Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Moderator
- 12958 Views
- 6 replies
- 0 likes
- 12958 Views
- 6 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1286 Views
- 19 replies
- 1 likes
- 1286 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47194 Views
- 20 replies
- 3 likes
- 47194 Views
- 20 replies
- 3 likes
Suscripcion
Buen día me llego un correo con la promoción de 3 meses por 9 pesos realice el procedimiento de apertura de cuenta y no me aparece premium la cuenta.Me aparece modo free
- Buen día me llego un correo con la promoción de 3 meses por 9 pesos realice el procedimiento de apertura de cuenta y no me aparece premium la cuenta. Me aparece modo free
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- Roadie
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Charged three times. No Premium
So I tried to sign up for student premium account, but was not eligiable. I got charged $4.99 three times in one day and my account still isn't premium either. I emailed them and they just told me to post my problem here. How do I get in contact with...
- So I tried to sign up for student premium account, but was not eligiable. I got charged $4.99 three times in one day and my account still isn't premium either. I emailed them and they just ...
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- Roadie
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Pagamento com boleto
Oi boa noite paguei com boleto hoje mais cedo e ainda não está funcionando !
- Oi boa noite paguei com boleto hoje mais cedo e ainda não está funcionando !
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- 69 Views
- 0 replies
- 0 likes
- 69 Views
- 0 replies
- 0 likes
Premium discount for students
So I've been using the students discount for a while and couldn't manage to make the last payment. I went back to the free account in the last 24 hours. When I try to aply again for the discount, it said that I can't use again. I just want to change ...
- So I've been using the students discount for a while and couldn't manage to make the last payment. I went back to the free account in the last 24 hours. When I try to aply again for the discount...
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- 76 Views
- 0 replies
- 0 likes
- 76 Views
- 0 replies
- 0 likes
Charged twice
I've been charged twice in one day but 2 different amounts!
- I've been charged twice in one day but 2 different amounts!
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- Newbie
- 97 Views
- 1 replies
- 0 likes
- 97 Views
- 1 replies
- 0 likes
Can't Pay for Premium
I am an German exchange student in the USA. I created my Spotify account here in America. Now I want to pay for premium with my German credit card but I cant pay because my account is still an Amerikan account. When I try to switch my country in my a...
- I am an German exchange student in the USA. I created my Spotify account here in America. Now I want to pay for premium with my German credit card but I cant pay because my account is still an Amerik...
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- 90 Views
- 0 replies
- 0 likes
- 90 Views
- 0 replies
- 0 likes
Charged 3 times in 2 days
I was charged twice for the student $4.99 account and once for the 3 months for $9.99... I wanted to initially sign up for the student account because I will be a student but realized I won't have proof until September. So I thought that didn't go th...
- I was charged twice for the student $4.99 account and once for the 3 months for $9.99... I wanted to initially sign up for the student account because I will be a student but realized I won't have pr...
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- Spotify Star
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Spotify Gift Cards?
Are there retailers in Canada that carry the $10 spotify gift card?
- Are there retailers in Canada that carry the $10 spotify gift card?
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
I have just accepted a 0.99p 3 month trial but cannot get spotify to recognise this form of entry
So frustrating, I accept the offer by email sending me to spotify who welcome me but when downloading spotify I can't connect the trail membership with the app. How do I do this?
- So frustrating, I accept the offer by email sending me to spotify who welcome me but when downloading spotify I can't connect the trail membership with the app. How do I do this?
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- Casual Listener
- 235 Views
- 2 replies
- 0 likes
- 235 Views
- 2 replies
- 0 likes
No puedo añadir Familiares al Plan familiar
Buen día a todos, Recientemente con el cambio del plan familiar han sacado a mi esposa de mi suscripción pidiendole que confirme la dirección de residencia, pero no recuerdo la dirección con la que configure la cuenta inicialemnte y no encuentro una ...
- Buen día a todos, Recientemente con el cambio del plan familiar han sacado a mi esposa de mi suscripción pidiendole que confirme la dirección de residencia, pero no recuerdo la direcci...
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- Spotify Star
- 227 Views
- 1 replies
- 1 likes
- 227 Views
- 1 replies
- 1 likes
Me hicieron el cargo y no tengo el servicio
Hola!!Como podrán observar en el archivo adjunto... me hicieron el cargo a mi tarjeta y aún así me cancelaron el servicio.
- Hola!! Como podrán observar en el archivo adjunto... me hicieron el cargo a mi tarjeta y aún así me cancelaron el servicio.
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- Spotify Star
- 107 Views
- 1 replies
- 0 likes
- 107 Views
- 1 replies
- 0 likes
Comprei o Spotify e não pegou
Fiz a compra do upgrade Premium e foi debitado no cartão 1,99 . Logo apos a compra uma mensagem de erro apareceu mesmo com a compra debitada, e agora eu paguei e não tenho os recursos premium.Atenciosamente Arthur, Aguardo Retorno.
- Fiz a compra do upgrade Premium e foi debitado no cartão 1,99 . Logo apos a compra uma mensagem de erro apareceu mesmo com a compra debitada, e agora eu paguei e não tenho os recursos premium. ...
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- 70 Views
- 0 replies
- 0 likes
- 70 Views
- 0 replies
- 0 likes
Resume Premium after insufficient funds
I have been using Spotify Premium for a while now and have been paying with a card whoose balance I am not frequently checking.Then I couldn't access Spotify Premium anymore and noticed that the payment for the month could not been paid because I did...
- I have been using Spotify Premium for a while now and have been paying with a card whoose balance I am not frequently checking. Then I couldn't access Spotify Premium anymore and noticed that the pa...
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- Spotify Star
- 1582 Views
- 1 replies
- 0 likes
- 1582 Views
- 1 replies
- 0 likes
Upgraded to family after changing countries
Hi all, I moved from Australia to Canada and have changed my payment details to my CAD credit card and my address to my canadian one. I have also tried to change my country in the subscriptions tab, but it just automatically changes back to AUS. The ...
- Hi all, I moved from Australia to Canada and have changed my payment details to my CAD credit card and my address to my canadian one. I have also tried to change my country in the subscripti...
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- Spotify Star
- 127 Views
- 1 replies
- 0 likes
- 127 Views
- 1 replies
- 0 likes
Premium button not showing up
The premium button on Spotify isn't showing up so I can't pay for a premium account.... HELP!
- The premium button on Spotify isn't showing up so I can't pay for a premium account.... HELP!
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- Spotify Star
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Premium services not recieved
I have tried three times today to use the three months for 99 cents deal. Each time i am told that I have already used this offer. That would be fine except for tha fact that I have been charged each time.
- I have tried three times today to use the three months for 99 cents deal. Each time i am told that I have already used this offer. That would be fine except for tha fact that I have been ...
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- Casual Listener
- 142 Views
- 2 replies
- 0 likes
- 142 Views
- 2 replies
- 0 likes
Cannot avail premium
"I cannot avail the premium. After I enter my mobile number and click continue, it just goes back to the same page, but with the red line with " Oops something went wrong. Please try again or contact our support team." Tried again several times alrea...
- "I cannot avail the premium. After I enter my mobile number and click continue, it just goes back to the same page, but with the red line with " Oops something went wrong. Please try again or contact...
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- Spotify Star
- 111 Views
- 1 replies
- 0 likes
- 111 Views
- 1 replies
- 0 likes
Solved!! Payment
I signed up for spotify premium and it took the money out of my bank account but i'm not getting my premium features, my account says i still have the free subscription.
- I signed up for spotify premium and it took the money out of my bank account but i'm not getting my premium features, my account says i still have the free subscription.
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- Community Legend
- 141 Views
- 3 replies
- 0 likes
- 141 Views
- 3 replies
- 0 likes
Accepted Premium, have been charged and am not receiving service
Hi all. Several days ago I accepted the trial of Spotify Premium 3 months for $0.99. The payment has gone through my account and my spotify did an "update" but it still says I am on the free spotify, so I am hearing ads and cannot listen offline. I h...
- Hi all. Several days ago I accepted the trial of Spotify Premium 3 months for $0.99. The payment has gone through my account and my spotify did an "update" but it still says I am on th...
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- Spotify Star
- 115 Views
- 1 replies
- 0 likes
- 115 Views
- 1 replies
- 0 likes
Joined Premium but instead of the 99 cent trial for 3 months I was charged $14.99?
Joined a couple days ago and thought I was getting the promo of 3 months premium for $0.99 but was charged $14.99 How do I get this fixed?laperkes09
- Joined a couple days ago and thought I was getting the promo of 3 months premium for $0.99 but was charged $14.99 How do I get this fixed? laperkes09
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- Spotify Star
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes