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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130842 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62877 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242816 Views
149 replies
13 likes
DESCRIPTIONSo I was having card trouble, and I finally checked my account and have $8 out of $35! Spotify took my money and didn't even give me premium for the student!!! Please check this out, I just want premium for student and if I can't get that ...
DESCRIPTION So I was having card trouble, and I finally checked my account and have $8 out of $35! Spotify took my money and didn't even give me premium for the student!!! Please check this out, I j...
Community Legend
265 Views
1 replies
0 likes
Hey guys, i canceled my premium membership because i wanted to make a new account, when i went to upgrade my new account to premium paying through paypal( the same paypal account i used with my canceled account)it would have me go through all of the ...
Hey guys, i canceled my premium membership because i wanted to make a new account, when i went to upgrade my new account to premium paying through paypal( the same paypal account i used with my cance...
Roadie
257 Views
1 replies
0 likes
I want to change my method of payment but the page won't load. It says "please wait loading" and I've waited over 20 min. Is there another way? I've tried two devices.
I want to change my method of payment but the page won't load. It says "please wait loading" and I've waited over 20 min. Is there another way? I've tried two devices.
Newbie
693 Views
1 replies
0 likes
So i am being charged $10 per month for this service. I tried to cancel but the website says im using the free version. Well then why am i being charged? Also how am i supposed to cancel this service if there is no one to call and speak to. Help me c...
So i am being charged $10 per month for this service. I tried to cancel but the website says im using the free version. Well then why am i being charged? Also how am i supposed to cancel this service...
Community Legend
290 Views
1 replies
0 likes
Me han cancelado el plan premium familiar por no coincidir en direccion, lo cual es falso. Como puedo hacer para que verifiquen de nuevo mi direccion!!
Me han cancelado el plan premium familiar por no coincidir en direccion, lo cual es falso. Como puedo hacer para que verifiquen de nuevo mi direccion!!
Roadie
326 Views
1 replies
0 likes
Instale spotify en un celular que me compre y me dice q tengo cuenta free pero yo estoy pagando premium y no me lo reconoce..que pueeo hacer?
Instale spotify en un celular que me compre y me dice q tengo cuenta free pero yo estoy pagando premium y no me lo reconoce..que pueeo hacer?
Roadie
222 Views
1 replies
0 likes
Hi i just signed up for the student discount and i was charged two transactions of $5.04 and $10.09. I dont know why I was charged for the regular premium price also if i have the student discount and i was already charged the student price.
Hi i just signed up for the student discount and i was charged two transactions of $5.04 and $10.09. I dont know why I was charged for the regular premium price also if i ha...
184 Views
0 replies
0 likes
Paid for a premium but still my account says Free. I just wasted money for nothing.
Paid for a premium but still my account says Free. I just wasted money for nothing.
Casual Listener
435 Views
6 replies
0 likes
Hello, under account it says premium, although when I want to shuffle my songs it says I can't use this feauture since I am not a premium member. What do I do?
Hello, under account it says premium, although when I want to shuffle my songs it says I can't use this feauture since I am not a premium member. What do I do?
Community Legend
206 Views
1 replies
0 likes
My spotify subscrition is $12.99, which gets chaged with my itunes. I have already made sure that it was spotify.But, for the past few months Spotify, US 45 W. 18th Street, New York NYhas also been charging me $9.99I want to cancel one of them but i ...
My spotify subscrition is $12.99, which gets chaged with my itunes. I have already made sure that it was spotify. But, for the past few months Spotify, US 45 W. 18th Street, New York NY has...
Roadie
219 Views
1 replies
0 likes
Quiero saber si me cobran cuando apenas me suscribí pero lo cancelé de una?
Quiero saber si me cobran cuando apenas me suscribí pero lo cancelé de una?
174 Views
0 replies
0 likes
I have subscribed to premium but I am not able to use the premium services any idea what's going on?
I have subscribed to premium but I am not able to use the premium services any idea what's going on?
Community Legend
212 Views
1 replies
0 likes
Hi! I have deleted a Facebook account where it was also Spotify Premium. Would rather stop Spotify Premium before the Facebook account was deleted. Now I´m unable to access the Facebook account again, to fix. The question is if I still have to pay fo...
Hi! I have deleted a Facebook account where it was also Spotify Premium. Would rather stop Spotify Premium before the Facebook account was deleted. Now I´m unable to access the Facebook account again...
Roadie
245 Views
1 replies
0 likes
How do i get away from the Apple surcharges to subscribe directly with Spotify. i have music lists that i dont want to lose
How do i get away from the Apple surcharges to subscribe directly with Spotify. i have music lists that i dont want to lose
Roadie
250 Views
1 replies
0 likes
I have got Spotify free but I have been charged for premium how do i get my money back?
I have got Spotify free but I have been charged for premium how do i get my money back?
Roadie
256 Views
1 replies
0 likes
so i just payed 12.99 for premium through the app store, but it isn't working in my spotify app... why?
so i just payed 12.99 for premium through the app store, but it isn't working in my spotify app... why?
Community Legend
432 Views
5 replies
0 likes
i entered the information to sign up for premium and now it says I have to re-enter it because I don't have unlimited skips
i entered the information to sign up for premium and now it says I have to re-enter it because I don't have unlimited skips
Community Legend
212 Views
1 replies
0 likes
Hi guys,I have a problem with redeeming the student discount using my Unidays student account. I had an account on Spotify that was linked to my unidays account but now I have deleted the old spotify account and have opened a new one. The problem is ...
Hi guys, I have a problem with redeeming the student discount using my Unidays student account. I had an account on Spotify that was linked to my unidays account but now I have deleted the old spoti...
186 Views
0 replies
0 likes
I don't understand something.... I have a premium subscription that every 2th of moth have to pay....Today I upgrade to familiar premium, and the date of my billing change to 27 of current moth, how I can maintain the same date that I have before? I ...
I don't understand something.... I have a premium subscription that every 2th of moth have to pay.... Today I upgrade to familiar premium, and the date of my billing change to 27 of current moth, ho...
Roadie
331 Views
1 replies
0 likes
HOla!tengo un problema con el proceso de pago, ya he ingresado cuatro tarjetas diferentes y me aparce error, estoy muy deseperada, no he podido escucgar musica y quisiera me ayudenSaludosAlexandra
HOla! tengo un problema con el proceso de pago, ya he ingresado cuatro tarjetas diferentes y me aparce error, estoy muy deseperada, no he podido escucgar musica y quisiera me ayuden Saludos Alexan...
Community Legend
589 Views
1 replies
0 likes
