phone number for Spotify customer support?
I would like to cancel my premium subscription because the sound quality on my smart phone isn't as good as the sound quality on my car stereo. Does any one know the phone number for Spotify customer...
Spotify Star
206 Views
1 replies
0 likes
I need to end my subscription because I can't log into my account. I have tried clicking on the "forgot username or password" link but nothing is working so ideas hoping I could talk to someone so I can cancel my subscription.
I need to end my subscription because I can't log into my account. I have tried clicking on the "forgot username or password" link but nothing is working so ideas hoping I could talk to someone so I ...
Spotify Star
209 Views
1 replies
0 likes
For years I have been paying a £5 p/m subscription where I wouldn't get the ads but also wouldn't get the offline mode. About a month ago I decided to upgrade to premium to try it out (reassured because the spotify website said I could downgrade anyt...
For years I have been paying a £5 p/m subscription where I wouldn't get the ads but also wouldn't get the offline mode. About a month ago I decided to upgrade to premium to try it out (reassure...
Casual Listener
196 Views
2 replies
0 likes
unable to play albums from beginning to end of an Samsung Galaxy S7 Edge with a premium subscription Andrew Robins521 Lorraine AvenueBowling Green OH 43402andrew.robins@hotmail.comPhone: 567-213-9020
unable to play albums from beginning to end of an Samsung Galaxy S7 Edge with a premium subscription Andrew Robins 521 Lorraine Avenue Bowling Green OH 43402 andrew.robins@hotmail.com Ph...
145 Views
0 replies
0 likes
How am I on a free account and im able to download music and skip songs? I do not want premium.
How am I on a free account and im able to download music and skip songs? I do not want premium.
Spotify Star
182 Views
1 replies
0 likes
I paid for spotify student discount and I checked on my bank account that the money was taken out for the month but then I checked my spotify account and it shows I don't have it. It did it two days ago and been checking it and nothing. Can I have my...
I paid for spotify student discount and I checked on my bank account that the money was taken out for the month but then I checked my spotify account and it shows I don't have it. It did it two days ...
Spotify Star
186 Views
1 replies
0 likes
But i can't and i want to cause i have nothing else to pay for premium with...
But i can't and i want to cause i have nothing else to pay for premium with...
Spotify Star
2122 Views
1 replies
0 likes
Hi i am on spotify student and got charged £9.99 instead of £4.99 so i cancelled the premium and renewed my student deal which cost another £4.99 so i would like a £9.99 refund please
Hi i am on spotify student and got charged £9.99 instead of £4.99 so i cancelled the premium and renewed my student deal which cost another £4.99 so i would like a £9.99 refund please
Spotify Star
170 Views
1 replies
0 likes
yesterday i tried to get student discount and i wrote my ininal cart to get money from there and my bank approved it but next page that spotify showed me is about collage student but i am high school student so i closed the page but i opened my inina...
yesterday i tried to get student discount and i wrote my ininal cart to get money from there and my bank approved it but next page that spotify showed me is about collage student but i am high school...
Spotify Star
224 Views
1 replies
0 likes
I terminated my monthly subscription before the next payment was due. I now want to return. If I re activate my subscription will my next payment be next month.
I terminated my monthly subscription before the next payment was due. I now want to return. If I re activate my subscription will my next payment be next month.
Spotify Star
198 Views
1 replies
0 likes
Hi!Can you help me, I tried to get the student discount on Spotify Premium but then I noticed that my school is not valid for the discount and I could not have it. However, my account was still charged with the first month's payment? How is this poss...
Hi! Can you help me, I tried to get the student discount on Spotify Premium but then I noticed that my school is not valid for the discount and I could not have it. However, my account was still cha...
Spotify Star
269 Views
1 replies
0 likes
I just went to get months off my clicking student. I gave them my card information and it says I'm not accepted so I went back and it's all fine. Little did I know they charged me $4.99 even though I didn't process??? I want my money back!!!
I just went to get months off my clicking student. I gave them my card information and it says I'm not accepted so I went back and it's all fine. Little did I know they charged me $4.99 even though I...
Spotify Star
186 Views
1 replies
0 likes
Why was my paymaya credit card charged two 65 pesos(first when the page was reloaded and second is proceeding to verification) while I am still not eligible(still waiting for confirmation) for student discount?
Why was my paymaya credit card charged two 65 pesos(first when the page was reloaded and second is proceeding to verification) while I am still not eligible(still waiting for confirmation) for studen...
Spotify Star
215 Views
1 replies
0 likes
I cancel my membership because i just found out they charge me and i put dont renew.Im i still going to get the money back?
I cancel my membership because i just found out they charge me and i put dont renew. Im i still going to get the money back?
Spotify Star
224 Views
1 replies
0 likes
Hello I cancelled my membership and still got charged, how can I fix this???
Hello I cancelled my membership and still got charged, how can I fix this???
Spotify Star
241 Views
1 replies
0 likes
I've had a plan for years at my job under a family account there. I'm no longer at that job.. My wife just started a family account.. how can I migrate my current premium family account from my work's family account to my wife's?
I've had a plan for years at my job under a family account there. I'm no longer at that job.. My wife just started a family account.. how can I migrate my current premium family account from my work'...
Community Legend
7972 Views
1 replies
0 likes
I´ve started living with a friend of college a couple of weeks ago, so we started Premium for Family, he invited me, but when I try to accept it, Spotify says that I can't join the family group because I've already joined two other groups in less tha...
I´ve started living with a friend of college a couple of weeks ago, so we started Premium for Family, he invited me, but when I try to accept it, Spotify says that I can't join the family group becau...
Community Legend
381 Views
1 replies
1 likes
He cambiado a premium y no puedo pasar ni retroceder canciones, me dice que debo tener cuenta premium, pero igual puedo escoger la canción que quiero y no tengo comerciales. Me gustaría saber cual es el problema
He cambiado a premium y no puedo pasar ni retroceder canciones, me dice que debo tener cuenta premium, pero igual puedo escoger la canción que quiero y no tengo comerciales. Me gustaría saber cual es...
217 Views
0 replies
0 likes
Trying to update my premium account but it's not working I have a chip in my card
Trying to update my premium account but it's not working I have a chip in my card
147 Views
0 replies
0 likes
Is there an option to pay more in order to listen to spotify on two devices at once? Or would I have to pay for family premium?
Is there an option to pay more in order to listen to spotify on two devices at once? Or would I have to pay for family premium?
Community Legend
460 Views
1 replies
0 likes
