Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 124475 Views
- 81 replies
- 10 likes
- 124475 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14876 Views
- 27 replies
- 2 likes
- 14876 Views
- 27 replies
- 2 likes
Premium doesn't work completely
I have the premium account, I can download, listen offline, but I can't change the music when I want, when I will change the music the notice about premium account pops up, please help
- I have the premium account, I can download, listen offline, but I can't change the music when I want, when I will change the music the notice about premium account pops up, please help
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- Casual Listener
- 226 Views
- 3 replies
- 0 likes
- 226 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Subscribe
How do cancel my subscription when I forgot the username it is linked to the number 074-697-23745
- How do cancel my subscription when I forgot the username it is linked to the number 074-697-23745
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- Casual Listener
- 302 Views
- 3 replies
- 0 likes
- 302 Views
- 3 replies
- 0 likes
Solved!! Moving from my country, should I stop subscription?
Do I have to stop subscription if I'm leaving Poland (home) and going to live in Australia? Or will my subscription remain and will work just fine without any problems.
- Do I have to stop subscription if I'm leaving Poland (home) and going to live in Australia? Or will my subscription remain and will work just fine without any problems.
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- Casual Listener
- 314 Views
- 2 replies
- 0 likes
- 314 Views
- 2 replies
- 0 likes
Premium trial
I have spotify premium free (trial period for 30 days) and i can't go back in my playlist, I can only go on with tracks and i can't go ahead with minutes in a song. It says that i have to do premium upgrade for these functions but i already did it! H...
- I have spotify premium free (trial period for 30 days) and i can't go back in my playlist, I can only go on with tracks and i can't go ahead with minutes in a song. It says that i have to do premium ...
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- Regular
- 234 Views
- 2 replies
- 0 likes
- 234 Views
- 2 replies
- 0 likes
Can't find $10 spotify gift cards anywhere
I have no other way to pay for premium other than the physical spotify gift cards. I have gone to a safeway, frys, walmart, and target today looking for a gift card and wasn't able to find even one. I live in Arizona. Are the cards being discontinued...
- I have no other way to pay for premium other than the physical spotify gift cards. I have gone to a safeway, frys, walmart, and target today looking for a gift card and wasn't able to find even one. ...
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- Spotify Star
- 1142 Views
- 1 replies
- 0 likes
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Gift Cards
- 1142 Views
- 1 replies
- 0 likes
Forgot To Cancel
So i started a free trial to try out spotfiy and forgot to end my subscription before i was charged and i was wondering if i could get a refund.
- So i started a free trial to try out spotfiy and forgot to end my subscription before i was charged and i was wondering if i could get a refund.
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- Spotify Star
- 912 Views
- 1 replies
- 0 likes
- 912 Views
- 1 replies
- 0 likes
Subscription cancel refund?
Canceled my premium on the day of payment i was too late. Do i get a refund?
- Canceled my premium on the day of payment i was too late. Do i get a refund?
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Premium
So I basically have premium on my laptop, can skip every song etc but on my same account on my phone, it doesn't say I have premium and I cannot skip a song and do all the premium stuff. Any ideas? It says I have subscribed to premium on my laptop, b...
- So I basically have premium on my laptop, can skip every song etc but on my same account on my phone, it doesn't say I have premium and I cannot skip a song and do all the premium stuff. Any ideas? I...
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- Spotify Star
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Premium
Hello Today, a Paid my family account. But i Dont want my account. Spotify send me back money or not?"
- Hello Today, a Paid my family account. But i Dont want my account. Spotify send me back money or not?"
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- Spotify Star
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Spotify Premium / Family doesn't work
Hello,my Spotify says that I am in free mode but I have a family subscription (yesterday everything worked) and also the website for my account says that it is in maintenance (see attachement).Where can I receive official and direct support?Cheers,Ka...
- Hello, my Spotify says that I am in free mode but I have a family subscription (yesterday everything worked) and also the website for my account says that it is in maintenance (see attachement). Wh...
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- Newbie
- 217 Views
- 3 replies
- 0 likes
- 217 Views
- 3 replies
- 0 likes
Family Subscriptions & student discountSubscription
I have a son who is curently a student and has the sudent discount. His brother now wants spotify but he is not a student. Is there a student family discount plan or what si the cheapest way to get his brother a spotify account.
- I have a son who is curently a student and has the sudent discount. His brother now wants spotify but he is not a student. Is there a student family discount plan or what si the cheapest way to get h...
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- 113 Views
- 0 replies
- 0 likes
- 113 Views
- 0 replies
- 0 likes
Spotify premium doesn't work
HelloMy spotify says that I'm in the premium but it still not working.I can choose any songs but other functions are the same as at free spotify(like ads and limits).
- Hello My spotify says that I'm in the premium but it still not working. I can choose any songs but other functions are the same as at free spotify(like ads and limits).
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- Community Legend
- 231 Views
- 3 replies
- 0 likes
- 231 Views
- 3 replies
- 0 likes
Change of payment
I'm currently the admin of a spotify premium account, and want to change my card, if I change my card half way through the month, will I be charged again on my other account?And do I have to link all my family's account together again when I change m...
- I'm currently the admin of a spotify premium account, and want to change my card, if I change my card half way through the month, will I be charged again on my other account? And do I have to link a...
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
Activating gift card doesn't work
I just bought a few (german) gift/prepaid cards and have trouble to activate one of them. It always says there's a problem. Do you have an idea what it could be an how to fix it?
- I just bought a few (german) gift/prepaid cards and have trouble to activate one of them. It always says there's a problem. Do you have an idea what it could be an how to fix it?
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- Casual Listener
- 239 Views
- 4 replies
- 0 likes
- 239 Views
- 4 replies
- 0 likes
Premium with phone plan
Hi, I'm supposed to have premium with my phone plan, however, yesterday my premium disappeared for no reason as I still have months left with my phone plan
- Hi, I'm supposed to have premium with my phone plan, however, yesterday my premium disappeared for no reason as I still have months left with my phone plan
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- Music Fan
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Payment
Hello im having troubles making a payment thru my provider. I already have enough load on my phone but still it says not enough credit. What to do?
- Hello im having troubles making a payment thru my provider. I already have enough load on my phone but still it says not enough credit. What to do?
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- Music Fan
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Pay with Mobile (Smart/Globe)
My free trial is about to get expired and there's no option to select Pay with Mobile using Globe Load via Fortumo. Has that been terminated?
- My free trial is about to get expired and there's no option to select Pay with Mobile using Globe Load via Fortumo. Has that been terminated?
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- Music Fan
- 2465 Views
- 2 replies
- 0 likes
- 2465 Views
- 2 replies
- 0 likes
Cant register for premium via globe prepaid payment
I did load my globe prepaid acc for 140php. I tried to register via globe prepaid method but upon registering, it said i had insufficient funds. From what i understand i only need to pay 129php to register for a premium. I was able to register via gl...
- I did load my globe prepaid acc for 140php. I tried to register via globe prepaid method but upon registering, it said i had insufficient funds. From what i understand i only need to pay 129php to re...
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- Music Fan
- 617 Views
- 1 replies
- 0 likes
- 617 Views
- 1 replies
- 0 likes
Spotify premium
If I close my Spotify premium account and set up a free one, will I loose all my saved music and playlists?ThanksMonica
- If I close my Spotify premium account and set up a free one, will I loose all my saved music and playlists? Thanks Monica
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- Music Fan
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Solved!! Can't avail spotify premium!!!
I'm trying to subscribe to spotify premium using my Globe simcard, It gave me this instruction... after that when I went through the app, this is the only thing I saw.. How can I avail spotify premium?
- I'm trying to subscribe to spotify premium using my Globe simcard, It gave me this instruction... after that when I went through the app, this is the only thing I saw.. How can I avail spotify premiu...
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- Music Fan
- 556 Views
- 1 replies
- 0 likes
- 556 Views
- 1 replies
- 0 likes