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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73168 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136391 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77836 Views
90 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
263137 Views
157 replies
13 likes
So I’m in Pakistan right now for vacation and I wanted to buy Spotify premium for family. I don’t have any confusions regarding premium or how family plan works but the thing I’m confused about is how Pakistan works. I live in Oman but I wanna buy pr...
So I’m in Pakistan right now for vacation and I wanted to buy Spotify premium for family. I don’t have any confusions regarding premium or how family plan works but the thing I’m confused about is ho...
Spotify Star
872 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been being charged for a Spotify account I do not use. I don't believe I can cancel it...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Spotify Star
625 Views
1 replies
0 likes
I’m on a family plan with my husband. I want to switch to duo. But will his settings, playlists, saved music all that be removed if I switch? He’d have to cancel his plan and rejoin with the invite.
I’m on a family plan with my husband. I want to switch to duo. But will his settings, playlists, saved music all that be removed if I switch? He’d have to cancel his plan and rejoin with the invite.
Moderator
1466 Views
3 replies
0 likes
I can't change my country in my account, there are error message every time:"Unfortunately, you do not meet the requirements for this plan. Here are other ways to activate Premium" So I can't add new card to my payment methods (card from other countr...
I can't change my country in my account, there are error message every time:"Unfortunately, you do not meet the requirements for this plan. Here are other ways to activate Premium" So I can't add new...
Spotify Star
384 Views
1 replies
0 likes
are there any discounts for premium for people receiving food benefits or other government help?
are there any discounts for premium for people receiving food benefits or other government help?
Spotify Star
3346 Views
1 replies
0 likes
Buen día, tengo un problema con el pago de mis suscripción, tengo el plan de estudiante, me dieron un mes gratis y este ya debería efectuarse el pago pero me sale un error que dice lo siguiente:"Pago fallidoPerderás el acceso a tu plan pronto si no p...
Buen día, tengo un problema con el pago de mis suscripción, tengo el plan de estudiante, me dieron un mes gratis y este ya debería efectuarse el pago pero me sale un error que dice lo siguiente: "Pa...
Spotify Star
935 Views
1 replies
0 likes
My Question or IssueI was charged more this month than I have been in all the previous months. I have Duo premium. It's supposed to be 16.92 but it was 19.17
My Question or Issue I was charged more this month than I have been in all the previous months. I have Duo premium. It's supposed to be 16.92 but it was 19.17
Spotify Star
358 Views
1 replies
0 likes
PlanPremium IndividualCountryPhilippinesMy Question or IssueHi I've been trying to pay by mobile with "Globe" as my carrier like I've done in previous months but its suddenly not there anymore
Plan Premium Individual Country Philippines My Question or Issue Hi I've been trying to pay by mobile with "Globe" as my carrier like I've done in previous months but its suddenly not there anym...
Spotify Star
630 Views
1 replies
1 likes
My mom is currently using a premium individual plan through her cellular provider. Recently, they dropped Spotify because Spotify encourages users to pay directly to them. Being a senior citizen, she needs help paying digitally. So I want to help her...
My mom is currently using a premium individual plan through her cellular provider. Recently, they dropped Spotify because Spotify encourages users to pay directly to them. Being a senior citizen, she...
Casual Listener
1028 Views
2 replies
0 likes
My account cant make any payment because acc cant make payment in malaysia currency RM please help
My account cant make any payment because acc cant make payment in malaysia currency RM please help
Spotify Star
535 Views
1 replies
0 likes
I live in Turkey and I bought a family subscription, I have been paying for this regularly for 3 months, but this month I have problems and the payment cannot be made, my bank is FUPS and my other purchases work normally, except this particular purch...
I live in Turkey and I bought a family subscription, I have been paying for this regularly for 3 months, but this month I have problems and the payment cannot be made, my bank is FUPS and my other pu...
Moderator
4714 Views
9 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
728 Views
1 replies
1 likes
How can I change the payment date
How can I change the payment date
Community Legend
366 Views
1 replies
0 likes
PlanPremium Family CountryUSA DeviceMacbook Pro M1 Operating SystemSonoma 14 / Various Web Browsers Hi, I just moved to the USA from the UK. I updated address and payment info, no probs - but we don't use the audiobooks at all, so thought i'd change ...
Plan Premium Family Country USA Device Macbook Pro M1 Operating System Sonoma 14 / Various Web Browsers Hi, I just moved to the USA from the UK. I upd...
Casual Listener
381 Views
2 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Star
353 Views
1 replies
0 likes
My Question or IssueIf I miss a payment this month is there a grace period to catch up next month? thanks
My Question or Issue If I miss a payment this month is there a grace period to catch up next month? thanks
Spotify Star
4634 Views
1 replies
0 likes
I recently moved and began converting my home into a smart home. Part of that includes upgrading my subscription from duo to family. Unfortunately I keep getting and error message saying I'm ineligible for upgrade. Any advice would be great.PlanPremi...
I recently moved and began converting my home into a smart home. Part of that includes upgrading my subscription from duo to family. Unfortunately I keep getting and error message saying I'm ineligib...
Spotify Star
338 Views
1 replies
0 likes
Hey guys,recently i got hacked and i don't know how. The hackers changed my plan from duo to family. I just got aware of it and changed my password and i logged out of everywhere. I wanted to know if spotify could refound me this month?I'm asking her...
Hey guys, recently i got hacked and i don't know how. The hackers changed my plan from duo to family. I just got aware of it and changed my password and i logged out of everywhere. I wanted to know ...
Spotify Star
547 Views
1 replies
0 likes
I received a 3 month Premium subscription trial from Microsoft.I enter the code and I get "Sorry, you are not eligible for that plan. Here are some other ways to get Premium."I don't believe I've ever had Premium before.
I received a 3 month Premium subscription trial from Microsoft. I enter the code and I get "Sorry, you are not eligible for that plan. Here are some other ways to get Premium." I don't believe ...
Spotify Star
339 Views
1 replies
0 likes
I share a premium duo but can’t listen to booksPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I share a premium duo but can’t listen to books Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Window...
Spotify Star
377 Views
2 replies
0 likes
