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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

Anonymous_Saiyan

Visitor

75460 Views

20 replies

101 likes

  • 75460 Views
  • 20 replies
  • 101 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

140421 Views

69 replies

10 likes

Premium for Family
  • 140421 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

80893 Views

89 replies

4 likes

  • 80893 Views
  • 89 replies
  • 4 likes

Superuser Contribution Trouble with my premium account

Two days ago I started my premium account it still isn't working. Please any suggestion

Newbie

Two days ago I started my premium account it still isn't working. Please any suggestion

Cesaaaaar

Newbie

412 Views

2 replies

0 likes

  • 412 Views
  • 2 replies
  • 0 likes

Failed Payment - Changed Details - Failed Payment Again - But Card Charged

Hello! If anyone is able to help I would greatly appreciate it. A few days ago, I received an email that my payment failed. While I was initially surprised, I remembered that I had canceled that particular card and gotten a new one. So, I went online...

Newbie

Hello! If anyone is able to help I would greatly appreciate it.   A few days ago, I received an email that my payment failed. While I was initially surprised, I remembered that I had canceled ...

185 Views

0 replies

0 likes

  • 185 Views
  • 0 replies
  • 0 likes

Superuser Contribution No me acepta la tarjeta

Tengo una queja muy severa con spotify este mes de la nada me aparecio que actualice mis datos y en verdad no se por que , por que tendria que actualizarlos si siempre pago con la tarjeta que tengo y la verdad espero la pronta solucion por que ya no ...

Newbie

Tengo una queja muy severa con spotify este mes de la nada me aparecio que actualice mis datos y en verdad no se por que , por que tendria que actualizarlos si siempre pago con la tarjeta que tengo y...

MonicaM_Bogota

Roadie

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost my premium account

I recently brought my phone in for repairs.I had gotten premium for 9.99 for three months about a month ago.Now its asking me to pay 9.99 a month and i cant listen to my music off lineMitchell

Visitor

I recently brought my phone in for repairs. I had gotten premium for 9.99 for three months about a month ago. Now its asking me to pay 9.99 a month and i cant listen to my music off line Mitchell

MonicaM_Bogota

Roadie

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium subscription not recognised

HiI have had a premium account for 2 years; paying monthly. Trying to add a device to my account and I'm being told to buy premium as the website says I only have Spotify free. Asking me to register and pay even though I already have! Help?! Thanks

Newbie

Hi I have had a premium account for 2 years; paying monthly. Trying to add a device to my account and I'm being told to buy premium as the website says I only have Spotify free. Asking me to registe...

MonicaM_Bogota

Roadie

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me han cancelado mi cuenta Familiar

Hola, Estaba subscrita junto a mi compañera de piso a su Spotify desde hace unos meses y hace unas semanas me cancelaron mi cuenta alegando que yo no vivía en la misma casa. Mi amiga volvió a enviarme una invitación y Spotify le deniega la invitación...

Newbie

Hola,   Estaba subscrita junto a mi compañera de piso a su Spotify desde hace unos meses y hace unas semanas me cancelaron mi cuenta alegando que yo no vivía en la misma casa. Mi amiga volvió ...

MonicaM_Bogota

Roadie

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Explicit button

I just paid for my family premium and I can't use my shuffle, repeat, and go back button!!

Newbie

I just paid for my family premium and I can't use my shuffle, repeat, and go back button!!

170 Views

0 replies

0 likes

  • 170 Views
  • 0 replies
  • 0 likes

Superuser Contribution Premium does not work

I paid for premium, the money was deducted from my card, i dont have adds anymore, but the otger features do not work. at all.

Newbie

I paid for premium, the money was deducted from my card, i dont have adds anymore, but the otger features do not work. at all.

MonicaM_Bogota

Roadie

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancel a account with credit card

I had added my credit card on my ex boyfriend account, now he change his password and I don't know how to cancel his account on my credit card!!! Help!!! I already added my credit card on my account today hahaBut I don't wanna pay to him!!What I do?

Newbie

I had added my credit card on my ex boyfriend account, now he change his password and I don't know how to cancel his account on my credit card!!! Help!!! I already added my credit card on my account ...

MonicaM_Bogota

Roadie

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

premium not working

i bought my premium account last night and it won't let me turn off shuffle it tells me to upgrade to premium and i made sure that it is assigned to the right account

Newbie

i bought my premium account last night and it won't let me turn off shuffle it tells me to upgrade to premium and i made sure that it is assigned to the right account

ander_dm

Regular

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

paguei plano familia e não mudou para premium

acabei de fazer a assinatura do plano família, mas a página do pagamento voltou e pediu para que eu preenchesse novamente os dados, sendo que meu cartão já detectou o pagamento. nao estou com o plano premium ainda.o que fazer?

Newbie

acabei de fazer a assinatura do plano família, mas a página do pagamento voltou e pediu para que eu preenchesse novamente os dados, sendo que meu cartão já detectou o pagamento. nao estou com o plano...

204 Views

0 replies

0 likes

  • 204 Views
  • 0 replies
  • 0 likes

Me ajude

Estou com minha conta ativa e paga mas não consigo passar as músicas o quê acontece?????

Casual Listener

Estou com minha conta ativa e paga mas não consigo passar as músicas o quê acontece?????

bruhru

Casual Listener

439 Views

4 replies

0 likes

  • 439 Views
  • 4 replies
  • 0 likes

Perdi minha conta spotify premium, como faço para recuperala? continuo recebendo as cobranças.

perdi o email da minha conta spotify premium, e não consigo recuperalo, queria cancelar a assinatura premium, ou transferir ela para outra conta do spotify.

Newbie

perdi o email da minha conta spotify premium, e não consigo recuperalo, queria cancelar a assinatura premium, ou transferir ela para outra conta do spotify.

1241 Views

0 replies

7 likes

  • 1241 Views
  • 0 replies
  • 7 likes

Can't pay for Premium with PayPal account

Hello, I created a new account because my former account was created through facebook which I wanted no more and couldn't change it. My former account was paid monthly with my paypal account.I want to buy premium for my new account but everytime I ge...

Newbie

Hello,   I created a new account because my former account was created through facebook which I wanted no more and couldn't change it. My former account was paid monthly with my paypal account...

188 Views

0 replies

0 likes

  • 188 Views
  • 0 replies
  • 0 likes

Charged twice per month

Hi guys,I pay for premium as an add-on to my phone contract already. However I'm being charged again separately every month. Any advice?

Newbie

Hi guys, I pay for premium as an add-on to my phone contract already. However I'm being charged again separately every month. Any advice?

Aracelihermosil

Newbie

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Infuriated customer

I am incredibly unhappy with Sptotify from the last few months. A little more than a month ago, me and my family decided to set up a Premium Family account. I had no problems creating the account and inviting them to it. A few days later, I got a not...

Newbie

I am incredibly unhappy with Sptotify from the last few months. A little more than a month ago, me and my family decided to set up a Premium Family account. I had no problems creating the account and...

MonicaM_Bogota

Roadie

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Subscription

Hi! So, recently my dad joined a family subscription. We registered 5 different accounts. The problem is that the email my dad registered as mine, was an old email which I no longer use. I have tried to cancel this account from his account, but I hav...

Newbie

Hi! So, recently my dad joined a family subscription. We registered 5 different accounts. The problem is that the email my dad registered as mine, was an old email which I no longer use. I have tried...

MonicaM_Bogota

Roadie

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Spotify Address Issue

Hi, a family member of mine all of a sudden had an issue with our premium account and when I sent him the invite, it kept on saying his address is incorrect. That's impossible, we've been in the same address for 35 years!! How come all of a sudden he...

Regular

Hi, a family member of mine all of a sudden had an issue with our premium account and when I sent him the invite, it kept on saying his address is incorrect. That's impossible, we've been in the same...

MonicaM_Bogota

Roadie

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution problem with my subscription

How is it I pay for my subscription and I can't go back on my play list, also it allows me to flip through six songs only and I'm a premium subscriber? Really...

Newbie

How is it I pay for my subscription and I can't go back on my play list, also it allows me to flip through six songs only and I'm a premium subscriber? Really...

MonicaM_Bogota

Roadie

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me puedo suscribir a premium

No puedo realizar la suscripción a spotify premium pagando con tarjeta de crédito visa de Argentina.

Newbie

No puedo realizar la suscripción a spotify premium pagando con tarjeta de crédito visa de Argentina.

MonicaM_Bogota

Roadie

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes