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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75231 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140264 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80618 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270054 Views
159 replies
13 likes
Pagué por medio en efectivo en una sucursal de socios (Oxxo) y no e recibido mi premium, efectúe el pago antes de vencer.
Pagué por medio en efectivo en una sucursal de socios (Oxxo) y no e recibido mi premium, efectúe el pago antes de vencer.
Roadie
244 Views
1 replies
0 likes
Hello, on my bank statement it shows 8 pending charges to my account from spotify. why is this happening? I just upgraded to premium today using the student discount.Please help.Thanks.
Hello, on my bank statement it shows 8 pending charges to my account from spotify. why is this happening? I just upgraded to premium today using the student discount. Please help. Thanks.
Roadie
303 Views
1 replies
0 likes
Mi suscripción premium fue renovada, sin embargo no me permite reproducir canciones como tal, no me permite desactivar el aleatorio, etc.
Mi suscripción premium fue renovada, sin embargo no me permite reproducir canciones como tal, no me permite desactivar el aleatorio, etc.
Roadie
243 Views
1 replies
0 likes
I currently have a student family account and my family got a family plan. I am trying to cancel my student subscription for the family account, but I am not sure how to. I really do not want to keep paying for my account when I no longer need to. Th...
I currently have a student family account and my family got a family plan. I am trying to cancel my student subscription for the family account, but I am not sure how to. I really do not want to keep...
Roadie
282 Views
1 replies
0 likes
Hola!tengo spotify premium hace tiempo pero hoy me enteré que puedo acceder al premium universitario. Como puedo modificar de premium normal a premium universitario sin tener que cancelar mi suscripcion actual? gracias!
Hola! tengo spotify premium hace tiempo pero hoy me enteré que puedo acceder al premium universitario. Como puedo modificar de premium normal a premium universitario sin tener que cancelar mi s...
Roadie
277 Views
1 replies
0 likes
So while trying to confirm that I am a student I had some issues and had to restart the subscribtion proccess 5 times and I got charged all those 5 times (even tough it said it wouldn't) 4 of those payments are just reserved on my card(I can't access...
So while trying to confirm that I am a student I had some issues and had to restart the subscribtion proccess 5 times and I got charged all those 5 times (even tough it said it wouldn't) 4 of those p...
Spotify Star
313 Views
1 replies
0 likes
Hi my name is Jose Gutierrez. I'm trying to update my payment information because I lost my old credit card and it won't let me do it. I know that my current credit card is fine. What should I do?
Hi my name is Jose Gutierrez. I'm trying to update my payment information because I lost my old credit card and it won't let me do it. I know that my current credit card is fine. What should I do?
Casual Listener
462 Views
2 replies
0 likes
I would like to know, because I was charged today for Premim but I didn't know how to remove my account from being premium
I would like to know, because I was charged today for Premim but I didn't know how to remove my account from being premium
210 Views
0 replies
0 likes
I got a new phone that downloaded the Spotify app when I synced it. I somehow got charged for premium that's pending in my account and I want it taken off!! Both of my devices say may subscription is free. I don't want premium!!!
I got a new phone that downloaded the Spotify app when I synced it. I somehow got charged for premium that's pending in my account and I want it taken off!! Both of my devices say may subscription is...
192 Views
0 replies
0 likes
I got charged for both regular premium ($9.99) and the student discount premium ($4.99) in the same night. Is there any way I can get a refund for the regular premium?
I got charged for both regular premium ($9.99) and the student discount premium ($4.99) in the same night. Is there any way I can get a refund for the regular premium?
Roadie
265 Views
1 replies
0 likes
quiero cambiar a plan familiar pero ayer se hizo el cargo de premium individual.¿Al activar el plan familiar se me hara otro cargo?tendre que esperar hasta el siguiente mes y hacerlo antes de mi fecha de corte?
quiero cambiar a plan familiar pero ayer se hizo el cargo de premium individual. ¿Al activar el plan familiar se me hara otro cargo? tendre que esperar hasta el siguiente mes y hacerlo antes de mi ...
Roadie
595 Views
1 replies
0 likes
I want to get premium for students, and my college is listed, but it still wont recognize me as a student. Also, i know everything about my debit card is fine, but it says that my card is having a bad day....
I want to get premium for students, and my college is listed, but it still wont recognize me as a student. Also, i know everything about my debit card is fine, but it says that my card is havin...
Roadie
296 Views
1 replies
1 likes
I have been charged $11 three times within 1 month (July 20-August 27). The contract states it is only around $10 every month. I am being overcharged and I would appreciate a refund. I also did not receive a full 30 day free trial. I was only given 1...
I have been charged $11 three times within 1 month (July 20-August 27). The contract states it is only around $10 every month. I am being overcharged and I would appreciate a refund. I also did not r...
Roadie
280 Views
1 replies
0 likes
If I sign up today (29th) will I only have 3 days up to 31st and then be recharged on the 1st or will my month become 29-29 of each month? Thanks!
If I sign up today (29th) will I only have 3 days up to 31st and then be recharged on the 1st or will my month become 29-29 of each month? Thanks!
Roadie
281 Views
1 replies
0 likes
I had spotify free and upgraded that three months ago to premium. Now something went wrong with my payment without me realizing it.. So after days of trying to log in I found out that my Spotify account is deactivated. How do I pay and get my account...
I had spotify free and upgraded that three months ago to premium. Now something went wrong with my payment without me realizing it.. So after days of trying to log in I found out that my Spotify acco...
Roadie
316 Views
1 replies
0 likes
I want to cancel my premium because I don't use snotify aanymore , help pls !!!
I want to cancel my premium because I don't use snotify aanymore , help pls !!!
Roadie
285 Views
1 replies
0 likes
Hey,I need some help regarding payment with paypal.Paypal cancels my payment and asks me to try another payment option. II dont have a student subscription and i my paypal account is registered in the same country as my spotify account.Is there any w...
Hey, I need some help regarding payment with paypal. Paypal cancels my payment and asks me to try another payment option. II dont have a student subscription and i my paypal account is regist...
Spotify
332 Views
1 replies
0 likes
Bonjour à tous, j'ai spotify premium affilié à un compte facebbok dont je ne me sers plus et je voudrai affilier un autre compte facebook et garder mes avantages premium. Je précise que mon compte premium est payé via mon opérateur mobile (Bouygues T...
Bonjour à tous, j'ai spotify premium affilié à un compte facebbok dont je ne me sers plus et je voudrai affilier un autre compte facebook et garder mes avantages premium. Je précise que mon compte pr...
245 Views
0 replies
0 likes
EDGE OF A BREAKDOWN!! I've been trying for days to update my payment method but all i get is the message of my bank company gaving a bad day.. I've tried 3 different companies now.. And it's been days.. Does Spotify not want the money?? This is the l...
EDGE OF A BREAKDOWN!! I've been trying for days to update my payment method but all i get is the message of my bank company gaving a bad day.. I've tried 3 different companies now.. And it's been day...
Casual Listener
386 Views
2 replies
1 likes
Hello,has anyone connected Spotify with Alexa Echo out of USA? On Amazon they told me that Spotify doesn´t support my region... so I am looking for the way how to solve this...Thanks for any help
Hello, has anyone connected Spotify with Alexa Echo out of USA? On Amazon they told me that Spotify doesn´t support my region... so I am looking for the way how to solve this... Thanks for a...
Newbie
3437 Views
1 replies
0 likes
