Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hi,My premium Spotify account is currently linked to Facebook and I only login via my Facebook account (I don't have an email login set up). I forgot about this and when I deactivated my Facebook account I could no longer access Spotify. I only just ...
What is the format for entering cc expiration date it says mm/yy for example I tried 01/01 01/2001 still doesn't work help please?
Hi, i try to update my creditcard, but it keeps coming back to month/year? Tryed man times...
I think it's some kind of error it keeps saying my account has insufficient funds but it is not help please!
I am a high school student i dont have a credit card and before i purchased premium with sim card but now in payment option said i just can pay with credit card . Pls help mee how do i pay the premium now?
I just need to know if the familiar plan is each month or 21 days.
Hi everyone,I've been charged 3 times for spotify premium, student. Also, i don't have premium account. any answers from spotify support?
Want to stop monthly subscription.
I decided to give the 30 day free trial a go. However, I have been charged 4MYR and on top of that I still have not received premium for my account. Rectify please.
As you normally know you inform the customer about free trial for a period of time but before they try Spotify premiunt ienen that put their credit card number so that when the Spotify finishes premiun swe discote the quota and continue with premiun ...
Hello!I have an old account, still connected with my credit card for monthly payment.Problem is, since I have a new phone Im not auto inlogged. And the old acc is on a mail not loggable anymore, think "@live" is unusable. Anyway, i have no way of res...
Just signed up to try Notify premium via my phone. Noticed this trial is only for 7 days, not one month like it says on the site -- can this be changed to try for one month??
Fajnie by było jak by się dało płacić za premium sms'em
I just signed up for Premium and would like to download songs to hear while offline. I see the instructions that I should go to library, press settings, and then tap download using cellular. But I don't see "download using cellular" anywhere.
Need help on this,it shows on my account that i was charge 5.29, but I have not received any privilege
My grandmother has been paying for my sister's premium account. My sister died 2 months ago and my grandmother has not been able to cancel her payments. How does she do this? We can't access my sister's account, as we don't know her user name and pas...
NO OPTION TO CONTINUE FREE--ONLY PREMIUM TRIAL OFFER VISIBLE--ALL PLAYLISTS GONE--HELP! WHAT'S AN F'ING VALUE FOR A FIELD?
: I already paid for premium and this website confirmed i am subscribed to premium but my spotify app is still on free subscription. I can't choose my own music.
Yesterday the 31st March was renewal date but I was too busy and forgot to cancel. I was thus charged $9.99. It is 1st April today, if I cancel, will I be given a - Full refund- Partial refund (90+ % based on date)- No refund ??
Mi ero completamente dimenticato di un account premium tra i tanti che avevo e oggi scopro che mi hanno tolto 10 euro dalla carta...Posso riaverli indietro visto che ho annullato?
Env: prod