Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 128576 Views
- 87 replies
- 10 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
My premium won't work. My bill is paid and I can't play music offline. Why the **bleep** don't you have a contact number?
so i bought premium on accident, i meant to get the free one which i clicked but then bam i was charged, i've never had premium and i just want a refund. anyone know how?
I switched to premium and it will not let me use it for some reason I have already logged out logged back everything they have on the help website so if you can please help me fix this asap.
HiI have an office that has 2 floors. I have my mac playing my premium and I noticed that when I start my Alexa on the first floor it stops the kudic on the mac. Do I have to switch to family.Al
Al intentar realizar mi pago, me marca error de la tarjeta, siendo que ya intenté con varias y aún así no me deja.
Hi. I would just like to ask and confirm if my premium will really expire on 1 August? I paid £9.99 for the premium and headspace promo on 25 July. Why do I get only 7 days of premium then? And it also says I will be charged another £9.99 once it exp...
Pagando premium puedo usar spotify en mi gimnasio?
My friend has a family plan and he gave me one of the spots. Before this I was just using the free account. For the past three months Spotify has been trying to rermove $9.99 from my Paypal. Although there is no money on my Paypal.When I look at the ...
bonjour.Je souhaiterais prendre un abonnement Premium chez spotify en payant via ma facture mobile Bouygues.il y à une procédure pour le faire mais à aucun moment il y a d'option pour le faire.comment puis-je faire ?merci par avance.
I was in the process of signing up for Spotify with the student discount but it says it cant verify me as a student after me putting in my college information. Whats up with that?
I upgraded to Spotify premium on my PS4 and linked it with the same email and all that with my phone, however it works on the PS4 and doesn't work on my phone, my phone says the subscription I have is still free ? So what do I do ?
I just upgraded to Spotify Premium and Im a student so I was trying to get the student discount and it kept saying they couldn't find my school or find my enrollment, ect and i typed in my credit card information about 5 times until i jut gave up and...
Boa tarde!Estou fazendo um intercâmbio de 6 meses fora do Brasil e quero continuar usando minha conta Spotify!O problema é que eu cancelei o cartão onde a cobrança estava sendo feita e tentei mudar pra um outro cartão brasileiro. Porém, quando eu ten...
I am trying to gift my daughter 3 months of premium. I have done it before . I went through the process of buying it and I received a visa checkout message to call. So I did and talked with the Visa people. They said there were no holds or problems o...
Hello, Currently I've a Premium and my subscription will automatically renew on 8/23/17 and I'll be charged 6.99 EUR I want to upgrade to Family.Since I paid 5 days ago, should I wait for 8/22/17 to upgrade or can I upgrade now and you will charge th...
I wanted to change the card I was using to pay from my premium but I was getting an error message and support told me to cancel and resubscribe. Now it won't take either card and my premium is set to expire in less than a month.
Hi Spotify Support,Can you help me on my transaction, I was unable to purchase the Spotify Premium Account as you can see on my attached file. I started it last week and I thought Spotify's not available to any credit card transaction so I just tried...
I have had a student accont for a while and recently got charged the full price. I am still in graduate school and will be for the next 3 years. How do I fix this?
I purchased Spotify premium student accidentally, I don't have high school student in my family..only university student..now I already paid the premium student for one month (4,99€) but the account still free..I need to unlock account and switch to ...
my card was charged 5 times after trying to update my card info.. I can't reach anyone to get this fixed. I need to change this - ASAP and get my money back. Even with these 5 payments Spotify is telling me that my premium has run out. PLEASE HELP!