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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71272 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134976 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
74123 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
258023 Views
156 replies
13 likes
Hola lo que pasa es que compre una membresia por un mes para ser premium hace poco, todas las funciones como escuchar sin conexión, escoger la canción que quiero etc están normales, el problema es que cuando bloqueo el celular y quiero cambiar la can...
Hola lo que pasa es que compre una membresia por un mes para ser premium hace poco, todas las funciones como escuchar sin conexión, escoger la canción que quiero etc están normales, el problema es qu...
Regular
2583 Views
2 replies
0 likes
I was supposed to be paying for a normal premium subscription and instead was charged for a family premium. That's nearly double what I'm supposed to be paying for in the first place. Has anyone else on here been subject to the same issue without bei...
I was supposed to be paying for a normal premium subscription and instead was charged for a family premium. That's nearly double what I'm supposed to be paying for in the first place. Has anyone else...
144 Views
0 replies
0 likes
Okay now that was kind of a **bleep** move... I liked my 3 months subscription and i was considering getting another month, but not this one. Im student. This month im kind of low on money. And gor you to reach my wallet? Witouth asking me? Im not ev...
Okay now that was kind of a **bleep** move... I liked my 3 months subscription and i was considering getting another month, but not this one. Im student. This month im kind of low...
Spotify Star
220 Views
1 replies
0 likes
Hello I have problem with my spotify. Today i buy 2 mounts subscribe for spotify and i have it on PC but on phone i don't have it. I don't know what to do. Please help me
Hello I have problem with my spotify. Today i buy 2 mounts subscribe for spotify and i have it on PC but on phone i don't have it. I don't know what to do. Please help me
Spotify Star
200 Views
1 replies
0 likes
Woke up this morning to find my spotify was off of premium after a full year of it. All my music was greyed out and not downloaded. So i re subscribed for premium and everything is still greyed out and now im over my data usage because everything isn...
Woke up this morning to find my spotify was off of premium after a full year of it. All my music was greyed out and not downloaded. So i re subscribed for premium and everything is still greyed out a...
Spotify Star
293 Views
1 replies
0 likes
Hi there! Looking for someone or something to resolve an issue regarding my premium subscription. I have tried for two days to update my payment details and renew my subscription, however, everytime a message pops up saying my payment provider is hav...
Hi there! Looking for someone or something to resolve an issue regarding my premium subscription. I have tried for two days to update my payment details and renew my subscription, however, eve...
Community Legend
718 Views
6 replies
0 likes
Tengo una cuenta premium desde un plan familiar y todos los miembros de la familia tienen premium a excepción de mí, se realizó el pago con tarjeta y es automático, como de costumbre, pero parece que tengo suscripción gratis. Ya intente cerrando sesi...
Tengo una cuenta premium desde un plan familiar y todos los miembros de la familia tienen premium a excepción de mí, se realizó el pago con tarjeta y es automático, como de costumbre, pero parece que...
172 Views
0 replies
0 likes
i checked my bankaccount today and i got charged for 5,91. i was charged for 9,99, too. Is there something you can buy in the Spotify app?
i checked my bankaccount today and i got charged for 5,91. i was charged for 9,99, too. Is there something you can buy in the Spotify app?
Casual Listener
269 Views
2 replies
0 likes
Olá, há alguns dias já efetuei o pagamento da minha conta premium familiar e continuo recebendo emails e avisos no próprio aplicativo que a conta ainda não foi paga. O que devo fazer?
Olá, há alguns dias já efetuei o pagamento da minha conta premium familiar e continuo recebendo emails e avisos no próprio aplicativo que a conta ainda não foi paga. O que devo fazer?
Spotify Star
636 Views
7 replies
0 likes
I bought the premium service & I still get adds! What do I need to do?
I bought the premium service & I still get adds! What do I need to do?
Spotify Star
277 Views
5 replies
0 likes
For some reason my payment method needed to be updated and I didn't update it in time or something and now I can't upgrade to premium again. What's going on? Someone plz help!?!?
For some reason my payment method needed to be updated and I didn't update it in time or something and now I can't upgrade to premium again. What's going on? Someone plz help!?!?
152 Views
0 replies
0 likes
Me cobraron dos veces el mismo mes. Una el 11/7 y otra el 31/7 porque??
Me cobraron dos veces el mismo mes. Una el 11/7 y otra el 31/7 porque??
148 Views
0 replies
0 likes
Hi, I purchased Premium for Family while I had a Premium-account because my family and I want to listen to different songs. However, my Spotify still says I have a Premium account, so I still cannot listen to my own music while my family is listening...
Hi, I purchased Premium for Family while I had a Premium-account because my family and I want to listen to different songs. However, my Spotify still says I have a Premium account, so I stil...
Spotify Star
199 Views
1 replies
0 likes
I am a Spotify user for the past 2,5 years and didn't change nothing about my premium subscription, but I noticed that I was charged twice this month. Can anyone help me to solve it out?Is there any e-mail or phone (I am from Brazil) that I can use t...
I am a Spotify user for the past 2,5 years and didn't change nothing about my premium subscription, but I noticed that I was charged twice this month. Can anyone help me to solve it out? Is there an...
Spotify Star
346 Views
5 replies
0 likes
Acabo de reonovar mi suscripcion tenia familiar, pero se renovo premium esto fue hace dos dias, mi pregunta es si la cambio a familiar, me van a cobrar otra vez todo? o solo la diferencia
Acabo de reonovar mi suscripcion tenia familiar, pero se renovo premium esto fue hace dos dias, mi pregunta es si la cambio a familiar, me van a cobrar otra vez todo? o solo la diferencia
132 Views
0 replies
0 likes
Hola, hace ya un par de semanas que nos hicimos Premium, aunque mis hijos y mi marido ya lo son a mí no me llega el correo para poder hacerme yo también. Sale conforme está enviada la invitación pero a mi correo no llega. He probado diferentes cosas ...
Hola, hace ya un par de semanas que nos hicimos Premium, aunque mis hijos y mi marido ya lo son a mí no me llega el correo para poder hacerme yo también. Sale conforme está enviada la invitación pero...
170 Views
0 replies
0 likes
I had preimum service. My credit card got stolen so I had to cancel it. I updated my CC info, but it downgraded me anyway. I've gone back several times and updated my new CC.... and it shows my upgraded CC is in the system..... but will not give me p...
I had preimum service. My credit card got stolen so I had to cancel it. I updated my CC info, but it downgraded me anyway. I've gone back several times and updated my new CC.... and it shows my ...
164 Views
0 replies
0 likes
We've been paying our Premium / Family subs now for several months and are totally fed up with it. Feel completely mis-lead in that all the advertising suggested that concurrent usage would be possible. We are a family of 6 all residing at the same a...
We've been paying our Premium / Family subs now for several months and are totally fed up with it. Feel completely mis-lead in that all the advertising suggested that concurrent usage would be ...
173 Views
0 replies
0 likes
I need to cancel this account
I need to cancel this account
Spotify Star
195 Views
1 replies
0 likes
I just entered a giftware code and it said that I was using Spotify premium now but I can't use the premium features for example enable shuffle, or go back to a song, or skip more than 5 songs but i can download them and play them on demand. Can some...
I just entered a giftware code and it said that I was using Spotify premium now but I can't use the premium features for example enable shuffle, or go back to a song, or skip more than 5 songs but i ...
Spotify Star
196 Views
1 replies
0 likes
