Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 165415 Views
- 110 replies
- 12 likes
- 165415 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18528 Views
- 27 replies
- 4 likes
- 18528 Views
- 27 replies
- 4 likes
charged me when I didnt buy anything
I entered my card info for the student discount but then never finished signing up but it stilll charged me. Spotify doesn't help at all becuase they dont have an email or whatever to contact them so i really need help please
- I entered my card info for the student discount but then never finished signing up but it stilll charged me. Spotify doesn't help at all becuase they dont have an email or whatever to contact them so...
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- 105 Views
- 0 replies
- 0 likes
- 105 Views
- 0 replies
- 0 likes
Problemas con cuenta premium
Tengo el siguiente problema, no puedo agregar canciones a la cola y no me permite cambiar las canciones solo sald este mensaje
- Tengo el siguiente problema, no puedo agregar canciones a la cola y no me permite cambiar las canciones solo sald este mensaje
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- 105 Views
- 0 replies
- 0 likes
- 105 Views
- 0 replies
- 0 likes
Cannot change credit card info.
I need to change my credit card info
- I need to change my credit card info
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- Community Legend
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Premium subscription issie
Paid for premium a few days ago, says premium under my account details, have logged in and out of Facebook and the only thing that works is I have no ads. It won't let me skip more than 5 songs and then it won't let me skip anymore and it won't let m...
- Paid for premium a few days ago, says premium under my account details, have logged in and out of Facebook and the only thing that works is I have no ads. It won't let me skip more than 5 songs and t...
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- 126 Views
- 0 replies
- 1 likes
- 126 Views
- 0 replies
- 1 likes
Help. Premium is being weird
I bought student premium and it is being odd. I can download songs and select songs, but I can't go forward or backward and it won't allow me to press the shuffle button. It keeps telling me to go buy premium but I have checked the page and I own it....
- I bought student premium and it is being odd. I can download songs and select songs, but I can't go forward or backward and it won't allow me to press the shuffle button. It keeps telling me to go bu...
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- 158 Views
- 0 replies
- 0 likes
- 158 Views
- 0 replies
- 0 likes
Superuser Contribution pago sin premium
hola queria hacer el pago de spotify y no me deja hacer la descarga dice que sigo en free ,pero el cargo si se hizo
- hola queria hacer el pago de spotify y no me deja hacer la descarga dice que sigo en free ,pero el cargo si se hizo
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- Moderator
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Solved!! Ending the supscription
I've i end my supscirption of my 3 months free spotify and it wil pay another month on 17-8-17 can i cancel it and still have the premium version to 17-8-17 or will it be directly free?
- I've i end my supscirption of my 3 months free spotify and it wil pay another month on 17-8-17 can i cancel it and still have the premium version to 17-8-17 or will it be directly free?
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- Community Legend
- 293 Views
- 1 replies
- 0 likes
- 293 Views
- 1 replies
- 0 likes
Superuser Contribution Reinstalling the app caused me to lose my playlist
I've reinstalled the app and installed it and all of a sudden my playlist changed. It's weird that I have some songs I've saved before but there is a lot of new music I've never even heard of. What happened there? I mean The new music is good music I...
- I've reinstalled the app and installed it and all of a sudden my playlist changed. It's weird that I have some songs I've saved before but there is a lot of new music I've never even heard of. What h...
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- Moderator
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Superuser Contribution doble cobro por suscripción que no se realizó
Estaba verificando la suscripción para universitarios pero no la finalicé, mi entidad bancaria me envió dos mensajes indicando que se me habia debitado el valor de la suscripción dos veces, actualmente no cuento con suscripción para universitarios en...
- Estaba verificando la suscripción para universitarios pero no la finalicé, mi entidad bancaria me envió dos mensajes indicando que se me habia debitado el valor de la suscripción dos veces, actualmen...
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- Moderator
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Superuser Contribution Tarjeta de regalo
No sé activo mi tarjeta de regalo y erróneamente se activo la prueba de siete días gratis, como la puedo activar si seguí todos los pasos?
- No sé activo mi tarjeta de regalo y erróneamente se activo la prueba de siete días gratis, como la puedo activar si seguí todos los pasos?
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- Moderator
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Superuser Contribution Subscripcion
Acabo de meter mi tarjeta para obtener el premium de estudiantes, y mencionaron que me darían respuesta para ver si fue aprobado... pero aún no obtengo respuesta (ya tiene tiempo) y no se de que manera asegurarme o con quién contactarme para que no v...
- Acabo de meter mi tarjeta para obtener el premium de estudiantes, y mencionaron que me darían respuesta para ver si fue aprobado... pero aún no obtengo respuesta (ya tiene tiempo) y no se de que mane...
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- Newbie
- 184 Views
- 2 replies
- 0 likes
- 184 Views
- 2 replies
- 0 likes
Superuser Contribution Duda sobre Plan Familiar
Buenas tardes, Estoy interesado en suscribirme al Plan Familiar, pero tengo algunas dudas. Espero que podáis resolvérmelas: -Si yo hago la suscripción con mi cuenta, mi hermano (que se ha independizado) podría beneficiarse del Plan Familiar? Lo mismo...
- Buenas tardes, Estoy interesado en suscribirme al Plan Familiar, pero tengo algunas dudas. Espero que podáis resolvérmelas: -Si yo hago la suscripción con mi cuenta, mi hermano (que...
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- Moderator
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Switch my premium to student or cancel my subscription.
I have been paying for this service for a little over a year now and I think I should take advantage of this student option or maybe I should just go to the free subscription. I did not want to keep paying the same amount because I cannot afford to p...
- I have been paying for this service for a little over a year now and I think I should take advantage of this student option or maybe I should just go to the free subscription. I did not want to keep ...
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
Não estou conseguindo incluir familiares no meu plano familiar!
Eu estou fazendo todo o procedimento para incluir os meus familiares a minha conta, porém diz que não tem como confirmar se realmente a pessoa mora comigo! Alguém poderia me ajudar?
- Eu estou fazendo todo o procedimento para incluir os meus familiares a minha conta, porém diz que não tem como confirmar se realmente a pessoa mora comigo! Alguém poderia me ajudar?
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- Newbie
- 305 Views
- 3 replies
- 0 likes
- 305 Views
- 3 replies
- 0 likes
Solved!! Premium Problem
I cancelled my free spotify premium 30-day trial 2 days before it ends. It still charged me for the next month. HELP!!!
- I cancelled my free spotify premium 30-day trial 2 days before it ends. It still charged me for the next month. HELP!!!
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- Casual Listener
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Superuser Contribution I Need help with my Premium Account
Hello!.. I need help.. I suscribe my Premium account in the Spotify site and already paid with my credit card but when I log in the spotify app in my cell phone still seens that I have a Free account... I already log off and log in a lot of time and ...
- Hello!.. I need help.. I suscribe my Premium account in the Spotify site and already paid with my credit card but when I log in the spotify app in my cell phone still seens that I have a Free account...
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- Roadie
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Boleto bancário
Emiti o boleto bancário para o premium se eu não pagar ele é cancelado? Tem algum risco do meu nome ficar sujo?
- Emiti o boleto bancário para o premium se eu não pagar ele é cancelado? Tem algum risco do meu nome ficar sujo?
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- 134 Views
- 0 replies
- 0 likes
- 134 Views
- 0 replies
- 0 likes
Spotify Premium account not reflected after years of subscription
I have been a spotify premium account user for some years. I am not sure why but recently my account is no longer reflected as premium but I continue to be charged through my iTune account. I signed up Spotify through Facebook. Even if I log out and ...
- I have been a spotify premium account user for some years. I am not sure why but recently my account is no longer reflected as premium but I continue to be charged through my iTune account. I signed ...
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- Spotify Star
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
**FIX** Premium problems
Ok so theres too many threads about this topic to discuss individually. But basically the issue was only some of the premium features working. ie; shuffle not working but you can still download. Anyways the fix to all these problems is very simply, j...
- Ok so theres too many threads about this topic to discuss individually. But basically the issue was only some of the premium features working. ie; shuffle not working but you can still download. Anyw...
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- 136 Views
- 0 replies
- 0 likes
- 136 Views
- 0 replies
- 0 likes
Premium code declined
My daughter invited her parents (me and my wife) under the family option. It works fine for my wife but tells me on the iPhone that I need to be in the same country. On the web site it says invalid code if I try the redeem option. We all live in Esse...
- My daughter invited her parents (me and my wife) under the family option. It works fine for my wife but tells me on the iPhone that I need to be in the same country. On the web site it says inv...
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- Community Legend
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes