Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 123447 Views
- 81 replies
- 10 likes
- 123447 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14740 Views
- 27 replies
- 2 likes
- 14740 Views
- 27 replies
- 2 likes
Solved!!Superuser Contribution Have premium but not changed
Hi,I paid for premium yesterday and just now it says I have to pay premium to get unlimited skips. On my accounts it says I have premium so it has switched.Best,A
- Hi, I paid for premium yesterday and just now it says I have to pay premium to get unlimited skips. On my accounts it says I have premium so it has switched. Best, A
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- Roadie
- 294 Views
- 1 replies
- 0 likes
- 294 Views
- 1 replies
- 0 likes
Superuser Contribution Excluded from family subscription
Im a premium user for at least a year and suddently the spotify excluded me from my family subscription. Now when my sister try to invite me back it doenst allow me to join saying i dont live with my sister (?). I tried several times trough my cell a...
- Im a premium user for at least a year and suddently the spotify excluded me from my family subscription. Now when my sister try to invite me back it doenst allow me to join saying i dont live with my...
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- Roadie
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription
My premium subscription is not working, I have paid with a working debit card and received an email confirmation. I have also logged out of my account and back in five separate times. I am extremely unhappy and am about to never use Spotify again.
- My premium subscription is not working, I have paid with a working debit card and received an email confirmation. I have also logged out of my account and back in five separate times. I am extremely ...
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- Roadie
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
I am paying for premium every month but i´m still in free mode
I used the free trial for three months a while ago, since the trial ended I have been charged every month with the subscription for premium but still getting the free mode with all the comercials on. When I enter my profile there is no record of any ...
- I used the free trial for three months a while ago, since the trial ended I have been charged every month with the subscription for premium but still getting the free mode with all the comercials on....
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- Not applicable
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Superuser Contribution Premium account downgrade?
Hi, My Premium account has suddenly been downgraded back to free. Is something wrong? Latest payment was 26-07-2017 so that shouldn't be the problem. I have logged out an logged in again, and even updated the iPhone app.Can someone help me?Thanks in ...
- Hi, My Premium account has suddenly been downgraded back to free. Is something wrong? Latest payment was 26-07-2017 so that shouldn't be the problem. I have logged out an logged in again, an...
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- Roadie
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Premium Family Plan- not letting me purchase
Hello, I've been having troubles trying to purchase the Spotify family plan. I'm not a current premium plan user. I had the free Spotify account and was trying to upgrade to a family plan. I am constantly getting a loading symbol. I'll include a phot...
- Hello, I've been having troubles trying to purchase the Spotify family plan. I'm not a current premium plan user. I had the free Spotify account and was trying to upgrade to a family plan. I am const...
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- Casual Listener
- 248 Views
- 1 replies
- 0 likes
- 248 Views
- 1 replies
- 0 likes
EMAIL NUNCA CHEGA
Meu plano familiar bugou e sai da lista, me enviar o convite novamente porém fala que chegará um email com os próximos passos, e isso já faz mais de 2 dias. Alguém já passou por isso?
- Meu plano familiar bugou e sai da lista, me enviar o convite novamente porém fala que chegará um email com os próximos passos, e isso já faz mais de 2 dias. Alguém já passou por isso?
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- Spotify Star
- 282 Views
- 1 replies
- 0 likes
- 282 Views
- 1 replies
- 0 likes
Superuser Contribution Being charged but only got spotify free.
Ive tried contacting spotify but they haven't got back to me and they haven't got a contsct number. I'm getting quite annoyed as this is the 4th month I've been charged for spotify and I havent even got premium!!
- Ive tried contacting spotify but they haven't got back to me and they haven't got a contsct number. I'm getting quite annoyed as this is the 4th month I've been charged for spotify and I havent even ...
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- Roadie
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Student discount
I recently became a student and wanted to renew my premium only if it was at the student discounted price. I accidentally did the regular premium and when trying to do the student it said it couldn't verify my status. Is there anyway to get 9.99 plus...
- I recently became a student and wanted to renew my premium only if it was at the student discounted price. I accidentally did the regular premium and when trying to do the student it said it couldn't...
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- 138 Views
- 0 replies
- 0 likes
- 138 Views
- 0 replies
- 0 likes
Solved!! Premium problem
I have a problem with my Spotify premium account. I took the premium 2 days ago, on the computer, so on the computer everything is okay, but on the phone there is a lot of problems.. My Playlist are downloaded, but : I can't put the shuffle mode or r...
- I have a problem with my Spotify premium account. I took the premium 2 days ago, on the computer, so on the computer everything is okay, but on the phone there is a lot of problems.. My Playlist are ...
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- Casual Listener
- 366 Views
- 2 replies
- 0 likes
- 366 Views
- 2 replies
- 0 likes
Premium
I unsubscribe to premium this last month but it is staying premium till September. Am I going to get chargers
- I unsubscribe to premium this last month but it is staying premium till September. Am I going to get chargers
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- Not applicable
- 225 Views
- 1 replies
- 0 likes
- 225 Views
- 1 replies
- 0 likes
Solved!! Premium disappeared
Today we all lost our premium accounts (premium for family). We don't know what was the case to cause this to happen, because everything was paid. Is this a error or a glitch that happened today? And what else can we do about this?
- Today we all lost our premium accounts (premium for family). We don't know what was the case to cause this to happen, because everything was paid. Is this a error or a glitch that happened today? And...
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- Casual Listener
- 321 Views
- 2 replies
- 0 likes
- 321 Views
- 2 replies
- 0 likes
Premium activation
Hey guys . I have paid my premium through dragon pay . How long will my acc be activated to premium. Will I get a notice through mail or txt???
- Hey guys . I have paid my premium through dragon pay . How long will my acc be activated to premium. Will I get a notice through mail or txt???
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- Not applicable
- 319 Views
- 1 replies
- 0 likes
- 319 Views
- 1 replies
- 0 likes
Solved!! Spotify Premium cancellation
Does anyone know what will happen if I'll just stop paying for the Premium account? Is it just going to be cancelled automatically or there will be some problem with it? Thanks
- Does anyone know what will happen if I'll just stop paying for the Premium account? Is it just going to be cancelled automatically or there will be some problem with it? Thanks
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- Community Legend
- 647 Views
- 3 replies
- 0 likes
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Spotify
- 647 Views
- 3 replies
- 0 likes
Purchased Premium while on Free Trial
I paid my monthly payment on my subscription in Spotify even my 7-day free trial was not expired, when will I know if my payment was activated?
- I paid my monthly payment on my subscription in Spotify even my 7-day free trial was not expired, when will I know if my payment was activated?
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- 202 Views
- 0 replies
- 0 likes
- 202 Views
- 0 replies
- 0 likes
Solved!! premium
Hi alli have just upgraded my phone package and it comes with 12 months spotifiy subsription. As a premium member already anyone know how i go about canceling my direct (thats the easy bit) and use the free package that comes with my upgrade to carry...
- Hi all i have just upgraded my phone package and it comes with 12 months spotifiy subsription. As a premium member already anyone know how i go about canceling my direct (thats the easy bit) a...
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- Spotify Star
- 509 Views
- 3 replies
- 0 likes
- 509 Views
- 3 replies
- 0 likes
Premium is not working on my iphone
Hi there,I upgrated my subscrition to premium but even thou it says premium, it's still on the free one. I can't skip songs for example.Please help me
- Hi there, I upgrated my subscrition to premium but even thou it says premium, it's still on the free one. I can't skip songs for example. Please help me 😄
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- Spotify Star
- 310 Views
- 3 replies
- 0 likes
- 310 Views
- 3 replies
- 0 likes
started trial for pemium but it doesnt start
I started the trial for premium with the august offer to get 60 days instead of 30 and I entered my paypal, but the trial wont start. I tried to uninstall and log out but that didnt help.
- I started the trial for premium with the august offer to get 60 days instead of 30 and I entered my paypal, but the trial wont start. I tried to uninstall and log out but that didnt help.
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- Not applicable
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Solved!! I need to freeze or cancel only for a few months
Hello Spotify team, I need to cancel my subscription for the next 5 months because of health resasons but I'm planning to reopen my subscription, before I do that I wanted to know if my playlist will be lost once I close the account for a few months....
- Hello Spotify team, I need to cancel my subscription for the next 5 months because of health resasons but I'm planning to reopen my subscription, before I do that I wanted to know if my playlist will...
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- Casual Listener
- 316 Views
- 2 replies
- 0 likes
- 316 Views
- 2 replies
- 0 likes
Student
I've had spotify student and have been paying the student price and now I just recieved a charge for the non-student premium price without swicthing anything on my account. I am still a student and again have not made any modifications to my account.
- I've had spotify student and have been paying the student price and now I just recieved a charge for the non-student premium price without swicthing anything on my account. I am still a student and a...
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- Spotify Star
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes