Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 129375 Views
- 87 replies
- 10 likes
- 129375 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15426 Views
- 27 replies
- 3 likes
- 15426 Views
- 27 replies
- 3 likes
conta Premium
Meu filho, minha esposa e minha filha foram excluidos da minha conta premium, por não terem visto o email encaminhado, como faço para reincluir eles?
- Meu filho, minha esposa e minha filha foram excluidos da minha conta premium, por não terem visto o email encaminhado, como faço para reincluir eles?
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- Spotify Star
- 270 Views
- 5 replies
- 0 likes
- 270 Views
- 5 replies
- 0 likes
Premium
Tengo premium y no me funciona el cambio de cancion pero funciona la musica sin internet ayuda porfa tengo el mes gratis y cambie la contraseña pero sigue sin funcionar ayuda plz
- Tengo premium y no me funciona el cambio de cancion pero funciona la musica sin internet ayuda porfa tengo el mes gratis y cambie la contraseña pero sigue sin funcionar ayuda plz
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- Spotify Star
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
I was billed twice for the student Disscount
I just upgraded to the premium subscription with the student discount and i was billed twice. Who should I talk to about fixing this?
- I just upgraded to the premium subscription with the student discount and i was billed twice. Who should I talk to about fixing this?
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- Community Legend
- 188 Views
- 3 replies
- 0 likes
- 188 Views
- 3 replies
- 0 likes
Payment
Today I take spotify premium for 9,99£! But when I check my bank account there was two transactions, one of 9,99£ and one of 4,99£! Could I know what is the second one?
- Today I take spotify premium for 9,99£! But when I check my bank account there was two transactions, one of 9,99£ and one of 4,99£! Could I know what is the second one?
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- 106 Views
- 0 replies
- 0 likes
- 106 Views
- 0 replies
- 0 likes
Solved!! Payment (Norway)
Why am I paying 129kr every month, when it cost 99kr? How long have I paid more than I should? Are you going to pay me back?Annoyed.
- Why am I paying 129kr every month, when it cost 99kr? How long have I paid more than I should? Are you going to pay me back? Annoyed.
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- Casual Listener
- 301 Views
- 2 replies
- 0 likes
- 301 Views
- 2 replies
- 0 likes
Will not let me sign up as a student
I am currently a student at the united states air force acadmey and i am trying to use premium for the student price but it will not allow me.
- I am currently a student at the united states air force acadmey and i am trying to use premium for the student price but it will not allow me.
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Unable yo add wife on family account
My wife and I live in the same house, she used to be on my family account but got suddenly kicked out, now I can't add her back. Whenever she tries the invite she gets an error message that the address cannot be confirmed. Please help. This js very f...
- My wife and I live in the same house, she used to be on my family account but got suddenly kicked out, now I can't add her back. Whenever she tries the invite she gets an error message that the addre...
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- Newbie
- 176 Views
- 1 replies
- 1 likes
- 176 Views
- 1 replies
- 1 likes
Spotify Premium via Telia (Sweden)
Hi,I just hooken up with Spotify Premium via Telia. I have a short term free premium via Spotify, and when I try to connect,Telia tells me it cant, and it might be that I need to discontinue my Premium. But how do I discontinue a free Spotify Premium...
- Hi, I just hooken up with Spotify Premium via Telia. I have a short term free premium via Spotify, and when I try to connect,Telia tells me it cant, and it might be that I need to discontinue my Pre...
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- 190 Views
- 0 replies
- 0 likes
- 190 Views
- 0 replies
- 0 likes
Cancelled Premium Account but Still Avaiable on Mobile App and NOT BEING CHARGED
I cancelled my Spotify Premium account on my laptop (my three month trial ended 8/4/2017) however I still have premium on my phone and am not getting charged for it. Obviously I'm not complaining, I'm planning to join a family plan with my cousin, bu...
- I cancelled my Spotify Premium account on my laptop (my three month trial ended 8/4/2017) however I still have premium on my phone and am not getting charged for it. Obviously I'm not complainin...
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- 226 Views
- 0 replies
- 0 likes
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PremiumTrial
- 226 Views
- 0 replies
- 0 likes
Ayuda!!
Estoy en un plan familiar, pero no puedo reproducir mis listas de forma aleatoria, ni puedo regresar o adelantar canciones, me aparece una pantalla invitandome a una cuenta premium!!! Alguien sabe q puedo hacer al respecto? Ya cerre sesion e inicie n...
- Estoy en un plan familiar, pero no puedo reproducir mis listas de forma aleatoria, ni puedo regresar o adelantar canciones, me aparece una pantalla invitandome a una cuenta premium!!! Alguien sabe q ...
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
French credit card and Italian application
Hi,I upgraded my account to Premium and I paid with a French credit card but I have the application on my iPhone downloaded from an Italian App Store.I tried to change country but I have to put another credit card.Is there a chance to keep my French ...
- Hi, I upgraded my account to Premium and I paid with a French credit card but I have the application on my iPhone downloaded from an Italian App Store. I tried to change country but I have to put...
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
Moving country how can I bring Spotify with me?
HI! Im moving country from Spain to US. How can I keep my Premium account? I guess I should take a US plan? Cheers!Alma
- HI! Im moving country from Spain to US. How can I keep my Premium account? I guess I should take a US plan? Cheers! Alma
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- 103 Views
- 0 replies
- 0 likes
- 103 Views
- 0 replies
- 0 likes
Downloading
Why can't I download more than 3 people on my Spotify family plan. How do I fix this?
- Why can't I download more than 3 people on my Spotify family plan. How do I fix this?
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- 83 Views
- 0 replies
- 0 likes
- 83 Views
- 0 replies
- 0 likes
Closing Spotify premium
If I close my Spotify premium account and set up a free account will I loose all my playlistsabd saved music?ThanksMonica
- If I close my Spotify premium account and set up a free account will I loose all my playlistsabd saved music? Thanks Monica
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Cancelar premium sin uso de el usuario
Cuando me cambie de movil me desinstale el spotify que tenia en ese movil. Tenía Premium y como no me acuerdo de la contraseña ni del usuario ni el correo, me está cobrando dinero sin utilizar la cuenta. Si sabéis como cancelarmelo sin meterme en la ...
- Cuando me cambie de movil me desinstale el spotify que tenia en ese movil. Tenía Premium y como no me acuerdo de la contraseña ni del usuario ni el correo, me está cobrando dinero sin utilizar la cue...
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- 125 Views
- 0 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes
funciones plan familiar
acabo de inscribirme al plan familiar y los componentes no tienen todas las funciones que en mi cuenta premium, a que se debe?
- acabo de inscribirme al plan familiar y los componentes no tienen todas las funciones que en mi cuenta premium, a que se debe?
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
Solved!! I have been charged under free 30 days premium trial. This cannot be legal?
I have been charged under free 30 days premium trial. This cannot be legal?
- I have been charged under free 30 days premium trial. This cannot be legal?
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- Gig Goer
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Cambio de plan.... de premium a family
Mi cuenta es alejandrosev1972Hoy he visto que mi cuenta ha cambiado de premium a family sin solicitarlo. Con el consiguiente cargo en el banco.Nunca lo he solicitado ...¿Como puedo solicitar el reintegro? Ultimamente veo demasiados problemas en spoti...
- Mi cuenta es alejandrosev1972 Hoy he visto que mi cuenta ha cambiado de premium a family sin solicitarlo. Con el consiguiente cargo en el banco. Nunca lo he solicitado ...¿Como puedo solicitar el r...
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- Casual Listener
- 168 Views
- 2 replies
- 0 likes
- 168 Views
- 2 replies
- 0 likes
Signed up for Premium..
Signed up for the 30 day trial w my credit card and when I logged onto my account on my iPod Touch it isn't recoginized that I have a premium account. I saved my playlist and it won't let me play next song it tells me to Unlock Premiem so I can liste...
- Signed up for the 30 day trial w my credit card and when I logged onto my account on my iPod Touch it isn't recoginized that I have a premium account. I saved my playlist and it won't let me play nex...
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- Community Legend
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Editing out songs and genres from my weekly discover
Hey there. I sometimes play Spotify in our shared office space, and my colleagues ask me to play certain songs every now and then. The problem is that these songs affect my weekly playlist, and not in a good way. Is there a way in which I can listen ...
- Hey there. I sometimes play Spotify in our shared office space, and my colleagues ask me to play certain songs every now and then. The problem is that these songs affect my weekly playlist, and ...
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- 103 Views
- 0 replies
- 0 likes
- 103 Views
- 0 replies
- 0 likes