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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67329 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132627 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68089 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251022 Views
154 replies
13 likes
But i can't and i want to cause i have nothing else to pay for premium with...
But i can't and i want to cause i have nothing else to pay for premium with...
Spotify Star
2122 Views
1 replies
0 likes
Hi i am on spotify student and got charged £9.99 instead of £4.99 so i cancelled the premium and renewed my student deal which cost another £4.99 so i would like a £9.99 refund please
Hi i am on spotify student and got charged £9.99 instead of £4.99 so i cancelled the premium and renewed my student deal which cost another £4.99 so i would like a £9.99 refund please
Spotify Star
169 Views
1 replies
0 likes
yesterday i tried to get student discount and i wrote my ininal cart to get money from there and my bank approved it but next page that spotify showed me is about collage student but i am high school student so i closed the page but i opened my inina...
yesterday i tried to get student discount and i wrote my ininal cart to get money from there and my bank approved it but next page that spotify showed me is about collage student but i am high school...
Spotify Star
223 Views
1 replies
0 likes
I terminated my monthly subscription before the next payment was due. I now want to return. If I re activate my subscription will my next payment be next month.
I terminated my monthly subscription before the next payment was due. I now want to return. If I re activate my subscription will my next payment be next month.
Spotify Star
196 Views
1 replies
0 likes
Hi!Can you help me, I tried to get the student discount on Spotify Premium but then I noticed that my school is not valid for the discount and I could not have it. However, my account was still charged with the first month's payment? How is this poss...
Hi! Can you help me, I tried to get the student discount on Spotify Premium but then I noticed that my school is not valid for the discount and I could not have it. However, my account was still cha...
Spotify Star
266 Views
1 replies
0 likes
I just went to get months off my clicking student. I gave them my card information and it says I'm not accepted so I went back and it's all fine. Little did I know they charged me $4.99 even though I didn't process??? I want my money back!!!
I just went to get months off my clicking student. I gave them my card information and it says I'm not accepted so I went back and it's all fine. Little did I know they charged me $4.99 even though I...
Spotify Star
182 Views
1 replies
0 likes
Why was my paymaya credit card charged two 65 pesos(first when the page was reloaded and second is proceeding to verification) while I am still not eligible(still waiting for confirmation) for student discount?
Why was my paymaya credit card charged two 65 pesos(first when the page was reloaded and second is proceeding to verification) while I am still not eligible(still waiting for confirmation) for studen...
Spotify Star
211 Views
1 replies
0 likes
I cancel my membership because i just found out they charge me and i put dont renew.Im i still going to get the money back?
I cancel my membership because i just found out they charge me and i put dont renew. Im i still going to get the money back?
Spotify Star
221 Views
1 replies
0 likes
Hello I cancelled my membership and still got charged, how can I fix this???
Hello I cancelled my membership and still got charged, how can I fix this???
Spotify Star
240 Views
1 replies
0 likes
I've had a plan for years at my job under a family account there. I'm no longer at that job.. My wife just started a family account.. how can I migrate my current premium family account from my work's family account to my wife's?
I've had a plan for years at my job under a family account there. I'm no longer at that job.. My wife just started a family account.. how can I migrate my current premium family account from my work'...
Community Legend
7970 Views
1 replies
0 likes
I´ve started living with a friend of college a couple of weeks ago, so we started Premium for Family, he invited me, but when I try to accept it, Spotify says that I can't join the family group because I've already joined two other groups in less tha...
I´ve started living with a friend of college a couple of weeks ago, so we started Premium for Family, he invited me, but when I try to accept it, Spotify says that I can't join the family group becau...
Community Legend
380 Views
1 replies
1 likes
He cambiado a premium y no puedo pasar ni retroceder canciones, me dice que debo tener cuenta premium, pero igual puedo escoger la canción que quiero y no tengo comerciales. Me gustaría saber cual es el problema
He cambiado a premium y no puedo pasar ni retroceder canciones, me dice que debo tener cuenta premium, pero igual puedo escoger la canción que quiero y no tengo comerciales. Me gustaría saber cual es...
216 Views
0 replies
0 likes
Trying to update my premium account but it's not working I have a chip in my card
Trying to update my premium account but it's not working I have a chip in my card
147 Views
0 replies
0 likes
Is there an option to pay more in order to listen to spotify on two devices at once? Or would I have to pay for family premium?
Is there an option to pay more in order to listen to spotify on two devices at once? Or would I have to pay for family premium?
Community Legend
460 Views
1 replies
0 likes
I've subscribed to Spotify to test out the 30 day free trial through Boku and it keeps cancelling itself? Ive tried a few times and almost immediately after it is confirmed, I get a text message telling me it has been cancelled. Why is this happening...
I've subscribed to Spotify to test out the 30 day free trial through Boku and it keeps cancelling itself? Ive tried a few times and almost immediately after it is confirmed, I get a text message tell...
183 Views
0 replies
0 likes
Hello, I was wondering about the process of upgrading from premium to the family subscription. I have just been charged (normal premium) for this current month's and i am thinking of changing it to a family one. However, when i change it, do i have t...
Hello, I was wondering about the process of upgrading from premium to the family subscription. I have just been charged (normal premium) for this current month's and i am thinking of c...
Spotify Star
345 Views
3 replies
0 likes
Hello, I'm trying to get the premium account but I can't finalize the payment using my credit card. I received a massage saying there was a problem with the credit card system but I already contacted the credit card and they said that no payment atte...
Hello, I'm trying to get the premium account but I can't finalize the payment using my credit card. I received a massage saying there was a problem with the credit card system but I already contacted...
Newbie
366 Views
1 replies
1 likes
Hello I have Premium since 2016 and this month I've received your mail telling me that can't charge the quote.I us paypal and it is ok with other aplications. What can I do ?
Hello I have Premium since 2016 and this month I've received your mail telling me that can't charge the quote. I us paypal and it is ok with other aplications. What can I do ?
Not applicable
418 Views
4 replies
0 likes
I bought the subscription of student, I still don't have the premium
I bought the subscription of student, I still don't have the premium
Casual Listener
312 Views
2 replies
0 likes
I just made a Premium for Family group with 5 members. I still have my account (the admin account) but another member suddenly had his membership downgraded from premium to free. Now he has almost no possibilities with regards to playing music. What ...
I just made a Premium for Family group with 5 members. I still have my account (the admin account) but another member suddenly had his membership downgraded from premium to free. Now he has almost no...
179 Views
0 replies
0 likes
