Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
191539 Views
121 replies
12 likes
- 191539 Views
- 121 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21926 Views
28 replies
4 likes
- 21926 Views
- 28 replies
- 4 likes
premium
my spotify is telling me to buy premium when i already have it! what do i do?
my spotify is telling me to buy premium when i already have it! what do i do?
Community Legend
146 Views
1 replies
0 likes
- 146 Views
- 1 replies
- 0 likes
Subscribtion get's canceled
Well..my problem is that i wanted to test spotify, i gave all my data etc and "bought" 60 months free but as soon as i was done, the field opened again asking for the data etc again and i got a message that i canceled the subscribtion.. i tried it on...
Well..my problem is that i wanted to test spotify, i gave all my data etc and "bought" 60 months free but as soon as i was done, the field opened again asking for the data etc again and i got a messa...
Spotify Star
136 Views
1 replies
0 likes
- 136 Views
- 1 replies
- 0 likes
Premium trial
Spotify charged me for premium on my trial which I tried to cancel but online it said I had never started my trial. I want a refund.
Spotify charged me for premium on my trial which I tried to cancel but online it said I had never started my trial. I want a refund.
Spotify Star
151 Views
1 replies
0 likes
- 151 Views
- 1 replies
- 0 likes
I WANT MY $ BACK!!!
I am furious with Spotify! I just discovered I'm being charged after I canceled my "free" trial!! How do I get in touch with customer service to get my $ BACK?
😡I am furious with Spotify! I just discovered I'm being charged after I canceled my "free" trial!! How do I get in touch with customer service to get my $ BACK?😡
Spotify Star
149 Views
1 replies
0 likes
- 149 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Charged and Spotify says I wasn't
I had to change my debit card, I was paying the student discount before. I'm not longer a student so I paid the 120 up front for premium. It worked for a couple days now when I open the app or sign in online it says I don't have premium. My bank stat...
I had to change my debit card, I was paying the student discount before. I'm not longer a student so I paid the 120 up front for premium. It worked for a couple days now when I open the app or sign i...
Roadie
249 Views
1 replies
0 likes
- 249 Views
- 1 replies
- 0 likes
My spotify premium isn't going.
Well, I paid for premium yesterday and I am checking every hour to see if I am premium already. But it says that my account is FREE, I don't know what to do because I have already paid for it. Please guys, help me.
Well, I paid for premium yesterday and I am checking every hour to see if I am premium already. But it says that my account is FREE, I don't know what to do because I have already paid for it. Please...
Spotify Star
194 Views
3 replies
0 likes
- 194 Views
- 3 replies
- 0 likes
Problem with Spotify Premium
Dear Community,Today I bought my Premium as I do always. It says I have Premium, but I can't switch the Songs how I want to, it says a upgrade to Spotify-Premium is needed, but I have it already?!Someone help meThanks
Dear Community, Today I bought my Premium as I do always. It says I have Premium, but I can't switch the Songs how I want to, it says a upgrade to Spotify-Premium is needed, but I have it already?...
Spotify Star
202 Views
2 replies
0 likes
- 202 Views
- 2 replies
- 0 likes
Superuser Contribution Need to change payment but website "under maintenance"
I recently closed my card that was used to pay my bill due to fraud concerns. I got a new card and it so happens that I received it as my payment was due for this month. I'm trying to pay the bill online but the website is "under maintence" and I can...
I recently closed my card that was used to pay my bill due to fraud concerns. I got a new card and it so happens that I received it as my payment was due for this month. I'm trying to pay the bill on...
Newbie
250 Views
2 replies
0 likes
- 250 Views
- 2 replies
- 0 likes
If I sign up to the family subscription do you all have to listen to the same music
If I sign up to family spotify do we all have to listen to the same music or can we all use individual accounts and how much does it cost
If I sign up to family spotify do we all have to listen to the same music or can we all use individual accounts and how much does it cost
Spotify Star
324 Views
5 replies
0 likes
- 324 Views
- 5 replies
- 0 likes
Superuser Contribution Modificar datos tarjeta de credito
Hola. Tengo una tarjeta de credito que se me venció y quiero modificar los datos para poner otra tarjeta para que me debiten el cargo por mi cuenta premium y hace dos días que no me toma los datos por error de mantenimiento y actualización de Spotify...
Hola. Tengo una tarjeta de credito que se me venció y quiero modificar los datos para poner otra tarjeta para que me debiten el cargo por mi cuenta premium y hace dos días que no me toma los datos po...
Roadie
701 Views
1 replies
0 likes
- 701 Views
- 1 replies
- 0 likes
Superuser Contribution Won't accept valid credit card to activate premium
I've tried several times to purchase premium. Card is active. Payment is refused.
I've tried several times to purchase premium. Card is active. Payment is refused.
Roadie
591 Views
1 replies
0 likes
- 591 Views
- 1 replies
- 0 likes
Superuser Contribution Please my prem do not work...
Soy premium pero cuando quiero cambiar de canciónes o adelantar la canción no puedo porque dice que no soy premium , pero si puedo descargar música y reproducirla en el orden que yo quiera
Soy premium pero cuando quiero cambiar de canciónes o adelantar la canción no puedo porque dice que no soy premium , pero si puedo descargar música y reproducirla en el orden que yo quiera
Roadie
197 Views
1 replies
0 likes
- 197 Views
- 1 replies
- 0 likes
Superuser Contribution Problem with spotify premium subscription
i can't see the status of my premium, i can't change it or do nothing, because it says that "Spotify is in maintenance please try later" i don't know what to do.
i can't see the status of my premium, i can't change it or do nothing, because it says that "Spotify is in maintenance please try later" i don't know what to do.
Roadie
254 Views
1 replies
0 likes
- 254 Views
- 1 replies
- 0 likes
Superuser Contribution Gift cards
Why the website where I make payment with Gift cards doesn't work?Pleaseee help me
Why the website where I make payment with Gift cards doesn't work?Pleaseee help me
Roadie
188 Views
1 replies
0 likes
- 188 Views
- 1 replies
- 0 likes
Superuser Contribution Student discount
So its pretty simple really, Spotify says it can not verify that I'm a student even though I'm enrolled for fall 2017. It finds my school just fine but it won't allow me to subscribe to the student price...
So its pretty simple really, Spotify says it can not verify that I'm a student even though I'm enrolled for fall 2017. It finds my school just fine but it won't allow me to subscribe to the student p...
Roadie
155 Views
1 replies
0 likes
- 155 Views
- 1 replies
- 0 likes
Telekom Music Streaming Friends Option - Auslandsaufenthalt
Hallo,Auf Grund eines Auslandsaufenthaltes habe ich meinen Telekom Vetrag ruhend geschaltet und damit meine Spotify Premium Option verloren, die ich dann direkt über meine Kreditkarte abgebucht habe. Jetzt bin ich zurück und würde das gerne wieder um...
Hallo, Auf Grund eines Auslandsaufenthaltes habe ich meinen Telekom Vetrag ruhend geschaltet und damit meine Spotify Premium Option verloren, die ich dann direkt über meine Kreditkarte abgebucht hab...
Casual Listener
341 Views
1 replies
0 likes
- 341 Views
- 1 replies
- 0 likes
Superuser Contribution No puedo realizar el pago de Spotify Premium
Ayuda!!!Estoy intentando registrar mi tarjeta para la suscripción de Spotify Premium... tengo varios días intentándolo y no le deja realizar el pago. Es sorprendente que tengo que reclamar porque no puedo pagar un servicio... ayúdenme necesito ser pr...
Ayuda!!! Estoy intentando registrar mi tarjeta para la suscripción de Spotify Premium... tengo varios días intentándolo y no le deja realizar el pago. Es sorprendente que tengo que reclamar porque n...
Not applicable
217 Views
2 replies
0 likes
- 217 Views
- 2 replies
- 0 likes
Superuser Contribution Cant manage subcription
Hi. Why cant i manage my subscription and update my payment details? I get the premium trial and it expired on August 24. I did not cancel my subscription because i want to have a premium account and paid thru my visa. But until now, its already 2 da...
Hi. Why cant i manage my subscription and update my payment details? I get the premium trial and it expired on August 24. I did not cancel my subscription because i want to have a premium account and...
Roadie
140 Views
1 replies
0 likes
- 140 Views
- 1 replies
- 0 likes
Superuser Contribution Can't recover old account
For the longest time I've been not using Facebook to login then one day I accidentally did and it wanted me to sign up for premium again. I did but now I'm paying for Spotify twice every month and can't get into that older account for the life of me.
For the longest time I've been not using Facebook to login then one day I accidentally did and it wanted me to sign up for premium again. I did but now I'm paying for Spotify twice every month and ca...
Roadie
149 Views
1 replies
0 likes
- 149 Views
- 1 replies
- 0 likes
My spotify premium is not working
I still don't have unlimited skips and playback options even after subscribing to spotify premium
I still don't have unlimited skips and playback options even after subscribing to spotify premium
Community Legend
154 Views
1 replies
0 likes
- 154 Views
- 1 replies
- 0 likes