Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 41657 Views
- 19 replies
- 1 likes
- 41657 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5279 Views
- 23 replies
- 2 likes
- 5279 Views
- 23 replies
- 2 likes
Superuser Contribution 3 Month subsribtion gift cards
the 3 month subscribtion gift card is not enough to pay for 3 month premium service after the price raise, what about the remaining value? Will it pay for daily base instead until it all used up?
- the 3 month subscribtion gift card is not enough to pay for 3 month premium service after the price raise, what about the remaining value? Will it pay for daily base instead until it all used up?
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- Roadie
- 610 Views
- 1 replies
- 0 likes
- 610 Views
- 1 replies
- 0 likes
Superuser Contribution I cancelled subscription months ago, still got charged
Like the title says, i cancelled months ago and just now saw that I was continuously charged 10$ each month. How can I get a refund for this, I can't find the company email or support anywhere
- Like the title says, i cancelled months ago and just now saw that I was continuously charged 10$ each month. How can I get a refund for this, I can't find the company email or support anywhere
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- Roadie
- 120 Views
- 1 replies
- 0 likes
- 120 Views
- 1 replies
- 0 likes
Superuser Contribution Premium for 17.99 instead of 0.99?
Hello.I've seen the offer - premium for three monts for 0.99€. I wanted to buy it, but when I clicked to pay with PaySafe Card only normal prices (5.99, 17.99 and 35.94) appeared. How can I pay only 0.99 for 3 months? Thanks
- Hello. I've seen the offer - premium for three monts for 0.99€. I wanted to buy it, but when I clicked to pay with PaySafe Card only normal prices (5.99, 17.99 and 35.94) appeared. How can I pay onl...
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- Roadie
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Superuser Contribution Kreditkarten werden nicht akzeptiert
Hallo zusammen, ich wollte eine neue Kreditkarte verwenden um meinen Premiumaccount zu bezahlen. Die Karte wird nicht akzeptiert und die alte Karte ebenfalls nicht mehr. Habe schon alles mögliche versucht, also bitte keine Standartantwort. Eine ander...
- Hallo zusammen, ich wollte eine neue Kreditkarte verwenden um meinen Premiumaccount zu bezahlen. Die Karte wird nicht akzeptiert und die alte Karte ebenfalls nicht mehr. Habe schon alles mögliche ver...
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- Roadie
- 466 Views
- 1 replies
- 0 likes
- 466 Views
- 1 replies
- 0 likes
Superuser Contribution Hilfe
Hey ich habe gerade Spotify Premium gekauft aber es wird irgendwie nicht abgebucht bzw aktiviert...ich habe mich bereits ab und angemeldet
- Hey ich habe gerade Spotify Premium gekauft aber es wird irgendwie nicht abgebucht bzw aktiviert...ich habe mich bereits ab und angemeldet
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- Roadie
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Superuser Contribution Paid for premium but cant use it
I paid for premium about a week ago under the 99 cent promotion and it worked on my phone for a day but then all of a sudden I can't choose the songs I want to play anymore. I checked my subscription status and it says that I have premium and won't b...
- I paid for premium about a week ago under the 99 cent promotion and it worked on my phone for a day but then all of a sudden I can't choose the songs I want to play anymore. I checked my subscription...
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- Newbie
- 171 Views
- 2 replies
- 0 likes
- 171 Views
- 2 replies
- 0 likes
Problema de pago
Hola! Tengo problema con el pago de mi tarjeta?, desde hace tres dias que intento meter los datos y me la da como incorrecta y pues ya llevo un buen tiempo sin problemas, hasta hace 3 dias, la sucursal de mi tarjeta es bancomer y tengo saldo
- Hola! Tengo problema con el pago de mi tarjeta?, desde hace tres dias que intento meter los datos y me la da como incorrecta y pues ya llevo un buen tiempo sin problemas, hasta hace 3 dias, la sucurs...
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- 87 Views
- 0 replies
- 0 likes
- 87 Views
- 0 replies
- 0 likes
Superuser Contribution Changed my subscription and lost my playlists
had premium, for months the had to go free for a while. When changed back to premium I lost all my playlists and followers etc. How do I get it back?
- had premium, for months the had to go free for a while. When changed back to premium I lost all my playlists and followers etc. How do I get it back?
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- Roadie
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
No me figura mas la cuenta premium
Contrate premium Y luego del primer mes ya no puedo utilizarlo
- Contrate premium Y luego del primer mes ya no puedo utilizarlo
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- Spotify Star
- 345 Views
- 1 replies
- 0 likes
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LoginOther
- 345 Views
- 1 replies
- 0 likes
Forma de pago y otras dudas
Yo quisiera saber su puedo cancelar con tarjeta de débito o debe ser directamente con trajera de crédito?, también quisiera saber si al momento de adquirir la oferta de los 3 meses por 0.99USD estoy comprometido por alguna clase de contrato o algo pa...
- Yo quisiera saber su puedo cancelar con tarjeta de débito o debe ser directamente con trajera de crédito?, también quisiera saber si al momento de adquirir la oferta de los 3 meses por 0.99USD estoy ...
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- 149 Views
- 0 replies
- 0 likes
- 149 Views
- 0 replies
- 0 likes
No puedo suscribirme a premium
Ingreso el número de mi tarjeta Avanta y me muestra el mensaje "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago." Me contacté con el...
- Ingreso el número de mi tarjeta Avanta y me muestra el mensaje "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de n...
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
Superuser Contribution Lost Premium Account
Premium account has seemingly been deleted after logging back in and I've been left with a new free account using the same email address, all my old history and playlists are all gone, please tell me this can get fixed with my old playlists returned
- Premium account has seemingly been deleted after logging back in and I've been left with a new free account using the same email address, all my old history and playlists are all gone, please tell me...
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- Roadie
- 108 Views
- 1 replies
- 0 likes
- 108 Views
- 1 replies
- 0 likes
Bought premium but still sais subscription ( free)
I have bought the premium subscription and went trough my recipt, an it sais on my spotify acount online i have premium, but on the APP it sais i am still a (free). I have tried to log inn and out and checked some settings. What can i do?
- I have bought the premium subscription and went trough my recipt, an it sais on my spotify acount online i have premium, but on the APP it sais i am still a (free). I have tried to log inn and out an...
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- Spotify Star
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Account premium doesn't work
Hi I live in Italy, one week ago I bought 3 months of Spotify premium for 0.99 using PlayStation music, I payed with ps store. Today I'm going to Spotify on my Android and it doesn't work in premium mode, it is in free mode, but if i click on be prem...
- Hi I live in Italy, one week ago I bought 3 months of Spotify premium for 0.99 using PlayStation music, I payed with ps store. Today I'm going to Spotify on my Android and it doesn't work in premium ...
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Payment problem
Hello I have two different Spotify accounts. I received a total of 5 payments from my card but my membership was not active in both accounts. Can you help? Please look at the website. But I could not find the solution
- Hello I have two different Spotify accounts. I received a total of 5 payments from my card but my membership was not active in both accounts. Can you help? Please look at the website. But I co...
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Le pague con mi targeta a un amigo y quiero cancelar la suscripcion
Le ayude a crear una cuenta a un amigo y ahora quiero quitar la suscripcion ayuda me siguen llegando los cobros!
- Le ayude a crear una cuenta a un amigo y ahora quiero quitar la suscripcion ayuda me siguen llegando los cobros!
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- Spotify Star
- 118 Views
- 1 replies
- 0 likes
- 118 Views
- 1 replies
- 0 likes
Spotify Premium stopped working suddenly
I subscribed to 12 months of spotify premium not too long ago and it worked for 1 or 2 days but Spotify suddenly stopped recognising my premium subscription on the app however, on the website it says I am a premium user. I looked through all the thre...
- I subscribed to 12 months of spotify premium not too long ago and it worked for 1 or 2 days but Spotify suddenly stopped recognising my premium subscription on the app however, on the website it says...
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- Casual Listener
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
Superuser Contribution Student premium subscription doesn't work
Hey,I had subscribed for a student premium rate, I've already received the email of confirmation of my student status. But when I open the file of Spotify to finish my registration it puts me a 404 message error and I can't go forward.What can I do p...
- Hey, I had subscribed for a student premium rate, I've already received the email of confirmation of my student status. But when I open the file of Spotify to finish my registration it put...
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- Roadie
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
No puedo pagar
No puedo pagar ningún tipo de suscripción, ya intenté con 2 tarjetas diferentes que ambas sirven y Spotify me marca "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de...
- No puedo pagar ningún tipo de suscripción, ya intenté con 2 tarjetas diferentes que ambas sirven y Spotify me marca "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te pr...
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- Casual Listener
- 287 Views
- 2 replies
- 0 likes
- 287 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Premium Family - When do I start paying the family subscription
Hi, I am currently a Premium Spotify user (subscripted under $0.99 for 3 months).Promo expiry on 22 Sept 17. If I subscript to Premium Family, when do I start paying the family suscription? Thanks,Fook Curn
- Hi, I am currently a Premium Spotify user (subscripted under $0.99 for 3 months).Promo expiry on 22 Sept 17. If I subscript to Premium Family, when do I start paying the family susc...
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- Casual Listener
- 245 Views
- 2 replies
- 1 likes
- 245 Views
- 2 replies
- 1 likes