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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83278 Views
  • 30 replies
  • 5 likes
  • 83278 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45596 Views
  • 19 replies
  • 3 likes
  • 45596 Views
  • 19 replies
  • 3 likes

the payment isn't working

I did the upgrade for the premium version, but it's still free

  • Casual Listener
  • I did the upgrade for the premium version, but it's still free
  • Ch4n3l
  • Casual Listener
  • 85 Views
  • 2 replies
  • 0 likes
  • 85 Views
  • 2 replies
  • 0 likes

I can't get Spotify Premium

I would like to subscribe to Spotify premium but, I can't. There are so much info about credit card payment but I would like to subscribe by paying through the app.

  • Newbie
  • I would like to subscribe to Spotify premium but, I can't. There are so much info about credit card payment but I would like to subscribe by paying through the app.
  • OptimuzKrice
  • Roadie
  • 147 Views
  • 3 replies
  • 0 likes
  • 147 Views
  • 3 replies
  • 0 likes

premium account but still advertisements etc

I pay for a premium account every month, but in my settings it says I still have free account. I still can't skip songs or download them and listen them without wifi. Can anyone help me?

  • Newbie
  • I pay for a premium account every month, but in my settings it says I still have free account. I still can't skip songs or download them and listen them without wifi. Can anyone help me?
  • Maxim
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

How to subscribe for premium using ITunes Gift Card?

Hi I'm super confused and I'm so unsure of how to subscribe for premium using ITunes Gift Card. Some people say it is possible and there are some way. However, the thing is that I can't see the the word "subscription" after I log in into my Icloud...

  • Casual Listener
  • Hi I'm super confused and I'm so unsure of how to subscribe for premium using ITunes Gift Card. Some people say it is possible and there are some way. However, the thing is that I can't see the the w...
  • Maxim
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Solved!! Still getting charged after cancelling

Help! I closed my Spotify account because I could not find out how to stop getting charged after declining a paid subscription. I am still getting charged and am thinking of cancelling my credit card to make it stop! Any suggestions?

  • Visitor
  • Help! I closed my Spotify account because I could not find out how to stop getting charged after declining a paid subscription. I am still getting charged and am thinking of cancelling my credit card...
  • Maxim
  • Spotify Star
  • 274 Views
  • 7 replies
  • 0 likes
  • 274 Views
  • 7 replies
  • 0 likes

Solved!! Both on iphone and android same account

I'm thinking about getting Premium, but I've got both an iphone and an android. Is the same account valid for both devices?

  • Casual Listener
  • I'm thinking about getting Premium, but I've got both an iphone and an android. Is the same account valid for both devices?
  • MousikeTechne
  • Casual Listener
  • 127 Views
  • 2 replies
  • 0 likes
  • 127 Views
  • 2 replies
  • 0 likes

Solved!! Discount for High school students help

Okay, so i was trying to buy the high school discount but what i didn't was that you need to be a high school student... I am currently going on the "Boarding school" Svenstrup efterskole but it didn't take that so i just took a random high school an...

  • Newbie
  • Okay, so i was trying to buy the high school discount but what i didn't was that you need to be a high school student... I am currently going on the "Boarding school" Svenstrup efterskole but it didn...
  • Maxim
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Subscription

I cant subscribe by means of using smart load.

  • Newbie
  • I cant subscribe by means of using smart load.
  • 65 Views
  • 0 replies
  • 0 likes
  • 65 Views
  • 0 replies
  • 0 likes

I never bought premium, so I decieded to get the 0,99€ offer

hey there, every time I click on the 0,99€ offer and pay with pay pal,it returns to the offer page and nothing happend.No transaction, no premium.I tried this on other devices but nothing happend.

  • Casual Listener
  • hey there, every time I click on the 0,99€ offer and pay with pay pal, it returns to the offer page and nothing happend. No transaction, no premium. I tried this on other devices but nothing happe...
  • Maxim
  • Spotify Star
  • 72 Views
  • 1 replies
  • 0 likes
  • 72 Views
  • 1 replies
  • 0 likes

Solved!! Additional charge / Cargo adicional

Hace 2 días (lunes) me suscribí a Spotify Premium por 0.99 soles, sin embargo, me han hecho un cargo adicional de $ 0.30 a mi tarjeta. Quisiera saber a que se debe eso? This Monday I subscribed to Spotify Premium for 0.99 soles, however, I have been ...

  • Newbie
  • Hace 2 días (lunes) me suscribí a Spotify Premium por 0.99 soles, sin embargo, me han hecho un cargo adicional de $ 0.30 a mi tarjeta. Quisiera saber a que se debe eso?   This Monday I subscri...
  • Maxim
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

increase of montly payment for premium membership without my consent

I am a member of Premium Family since the beginning of this year. I had agreed to pay about 15 TL per month. Spotify increased the payment to 20 TL without my approval. I think they had to ask first then raise,

  • Newbie
  • I am a member of Premium Family since the beginning of this year. I had agreed to pay about 15 TL per month. Spotify increased the payment to 20 TL without my approval. I think they had to ask first ...
  • Maxim
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Charged twice but only one receipt showing

There were two charges put to my card when I started Premium for Students. I put in my card information and then it took me to the step where you create a profile with your name, college, birth date. After inputing that information I hit submit a few...

  • Newbie
  • There were two charges put to my card when I started Premium for Students. I put in my card information and then it took me to the step where you create a profile with your name, college, birth date....
  • Jiana
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi cuenta Premium quito a mis familiares

Estoy pagando una cuenta premium y tenia a mis familiares, recibí un correo donde tenían que actualizar sus datos, nunca pudieron arreglar esa sugerencia, los quitó y ahora les envío correo o el enlace y tampoco les permite agregarse a mi cuenta. Nec...

  • Newbie
  • Estoy pagando una cuenta premium y tenia a mis familiares, recibí un correo donde tenían que actualizar sus datos, nunca pudieron arreglar esa sugerencia, los quitó y ahora les envío correo o el enla...
  • Raudi
  • Newbie
  • 154 Views
  • 2 replies
  • 0 likes
  • 154 Views
  • 2 replies
  • 0 likes

Premium paid but acc still free

Hi, i paid premium offer(R$1,99) using credit card, its already charged and already got email from spotify confirming the payment, but my account still "Free".

  • Visitor
  • Hi, i paid premium offer(R$1,99) using credit card, its already charged and already got email from spotify confirming the payment, but my account still "Free".
  • osornios
  • Spotify Star
  • 174 Views
  • 5 replies
  • 0 likes
  • 174 Views
  • 5 replies
  • 0 likes

Assinei premium e ainda continuo free

Assinei o premium descontaram no cartão e ainda continuo free

  • Newbie
  • Assinei o premium descontaram no cartão e ainda continuo free
  • Bittencourt
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Premium

My premium account doesn't work. The payment is all done. And I have logged out and in again. But it still doesn't work. What now?

  • Newbie
  • My premium account doesn't work. The payment is all done. And I have logged out and in again. But it still doesn't work. What now?
  • Jiana
  • Community Legend
  • 110 Views
  • 2 replies
  • 1 likes
  • 110 Views
  • 2 replies
  • 1 likes

Been paying for months

I must have signed up for a 99 cent month with my credit card but it kept charging and it has been months since I've even logged in and I didn't realize until it took my last $10 yesterday. Would I be able to get at least my last month refund?

  • Newbie
  • I must have signed up for a 99 cent month with my credit card but it kept charging and it has been months since I've even logged in and I didn't realize until it took my last $10 yesterday. Would I b...
  • Jiana
  • Community Legend
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Resubbing after moving to another country - lost of Premium account?

Hi everyone! I am wondering something about my Premium account: I subbscribed for 1 year, but will move soon to another country (quite far; not the same library).I checked, and if I want to change the country of residence in my account, I have to giv...

  • Casual Listener
  • Hi everyone!   I am wondering something about my Premium account: I subbscribed for 1 year, but will move soon to another country (quite far; not the same library). I checked, and if I want t...
  • osornios
  • Spotify Star
  • 395 Views
  • 5 replies
  • 0 likes
  • 395 Views
  • 5 replies
  • 0 likes

Can not purchase 3 Months for 99 Cents option

I never had spotify premium before nor did I use any free trials or so. I tried to buy it in several browsers but it does not work for me It is stuck on this screen whenever I try to purchase it

  • Casual Listener
  • I never had spotify premium before nor did I use any free trials or so.   I tried to buy it in several browsers but it does not work for me   It is stuck on this screen whenever I try t...
  • osornios
  • Spotify Star
  • 218 Views
  • 6 replies
  • 0 likes
  • 218 Views
  • 6 replies
  • 0 likes

Premium - error

Hello,I am not able to became premium. I tried to pay but there is always an error it says in the fill out page.. i checked it is all corret. Someone can help ??

  • Newbie
  • Hello, I am not able to became premium. I tried to pay but there is always an error it says in the fill out page.. i checked it is all corret. Someone can help ??
  • OptimuzKrice
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes