Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
my spotify is telling me to buy premium when i already have it! what do i do?
Newbie
my spotify is telling me to buy premium when i already have it! what do i do?
Nico
Community Legend
146 Views
1 replies
0 likes
Well..my problem is that i wanted to test spotify, i gave all my data etc and "bought" 60 months free but as soon as i was done, the field opened again asking for the data etc again and i got a message that i canceled the subscribtion.. i tried it on...
Newbie
Well..my problem is that i wanted to test spotify, i gave all my data etc and "bought" 60 months free but as soon as i was done, the field opened again asking for the data etc again and i got a messa...
Maxim
Spotify Star
136 Views
1 replies
0 likes
Spotify charged me for premium on my trial which I tried to cancel but online it said I had never started my trial. I want a refund.
Newbie
Spotify charged me for premium on my trial which I tried to cancel but online it said I had never started my trial. I want a refund.
Maxim
Spotify Star
151 Views
1 replies
0 likes
I am furious with Spotify! I just discovered I'm being charged after I canceled my "free" trial!! How do I get in touch with customer service to get my $ BACK?
Newbie
😡I am furious with Spotify! I just discovered I'm being charged after I canceled my "free" trial!! How do I get in touch with customer service to get my $ BACK?😡
Maxim
Spotify Star
149 Views
1 replies
0 likes
I had to change my debit card, I was paying the student discount before. I'm not longer a student so I paid the 120 up front for premium. It worked for a couple days now when I open the app or sign in online it says I don't have premium. My bank stat...
Newbie
I had to change my debit card, I was paying the student discount before. I'm not longer a student so I paid the 120 up front for premium. It worked for a couple days now when I open the app or sign i...
Aimee_T
Roadie
249 Views
1 replies
0 likes
Well, I paid for premium yesterday and I am checking every hour to see if I am premium already. But it says that my account is FREE, I don't know what to do because I have already paid for it. Please guys, help me.
Casual Listener
Well, I paid for premium yesterday and I am checking every hour to see if I am premium already. But it says that my account is FREE, I don't know what to do because I have already paid for it. Please...
Bittencourt
Spotify Star
194 Views
3 replies
0 likes
Dear Community,Today I bought my Premium as I do always. It says I have Premium, but I can't switch the Songs how I want to, it says a upgrade to Spotify-Premium is needed, but I have it already?!Someone help meThanks
Casual Listener
Dear Community, Today I bought my Premium as I do always. It says I have Premium, but I can't switch the Songs how I want to, it says a upgrade to Spotify-Premium is needed, but I have it already?...
Bittencourt
Spotify Star
202 Views
2 replies
0 likes
I recently closed my card that was used to pay my bill due to fraud concerns. I got a new card and it so happens that I received it as my payment was due for this month. I'm trying to pay the bill online but the website is "under maintence" and I can...
Newbie
I recently closed my card that was used to pay my bill due to fraud concerns. I got a new card and it so happens that I received it as my payment was due for this month. I'm trying to pay the bill on...
Diegoh
Newbie
250 Views
2 replies
0 likes
If I sign up to family spotify do we all have to listen to the same music or can we all use individual accounts and how much does it cost
Newbie
If I sign up to family spotify do we all have to listen to the same music or can we all use individual accounts and how much does it cost
Bittencourt
Spotify Star
324 Views
5 replies
0 likes
Hola. Tengo una tarjeta de credito que se me venció y quiero modificar los datos para poner otra tarjeta para que me debiten el cargo por mi cuenta premium y hace dos días que no me toma los datos por error de mantenimiento y actualización de Spotify...
Newbie
Hola. Tengo una tarjeta de credito que se me venció y quiero modificar los datos para poner otra tarjeta para que me debiten el cargo por mi cuenta premium y hace dos días que no me toma los datos po...
Aimee_T
Roadie
701 Views
1 replies
0 likes
I've tried several times to purchase premium. Card is active. Payment is refused.
Regular
I've tried several times to purchase premium. Card is active. Payment is refused.
Aimee_T
Roadie
591 Views
1 replies
0 likes
Soy premium pero cuando quiero cambiar de canciónes o adelantar la canción no puedo porque dice que no soy premium , pero si puedo descargar música y reproducirla en el orden que yo quiera
Newbie
Soy premium pero cuando quiero cambiar de canciónes o adelantar la canción no puedo porque dice que no soy premium , pero si puedo descargar música y reproducirla en el orden que yo quiera
Aimee_T
Roadie
197 Views
1 replies
0 likes
i can't see the status of my premium, i can't change it or do nothing, because it says that "Spotify is in maintenance please try later" i don't know what to do.
Casual Listener
i can't see the status of my premium, i can't change it or do nothing, because it says that "Spotify is in maintenance please try later" i don't know what to do.
Aimee_T
Roadie
254 Views
1 replies
0 likes
Why the website where I make payment with Gift cards doesn't work?Pleaseee help me
Newbie
Why the website where I make payment with Gift cards doesn't work?Pleaseee help me
Aimee_T
Roadie
188 Views
1 replies
0 likes
So its pretty simple really, Spotify says it can not verify that I'm a student even though I'm enrolled for fall 2017. It finds my school just fine but it won't allow me to subscribe to the student price...
Newbie
So its pretty simple really, Spotify says it can not verify that I'm a student even though I'm enrolled for fall 2017. It finds my school just fine but it won't allow me to subscribe to the student p...
Aimee_T
Roadie
155 Views
1 replies
0 likes
Hallo,Auf Grund eines Auslandsaufenthaltes habe ich meinen Telekom Vetrag ruhend geschaltet und damit meine Spotify Premium Option verloren, die ich dann direkt über meine Kreditkarte abgebucht habe. Jetzt bin ich zurück und würde das gerne wieder um...
Casual Listener
Hallo, Auf Grund eines Auslandsaufenthaltes habe ich meinen Telekom Vetrag ruhend geschaltet und damit meine Spotify Premium Option verloren, die ich dann direkt über meine Kreditkarte abgebucht hab...
halbstark1708
Casual Listener
341 Views
1 replies
0 likes
Ayuda!!!Estoy intentando registrar mi tarjeta para la suscripción de Spotify Premium... tengo varios días intentándolo y no le deja realizar el pago. Es sorprendente que tengo que reclamar porque no puedo pagar un servicio... ayúdenme necesito ser pr...
Visitor
Ayuda!!! Estoy intentando registrar mi tarjeta para la suscripción de Spotify Premium... tengo varios días intentándolo y no le deja realizar el pago. Es sorprendente que tengo que reclamar porque n...
user-removed
Not applicable
217 Views
2 replies
0 likes
Hi. Why cant i manage my subscription and update my payment details? I get the premium trial and it expired on August 24. I did not cancel my subscription because i want to have a premium account and paid thru my visa. But until now, its already 2 da...
Newbie
Hi. Why cant i manage my subscription and update my payment details? I get the premium trial and it expired on August 24. I did not cancel my subscription because i want to have a premium account and...
Aimee_T
Roadie
140 Views
1 replies
0 likes
For the longest time I've been not using Facebook to login then one day I accidentally did and it wanted me to sign up for premium again. I did but now I'm paying for Spotify twice every month and can't get into that older account for the life of me.
Newbie
For the longest time I've been not using Facebook to login then one day I accidentally did and it wanted me to sign up for premium again. I did but now I'm paying for Spotify twice every month and ca...
Aimee_T
Roadie
149 Views
1 replies
0 likes
I still don't have unlimited skips and playback options even after subscribing to spotify premium
Newbie
I still don't have unlimited skips and playback options even after subscribing to spotify premium
Nico
Community Legend
154 Views
1 replies
0 likes