Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Regular
- 183202 Views
- 117 replies
- 12 likes
- 183202 Views
- 117 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20788 Views
- 28 replies
- 4 likes
- 20788 Views
- 28 replies
- 4 likes
Superuser Contribution New to Spotify and liking it but...
So I'm new to spotify and I am liking it. High Quality music and the likes also planning to go premium. Trouble is, as I browsed through the community posts and threads, seems like going premium with my current subscriber which is Globe Telecom is no...
- So I'm new to spotify and I am liking it. High Quality music and the likes also planning to go premium. Trouble is, as I browsed through the community posts and threads, seems like going premium with...
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- Casual Listener
- 274 Views
- 2 replies
- 0 likes
- 274 Views
- 2 replies
- 0 likes
Keeps saying my payment info is wrong...
Aparently there is some sort of problem with my credit card payment but the number is correct as is all the other info, there's no money problem, the card functions with all other aplications/charges but with spotify.... It keeps saying: "Your subscr...
- Aparently there is some sort of problem with my credit card payment but the number is correct as is all the other info, there's no money problem, the card functions with all other aplications/charges...
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- Spotify Star
- 305 Views
- 1 replies
- 0 likes
- 305 Views
- 1 replies
- 0 likes
Not all Premium features useable
I just got Spotify Premium by paying with Paysafe. Two Problems:1: Why didnt i get the free trail Month? I was sure that last Moth i orderd it the first time i did it with klicking onto an Add who said: 1 Moth free and then I need to pay. Is this not...
- I just got Spotify Premium by paying with Paysafe. Two Problems: 1: Why didnt i get the free trail Month? I was sure that last Moth i orderd it the first time i did it with klicking onto an Add who ...
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- Spotify Star
- 239 Views
- 3 replies
- 0 likes
- 239 Views
- 3 replies
- 0 likes
Solved!! Charged for premium but I didnt decide to go through with it
Title. I was thinking about buying it, and had input my card info, but decided not to. How long until those charges are returned?
- Title. I was thinking about buying it, and had input my card info, but decided not to. How long until those charges are returned?
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- Spotify Star
- 339 Views
- 1 replies
- 0 likes
- 339 Views
- 1 replies
- 0 likes
Spotify premium faults
I renewed my Spotify premium up until 9/23/17 and I have all the features of the premium but I still have a limited amount of skips??? Is there any way to fix it? Does it take time for all the features to work??
- I renewed my Spotify premium up until 9/23/17 and I have all the features of the premium but I still have a limited amount of skips??? Is there any way to fix it? Does it take time for all the featur...
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- Spotify Star
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Solved!! Re-downloading songs if re-subscribing to premium after cancellation?
I don't think I've seen the exact answer to this yet, because everyone is asking about whether they can access their downloaded songs after premium is cancelled. I understand that you can't access them, but what happens to the downloaded files on my ...
- I don't think I've seen the exact answer to this yet, because everyone is asking about whether they can access their downloaded songs after premium is cancelled. I understand that you can't ...
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- Spotify Star
- 1176 Views
- 1 replies
- 0 likes
- 1176 Views
- 1 replies
- 0 likes
Spotify student payment didn't go through so I bought regular premium but both charges occurred
So I initially tried to buy Spotify Premium with the student discount. The webpage said "Unable to Confirm your Enrollment" or something similar. I tried again but it didn't work. So, I gave up with the student discount and decided to buy normal Prem...
- So I initially tried to buy Spotify Premium with the student discount. The webpage said "Unable to Confirm your Enrollment" or something similar. I tried again but it didn't work. So, I gave up with ...
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- Spotify Star
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Spotify deal
Spotify charged me when I didn't want to renew my subscription. Can I get a refund?
- Spotify charged me when I didn't want to renew my subscription. Can I get a refund?
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Superuser Contribution Where is my premium?
I bought premium but I don't have it. Why is that?
- I bought premium but I don't have it. Why is that?
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- Roadie
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Superuser Contribution I'm paying €9,99 each month. When I log in, it says I don't have Premium, nor can I cancel it
6 months ago, I created a Premium account with my facebook login. I don't use the service for 5 months, so I want to cancel now. Because every month I pay €9,99. When I log in now, it says I have Free and not Premium, nor does it allow me to cancel m...
- 6 months ago, I created a Premium account with my facebook login. I don't use the service for 5 months, so I want to cancel now. Because every month I pay €9,99. ...
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- Roadie
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Superuser Contribution Trying to get free trial
I live in uk so when i change country ut asks me to pay via my phonebill. I type in my number. It then asks for access code which i get in sms. Enter the number says im subscribed then i immediately recieve text saying ive been unsubscribed. Tried se...
- I live in uk so when i change country ut asks me to pay via my phonebill. I type in my number. It then asks for access code which i get in sms. Enter the number says im subscribed then i immediately ...
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- Roadie
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution can't have premium account in Iran. why?
I'm from Iran, me and my friends bought premium account but you somehow banned our accounts because our IP address is from Iran. why can't I have the premium account because I'm citizen here? are you that cruel or fool to thing that by banning us you...
- I'm from Iran, me and my friends bought premium account but you somehow banned our accounts because our IP address is from Iran. why can't I have the premium account because I'm citizen here? are you...
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- Roadie
- 537 Views
- 1 replies
- 0 likes
- 537 Views
- 1 replies
- 0 likes
Superuser Contribution Premium family subscription
hi, hindi ako mka connect sa family kasi di daw ma recognize ung address for family. Help plss
- hi, hindi ako mka connect sa family kasi di daw ma recognize ung address for family. Help plss
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- Roadie
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Superuser Contribution Help
I payed for my premium and it's still not working
- I payed for my premium and it's still not working
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- Roadie
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify free
I have got Spotify free but I have been charged for premium how do i get my money back?
- I have got Spotify free but I have been charged for premium how do i get my money back?
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- Roadie
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Superuser Contribution Switching from Apple Spotify subscription to Spotify direct
How do i get away from the Apple surcharges to subscribe directly with Spotify. i have music lists that i dont want to lose
- How do i get away from the Apple surcharges to subscribe directly with Spotify. i have music lists that i dont want to lose
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- Roadie
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Superuser Contribution Deleted a Facebook account with Spotify Premium
Hi! I have deleted a Facebook account where it was also Spotify Premium. Would rather stop Spotify Premium before the Facebook account was deleted. Now I´m unable to access the Facebook account again, to fix. The question is if I still have to pay fo...
- Hi! I have deleted a Facebook account where it was also Spotify Premium. Would rather stop Spotify Premium before the Facebook account was deleted. Now I´m unable to access the Facebook account again...
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- Roadie
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Superuser Contribution Im getting charged twice?
My spotify subscrition is $12.99, which gets chaged with my itunes. I have already made sure that it was spotify.But, for the past few months Spotify, US 45 W. 18th Street, New York NYhas also been charging me $9.99I want to cancel one of them but i ...
- My spotify subscrition is $12.99, which gets chaged with my itunes. I have already made sure that it was spotify. But, for the past few months Spotify, US 45 W. 18th Street, New York NY has...
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- Roadie
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Superuser Contribution Wont upgrade to premium
Hey guys, i canceled my premium membership because i wanted to make a new account, when i went to upgrade my new account to premium paying through paypal( the same paypal account i used with my canceled account)it would have me go through all of the ...
- Hey guys, i canceled my premium membership because i wanted to make a new account, when i went to upgrade my new account to premium paying through paypal( the same paypal account i used with my cance...
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- Roadie
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Superuser Contribution Payment failed
Hello!My Issue is, that i somehow can't pay Spotify with my PayPal Account. It tells me i need a credit card to finish the transaction (which i don't have). Am i the only one with this problem or is it just impossible to pay with direct debit.
- Hello! My Issue is, that i somehow can't pay Spotify with my PayPal Account. It tells me i need a credit card to finish the transaction (which i don't have). Am i the only one with this problem or i...
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- Roadie
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes