Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 186677 Views
- 118 replies
- 12 likes
- 186677 Views
- 118 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21180 Views
- 28 replies
- 4 likes
- 21180 Views
- 28 replies
- 4 likes
Solved!!Superuser Contribution Overcharged again'!!!!!!
I am on premium but for the last 3 months 2 payments have been taken out of my bank account one at the start of the month for 9.99 which is what I have signed up for and another 2 weeks later for 14.99 , last month I posted a message and was told it ...
- I am on premium but for the last 3 months 2 payments have been taken out of my bank account one at the start of the month for 9.99 which is what I have signed up for and another 2 weeks later for 14....
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- Casual Listener
- 387 Views
- 2 replies
- 0 likes
- 387 Views
- 2 replies
- 0 likes
Cancellation of premium
Alright so this sounds weird, but I had added card to my old Spotify account and I don't have any more access to it and now they are charging me every month which I want to terminate. How do i do that? Ps : I don't have access to my previous email ne...
- Alright so this sounds weird, but I had added card to my old Spotify account and I don't have any more access to it and now they are charging me every month which I want to terminate. How do i do tha...
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- Spotify Star
- 305 Views
- 1 replies
- 0 likes
- 305 Views
- 1 replies
- 0 likes
Overcharged and not sure what to do - what is the process?
Dear Spotify, I was charged the non-student rate for my student account. Not sure what to do to rectify the issue. Noticed other boards posted solutions of calling the credit card company, but I also read that you would be issued penalties. I am othe...
- Dear Spotify, I was charged the non-student rate for my student account. Not sure what to do to rectify the issue. Noticed other boards posted solutions of calling the credit car...
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- Spotify Star
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Sales taxes or licensing fees?
I have just subscribed to the trial 30 days of Premium. I am very likely to keep the service. We may add an account for my wife under the Family option. BUT--what other charges can I expect? I see I will pay sales tax--no big surprise there; but a ce...
- I have just subscribed to the trial 30 days of Premium. I am very likely to keep the service. We may add an account for my wife under the Family option. BUT--what other charges can ...
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- Spotify Star
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Premium not working
Just bought premium but don't have unlimited skips and always have to shuffle songs. I can still download songs though. I have signed out multiple times and I have a college subscription.
- Just bought premium but don't have unlimited skips and always have to shuffle songs. I can still download songs though. I have signed out multiple times and I have a college subscription.
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- Spotify Star
- 252 Views
- 1 replies
- 0 likes
- 252 Views
- 1 replies
- 0 likes
Solved!! Update to Family suscription
HelloI am a premium customer and I want to change to a family plan for my wife and me. But I just paid the monthly fee. I want to know if I select the family plan. Spotify will charge me 8.99 or 2 USD because I just made my payment. Thanks
- Hello I am a premium customer and I want to change to a family plan for my wife and me. But I just paid the monthly fee. I want to know if I select the family plan. Spotify will charge me 8.99 or ...
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- Spotify Star
- 360 Views
- 1 replies
- 0 likes
- 360 Views
- 1 replies
- 0 likes
Family Subscription change Country
Right now, I am using a Family Plan with my Family in Malaysia with Malaysia's Credit Card.However, We have moved to Thailand and willing to change region to Thailand with Thai's Credit Card.Question.1. If I changed the country from Malaysia to Thail...
- Right now, I am using a Family Plan with my Family in Malaysia with Malaysia's Credit Card. However, We have moved to Thailand and willing to change region to Thailand with Thai's Credit Card. Ques...
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- Spotify Star
- 669 Views
- 1 replies
- 0 likes
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country
- 669 Views
- 1 replies
- 0 likes
Tengo dos cuentas con el mismo correo
Qué tal, al parecer tengo dos cuentas con mismo correo, y una de ellas está vinculada a Facebook y la otra no, y es la segunda la que tengo como premium, ¿cómo puedo quedarme con la vinculada con Facebook y traspasar la suscripción premium a esa?
- Qué tal, al parecer tengo dos cuentas con mismo correo, y una de ellas está vinculada a Facebook y la otra no, y es la segunda la que tengo como premium, ¿cómo puedo quedarme con la vinculada con Fac...
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- 2535 Views
- 0 replies
- 6 likes
- 2535 Views
- 0 replies
- 6 likes
Solved!! Pague premium y no tengo acceso a todas las funciones.
He pagado premium recientemente, solo he podido descargar las canciones y escoger cualquiera. Pero las canciones se reproducen aleatoriamente y no me deja saltar canciones. Cada vez que intento saltar más de 4 veces me sale el siguiente mensaje adjun...
- He pagado premium recientemente, solo he podido descargar las canciones y escoger cualquiera. Pero las canciones se reproducen aleatoriamente y no me deja saltar canciones. Cada vez que intento salta...
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- Spotify Star
- 367 Views
- 1 replies
- 0 likes
- 367 Views
- 1 replies
- 0 likes
premium not working
I logged into my account and signed up for premium , They already took the payment , it went thru shows as its gone thru , but my premium won't work . Can someone help me
- I logged into my account and signed up for premium , They already took the payment , it went thru shows as its gone thru , but my premium won't work . Can someone help me
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- Roadie
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Upgrade não funciona
Eu fiz o Upgrade da conta Free para a conta Premium familiar. Porém nos aplicativos nossa conta não é considerada premium, ainda consta como free. Já fizemos o login algumas vezes, chegamos a desistalar e reinstalar o aplicativo e não obtivemos suces...
- Eu fiz o Upgrade da conta Free para a conta Premium familiar. Porém nos aplicativos nossa conta não é considerada premium, ainda consta como free. Já fizemos o login algumas vezes, chegamos a desista...
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- Casual Listener
- 434 Views
- 4 replies
- 0 likes
- 434 Views
- 4 replies
- 0 likes
Two accounts tied to one email address
I think I signed up for free spotify through facebook, and then set up premium through the web site. Now when I try to acccess the account on my tablet I can only seem to access the free account, even though I have confirmation from spotify if my hav...
- I think I signed up for free spotify through facebook, and then set up premium through the web site. Now when I try to acccess the account on my tablet I can only seem to access the free accoun...
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- Spotify Star
- 461 Views
- 1 replies
- 0 likes
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AC DC
- 461 Views
- 1 replies
- 0 likes
Superuser Contribution SIN OPCIÓN A PREMIUM
Mi subscripción a premium acaba de vencer el mes pasado y al quererlo obtener de nuevo la página de Spotify solo me da la opción de PLAN FAMILIAR o UNIVERSITARIO Ya solamente se puede adquirir premium comprando las tarjetas en las tiendas? Gracias po...
- Mi subscripción a premium acaba de vencer el mes pasado y al quererlo obtener de nuevo la página de Spotify solo me da la opción de PLAN FAMILIAR o UNIVERSITARIO 😕 Ya solamente se puede adqui...
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- Roadie
- 468 Views
- 1 replies
- 0 likes
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99HelpPagoSpotify PremiumSubscripción
- 468 Views
- 1 replies
- 0 likes
Superuser Contribution No puedo suscribirme a premium
Hola, he tratado de pagar con dos tipos de tarjetas y aun asi no puedo pagar. Me sale el sigueinte error Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa...
- Hola, he tratado de pagar con dos tipos de tarjetas y aun asi no puedo pagar. Me sale el sigueinte error Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocu...
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- Roadie
- 474 Views
- 1 replies
- 0 likes
- 474 Views
- 1 replies
- 0 likes
Solved!! Promoção de aniversário Spotify
Oi! Tenho uma conta gratuita, porém, há 2 dias recebi um e-mail, dizendo que esse mês é o aniversário da Spotify, e se eu clicar no link, ganho 1 ano de premium grátis!! Queria saber se é verdade, ou um golpe que tá rolando por aí. O e-mail parece be...
- Oi! Tenho uma conta gratuita, porém, há 2 dias recebi um e-mail, dizendo que esse mês é o aniversário da Spotify, e se eu clicar no link, ganho 1 ano de premium grátis!! Queria saber se é verdade, ou...
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- Spotify Star
- 8338 Views
- 3 replies
- 0 likes
- 8338 Views
- 3 replies
- 0 likes
Superuser Contribution Suscripción Premium
Hola,Tengo pagada la suscripción Premium pero no la tengo en mi dispositivo.He probado a abrir y cerrar sesión y que no la tenga en otro dispositivo.Gracias
- Hola, Tengo pagada la suscripción Premium pero no la tengo en mi dispositivo. He probado a abrir y cerrar sesión y que no la tenga en otro dispositivo. Gracias
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- Roadie
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Superuser Contribution Problemas con Plan Familiar Premium
Hola, tengo un usuario que corresponde a un plan familiar. Coloque la zona correctamente y sin embargo me cambiaron mi usuario a free.
- Hola, tengo un usuario que corresponde a un plan familiar. Coloque la zona correctamente y sin embargo me cambiaron mi usuario a free.
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- Roadie
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
Instale spotify en un celular que me compre y me dice q tengo cuenta free pero yo estoy pagando premium y no me lo reconoce..que pueeo hacer?
- Instale spotify en un celular que me compre y me dice q tengo cuenta free pero yo estoy pagando premium y no me lo reconoce..que pueeo hacer?
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- Roadie
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Superuser Contribution Volver a verificar mi direccion
Me han cancelado el plan premium familiar por no coincidir en direccion, lo cual es falso. Como puedo hacer para que verifiquen de nuevo mi direccion!!
- Me han cancelado el plan premium familiar por no coincidir en direccion, lo cual es falso. Como puedo hacer para que verifiquen de nuevo mi direccion!!
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- Roadie
- 283 Views
- 1 replies
- 0 likes
- 283 Views
- 1 replies
- 0 likes
Superuser Contribution Ayuda
Qué pasa? Realize mi pago de Spotify familiar y soy el administrador y el único usuario al que le sigue reproduciendo en forma aleatoria, no me manda comerciales ni nada sólo me reproduce así y ya realice dos pagos y sigue igual y cuándo quiero cambi...
- Qué pasa? Realize mi pago de Spotify familiar y soy el administrador y el único usuario al que le sigue reproduciendo en forma aleatoria, no me manda comerciales ni nada sólo me reproduce así y ya re...
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- Roadie
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes