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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
se pago plan familar de $149.00 pesos y funciono dos dias pero ahora dice que nuevamente tenemos cuenta gratis, espero ayuda.
Hello, I am getting charged twice for Spotify and just noticed it's been happening for at least two years. Please let me know how to obtaina refund for the second charge. My email is [redacted]@yahoo.com. Thank you, Nicole McCree
Hi I have been a long time subscriber to Spotify premium. I got a new phone and now my new Spotify app says that I am on a free account I can't access any of my old playlist but I'm still being charged automatically every month
I tried getting spotify premium for students and uploaded the necessary information. It said I will get an email after 3 days and I did not get anything. I checked my spam and junk and nothing. It's been 2 weeks and I tried doing it again and it says...
I contracted spotify for college students and they turned me down the first time.Send me back a verified certificate that I am a university student more than 3 hours ago and I still have no answers. (from Chile)
I cancelled my subscription just in time (the last day of my subscription). The next day I woke up and saw that I paid 10 euro's for the Spotify Premium but I already cancelled it? The thing now is: I have no premium, but I paid 10 euro's? What is go...
Hola. He realizado el pago del premium y me sigue saliendo k lo tengo en pausa. Como lo arreglo?
I will be without any internet connection fot atleast 6 weeks. How can I make sure that Spotify does not deny me access after 4 weeks?
Hi,I was a Spotify premium user but I've cancelled the premium membership. Yet after the cancellation the amount was taken twice. Please help me with this issue.
In English: My spotify family plan has been paused because of insufficient limit on the credit card, but is already limit enough. I've even tried adding three different cards in an attempt to reactivate my premium family planand I can not. I've been ...
No pasó el pago de tu suscripción. Si no contamos con una forma de pago que funcione para tu cuenta, perderás tu suscripción, entonces te pedimos que actualices tus datos de pago.Volveremos a intentar hacer el cobro en unos días. ¿Porqué me dice tu p...
I had a Premium membership but recently joined a family plan without cancelling my Premium beforehand. Does that mean I will still be charged separately for that account or is my Premium from beforehand negated when it comes to payment?
Hi,I have been receiving emails and notifications saying that my sportily premium will run out if I do not pay by a certain date.A few days ago I made three bank transactions towards Spotify paying more than what I should but my Spotify premium still...
I just enter in Premium familiar plan and I don't know how to go out from premium plan that I have before.
I accidentally paid twice the student fee and I'm waiting for the confirmation, will you return one of the fees for the duplicate payment?
I need a support chat or something I can ask for support.. I really become anoying with this app (I'm a premium member)
But when they accept the invite and try to get into my library they can't get into it
Hi, I have paid for premium through my phone bill, but on my Spotify it is saying premium payment has not went through and asking me to update my details...The payment has went through on my phone bill, how do I fix this please?Thanks
I bought student premium by accident, but bought the normal premium afterwards. Can I get a refund on the student premium (2,49 EUR)?
Buenos días,ya hice la verificación del SheerID y fue todo correcto. Me fui al link que me adjuntaron en el correo de confirmación y me ponía que contactarían conmigo a través de otro correo para completar la suscripción. Todo esto fue el 03-05. Aún ...