Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I need to cancel my spotify subscription in a few hours time but I can't access my account page to cancel it. I've tried clearing cookies and website data and tried accessing it with both safari and google chrome. Please help
Buenas estimados,El dia de hoy me indicaron en la app que debia realizar el pago de mi cuenta de spotify , procedi con el pago sin embargo la cuenta actual tenia plan familiar y cuando me cobraron solo procedio como si fuera cuenta premium normal .Ah...
Boa tarde!Tenho a conta free e quero fazer um Upgrade para a conta de estudante.Preenchi todos os campos da tela de cadastro e depois TODOS os campos dos dados do cartão.Quando apertei em comprar, retornou para a tela dos dados do cartão, sem nenhuma...
Hi, I used to live in the US so I had a US premium account (standard premium). I am now a student in the UK and have switched my account to a UK premium (taking effect next month). But when I try to get the student premium it says its not available. ...
You should check your website. It isn't loading correctly (and hasn't been for a week or more). I have tried on 3 different computers and 3 different web browsers (2 of which had no plugins or extensions to get in the way). I have included the log fr...
Troquei o cartão usado no pagamento do meu plano e no dia 02 de maio de 2017 ás 09:41 foi lançado pelo Spotify no novo cartão a cobrança de R$ 10,00.Qual o motivo da cobrança? Seção de recibos do Spotiy não consta essa cobrança.
Buongiorno, ho effettuato l'accesso con facebook però mettendo premium ho utilizzato una mail differente, è un problema?Perché continuo a non ricevere una mail di conferma del pagamento in nessuna mail.Vi ringrazio in anticipo per l'aiuto.
I'm a Vodafone pay as you go customer using the Vodafone X music package. I've topped up by 20 euro so I should have spotify premium but it's not working?
Gostaria de saber se tem como adquirir o desconto de estudante no primeiro momento da conta premium através de boleto bancário.
Salve, più di un mese mi è scaduto l'abbonamento a Spotify Premium.Su molti device ascolto la musica con la pubblicità, però su device continuo a utilizzare Spotify come se avessi pagato, anche se l'abbonamento è stato disabilitato. Niente pubblicità...
Eu paguei a conta e ainda continua free.e tbm troquei o email tem alguma diferencia com isso ou não eu quero muito escuta spotify premium
I changed my credit card two days before the payment date and was billed in both cards. What can i do now?
I was charged for a student discount which I could not be verified for... I either want my money back or want to be given the premium service.
I accidentally subscribed to a premium plan instead of subscribing to the familiar one.
Il 31/12/2016 ho attivato la promozione Premium per 3 mesi a 0.99 cent. In questo periodo sono risultata sempre Free e non ho potuto disattivare l'abbonamento Premium prima della scadenza della prova. In data 31/03/2017 mi sono stati addebitati comun...
Hello, I have the Prepaid Credit Card from Aliexpress and would like to know if I have to use it to pay for Spotify?
I paid for the student discount (after being verified) but they returned the money, and after paying again I never received the payment confirmation. Someone could help me? Thank you!
I signed up for a Premium account via the desktop app and under Settings it indicates that I have a Premium account. I launched the Spotify app on my Android, logging in with the same Username/Password. However, under the settings on the phone, it in...
Hola que tal mi cuenta paso de premium a gratuita y pague el año
En cuenta de spotify me sale que me cobraron $49.00 por el descuento de estudiante el dia 2 de mayo del 2017 pero en paypal me aparece un cobro por $99.00 el 28 de abril del 2017. Necesito asistencia y es decepcionante que no tengan tan siquiera un c...