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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 4185 Views
  • 23 replies
  • 2 likes
  • 4185 Views
  • 23 replies
  • 2 likes

Re; 3 month for 99C - Not showing up under my subscription?

I just signed up for spotify student Premium with my spotify account because of the 99C deal, however, under receipts, it says its charged me $9.99 and then under subscription, it just says it will charge me $4.99 at the next billing cycle. Will I be...

  • Newbie
  • I just signed up for spotify student Premium with my spotify account because of the 99C deal, however, under receipts, it says its charged me $9.99 and then under subscription, it just says...
  • Louisjoseph
  • Casual Listener
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Re: 3 Month/$0.99 Premium Deal

J'aimerais avoir des nouvelles s.v.p dans les plus rapides délais. Sinon un remboursement si possible. Merci / Thank you

  • Casual Listener
  • J'aimerais avoir des nouvelles s.v.p dans les plus rapides délais. Sinon un remboursement si possible. Merci / Thank you
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Re: 3 Month/$0.99 Premium Deal

Hello, but if it seem that i don't like the application, and I want to decline the contract at the end of the 3 month, Can I end the contract at this time ? thanks.

  • Casual Listener
  • Hello, but if it seem that i don't like the application, and I want to decline the contract at the end of the 3 month, Can I end the contract at this time ? thanks.  
  • Indianajane000
  • Newbie
  • 209 Views
  • 5 replies
  • 0 likes
  • 209 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Servicio Premium

Contraté la promoción de 3 meses por $ 99 pesos y me hicieron el cargo a mi TC desde el 30 de mayo y Ayer amenecí sin servicio, qué pasó ??

  • Casual Listener
  • Contraté la promoción de 3 meses por $ 99 pesos y me hicieron el cargo a mi TC desde el 30 de mayo y Ayer amenecí sin servicio, qué pasó ??
  • Letty13
  • Casual Listener
  • 330 Views
  • 6 replies
  • 1 likes
  • 330 Views
  • 6 replies
  • 1 likes

Upgrading from premium to family premium

I just wanted to know what would happen if I upgraded to family premium while I'm already a regular premium member.I figured it would be cheaper than paying a separate account for other people. But I just payed the 10 dollars for my premium account, ...

  • Newbie
  • I just wanted to know what would happen if I upgraded to family premium while I'm already a regular premium member.I figured it would be cheaper than paying a separate account for other people. ...
  • rocketkid91
  • Casual Listener
  • 450 Views
  • 2 replies
  • 0 likes
  • 450 Views
  • 2 replies
  • 0 likes

3 meses por 99

Realice el pago con mi tarjeta de débito visa por 99 pesos por 3 meses ypor alguna razón no se registro el pago en mi cuenta spotify al realizar el pago salio un mensaje de que se estaba trabajando el pagó pero en mi cuenta bancaria esta reflejado el...

  • Newbie
  • Realice el pago con mi tarjeta de débito visa por 99 pesos por 3 meses y por alguna razón no se registro el pago en mi cuenta spotify al realizar el pago salio un mensaje de que se estaba trabajando...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Free Trial

I have a new phone and a new account and my spotify is different than everyone else I know. They all have 5 little icons at the bottom of their screen and I only have 3. Also I cannot find the 7 day free trial of spotify premium.

  • Casual Listener
  • I have a new phone and a new account and my spotify is different than everyone else I know. They all have 5 little icons at the bottom of their screen and I only have 3. Also I cannot find the 7 day ...
  • Maxim
  • Spotify Star
  • 688 Views
  • 4 replies
  • 0 likes
  • 688 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify through rogers.

I currently had the 3 months premium for 0.99 cents then i was on my rogers account and tried to get the free spotify that they offer me. I was told to cancely current subcription and then login to get the new one.. but its not working now i have no ...

  • Casual Listener
  • I currently had the 3 months premium for 0.99 cents then i was on my rogers account and tried to get the free spotify that they offer me. I was told to cancely current subcription and then login to g...
  • Toba1
  • Newbie
  • 1178 Views
  • 3 replies
  • 0 likes
  • 1178 Views
  • 3 replies
  • 0 likes

Paying for Premium

I was wondering if I could pay for Spotify Premium on a pre-paid card? Or would I NEED a credit card?

  • Visitor
  • I was wondering if I could pay for Spotify Premium on a pre-paid card? Or would I NEED a credit card?
  • user-removed
  • Not applicable
  • 164 Views
  • 2 replies
  • 0 likes
  • 164 Views
  • 2 replies
  • 0 likes

Charged twice on phone bill for premium

I have just checked my phone bill over the last two months Spotify have been taking two Premium payments of £9.99 per month! Does anyone know how to stop this ??

  • Newbie
  • I have just checked my phone bill over the last two months Spotify have been taking two Premium payments of £9.99 per month! Does anyone know how to stop this ??
  • KatesHere
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Paid for Premium, Account Overview states Account is Premium, Desktop and iOS app states otherwise

So I recently upgraded my account to premium and everything seems to be fine for the first few days, however at one point my desktop and iphone app is telling me that my account is free and I can't skip tracks nor have an offline playlist. I checked ...

  • Newbie
  •   So I recently upgraded my account to premium and everything seems to be fine for the first few days, however at one point my desktop and iphone app is telling me that my account is free and I...
  • KatesHere
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 235 Views
  • 1 replies
  • 0 likes

Pembayaran premium

Tolong dong jangan hanya im3 , 3 , smartfren aja yang di gunakan untuk pembayaran premium kartu perdana yang lain juga lah

  • Newbie
  • Tolong dong jangan hanya im3 , 3 , smartfren aja yang di gunakan untuk pembayaran premium kartu perdana yang lain juga lah
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

Apple and Spotify

I have a iTunes gift card and I want to use to Spotify Premium. Can I do it?

  • Casual Listener
  •  I have a iTunes gift card and I want to use to Spotify Premium. Can I do it?  
  • golloez
  • Casual Listener
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

Payment

I canceled my subscription last month. I am still being charged. Please reimburse me the 10.54 that was taken out of my account on 6/19/17. And GET A CUSTOMER SERVICE PHONE NUMBER so we can talk to a real person!!!!!!!!!!!!

  • Visitor
  • I canceled my subscription last month. I am still being charged. Please reimburse me the 10.54 that was taken out of my account on 6/19/17. And GET A CUSTOMER SERVICE PHONE NUMBER so we can talk to a...
  • Maxim
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Solved!! Change of address 'Greyed out'

I have moved from the UK to Canada and would like to change my account settings so that I can change payment details - however the option to change address is 'greyed out'. My location settings are on etc. Can anyone help please? Many thanks.

  • Casual Listener
  • I have moved from the UK to Canada and would like to change my account settings so that I can change payment details - however the option to change address is 'greyed out'. My location settings are o...
  • sarahjayne1
  • Casual Listener
  • 974 Views
  • 4 replies
  • 0 likes
  • 974 Views
  • 4 replies
  • 0 likes

3 Months for 0.99€

Hey(, excuse my english if its not that good haha)!I'm trying to get the premium version for 3 months which costs 99 cents, but everytime i accept the purchase it brings me back to the display where I have to choose which way i want to pay for it...?...

  • Casual Listener
  • Hey(, excuse my english if its not that good haha)! I'm trying to get the premium version for 3 months which costs 99 cents, but everytime i accept the purchase it brings me back to the display wher...
  • AMAiiZzing
  • Casual Listener
  • 194 Views
  • 3 replies
  • 0 likes
  • 194 Views
  • 3 replies
  • 0 likes

My premium account ended but I still have 3 months

HI. A week ago i bought a 3 months subscription through Globe (Philippines)/129 pesos for 3 months. Today they stopped my premium service in my phone, idk why.Receipt for order 592355897968071-1

  • Newbie
  • HI. A week ago i bought a 3 months subscription through Globe (Philippines)/129 pesos for 3 months. Today they stopped my premium service in my phone, idk why. Receipt for order 592355897968071-1
  • hiimlissi
  • Casual Listener
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Se está cobrando doble cada mes

Tengo contratado unicamente el paquete premium, sin embargo, ya van dos meses seguidos que se me cobra $149, además del pago mensual de $99, quisiera saber ¿de qué se trata ese cobro extra?

  • Newbie
  • Tengo contratado unicamente el paquete premium, sin embargo, ya van dos meses seguidos que se me cobra $149, además del pago mensual de $99, quisiera saber ¿de qué se trata ese cobro extra? 
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Superuser Contribution Payment help

Hi,I been using spotify premium for probably a year now. All I wanted to do was change my credit card info since my number changed. I haven't been able to do it. When I talked to spotify live chat, they cancelled my subscription without my permission...

  • Newbie
  • Hi, I been using spotify premium for probably a year now. All I wanted to do was change my credit card info since my number changed. I haven't been able to do it. When I talked to spotify live cha...
  • SergioDavid
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Vodafone Premium Spotify Campaign

Hi, I have been a premium user of Spotify from Turkey for a while with Vodafone's 3-month premium Spotify campaign. I have completed my last three-month and have received a new activation link which should allow me to see my activation code. However,...

  • Newbie
  • Hi,   I have been a premium user of Spotify from Turkey for a while with Vodafone's 3-month premium Spotify campaign. I have completed my last three-month and have received a new activation li...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes