Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 124603 Views
- 81 replies
- 10 likes
- 124603 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14886 Views
- 27 replies
- 2 likes
- 14886 Views
- 27 replies
- 2 likes
Alteração de cartão de crédito
Meu cartão de crédito foi cancelado e emitido novo cartão com nova numeração. Já alterei na assinatura, mas continua aparecendo o final do número do cartão anterior (cancelado) e não consigo modificar. Quando entro no Spotify, fico sendo avisada que ...
- Meu cartão de crédito foi cancelado e emitido novo cartão com nova numeração. Já alterei na assinatura, mas continua aparecendo o final do número do cartão anterior (cancelado) e não consigo modifica...
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- Spotify Star
- 301 Views
- 1 replies
- 0 likes
- 301 Views
- 1 replies
- 0 likes
I can't go Premium by paying through mobile carrier
Everytime I try to go premium by paying through mobile carrier, it always says something went wrong. I am sure that I have the right load balance. What am I supposed to do?
- Everytime I try to go premium by paying through mobile carrier, it always says something went wrong. I am sure that I have the right load balance. What am I supposed to do?
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- 112 Views
- 0 replies
- 0 likes
- 112 Views
- 0 replies
- 0 likes
Superuser Contribution Premium Account Problems
I'm supposed to have a premium subscription for a year (started December 2016). Today I just got kicked off of my premium subscription for seemingly no reason? I'm still logged in and have my playlists and everything, but I can't use them. How can I ...
- I'm supposed to have a premium subscription for a year (started December 2016). Today I just got kicked off of my premium subscription for seemingly no reason? I'm still logged in and have my playlis...
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- Roadie
- 209 Views
- 3 replies
- 0 likes
- 209 Views
- 3 replies
- 0 likes
Superuser Contribution No soy premium en celular
Hoy compre una tarjeta prepago de spotify como de costumbre y ya aparezco como premium en mi estatus de cuenta, en pc dispongo de los privilegios premium pero a la hora de utilizarlo en mi celular aparezco como usuario free. Intente reinstalar y hast...
- Hoy compre una tarjeta prepago de spotify como de costumbre y ya aparezco como premium en mi estatus de cuenta, en pc dispongo de los privilegios premium pero a la hora de utilizarlo en mi celular ap...
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- Roadie
- 504 Views
- 7 replies
- 0 likes
- 504 Views
- 7 replies
- 0 likes
Assinei plano Premium e não foi liberado ainda.
Assinei plano Premium e não consigo baixar minha playlist para ouvir off line. É como se não tivesse assinatura, só consigo ouvir músicas quando conectado. Alguém pode me ajudar?
- Assinei plano Premium e não consigo baixar minha playlist para ouvir off line. É como se não tivesse assinatura, só consigo ouvir músicas quando conectado. Alguém pode me ajudar?
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- Newbie
- 7108 Views
- 6 replies
- 1 likes
- 7108 Views
- 6 replies
- 1 likes
no more skips
i am currently on premium but i cant hit next anymore it will refer me to family thing and i dont want that...
- i am currently on premium but i cant hit next anymore it will refer me to family thing and i dont want that...
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- Newbie
- 209 Views
- 2 replies
- 0 likes
- 209 Views
- 2 replies
- 0 likes
desconto de estudante e cobrança duplicada
Efetuei a assinatura premiun com desconto de universitario e fui cobrado duas vezes
- Efetuei a assinatura premiun com desconto de universitario e fui cobrado duas vezes
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- Spotify Star
- 196 Views
- 3 replies
- 0 likes
- 196 Views
- 3 replies
- 0 likes
Spotify Premium PH problem issue
Hello ,i need help all my account premiumis updated to freetrialwe all ready paid money but all premium account is gone i need support team can help me in updated issue problem please fix the issue..from ph base.~MunobRetsam~
- Hello , i need help all my account premium is updated to freetrial we all ready paid money but all premium account is gone i need support team can help me in updated issue problem please fix the i...
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
Help please, can't find the pay by mobile for globe
I keep refreshing it and it's still not there. My friend recently got in wiht globe load too but i can't seem to find it. Please help I really wanna listen to music offline since I don't have credit cards and such.
- I keep refreshing it and it's still not there. My friend recently got in wiht globe load too but i can't seem to find it. Please help I really wanna listen to music offline since I don't have c...
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- 125 Views
- 0 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes
I did not receive my student discount this month
My account has always been charged $4.99 because I am a current student using my current student email, but this month I was charged the full $9.99, I need a refund for the over charge! And how do I ensure my account will be charged as a student in t...
- My account has always been charged $4.99 because I am a current student using my current student email, but this month I was charged the full $9.99, I need a refund for the over charge! And how do I ...
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- Spotify Star
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
3 months premium subscription not credited
Paid today in a Bayad Center worth 387.00 pesos worth of 3 months premium subscription. And still my subscription is not updated. Please help.
- Paid today in a Bayad Center worth 387.00 pesos worth of 3 months premium subscription. And still my subscription is not updated. Please help.
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- 135 Views
- 0 replies
- 0 likes
- 135 Views
- 0 replies
- 0 likes
Solved!! Change billing day?
Hi so I got charged £9.99 today, however I need the payment day changed for the 28th onwards.How would I go about this without getting charged twice? Can I just cancel the subscription today and go back on premium tomorrow? What will happen with the ...
- Hi so I got charged £9.99 today, however I need the payment day changed for the 28th onwards. How would I go about this without getting charged twice? Can I just cancel the subscription today and go...
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- Community Legend
- 470 Views
- 3 replies
- 0 likes
- 470 Views
- 3 replies
- 0 likes
Solved!! 99p deal?
I started a 7-day trial back in June with the advertisement popping up daily that afterwards I could get premium for 99p for three months. After my 7 days were up I signed up to premium but today I have been charged 9.99. Why am I getting the 99p dea...
- I started a 7-day trial back in June with the advertisement popping up daily that afterwards I could get premium for 99p for three months. After my 7 days were up I signed up to premium but today I h...
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- Roadie
- 757 Views
- 9 replies
- 0 likes
- 757 Views
- 9 replies
- 0 likes
premium help on vacay
i was on vacation and didnt use my spotify for a month and forgot to cancel my premium so i was wondering if i could get a refund?
- i was on vacation and didnt use my spotify for a month and forgot to cancel my premium so i was wondering if i could get a refund?
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- Community Legend
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Solved!! Signed up for free 30 day trial, got charged twice
After my 7 day trial the app told me I could get a free month if I signed up,so I did. I am a student so I applied for the discount and got it...twice; they charged me 5 bucks twice so I basically just paid the regular 10 bucks a month, and I didn't ...
- After my 7 day trial the app told me I could get a free month if I signed up,so I did. I am a student so I applied for the discount and got it...twice; they charged me 5 bucks twice so I basically ju...
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- Roadie
- 348 Views
- 1 replies
- 0 likes
- 348 Views
- 1 replies
- 0 likes
Solved!! Student account expiring
So I got charged on July 21 for my student account, and today Spotify emailed me saying my student discount is expiring soon. Do I want to extend my discount today or should I wait? I don't want to be charged again for the month when I've just paid f...
- So I got charged on July 21 for my student account, and today Spotify emailed me saying my student discount is expiring soon. Do I want to extend my discount today or should I wait? I don...
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- Roadie
- 261 Views
- 1 replies
- 0 likes
- 261 Views
- 1 replies
- 0 likes
Superuser Contribution Premium not working
Hey everyone so I have had premium since 2015 no problems but canceled to save money. Today I have started premium again but when I go into a new playlist I made it lets me choose my song and download but if I click on now playing and try to see up n...
- Hey everyone so I have had premium since 2015 no problems but canceled to save money. Today I have started premium again but when I go into a new playlist I made it lets me choose my song and downloa...
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- Newbie
- 210 Views
- 2 replies
- 0 likes
- 210 Views
- 2 replies
- 0 likes
Superuser Contribution Upgraded premium to family account, got charged twice on 3rd month
Hi I'm having some trouble with the payment. I upgraded my premium account to a family acount 3 months ago, but I was still got charged for my premium account on the 3rd month! Please assist!
- Hi I'm having some trouble with the payment. I upgraded my premium account to a family acount 3 months ago, but I was still got charged for my premium account on the 3rd month! ...
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- Casual Listener
- 246 Views
- 3 replies
- 0 likes
- 246 Views
- 3 replies
- 0 likes
Paysafecard
No puedo hacer el pago por el metodo de paysafecard
- No puedo hacer el pago por el metodo de paysafecard
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- 238 Views
- 0 replies
- 1 likes
- 238 Views
- 0 replies
- 1 likes
premium familiar
Deseo inscribirme al plan familiar premium, pero al ingresar el número de cuenta de mi tarjeta de cr
- Deseo inscribirme al plan familiar premium, pero al ingresar el número de cuenta de mi tarjeta de cr
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- Casual Listener
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes