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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129370 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58462 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
234397 Views
144 replies
13 likes
cancelled my previous debit card that was connected to my spotify because it was stolen. trying to update new card payment info but it keeps saying that my card is having issues. went to the bank, card is fine. this is a very inconvenient problem and...
cancelled my previous debit card that was connected to my spotify because it was stolen. trying to update new card payment info but it keeps saying that my card is having issues. went to the bank, ca...
Newbie
251 Views
2 replies
0 likes
tengo dos pagos retenidos al parecer no sé completó el proceso, mi dinero vuelve a la normalidad? ya que no puedo cancelar porque me aparece que aún tengo el gratis
tengo dos pagos retenidos al parecer no sé completó el proceso, mi dinero vuelve a la normalidad? ya que no puedo cancelar porque me aparece que aún tengo el gratis
Newbie
1761 Views
4 replies
3 likes
I just bought premium subscription right now but I didn't realize that I logged on my old Spotify account that I do not use anymore and I purchase the premium subscription. Is there any possible way I can change the subscription to the current accoun...
I just bought premium subscription right now but I didn't realize that I logged on my old Spotify account that I do not use anymore and I purchase the premium subscription. Is there any possible way ...
135 Views
0 replies
0 likes
So I started my Month of premium trial and I plan to not cancel it when it expires but it's been about an hour or so (I think) and it still says my account is free on the mobile app. Did I do something wrong?
So I started my Month of premium trial and I plan to not cancel it when it expires but it's been about an hour or so (I think) and it still says my account is free on the mobile app. Did I do somethi...
154 Views
0 replies
0 likes
I started trial yesterday & was charged $4.99 + NSF fees for not having that!!!!!!! This is rediculous and i shouldn't have to worry about this if it claims it won't charge!!!
I started trial yesterday & was charged $4.99 + NSF fees for not having that!!!!!!! This is rediculous and i shouldn't have to worry about this if it claims it won't charge!!!
Spotify Star
206 Views
1 replies
0 likes
Hello my name is Ricardo from Bogota Colombia Pay spotify for a one-year plan date(October 18, 2016 )and two months without subcription. I have tried to communicate with spotify there is some line or service for contact I need to solve this problem a...
Hello my name is Ricardo from Bogota Colombia Pay spotify for a one-year plan date(October 18, 2016 )and two months without subcription. I have tried to communicate with spotify there is some li...
147 Views
0 replies
0 likes
I'm suddenly being charged $5.29 despite only having a free account. This just happened this morning and is insanely frustrating as it's made my bank account negative. I'd like a refund.
I'm suddenly being charged $5.29 despite only having a free account. This just happened this morning and is insanely frustrating as it's made my bank account negative. I'd like a refund.
Spotify Star
292 Views
3 replies
0 likes
Acabo de meter mi tarjeta para obtener el premium de estudiantes, y mencionaron que me darían respuesta para ver si fue aprobado... pero aún no obtengo respuesta (ya tiene tiempo) y no se de que manera asegurarme o con quién contactarme para que no v...
Acabo de meter mi tarjeta para obtener el premium de estudiantes, y mencionaron que me darían respuesta para ver si fue aprobado... pero aún no obtengo respuesta (ya tiene tiempo) y no se de que mane...
Newbie
219 Views
2 replies
0 likes
Gostaria de comprar a versão premium para meu namorado que acabou de cancelar a dele, como faço isso? Ele adora o Spotify e não quer fixar sem.
Gostaria de comprar a versão premium para meu namorado que acabou de cancelar a dele, como faço isso? Ele adora o Spotify e não quer fixar sem.
191 Views
0 replies
0 likes
I was charged the full price for Spotify premium but i signed up for the student discount and have been previously billed as such
I was charged the full price for Spotify premium but i signed up for the student discount and have been previously billed as such
139 Views
0 replies
0 likes
So I've been using spotify for almost a year now with the student discount. I've recently looked at my bank statements and noticed in June & July I got charged 10.96 then two days later another 5.48. Why didn't spotify email me about this change and ...
So I've been using spotify for almost a year now with the student discount. I've recently looked at my bank statements and noticed in June & July I got charged 10.96 then two days later another 5...
163 Views
0 replies
0 likes
Mi cuenta es alejandrosev1972Hoy he visto que mi cuenta ha cambiado de premium a family sin solicitarlo. Con el consiguiente cargo en el banco.Nunca lo he solicitado ...¿Como puedo solicitar el reintegro? Ultimamente veo demasiados problemas en spoti...
Mi cuenta es alejandrosev1972 Hoy he visto que mi cuenta ha cambiado de premium a family sin solicitarlo. Con el consiguiente cargo en el banco. Nunca lo he solicitado ...¿Como puedo solicitar el r...
Casual Listener
213 Views
2 replies
0 likes
I let someone else use my credit card on a monthly subscription. He's no longer talking to me and won't delete my card from his account. He logs in with his Facebook account so I can't get in there to delete it. Is there a way to get Spotify to stop ...
I let someone else use my credit card on a monthly subscription. He's no longer talking to me and won't delete my card from his account. He logs in with his Facebook account so I can't get in there t...
Casual Listener
421 Views
2 replies
0 likes
I get messages telling me need to get the premium version of Spotify to skip tracks and it is making very mad, please helpI have the premium version
I get messages telling me need to get the premium version of Spotify to skip tracks and it is making very mad, please help I have the premium version
Newbie
950 Views
11 replies
2 likes
Como puedo solicitar que me cobren EN PESOS argentinos, y no en DOLARES, porque despues la tarjeta me cambia a pesos cuando quiere y me cobra lo que quiere. Gracias
Como puedo solicitar que me cobren EN PESOS argentinos, y no en DOLARES, porque despues la tarjeta me cambia a pesos cuando quiere y me cobra lo que quiere. Gracias
Regular
7239 Views
4 replies
0 likes
Buenas tardes, Estoy interesado en suscribirme al Plan Familiar, pero tengo algunas dudas. Espero que podáis resolvérmelas: -Si yo hago la suscripción con mi cuenta, mi hermano (que se ha independizado) podría beneficiarse del Plan Familiar? Lo mismo...
Buenas tardes, Estoy interesado en suscribirme al Plan Familiar, pero tengo algunas dudas. Espero que podáis resolvérmelas: -Si yo hago la suscripción con mi cuenta, mi hermano (que...
Moderator
262 Views
1 replies
0 likes
No sé activo mi tarjeta de regalo y erróneamente se activo la prueba de siete días gratis, como la puedo activar si seguí todos los pasos?
No sé activo mi tarjeta de regalo y erróneamente se activo la prueba de siete días gratis, como la puedo activar si seguí todos los pasos?
Moderator
201 Views
1 replies
0 likes
Estaba verificando la suscripción para universitarios pero no la finalicé, mi entidad bancaria me envió dos mensajes indicando que se me habia debitado el valor de la suscripción dos veces, actualmente no cuento con suscripción para universitarios en...
Estaba verificando la suscripción para universitarios pero no la finalicé, mi entidad bancaria me envió dos mensajes indicando que se me habia debitado el valor de la suscripción dos veces, actualmen...
Moderator
192 Views
1 replies
0 likes
I can't remember my password or the email I used. I can't log in. It still taking the 9.99 monthly subscription. How can I unsubscribe so they would stop charging me?
I can't remember my password or the email I used. I can't log in. It still taking the 9.99 monthly subscription. How can I unsubscribe so they would stop charging me?
131 Views
0 replies
0 likes
Buenos días!! El día de ayer me enviaron la invitación para agregarme al plan familiar premium, sin embargo, al iniciar mi sesión mi cuenta sigue apareciencia como Free, ya he desinstalado y reinstalado la aplicación en mi iphone asi como en la aplic...
Buenos días!! El día de ayer me enviaron la invitación para agregarme al plan familiar premium, sin embargo, al iniciar mi sesión mi cuenta sigue apareciencia como Free, ya he desinstalado y...
214 Views
0 replies
0 likes
